I have a All-In-One PC that I am currently troubleshooting and I have been trying to repair the PC trying to get back to the desktop. I recently downloaded and upgraded to 8.1 with no problem. It took a long time, but it went smooth. Now, I am currently having the PC "trying" to attempt repairs but with not such luck. I have tried many ways to restore it, but I believe I have come to the point where I have to reinstall the PC with the default settings, but I want to get 30gb worth of photos and video out of there before I attempt such a thing. Is there anyway for me to repair the computer without going to that last resort. I new I should have backed-up the photos, but I forgot that I had them there. What I am trying to do is do a factory reset, but either save or allow me to retrieve the files into an external hard drive.
-Currently no disks, hoping there is a factory reset.
-Attempting repairs as I am writing
Edited by leoliger, 28 October 2013 - 08:28 PM.