Hi guys I am having issues with my laptop I had MSE installed and I have to say it was pretty useless .I know there are people out there who think it is fantastic but firstly they never told me when I installed it that it wasn't really compatible with chrome.Maybe I am niave but I thought being windows etc it would be great.....incidentally I logged on a week or so back and noticed it wasn't working I had already been on the internet so I am freaking out after a few things have happened.
I tried to re install MSE but kept getting a message stating that msi.exe files were missing so I tried to uninstall it and got the same message .....I couldn't uninstall the usual way so googled the problem , I read about getting the uninstall wizard so I used that it said it was removed but the MSE was still sitting in the programmes.I then ran the windows fixer for installing and uninstalling and that seemed to do the job .....when i re started the comp I got an error message from them stating it couldn't start I hit ok and looked in the programme list and there it was, I went to look at something else and then went back and it was gone.
The same thing happened to itunes but I managed to un install and re install after using the same fixer but before that was getting the msi file missing ....then I got a message from java saying it needed updating and,again the same mrssage but was able to uninstall re install using the same process..Now I can't start internet explorer ,I am not getting any error messages but it will open for a second flicker and shut It is not in my programme list or my update list which is where I was told to look for it.So I feel helpless to do anything about it I cant upgrade it to 10 as it claims I have a newer version I don't I have 8 as far as I know because all updates have failed for some time I also noticed one windows update that wouldnt install also
Help please I am really worried something bad is happening I read on your site about codex files etc and I was playing a game on facebook on eday and a little box at the bottom that seemed to be u tube said I needed to update some thing to watch ...Unfortunately I fell for it and i installed some dodgy video uploader videx or something like that I removed it but have noticed its name pop up when scanning for malware etc with malware bytes but it doesn't seem to set off any bells I also had the delta virus and thought I had succesfully removed it.....maybe I haven;t I know it isn't loading up heaps of browsers in my browser list and it doesn't hi jack my start page anymore but does that mean its gone???I am using avira virus protection and ran a scan it found a trojan from a movie called "woman in black"that i was going to watch before I realised MSE was doing next to nothing before it crashed and some malware items I also scan with malware bytes free version but it hasn't found anything new or different
any assistance will be very much appreciated