Hello. I'm having trouble with the USB ports on my computer.
When my mouse was plugged in, the laser light came on, but it didn't move the cursor. I tried plugging it into the other usb ports on my computer, but to no avail. Thinking it was the mouse that was the problem, I then found a brand new mouse in my basement, unopened from its package, and tried to use it. When I plugged it in the light on the bottom of the mouse came on similar to the last mouse, and windows began installing drivers for the new device. When it was done with that however, the cursor would still not move. I tried all of the USB ports again and had the same problem.
I then tried to plug in an external hard drive. Similarly to the mice, when I plugged it in I could hear the inner workings of the hard drive whirring and buzzing, so it was receiving power, but the hard drive was not there in Explorer.
I have a Toshiba Satellite L505 es5018. I am running Windows 7 Home Premium.
Thanks for your help.