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Windows XP Professional Updates Won't Function


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#1 theshep

theshep

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Posted 28 October 2013 - 11:03 PM

I installed Windows XP SP3 for an elderly gentleman and Windows Updates won't function. I simply get the green bar that continually runs.  The error message is: The website has encountered a problem and cannot display the page you are trying to view.  I have tried suggestions from various sites; too many to  count and nothing has worked!  I installed several programs with no problem; the hardware is in good shape so everything else is running smoothly.  I even installed IE7 hoping that would solve the problem but to no avail.  If ANYONE can help me resolve this issue I would be most appreciative.  After 2 days of this mess, it would be helpful if someone had encountered this very same problem and knew EXACTLY HOW TO FIX IT.  Will check-in tomorrow when I get home from work hoping that someone has come to my rescue and saved my bacon.  :orange:  I have never seen anything like this!



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#2 noknojon

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Posted 28 October 2013 - 11:12 PM

Hi -

First - Please post a snapshot with Speccy for more system details -
How to Publish a snapshot with Speccy <<-- Full Directions Here

 

Next - Download Security Check by Screen317 from HERE
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If a security program requests permission to access the Internet, allow it to do so.

 

See if we can find something -

 

Thank You -






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