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Dept of Justice Ransom Virus


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3 replies to this topic

#1 mgiordan

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Posted 28 October 2013 - 04:26 PM

Originally posted this on wrong Forum ..

I am not Computer Savvy , but can follow directions

and eventually catch on , My Dad is 82 and keeps a very  

clean PC and cleans and checks emails , but he still got

this Dept of Justice thing . I followed the advice of a friend that

is great at fixing these things , but out of town . I downloaded

the BC and Hit Man instructions and after a couple of tries

got the correct fix on to a flash drive . Both PC's are XP PRO

32 bit ,

Ran as instructed and I can tell it is taking on the PC but

I tried using 1 , 2 and 3 and it seems like something is

trying to happen but screen does not come up to cover

virus . i did notice that it looks like another icon is on there now

when it first comes on before the Ransom thing comes up ,

Security something .

I would love to know what to try next .

Thanks , Mark



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#2 gringo_pr

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Posted 02 November 2013 - 12:48 AM

Hello
We are going to try System Restore to restore the system prior to the infection.

Depending on your Windows version.


Option 1.

Step 1: Use F8 to Boot to SafeMode With Command Prompt
Step 2: Use ctrl/alt/del (keys) to get task manager opened
Step 3: choose file and create new task
Step 4: Then Navigate to:
C:\windows\system32\restore\rstrui.exe and press Enter and press Enter (double click rstrui.exe) and press Enter (double click rstrui)
Step 5: Restore Computer to a Date you know you were virus free
Step 6: Run Malwarebytes

Option 2.

Step 1: Use F8 to Boot to SafeMode With Command Prompt
At the command prompt type in: rstrui.exe
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#3 gringo_pr

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Posted 08 November 2013 - 12:48 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#4 gringo_pr

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Posted 12 November 2013 - 09:06 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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