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IE not seeing specific folders


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#1 BNDAZ

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Posted 29 October 2013 - 03:22 PM

Im at a bit of a loss with an issue.

Windows 7 machine started exhibiting strange behavior ( frined machine thati can remote into to fix).

using windows explorer  navigating to my pictures there are 35 folders visible.

When he is using gmail or yahoo, in IE trying to attach a phot he navigates to "my pictures" BUT only 5 of those folders appear.

IF ( using windows explorer i naviagte to organize/folder and search options/view/show hidden files and drives, THEN the folders will appear in the navigation window in IE.

 

Things i have tried in order:

none of the folders attributes indicated they were hidden, but i chnaged each to hidden/apply restarted and then changed then back restarted. Same issue

Renamed each folder by chnaging capitalization of one letter( not sure if that method was effective enough).  : same issue

Uninstalled IE10 as there seems to be alot of issue with this exact problem after users install it.  ( come to find out this was happening before IE10 installed and it continues with IE 9.

 

Any thoughts on how to proceed?

 



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#2 jkostar

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Posted 29 October 2013 - 03:26 PM

Try moving the folders to a different location. You could place all the needed folders back  in a new folder on the desktop to test with, or on the root of the c drive. Then in IE, can you now see that new folder with all the other folders inside?


Edited by jkostar, 29 October 2013 - 03:27 PM.

 

 

 


#3 BNDAZ

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Posted 30 October 2013 - 05:30 AM

ill  do that test and report back.

Issue is timing, i can remote in, but only when he has the system on which doesnt always coincide with when i am home.






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