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Posted 29 October 2013 - 02:52 PM
Posted 30 October 2013 - 08:53 AM
Hi and Welcome!!
My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:
IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your operating system and losing all your programs and data.
Having said that.... Let's get going!!
Since you reinstalled your operating system you are more than likely ok. When you do that, the entire hard drive is wiped and all new information is installed. Those entries you are seeing are very likely ok (very likely), but let's take a look anyway.
Please download TDSSKiller
Posted 30 October 2013 - 09:26 AM
Posted 30 October 2013 - 09:46 AM
Ok no problem....if TDSSKiller did not find anything than I believe you are fine. You just reinstalled your system anyway so there is nothing but what you have reinstalled on your system.
You should be good to go.
Posted 30 October 2013 - 10:28 AM
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