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Startup Repair Offline error.


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#1 raghya

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Posted 29 October 2013 - 09:21 AM

Was out of town for two days and had put the desktop on sleep. Came back and turned on the monitor to find out it has gone into the Startup Repair Offline loop. Cannot boot, the system stops booting after the windows logo starts appearing. Have tried bootsect, chkdsk, sfc, mbr repair, and also the windows 7 Automatic repair. Can boot with windows 7 iso on usb drive, and have run frst.exe. Here's the log from frst.txt. I am running windows 7 SP1 on a AMD phenom. I was going to do a clean install on a new HDD, when I bumped on to this forum. Any help is very much appreciated.

 
Mod Edit:  Removed FRST log data.  FRST is a malware log tool, not used for troubleshooting O/S or hardware issues here at BC - Hamluis.

Edited by hamluis, 02 November 2013 - 10:58 AM.


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#2 Roodo

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Posted 29 October 2013 - 08:25 PM

try this
http://www.makeuseof.com/tag/fix-windows-7-infinite-reboot-loop/

#3 raghya

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Posted 31 October 2013 - 12:23 AM

Tried the above. Just one question, when I go to command prompt, its in x:\windows\system32 by default. Now my windows folders and program files are showing up on e: and not on c: as they normally should. Is this right or do i need to change it?

Diskpart-list volume shows this:

volume 0 G DVD Rom

volume 1 C: system reserved 100 mb

volume 2 E:                              78GB

volume 3 F:                              200 GB

volume 4 D:                              653 GB

 

Changed the drive letter from e: to c: and c: to e:. So now my windows folders are on c:. Restarted the system, no luck. Goes directly to startup repair.


Edited by raghya, 31 October 2013 - 01:16 AM.


#4 hamluis

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Posted 02 November 2013 - 11:01 AM

Have you tried running a diagnostic on the hard drive...to check the functionality of the hard drive?

 

Louis



#5 raghya

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Posted 04 November 2013 - 10:16 AM

Have you tried running a diagnostic on the hard drive...to check the functionality of the hard drive?
 Louis


How do I do that?

Edited by raghya, 04 November 2013 - 10:25 AM.


#6 hamluis

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Posted 04 November 2013 - 06:18 PM

First...read the user guide.  Then follow instructions, burn the .iso file to CD or DVD...and run the long diagnostic generic test on your boot drive.

 

Guide, SeaTools For DOS - http://www.seagate.com/support/seatools/SeaToolsDOSguide.pdf

 

SeaTools for DOS Download - http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-master/

 

Burning the .iso file:

Download ImgBurn from here.

 

Install the software then start ImgBurnDuring installation, uncheck the box to add the Ask Toolbar.

 

Select "Write Image file to disk" then under "Source" click on the "folder icon" [img] http://i1095.photobucket.com/albums/i468/amd_cpu/folderIcon.jpg[/img] to the right and select the "iso" file location.

 

Click on this icon to "Start." ImgBurn_s.jpg  Once .iso file is burned to CD/DVD...change boot settings in BIOS so that optical drive is first boot device.  Reboot the system.

 

Louis

 

 

 



#7 raghya

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Posted 06 November 2013 - 07:48 AM



First...read the user guide.  Then follow instructions, burn the .iso file to CD or DVD...and run the long diagnostic generic test on your boot drive.

 

Guide, SeaTools For DOS - http://www.seagate.com/support/seatools/SeaToolsDOSguide.pdf

 

SeaTools for DOS Download - http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-master/

 

Burning the .iso file:

Download ImgBurn from here.

 

Install the software then start ImgBurnDuring installation, uncheck the box to add the Ask Toolbar.

 

Select "Write Image file to disk" then under "Source" click on the "folder icon" [img] http://i1095.photobucket.com/albums/i468/amd_cpu/folderIcon.jpg[/img] to the right and select the "iso" file location.

 

Click on this icon to "Start." ImgBurn_s.jpg  Once .iso file is burned to CD/DVD...change boot settings in BIOS so that optical drive is first boot device.  Reboot the system.

 

Louis

 

 

 

Here's the log from the long diagnostic test:

 
--------------- SeaTools for DOS v2.23 ---------------
 
Device 0 is Seagate Device ST31000524AS  6VPC07PZ       On Generic PCI ATA
Max Native Address 1953525167
Device is 48 Bit Addressed - Number of LBAs 1953525167 ( 1000.205 GB )
This drive supports Security Features
SMART Is Supported And ENABLED
SMART Has NOT Been Tripped
DST Is Supported
Logging Feature Set Is Supported
POH 10036  Current Temp 38
 
Started Long Test  11/6/2013 @ 15:19.46
DST Completed Without Error
Short DST PASSED  11/6/2013 @ 18:06.00
Long Test PASSED  11/6/2013 @ 18:06.00


#8 raghya

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Posted 06 November 2013 - 07:51 AM

Also, here is what Startup Repair shows the error as:

Problem Signature:

Problem Event Name: StartupRepairOffline

Problem Signature 01: 6.1.7600.16385

Problem Signature 02: 6.1.7600.16385

Problem Signature 03: unknown

Problem Signature 04: 21200498

Problem Signature 05: AutoFailover

Problem Signature 06: 43

Problem Signature 07: BadDriver

OS Version: 6.1.7600.2.0.0.256.1

Locale ID: 1033



#9 Roodo

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Posted 06 November 2013 - 10:03 AM

I would suggest you to boot into Advanced Boot options f8 and choose Disable Automatic Restart on system Failure to get the error message

#10 raghya

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Posted 06 November 2013 - 09:35 PM

I would suggest you to boot into Advanced Boot options f8 and choose Disable Automatic Restart on system Failure to get the error message

Disabled the Automatic Restart on System Failure and am again going to Startup Repair. Everything else is the same except the Problem Signature 06: 51.



#11 Roodo

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Posted 06 November 2013 - 10:24 PM

start in safe mode with network. and run mbam.

#12 raghya

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Posted 07 November 2013 - 12:27 AM

start in safe mode with network. and run mbam.

Started in safe mode with networking. It goes to Startup Repair. Shows following error:

Problem Signature:

Problem Event Name: StartupRepairOffline

Problem Signature 01: 6.1.7600.16385

Problem Signature 02: 6.1.7600.16385

Problem Signature 03: unknown

Problem Signature 04: 21200498

Problem Signature 05: AutoFailover

Problem Signature 06: 52

Problem Signature 07: BadDriver

OS Version: 6.1.7600.2.0.0.256.1

Locale ID: 1033






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