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qone8 infection


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15 replies to this topic

#1 awm2412

awm2412

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  • Local time:11:48 PM

Posted 28 October 2013 - 04:15 PM

Hi

 

On one of my laptops' qone8 has hijacked the browser.   I have run Norton Antivirus which found nothing plus Malwarebytes which found 60 infected files which were removed.  I have also removed any reference to qone8 from the registry and also attempted to remove VAFPlayer via Control Panel but the uninstaller is clearly designed so that it doesn't install.  However the problem still remains. 

 

It had also sneakily changed the '.txt' file association which confused me for a few minutes.  However I have now set this back to notepad.exe.

 

The DDS text follows...

 

Any help would be very gratefully received!

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 10.0.9200.16720  BrowserJavaVersion: 10.45.2
Run by Gill at 20:51:17 on 2013-10-28
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.2935.1542 [GMT 0:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_f39a6924a795ad94\STacSV.exe
C:\Windows\system32\vcsFPService.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\DigitalPersona\Bin\DpHostW.exe
C:\Program Files\Novell\Client\XTier\Services\XTSvcMgr.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_f39a6924a795ad94\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files\STMicroelectronics\Accelerometer\InstallFilterService.exe
C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files\LenovoEMC Storage Manager\pCloudd.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\SonicWALL\SSL-VPN\NetExtender\NEService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\STMicroelectronics\Accelerometer\FF_Protection.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files\DigitalPersona\Bin\DpAgent.exe
C:\dell\DBRM\Reminder\DbrmTrayicon.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\nwtray.exe
C:\Program Files\SonicWALL\SSL-VPN\NetExtender\NEGui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Citrix\ICA Client\concentr.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Citrix\ICA Client\wfcrun32.exe
C:\Program Files\HP\HP Photosmart 6520 series\Bin\ScanToPCActivationApp.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\LenovoEMC Storage Manager\LenovoEMCStorageManager.exe
C:\Users\Gill\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\HP Photosmart 6520 series\Bin\HPNetworkCommunicator.exe
C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k swprv
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://www.google.co.uk/
uSearch Bar = Preserve
BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} -
BHO: DigitalPersona Fingerprint Software Extension: {395610AE-C624-4f58-B89E-23733EA00F9A} - c:\program files\digitalpersona\bin\DpOtsPluginIe8.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton internet security\engine\20.4.0.40\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton internet security\engine\20.4.0.40\ips\ipsbho.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton internet security\engine\20.4.0.40\coieplg.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton internet security\engine\20.4.0.40\coieplg.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [HP Photosmart 6520 series (NET)] "c:\program files\hp\hp photosmart 6520 series\bin\ScanToPCActivationApp.exe" -deviceID "CN29L1611Z05TZ:NW" -scfn "HP Photosmart 6520 series (NET)" -AutoStart 1
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [QuickSet] c:\program files\dell\quickset\QuickSet.exe
mRun: [FreeFallProtection] c:\program files\stmicroelectronics\accelerometer\FF_Protection.exe
mRun: [Broadcom Wireless Manager UI] c:\program files\dell\dw wlan card\WLTRAY.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Dell Webcam Central] "c:\program files\dell webcam\dell webcam central\WebcamDell2.exe" /mode2
mRun: [DpAgent] c:\program files\digitalpersona\bin\dpagent.exe
mRun: [DBRMTray] c:\dell\dbrm\reminder\DbrmTrayIcon.exe
mRun: [NWTRAY] NWTRAY.EXE
mRun: [SonicWALLNetExtender] c:\program files\sonicwall\ssl-vpn\netextender\NEGui.exe -hideGUI -clearReboot
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ConnectionCenter] "c:\program files\citrix\ica client\concentr.exe" /startup
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRunOnce: [SPReview] "c:\windows\system32\spreview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
StartupFolder: c:\users\gill\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\gill\appdata\roaming\dropbox\bin\Dropbox.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\lenovo~1.lnk - c:\program files\lenovoemc storage manager\LenovoEMCStorageManager.exe
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - c:\program files\hewlett-packard\smartprint\smartprintsetup.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
DPF: {44C1E3A2-B594-401C-B27A-D1B4476E4797} - hxxps://remote.cancer.ucl.ac.uk/XTSAC.cab
DPF: {6EEFD7B1-B26C-440D-B55A-1EC677189F30} - hxxps://remote.cancer.ucl.ac.uk/NELX.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{EA34C06F-BD65-4265-B832-28A9C7002411} : DHCPNameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{EA34C06F-BD65-4265-B832-28A9C7002411}\146716C616E6368656 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{EA34C06F-BD65-4265-B832-28A9C7002411}\2656C6B696E6534376 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{EA34C06F-BD65-4265-B832-28A9C7002411}\56465727F616D6 : DHCPNameServer = 128.40.200.1 128.40.200.2
TCP: Interfaces\{EA34C06F-BD65-4265-B832-28A9C7002411}\D425957457563747 : DHCPNameServer = 10.128.128.128
TCP: Interfaces\{EA34C06F-BD65-4265-B832-28A9C7002411}\E4544574541425 : DHCPNameServer = 192.168.0.1
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} -
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
SSODL: WebCheck - <orphaned>
LSA: Authentication Packages =  msv1_0 ncv1_0
LSA: Notification Packages =  scecli DPPWDFLT
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\30.0.1599.101\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R0 NCFilter;Novell UNC Filter - Filter;c:\windows\system32\drivers\ncfilter.sys [2011-2-16 91224]
R0 NCRecognizer;Novell UNC Filter - Recognizer;c:\windows\system32\drivers\ncrecognizer.sys [2011-2-16 110680]
R0 NCUncFilter;Novell UNC Filter - UNC Filter;c:\windows\system32\drivers\ncuncfilter.sys [2011-2-16 22616]
R0 stdflt;Disk Filter Driver for Accelerometer;c:\windows\system32\drivers\stdflt.sys [2010-9-29 16176]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1404000.028\symds.sys [2013-6-18 367704]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1404000.028\symefa.sys [2013-6-18 934488]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_20.2.0.19\definitions\bashdefs\20131022.001\BHDrvx86.sys [2013-10-22 1096280]
R1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\nis\1404000.028\ccsetx86.sys [2013-6-18 134744]
R1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\drivers\ctxusbm.sys [2010-7-14 65584]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_20.2.0.19\definitions\ipsdefs\20131025.001\IDSvix86.sys [2013-10-26 393816]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1404000.028\ironx86.sys [2013-6-18 175264]
R1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\nis\1404000.028\symnets.sys [2013-6-18 339544]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_x86_neutral_f39a6924a795ad94\AEstSrv.exe [2010-8-28 81920]
R2 InstallFilterService;FF Install Filter Service;c:\program files\stmicroelectronics\accelerometer\InstallFilterService.exe [2010-9-29 60928]
R2 NCFSD;Novell Client File System Redirector;c:\program files\novell\client\xtier\drivers\ncfsd.sys [2011-2-16 86104]
R2 NCIOCTL;Novell Xplat IoCtl Driver;c:\program files\novell\client\xtier\drivers\ncioctl.sys [2011-2-16 55384]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\20.4.0.40\ccsvchst.exe [2013-6-18 144368]
R2 PCloudd;PCloudd;c:\program files\lenovoemc storage manager\pCloudd.exe [2013-3-27 221536]
R2 UNS;Intel® Management & Security Application User Notification Service;c:\program files\intel\intel® management engine components\uns\UNS.exe [2010-9-29 2320920]
R2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-6-3 1664304]
R2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\cisco\cisco anyconnect vpn client\vpnagent.exe [2009-12-17 497856]
R2 XTSvcMgr;Novell XTier Service Manager;c:\program files\novell\client\xtier\services\xtsvcmgr.exe [2009-12-27 16984]
R3 Acceler;Accelerometer Service;c:\windows\system32\drivers\Acceler.sys [2010-8-28 41648]
R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2010-9-29 29472]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [2010-9-29 143968]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2013-10-18 108120]
R3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys [2010-8-28 132480]
R3 NxDrv;SonicWALL NetExtender Adapter;c:\windows\system32\drivers\NxDrv.sys [2009-10-21 22600]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2010-8-28 277536]
R3 vNICdrv;Iomega Virtual Miniport;c:\windows\system32\drivers\vNICdrv.sys [2011-1-20 18000]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-7-25 162672]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 CtAudDrv;Provides advanced audio effects for audio devices.;c:\windows\system32\drivers\CtAudDrv.sys [2010-9-29 134144]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2010-8-28 171520]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2012-12-29 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-1-6 1343400]
.
=============== File Associations ===============
.
FileExt: .txt: txtfile=c:\windows\system32\NOTEPAD.EXE %1 [UserChoice]
.
=============== Created Last 30 ================
.
2013-10-28 20:49:49 -------- d-----w- c:\users\gill\appdata\local\Apps
2013-10-27 17:41:07 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-10-27 17:41:06 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-10-27 13:15:12 -------- d-----w- c:\programdata\eSafe
2013-10-25 10:07:59 -------- d-----w- c:\programdata\Oracle
2013-10-25 10:00:30 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-10-12 20:47:50 -------- d-sh--w- C:\found.000
2013-10-12 13:59:54 -------- d-----w- C:\03434032646d92fd1154039a
2013-10-12 13:36:34 163504 ----a-w- c:\programdata\microsoft\windows\sqm\manifest\Sqm10145.bin
.
==================== Find3M  ====================
.
2013-09-22 23:28:06 1767936 ----a-w- c:\windows\system32\wininet.dll
2013-09-22 23:27:49 2876928 ----a-w- c:\windows\system32\jscript9.dll
2013-09-22 23:27:48 61440 ----a-w- c:\windows\system32\iesetup.dll
2013-09-22 23:27:48 109056 ----a-w- c:\windows\system32\iesysprep.dll
2013-09-21 03:30:24 2706432 ----a-w- c:\windows\system32\mshtml.tlb
2013-09-21 02:39:47 71680 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2013-09-14 00:48:58 338944 ----a-w- c:\windows\system32\drivers\afd.sys
2013-09-08 02:07:12 1294272 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-09-08 02:03:58 231424 ----a-w- c:\windows\system32\mswsock.dll
2013-08-29 01:51:45 3969472 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-08-29 01:51:45 3914176 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-08-29 01:50:30 1289096 ----a-w- c:\windows\system32\ntdll.dll
2013-08-29 01:50:16 619520 ----a-w- c:\windows\system32\tdh.dll
2013-08-29 01:48:17 640512 ----a-w- c:\windows\system32\advapi32.dll
2013-08-28 01:04:30 2348544 ----a-w- c:\windows\system32\win32k.sys
2013-08-28 00:57:20 434688 ----a-w- c:\windows\system32\scavengeui.dll
2013-08-05 01:56:47 133056 ----a-w- c:\windows\system32\drivers\ataport.sys
2013-08-02 01:50:36 169984 ----a-w- c:\windows\system32\winsrv.dll
2013-08-02 01:49:19 293376 ----a-w- c:\windows\system32\KernelBase.dll
2013-08-02 00:52:57 271360 ----a-w- c:\windows\system32\conhost.exe
2013-08-02 00:43:05 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:05 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:05 3584 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:05 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2013-08-01 11:03:36 729024 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
.
=================== ROOTKIT  ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.1.7601 Disk: WDC_WD32 rev.01.0 -> Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: >>UNKNOWN [0x82C3C000]<< >>UNKNOWN [0x8B7B8000]<< >>UNKNOWN [0x8B808000]<< >>UNKNOWN [0x8B9DF000]<< >>UNKNOWN [0x8AEBE000]<< >>UNKNOWN [0x82C05000]<< >>UNKNOWN [0x8B033000]<<
_asm { DEC EBP; POP EDX; NOP ; ADD [EBX], AL; ADD [EAX], AL; ADD [EAX+EAX], AL; ADD [EAX], AL;  }
1 ntkrnlpa!IofCallDriver[0x82C72BBA] -> \Device\Harddisk0\DR0[0x87FB67F0]
\Driver\Disk[0x87FB34C0] -> IRP_MJ_CREATE -> 0x8B7BC39F
3 [0x8B7BC59E] -> ntkrnlpa!IofCallDriver[0x82C72BBA] -> [0x87FB6020]
\Driver\stdflt[0x87F747D8] -> IRP_MJ_CREATE -> 0x8B9DF52E
5 [0x8B9E0274] -> ntkrnlpa!IofCallDriver[0x82C72BBA] -> [0x863F1F08]
\Driver\ACPI[0x856796B0] -> IRP_MJ_CREATE -> 0x8AEC74CC
7 [0x8AEC73D4] -> ntkrnlpa!IofCallDriver[0x82C72BBA] -> \Device\Ide\IAAStorageDevice-1[0x86411028]
\Driver\iaStor[0x863E2A10] -> IRP_MJ_CREATE -> 0x8B059E36
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; MOV CX, 0x4; MOV BP, 0x7be; CMP BYTE [BP+0x0], 0x0;  }
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 20:51:26.71 ===============
 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 28 October 2013 - 08:33 PM


Hello awm2412

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 awm2412

awm2412
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Posted 29 October 2013 - 04:30 AM

Hi - I have followed your instructions and everything now looks OK.  Thank you!

 

Logs are as follows ...

 

# AdwCleaner v3.010 - Report created 29/10/2013 at 08:47:12
# Updated 20/10/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (32 bits)
# Username : Gill - GILL-LAPTOP
# Running from : C:\Users\Gill\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\ProgramData\BrowserProtect
Folder Deleted : C:\ProgramData\eSafe
Folder Deleted : C:\Users\Gill\AppData\Local\Temp\AirInstaller
Folder Deleted : C:\Users\Gill\AppData\Local\Temp\eIntaller
Folder Deleted : C:\Users\Gill\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BrowserProtect
Folder Deleted : C:\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\cekcjpgehmohobmdiikfnopibipmgnml
Folder Deleted : C:\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\eooncjejnppfjjklapaamhcdmjbilmde
File Deleted : C:\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www1.delta-search.com_0.localstorage
File Deleted : C:\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www1.delta-search.com_0.localstorage-journal
File Deleted : C:\Windows\System32\Tasks\EPUpdater

***** [ Shortcuts ] *****

Shortcut Disinfected : C:\Users\Public\Desktop\Google Chrome.lnk
Shortcut Disinfected : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome\Google Chrome.lnk
Shortcut Disinfected : C:\Users\Gill\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
Shortcut Disinfected : C:\Users\Gill\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
Shortcut Disinfected : C:\Users\Gill\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
Shortcut Disinfected : C:\Users\Gill\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu\Internet Explorer.lnk

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\cekcjpgehmohobmdiikfnopibipmgnml
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dhkplhfnhceodhffomolpfigojocbpcb
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\EPUpdater
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{50A9A4BA-5BF4-4A1D-BD13-DBB0D54FAAE8}
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{50A9A4BA-5BF4-4A1D-BD13-DBB0D54FAAE8}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Babylon_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Babylon_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BabylonTC_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BabylonTC_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WsysSvc
Key Deleted : HKCU\Software\5b48bd0b23ebf48
Key Deleted : HKLM\SOFTWARE\5b48bd0b23ebf48
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{39CB8175-E224-4446-8746-00566302DF8D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2DAC2231-CC35-482B-97C5-CED1D4185080}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3F1CD84C-04A3-4EA0-9EA1-7D134FD66C82}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3F83A9CA-B5F0-44EC-9357-35BB3E84B07F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{47E520EA-CAD2-4F51-8F30-613B3A1C33EB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{57C91446-8D81-4156-A70E-624551442DE9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{70AFB7B2-9FB5-4A70-905B-0E9576142E1D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7AD65FD1-79E0-406D-B03C-DD7C14726D69}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{97DD820D-2E20-40AD-B01E-6730B2FCE630}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B177446D-54A4-4869-BABC-8566110B4BE0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D9D1DFC5-502D-43E4-B1BB-4D0B7841489A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E0B07188-A528-4F9E-B2F7-C7FDE8680AE4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F05B12E1-ADE8-4485-B45B-898748B53C37}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660466416676}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{00000000-6E41-4FD3-8538-502F5495E5FC}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Key Deleted : HKCU\Software\BabSolution
Key Deleted : HKCU\Software\Delta
Key Deleted : HKCU\Software\installedbrowserextensions
Key Deleted : HKCU\Software\InstalledThirdPartyPrograms
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKLM\Software\DataMngr
Key Deleted : HKLM\Software\eSafeSecControl
Key Deleted : HKLM\Software\InstalledThirdPartyPrograms
Key Deleted : HKLM\Software\Supreme Savings
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{15D2D75C-9CB2-4EFD-BAD7-B9B4CB4BC693}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EBE677C0-CBCB-4EBF-8098-E27E1B5271CF}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0C776EBEBCBCFBE408892EE7B12517FC
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\0C776EBEBCBCFBE408892EE7B12517FC
Key Deleted : HKLM\Software\Classes\Installer\Features\0C776EBEBCBCFBE408892EE7B12517FC
Key Deleted : HKLM\Software\Classes\Installer\Products\0C776EBEBCBCFBE408892EE7B12517FC

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16720

-\\ Google Chrome v30.0.1599.101

[ File : C:\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : homepage
Deleted : search_url
Deleted : keyword
Deleted : urls_to_restore_on_startup

*************************

AdwCleaner[R0].txt - [8090 octets] - [29/10/2013 08:46:06]
AdwCleaner[S0].txt - [7657 octets] - [29/10/2013 08:47:12]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [7717 octets] ##########

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.7 (10.15.2013:3)
OS: Windows 7 Home Premium x86
Ran by Gill on 29/10/2013 at  9:05:25.91
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Start Page

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\vafplayer
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\tuguu sl
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\optimizerpro_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\optimizerpro_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\optprostart_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\optprostart_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\domaiq uninstaller
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{22222222-2222-2222-2222-220422412276}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Gill\appdata\local\{0A220C2A-7098-4DC9-98EE-183BD313E40B}
Successfully deleted: [Empty Folder] C:\Users\Gill\appdata\local\{2082E47B-13F0-4B6D-8D00-8DAA3A22D5FB}
Successfully deleted: [Empty Folder] C:\Users\Gill\appdata\local\{241DAD65-3072-4F2E-A782-A46529981FEC}
Successfully deleted: [Empty Folder] C:\Users\Gill\appdata\local\{54BA4864-3F4D-4ACE-8326-787C68741351}
Successfully deleted: [Empty Folder] C:\Users\Gill\appdata\local\{6486C68C-98F3-41E8-AEC5-5C7133B29281}
Successfully deleted: [Empty Folder] C:\Users\Gill\appdata\local\{6E44C865-4160-4C71-843F-2B21B4381FAF}
Successfully deleted: [Empty Folder] C:\Users\Gill\appdata\local\{80690200-61A1-4485-B333-5C119718A647}
Successfully deleted: [Empty Folder] C:\Users\Gill\appdata\local\{89618880-8A80-451E-9658-E2D9377288BD}
Successfully deleted: [Empty Folder] C:\Users\Gill\appdata\local\{8D73F293-8D69-4124-BFC0-ED2E7D446E65}
Successfully deleted: [Empty Folder] C:\Users\Gill\appdata\local\{BD377071-8782-4048-883E-490561A7B015}
Successfully deleted: [Empty Folder] C:\Users\Gill\appdata\local\{D43CEEE1-C110-4236-8AD5-5A4FA182628E}
Successfully deleted: [Empty Folder] C:\Users\Gill\appdata\local\{E01AC7F5-18A3-416A-9A62-94B0720B6B4C}
Successfully deleted: [Empty Folder] C:\Users\Gill\appdata\local\{E3728FDE-59DF-41A5-9A3F-BE39F0428B61}
Successfully deleted: [Empty Folder] C:\Users\Gill\appdata\local\{E7D38FF3-10BC-4E24-9653-BC56E9CFB32A}
Successfully deleted: [Empty Folder] C:\Users\Gill\appdata\local\{E84DE8CD-B02F-470C-9B97-2A559F4F41FE}
Successfully deleted: [Empty Folder] C:\Users\Gill\appdata\local\{F4DF913A-6DC7-4026-B3DE-E1C9F55AB6EF}
Successfully deleted: [Empty Folder] C:\Users\Gill\appdata\local\{F8CA9A46-9DEC-4693-88F5-E5D484C05494}

 

~~~ Chrome

Successfully deleted: [Folder] C:\Users\Gill\appdata\local\Google\Chrome\User Data\Default\Extensions\eooncjejnppfjjklapaamhcdmjbilmde
Successfully deleted: [Folder] C:\Users\Gill\appdata\local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 29/10/2013 at  9:07:39.09
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 29 October 2013 - 06:50 AM


Hello awm2412

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#5 awm2412

awm2412
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Posted 29 October 2013 - 01:06 PM

Hi - That worked fine and the PC seems OK too.

 

Thanks!

 

Combofix log to follow ..

 

ComboFix 13-10-29.02 - Gill 29/10/2013  17:32:55.1.4 - x86
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.2935.1731 [GMT 0:00]
Running from: c:\users\Gill\Desktop\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
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2013-08-02 01:48 . 2013-09-12 18:09 3072 ---ha-w- c:\windows\system32\api-ms-win-core-string-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 18:09 3072 ---ha-w- c:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 18:09 3072 ---ha-w- c:\windows\system32\api-ms-win-core-profile-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 18:09 3072 ---ha-w- c:\windows\system32\api-ms-win-core-io-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 18:09 3072 ---ha-w- c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 18:09 3072 ---ha-w- c:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 18:09 3072 ---ha-w- c:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 18:09 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 18:09 3072 ---ha-w- c:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 18:09 3072 ---ha-w- c:\windows\system32\api-ms-win-core-debug-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 18:09 3072 ---ha-w- c:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2013-08-02 01:48 . 2013-09-12 18:09 3072 ---ha-w- c:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2013-08-02 00:52 . 2013-09-12 18:09 271360 ----a-w- c:\windows\system32\conhost.exe
2013-08-02 00:43 . 2013-09-12 18:09 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43 . 2013-09-12 18:09 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43 . 2013-09-12 18:09 3584 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43 . 2013-09-12 18:09 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17 130736 ----a-w- c:\users\Gill\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17 130736 ----a-w- c:\users\Gill\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17 130736 ----a-w- c:\users\Gill\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HP Photosmart 6520 series (NET)"="c:\program files\HP\HP Photosmart 6520 series\Bin\ScanToPCActivationApp.exe" [2012-05-08 1818472]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-01-03 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-01-08 1602856]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2010-04-07 495708]
"FreeFallProtection"="c:\program files\STMicroelectronics\Accelerometer\FF_Protection.exe" [2009-07-22 2384896]
"Broadcom Wireless Manager UI"="c:\program files\Dell\DW WLAN Card\WLTRAY.exe" [2010-09-29 5249024]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-12-29 140520]
"Dell Webcam Central"="c:\program files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2009-06-24 409744]
"DpAgent"="c:\program files\DigitalPersona\Bin\dpagent.exe" [2009-05-12 842816]
"DBRMTray"="c:\dell\DBRM\Reminder\DbrmTrayIcon.exe" [2010-05-20 206336]
"NWTRAY"="NWTRAY.EXE" [2010-12-03 35928]
"SonicWALLNetExtender"="c:\program files\SonicWALL\SSL-VPN\NetExtender\NEGui.exe" [2010-04-02 1103744]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-01 59240]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-12-08 421736]
"ConnectionCenter"="c:\program files\Citrix\ICA Client\concentr.exe" [2010-10-12 304568]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-01-10 142616]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-01-10 177432]
"Persistence"="c:\windows\system32\igfxpers.exe" [2012-01-10 177944]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"SPReview"="c:\windows\System32\SPReview\SPReview.exe" [2013-05-18 280576]
.
c:\users\Gill\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Gill\AppData\Roaming\Dropbox\bin\Dropbox.exe [2013-6-5 27370808]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2009-10-20 795936]
LenovoEMC Storage Manager.lnk - c:\program files\LenovoEMC Storage Manager\LenovoEMCStorageManager.exe -s [2013-3-29 2537312]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ    scecli DPPWDFLT
Authentication Packages REG_MULTI_SZ    msv1_0 ncv1_0
.
R2 InstallFilterService;FF Install Filter Service;c:\program files\STMicroelectronics\Accelerometer\InstallFilterService.exe [2009-11-30 60928]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2013-07-25 162672]
R3 CtAudDrv;Provides advanced audio effects for audio devices.;c:\windows\system32\Drivers\CtAudDrv.sys [2009-05-28 134144]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2009-08-10 171520]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-01-06 1343400]
S0 NCFilter;Novell UNC Filter - Filter;c:\windows\system32\DRIVERS\NCFilter.sys [2010-12-03 91224]
S0 NCRecognizer;Novell UNC Filter - Recognizer;c:\windows\system32\DRIVERS\NCRecognizer.sys [2010-12-03 110680]
S0 NCUncFilter;Novell UNC Filter - UNC Filter;c:\windows\system32\DRIVERS\NCUncFilter.sys [2010-12-03 22616]
S0 stdflt;Disk Filter Driver for Accelerometer;c:\windows\system32\DRIVERS\stdflt.sys [2009-11-27 16176]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1404000.028\SYMDS.SYS [2013-05-21 367704]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1404000.028\SYMEFA.SYS [2013-05-23 934488]
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\BASHDefs\20131022.001\BHDrvx86.sys [2013-10-22 1096280]
S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NIS\1404000.028\ccSetx86.sys [2013-04-16 134744]
S1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\DRIVERS\ctxusbm.sys [2010-07-14 65584]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\IPSDefs\20131025.002\IDSvix86.sys [2013-10-28 393816]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1404000.028\Ironx86.SYS [2013-03-05 175264]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NIS\1404000.028\SYMNETS.SYS [2013-04-25 339544]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_f39a6924a795ad94\aestsrv.exe [2009-03-03 81920]
S2 NCFSD;Novell Client File System Redirector;c:\program files\Novell\Client\XTier\Drivers\ncfsd.sys [2010-12-03 86104]
S2 NCIOCTL;Novell Xplat IoCtl Driver;c:\program files\Novell\Client\XTier\Drivers\ncioctl.sys [2010-12-03 55384]
S2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe [2013-05-21 144368]
S2 PCloudd;PCloudd;c:\program files\LenovoEMC Storage Manager\pCloudd.exe [2013-03-27 221536]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files\Intel\Intel® Management Engine Components\UNS\UNS.exe [2009-11-04 2320920]
S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-06-03 1664304]
S2 XTSvcMgr;Novell XTier Service Manager;c:\program files\Novell\Client\XTier\Services\XTSvcMgr.exe [2010-12-03 16984]
S3 Acceler;Accelerometer Service;c:\windows\system32\DRIVERS\Acceler.sys [2009-12-03 41648]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2009-04-07 29472]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2009-06-15 143968]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-08-27 108120]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [2010-02-26 132480]
S3 NxDrv;SonicWALL NetExtender Adapter;c:\windows\system32\DRIVERS\NxDrv.sys [2009-10-21 22600]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2010-03-05 277536]
S3 vNICdrv;Iomega Virtual Miniport;c:\windows\system32\DRIVERS\vNICdrv.sys [2013-03-29 18000]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
*Deregistered* - nciom
*Deregistered* - ncp
*Deregistered* - ncpl
*Deregistered* - ndm
*Deregistered* - ndmndap
*Deregistered* - niam
*Deregistered* - nipctl
*Deregistered* - nscm
*Deregistered* - nsns
*Deregistered* - nsvccost
*Deregistered* - xtxplat
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-18 02:01 1185744 ----a-w- c:\program files\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-28 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-2610768850-3428928369-1959508043-1000Core.job
- c:\users\Gill\AppData\Local\Facebook\Update\FacebookUpdate.exe [2013-01-03 14:29]
.
2013-10-29 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-2610768850-3428928369-1959508043-1000UA.job
- c:\users\Gill\AppData\Local\Facebook\Update\FacebookUpdate.exe [2013-01-03 14:29]
.
2013-10-29 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-03 21:52]
.
2013-10-29 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-03 21:52]
.
.
------- Supplementary Scan -------
.
uStart Page = https://www.google.co.uk/
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
Trusted Zone: lehs.org.uk\anywhere
Trusted Zone: ucl.ac.uk\remote.cancer
TCP: DhcpNameServer = 194.168.4.100 194.168.8.100
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\20.4.0.40\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-2610768850-3428928369-1959508043-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-2610768850-3428928369-1959508043-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(868)
c:\windows\system32\ncnetprovider.dll
c:\windows\system32\NCLangID.dll
c:\windows\system32\MAPBASE.dll
c:\windows\system32\NETWIN32.DLL
c:\windows\system32\NWSHLXNT.dll
.
- - - - - - - > 'lsass.exe'(668)
c:\windows\system32\ncv1_0.DLL
c:\windows\system32\DPPWDFLT.DLL
.
- - - - - - - > 'Explorer.exe'(5224)
c:\program files\DigitalPersona\Bin\DpoFeedb.dll
c:\users\Gill\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
c:\program files\WIDCOMM\Bluetooth Software\btmmhook.dll
c:\program files\DigitalPersona\Bin\DpoSet.dll
c:\program files\WIDCOMM\Bluetooth Software\btncopy.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_f39a6924a795ad94\STacSV.exe
c:\program files\Dell\DW WLAN Card\WLTRYSVC.EXE
c:\windows\system32\WLANExt.exe
c:\windows\system32\conhost.exe
c:\program files\Dell\DW WLAN Card\bcmwltry.exe
c:\program files\DigitalPersona\Bin\DpHostW.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\WIDCOMM\Bluetooth Software\btwdins.exe
c:\program files\Intel\Intel® Management Engine Components\LMS\LMS.exe
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\program files\SonicWALL\SSL-VPN\NetExtender\NEService.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\system32\taskhost.exe
c:\windows\system32\conhost.exe
c:\windows\System32\nwtray.exe
c:\program files\Synaptics\SynTP\SynTPHelper.exe
c:\program files\Citrix\ICA Client\wfcrun32.exe
c:\program files\LenovoEMC Storage Manager\LenovoEMCStorageManager.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\WIDCOMM\Bluetooth Software\BtStackServer.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\HP\HP Photosmart 6520 series\Bin\HPNetworkCommunicator.exe
.
**************************************************************************
.
Completion time: 2013-10-29  18:02:16 - machine was rebooted
ComboFix-quarantined-files.txt  2013-10-29 18:01
.
Pre-Run: 235,029,913,600 bytes free
Post-Run: 235,612,024,832 bytes free
.
- - End Of File - - 328D274A08697D4C36CF2D1BF0730C64
5C616939100B85E558DA92B899A0FC36
 



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:48 PM

Posted 29 October 2013 - 05:13 PM


Hello awm2412

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:48 PM

Posted 02 November 2013 - 12:26 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 awm2412

awm2412
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:11:48 PM

Posted 02 November 2013 - 05:05 AM

Sorry for the delay.  My daughter's 18th birthday party and the post-apocalyptic aftermath got in the way. 

 

The machine seems to be running fine although there is one thing thing that I am suspicious about which is that when I start up the machine a window flashes up but then disappears too quickly for me to see what it is.  This is my wife's PC so I can't be certain that this behaviour was present before we had these issues but it does seem strange.

 

Also I have now had a chance to run Combofix once more and the results are as follows....

 

ComboFix 13-10-29.02 - Gill 02/11/2013   9:40.2.4 - x86
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.2935.1733 [GMT 0:00]
Running from: c:\users\Gill\Desktop\ComboFix.exe
Command switches used :: c:\users\Gill\Desktop\cfscript.txt
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((   Files Created from 2013-10-02 to 2013-11-02  )))))))))))))))))))))))))))))))
.
.
2013-11-02 09:49 . 2013-11-02 09:49 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-10-29 17:47 . 2013-11-02 09:49 -------- d-----w- c:\users\Gill\AppData\Local\temp
2013-10-29 09:05 . 2013-10-29 09:05 -------- d-----w- c:\windows\ERUNT
2013-10-29 08:45 . 2013-10-29 08:47 -------- d-----w- C:\AdwCleaner
2013-10-28 20:49 . 2013-10-28 20:49 -------- d-----w- c:\users\Gill\AppData\Local\Apps
2013-10-27 17:41 . 2013-04-04 14:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-10-27 17:41 . 2013-10-27 17:41 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-10-25 10:07 . 2013-10-25 10:08 -------- d-----w- c:\programdata\Oracle
2013-10-25 10:00 . 2013-10-25 10:00 -------- d-----w- c:\program files\Common Files\Java
2013-10-25 10:00 . 2013-10-08 06:50 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-10-12 20:47 . 2013-10-12 20:47 -------- d-----w- C:\found.000
2013-10-12 13:59 . 2013-10-12 13:59 -------- d-----w- C:\03434032646d92fd1154039a
2013-10-12 13:36 . 2013-10-12 13:36 163504 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10145.bin
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-05 01:56 . 2013-09-12 18:09 133056 ----a-w- c:\windows\system32\drivers\ataport.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17 130736 ----a-w- c:\users\Gill\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17 130736 ----a-w- c:\users\Gill\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-06-05 17:17 130736 ----a-w- c:\users\Gill\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HP Photosmart 6520 series (NET)"="c:\program files\HP\HP Photosmart 6520 series\Bin\ScanToPCActivationApp.exe" [2012-05-08 1818472]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-01-03 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-01-08 1602856]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2010-04-07 495708]
"FreeFallProtection"="c:\program files\STMicroelectronics\Accelerometer\FF_Protection.exe" [2009-07-22 2384896]
"Broadcom Wireless Manager UI"="c:\program files\Dell\DW WLAN Card\WLTRAY.exe" [2010-09-29 5249024]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-12-29 140520]
"Dell Webcam Central"="c:\program files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2009-06-24 409744]
"DpAgent"="c:\program files\DigitalPersona\Bin\dpagent.exe" [2009-05-12 842816]
"DBRMTray"="c:\dell\DBRM\Reminder\DbrmTrayIcon.exe" [2010-05-20 206336]
"NWTRAY"="NWTRAY.EXE" [2010-12-03 35928]
"SonicWALLNetExtender"="c:\program files\SonicWALL\SSL-VPN\NetExtender\NEGui.exe" [2010-04-02 1103744]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-01 59240]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-12-08 421736]
"ConnectionCenter"="c:\program files\Citrix\ICA Client\concentr.exe" [2010-10-12 304568]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-01-10 142616]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-01-10 177432]
"Persistence"="c:\windows\system32\igfxpers.exe" [2012-01-10 177944]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"SPReview"="c:\windows\System32\SPReview\SPReview.exe" [2013-05-18 280576]
.
c:\users\Gill\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Gill\AppData\Roaming\Dropbox\bin\Dropbox.exe [2013-6-5 27370808]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2009-10-20 795936]
LenovoEMC Storage Manager.lnk - c:\program files\LenovoEMC Storage Manager\LenovoEMCStorageManager.exe -s [2013-3-29 2537312]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ    scecli DPPWDFLT
Authentication Packages REG_MULTI_SZ    msv1_0 ncv1_0
.
R2 InstallFilterService;FF Install Filter Service;c:\program files\STMicroelectronics\Accelerometer\InstallFilterService.exe [2009-11-30 60928]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2013-07-25 162672]
R3 CtAudDrv;Provides advanced audio effects for audio devices.;c:\windows\system32\Drivers\CtAudDrv.sys [2009-05-28 134144]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2009-08-10 171520]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-01-06 1343400]
S0 NCFilter;Novell UNC Filter - Filter;c:\windows\system32\DRIVERS\NCFilter.sys [2010-12-03 91224]
S0 NCRecognizer;Novell UNC Filter - Recognizer;c:\windows\system32\DRIVERS\NCRecognizer.sys [2010-12-03 110680]
S0 NCUncFilter;Novell UNC Filter - UNC Filter;c:\windows\system32\DRIVERS\NCUncFilter.sys [2010-12-03 22616]
S0 stdflt;Disk Filter Driver for Accelerometer;c:\windows\system32\DRIVERS\stdflt.sys [2009-11-27 16176]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1404000.028\SYMDS.SYS [2013-05-21 367704]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1404000.028\SYMEFA.SYS [2013-05-23 934488]
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\BASHDefs\20131022.001\BHDrvx86.sys [2013-10-22 1096280]
S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NIS\1404000.028\ccSetx86.sys [2013-04-16 134744]
S1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\DRIVERS\ctxusbm.sys [2010-07-14 65584]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\IPSDefs\20131025.002\IDSvix86.sys [2013-10-28 393816]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1404000.028\Ironx86.SYS [2013-03-05 175264]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NIS\1404000.028\SYMNETS.SYS [2013-04-25 339544]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_f39a6924a795ad94\aestsrv.exe [2009-03-03 81920]
S2 NCFSD;Novell Client File System Redirector;c:\program files\Novell\Client\XTier\Drivers\ncfsd.sys [2010-12-03 86104]
S2 NCIOCTL;Novell Xplat IoCtl Driver;c:\program files\Novell\Client\XTier\Drivers\ncioctl.sys [2010-12-03 55384]
S2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe [2013-05-21 144368]
S2 PCloudd;PCloudd;c:\program files\LenovoEMC Storage Manager\pCloudd.exe [2013-03-27 221536]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files\Intel\Intel® Management Engine Components\UNS\UNS.exe [2009-11-04 2320920]
S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-06-03 1664304]
S2 XTSvcMgr;Novell XTier Service Manager;c:\program files\Novell\Client\XTier\Services\XTSvcMgr.exe [2010-12-03 16984]
S3 Acceler;Accelerometer Service;c:\windows\system32\DRIVERS\Acceler.sys [2009-12-03 41648]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2009-04-07 29472]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2009-06-15 143968]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-08-27 108120]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [2010-02-26 132480]
S3 NxDrv;SonicWALL NetExtender Adapter;c:\windows\system32\DRIVERS\NxDrv.sys [2009-10-21 22600]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2010-03-05 277536]
S3 vNICdrv;Iomega Virtual Miniport;c:\windows\system32\DRIVERS\vNICdrv.sys [2013-03-29 18000]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - nciom
*Deregistered* - ncp
*Deregistered* - ncpl
*Deregistered* - ndm
*Deregistered* - ndmndap
*Deregistered* - ndslpp
*Deregistered* - niam
*Deregistered* - nipctl
*Deregistered* - nscm
*Deregistered* - nsns
*Deregistered* - nsvccost
*Deregistered* - xtxplat
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-18 02:01 1185744 ----a-w- c:\program files\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-28 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-2610768850-3428928369-1959508043-1000Core.job
- c:\users\Gill\AppData\Local\Facebook\Update\FacebookUpdate.exe [2013-01-03 14:29]
.
2013-10-29 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-2610768850-3428928369-1959508043-1000UA.job
- c:\users\Gill\AppData\Local\Facebook\Update\FacebookUpdate.exe [2013-01-03 14:29]
.
2013-11-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-03 21:52]
.
2013-10-29 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-03 21:52]
.
.
------- Supplementary Scan -------
.
uStart Page = https://www.google.co.uk/
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
Trusted Zone: lehs.org.uk\anywhere
Trusted Zone: ucl.ac.uk\remote.cancer
TCP: DhcpNameServer = 194.168.4.100 194.168.8.100
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\20.4.0.40\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-2610768850-3428928369-1959508043-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-2610768850-3428928369-1959508043-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(980)
c:\windows\system32\ncnetprovider.dll
c:\windows\system32\NCLangID.dll
c:\windows\system32\MAPBASE.dll
c:\windows\system32\NETWIN32.DLL
c:\windows\system32\NWSHLXNT.dll
.
- - - - - - - > 'lsass.exe'(684)
c:\windows\system32\ncv1_0.DLL
c:\windows\system32\DPPWDFLT.DLL
.
- - - - - - - > 'Explorer.exe'(4172)
c:\program files\DigitalPersona\Bin\DpoFeedb.dll
c:\users\Gill\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
c:\program files\WIDCOMM\Bluetooth Software\btmmhook.dll
c:\program files\DigitalPersona\Bin\DpoSet.dll
.
Completion time: 2013-11-02  09:52:55
ComboFix-quarantined-files.txt  2013-11-02 09:52
ComboFix2.txt  2013-10-29 18:02
.
Pre-Run: 235,602,472,960 bytes free
Post-Run: 234,821,525,504 bytes free
.
- - End Of File - - 81678314A9C4241498CEEC5E6ECA8734
5C616939100B85E558DA92B899A0FC36
 

 



#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:48 PM

Posted 02 November 2013 - 12:43 PM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • BrowserProtect


Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 awm2412

awm2412
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:11:48 PM

Posted 03 November 2013 - 11:19 AM

 

Thanks. Logs are listed below...

 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.11.03.02

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 10.0.9200.16721
Gill :: GILL-LAPTOP [administrator]

03/11/2013 16:06:02
mbam-log-2013-11-03 (16-06-02).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 207737
Time elapsed: 7 minute(s), 9 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 16:17:28, on 03/11/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16720)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Program Files\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\STMicroelectronics\Accelerometer\FF_Protection.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files\DigitalPersona\Bin\DpAgent.exe
C:\dell\DBRM\Reminder\DbrmTrayicon.exe
C:\Windows\System32\nwtray.exe
C:\Program Files\SonicWALL\SSL-VPN\NetExtender\NEGui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Citrix\ICA Client\concentr.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Citrix\ICA Client\wfcrun32.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\HP\HP Photosmart 6520 series\Bin\ScanToPCActivationApp.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\LenovoEMC Storage Manager\LenovoEMCStorageManager.exe
C:\Users\Gill\AppData\Roaming\Dropbox\bin\Dropbox.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\HP\HP Photosmart 6520 series\Bin\HPNetworkCommunicator.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Windows\notepad.exe
C:\Program Files\My Dell\pcdrcui.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\MsSpellCheckingFacility.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\My Dell\pcdrrealtime.p5x
C:\Users\Gill\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - c:\Program Files\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg.dll (file missing)
O2 - BHO: DigitalPersona Fingerprint Software Extension - {395610AE-C624-4f58-B89E-23733EA00F9A} - C:\Program Files\DigitalPersona\Bin\DpOtsPluginIe8.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\20.4.0.40\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\20.4.0.40\IPS\IPSBHO.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MIF5BA~1\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\20.4.0.40\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [FreeFallProtection] C:\Program Files\STMicroelectronics\Accelerometer\FF_Protection.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\DW WLAN Card\WLTRAY.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
O4 - HKLM\..\Run: [DpAgent] C:\Program Files\DigitalPersona\Bin\dpagent.exe
O4 - HKLM\..\Run: [DBRMTray] C:\Dell\DBRM\Reminder\DbrmTrayIcon.exe
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [SonicWALLNetExtender] C:\Program Files\SonicWALL\SSL-VPN\NetExtender\NEGui.exe -hideGUI -clearReboot
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ConnectionCenter] "C:\Program Files\Citrix\ICA Client\concentr.exe" /startup
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [HP Photosmart 6520 series (NET)] "C:\Program Files\HP\HP Photosmart 6520 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN29L1611Z05TZ:NW" -scfn "HP Photosmart 6520 series (NET)" -AutoStart 1
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-18\..\RunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'Default user')
O4 - Startup: Dropbox.lnk = C:\Users\Gill\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: LenovoEMC Storage Manager.lnk = C:\Program Files\LenovoEMC Storage Manager\LenovoEMCStorageManager.exe
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: HP Smart Print - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files\Hewlett-Packard\SmartPrint\smartprintsetup.exe (file missing)
O9 - Extra 'Tools' menuitem: SmartPrint - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files\Hewlett-Packard\SmartPrint\smartprintsetup.exe (file missing)
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: @c:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @c:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
O16 - DPF: {44C1E3A2-B594-401C-B27A-D1B4476E4797} (XTSAC Control) - https://remote.cancer.ucl.ac.uk/XTSAC.cab
O16 - DPF: {6EEFD7B1-B26C-440D-B55A-1EC677189F30} (NELaunchCtrl Class) - https://remote.cancer.ucl.ac.uk/NELX.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\Program Files\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg.dll (file missing)
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter hijack: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_f39a6924a795ad94\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
O23 - Service: @C:\Program Files\DigitalPersona\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHostW.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: FF Install Filter Service (InstallFilterService) - Unknown owner - C:\Program Files\STMicroelectronics\Accelerometer\InstallFilterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
O23 - Service: PCloudd - LenovoEMC Ltd. - C:\Program Files\LenovoEMC Storage Manager\pCloudd.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: SonicWALL NetExtender Service (SONICWALL_NetExtender) - SonicWALL Inc. - C:\Program Files\SonicWALL\SSL-VPN\NetExtender\NEService.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_f39a6924a795ad94\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: Validity VCS Fingerprint Service (vcsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vcsFPService.exe
O23 - Service: DW WLAN Tray Service (wltrysvc) - Dell Inc. - C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
O23 - Service: Novell XTier Service Manager (XTSvcMgr) - Novell, Inc. - C:\Program Files\Novell\Client\XTier\Services\XTSvcMgr.exe

--
End of file - 15018 bytes



#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 03 November 2013 - 12:47 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
      O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
      O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
      O4 - HKLM\..\Run: [DBRMTray] C:\Dell\DBRM\Reminder\DbrmTrayIcon.exe
      O4 - HKLM\..\Run: [SonicWALLNetExtender] C:\Program Files\SonicWALL\SSL-VPN\NetExtender\NEGui.exe -hideGUI -clearReboot
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - HKUS\S-1-5-18\..\RunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\RunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'Default user')
      O4 - Startup: Dropbox.lnk = C:\Users\Gill\AppData\Roaming\Dropbox\bin\Dropbox.exe
      O4 - Global Startup: LenovoEMC Storage Manager.lnk = C:\Program Files\LenovoEMC Storage Manager\LenovoEMCStorageManager.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 awm2412

awm2412
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  • Local time:11:48 PM

Posted 04 November 2013 - 02:06 PM

Eset found 29 infected files .....

 

C:\AdwCleaner\Quarantine\C\ProgramData\BrowserProtect\2.6.1249.132\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\FirefoxExtension\bprotector.js.vir Win32/bProtector.F application
C:\AdwCleaner\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\eooncjejnppfjjklapaamhcdmjbilmde\1.4_0\BabMaint.x.vir a variant of Win32/Toolbar.Babylon.I application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\101_cortica_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\102_dealply_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\103_intext_5_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\104_jollywallet_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\105_corticas_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\107_coupish_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\108_icm_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\116_ads_only_5_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\117_coupons_intext_ads_5_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\119_similar_web_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\120_luck_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\123_intext_adv_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\124_superfish_no_search_no_coupons_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\125_arcadi2_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\126_revizer_ws_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\127_revizer_p_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\128_superfish_pricora_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\129_widdit_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\135_arcadi3_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\138_getdeal_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\155_ibario_pops_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\158_50onred_ads_only_no_fb_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\159_cortica_rollover_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\170_icm1_5_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\171_arcadi2_sourceID_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\174_arcadi_serp_dynamic_id_m.js.vir JS/Toolbar.Crossrider.A application
C:\Qoobox\Quarantine\C\Users\Gill\AppData\Local\Google\Chrome\User Data\Default\Extensions\kghaibkaafjfmcnfiokfdnijnkpeggam\1.25.13_0\extensionData\plugins\175_coolmirage_m.js.vir JS/Toolbar.Crossrider.A application

 



#13 gringo_pr

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Posted 04 November 2013 - 09:52 PM


Hello awm2412

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    rd /s /q "C:\AdwCleaner\"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#14 awm2412

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Posted 07 November 2013 - 12:38 PM

Thank you so much.  Everything is looking fine now.

 

Regards,

 

Andy



#15 gringo_pr

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Posted 07 November 2013 - 09:12 PM

you are more than welcome

gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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