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bsod 0x0109 advice


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#1 flyboynm

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Posted 28 October 2013 - 02:30 PM

I have a new laptop that has been having problems with BSOD since I have bought it.  I have reinstalled the OS that came with the laptop, used my Dreamspark version and run antimalware/antivirus checks.  Nothing fixed it.  Did memtest x86 and didn't find any issues.  Suggestions?

 

The BSOD Viewer log file:

 

==================================================
Dump File         : 102713-6286-01.dmp
Crash Time        : 10/27/2013 3:42:34 PM
Bug Check String  :
Bug Check Code    : 0x00000109
Parameter 1       : a3a039d8`bdb8192e
Parameter 2       : b3b7465f`103654f8
Parameter 3       : fffff880`0337d640
Parameter 4       : 00000000`00000003
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\102713-6286-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 297,424
Dump File Time    : 10/27/2013 3:43:31 PM
==================================================

==================================================
Dump File         : 102613-6052-01.dmp
Crash Time        : 10/26/2013 6:24:19 PM
Bug Check String  :
Bug Check Code    : 0x00000109
Parameter 1       : a3a039d8`bbac8685
Parameter 2       : b3b7465f`0e2ac48f
Parameter 3       : fffff880`034b0640
Parameter 4       : 00000000`00000003
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\102613-6052-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 287,592
Dump File Time    : 10/26/2013 6:25:00 PM
==================================================

==================================================
Dump File         : 102413-5896-01.dmp
Crash Time        : 10/24/2013 9:05:53 PM
Bug Check String  :
Bug Check Code    : 0x00000109
Parameter 1       : a3a039d8`bc4877c5
Parameter 2       : b3b7465f`0ec6b38f
Parameter 3       : fffff880`0337d640
Parameter 4       : 00000000`00000003
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\102413-5896-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 289,768
Dump File Time    : 10/24/2013 9:06:48 PM
==================================================

==================================================
Dump File         : 101713-6286-01.dmp
Crash Time        : 10/17/2013 9:51:34 PM
Bug Check String  :
Bug Check Code    : 0x00000109
Parameter 1       : a3a039d8`c04c15ff
Parameter 2       : b3b7465f`12ca5349
Parameter 3       : fffff880`009da640
Parameter 4       : 00000000`00000003
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\101713-6286-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 294,776
Dump File Time    : 10/17/2013 9:52:55 PM
==================================================

==================================================
Dump File         : 101313-5382-01.dmp
Crash Time        : 10/13/2013 6:55:27 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff8a0`100fb000
Parameter 2       : 00000000`00000000
Parameter 3       : fffff880`01a623f0
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\101313-5382-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 291,408
Dump File Time    : 10/13/2013 6:56:17 PM
==================================================

==================================================
Dump File         : 100313-5662-01.dmp
Crash Time        : 10/3/2013 3:16:04 AM
Bug Check String  :
Bug Check Code    : 0x00000109
Parameter 1       : a3a039d8`bc21a501
Parameter 2       : b3b7465f`0e9fe0e3
Parameter 3       : fffff880`0337d640
Parameter 4       : 00000000`00000003
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100313-5662-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 297,816
Dump File Time    : 10/3/2013 8:15:01 AM
==================================================

==================================================
Dump File         : 092913-6318-01.dmp
Crash Time        : 9/29/2013 9:27:03 AM
Bug Check String  :
Bug Check Code    : 0x00000109
Parameter 1       : a3a039d8`bf34360f
Parameter 2       : b3b7465f`11b27371
Parameter 3       : fffff880`009da640
Parameter 4       : 00000000`00000003
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\092913-6318-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 297,176
Dump File Time    : 9/29/2013 11:24:35 AM
==================================================
 



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#2 flyboynm

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Posted 28 October 2013 - 02:33 PM

Forgot to mention the hardware setup in case it could be something you catch there

i7 4700

32gb ram

2 x 120gb intel 525 msata drives in Raid 0

1tb 7200 HGST hd

780m video



#3 hamluis

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Posted 28 October 2013 - 03:29 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

 

Louis



#4 flyboynm

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Posted 28 October 2013 - 05:16 PM

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Steve (administrator) on 28-10-2013 at 16:13:03
Running from "C:\Users\Steve\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/28/2013 01:29:16 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/28/2013 01:27:24 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (10/28/2013 00:30:12 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (10/27/2013 05:35:32 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/27/2013 05:33:40 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (10/27/2013 03:45:25 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/27/2013 03:43:33 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (10/27/2013 02:09:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: HD-Service.exe, version: 0.7.17.916, time stamp: 0x5202053e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc00000fd
Fault offset: 0x00000000
Faulting process id: 0x%9
Faulting application start time: 0xHD-Service.exe0
Faulting application path: HD-Service.exe1
Faulting module path: HD-Service.exe2
Report Id: HD-Service.exe3

Error: (10/27/2013 00:53:52 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (10/26/2013 06:26:54 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (10/28/2013 01:43:16 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (10/28/2013 01:27:24 PM) (Source: Service Control Manager) (User: )
Description: BlueStacks Android Service%%1064

Error: (10/28/2013 01:27:22 PM) (Source: Application Popup) (User: )
Description: \??\C:\Program Files\Sandboxie\SbieDrv.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (10/28/2013 01:27:22 PM) (Source: SbieSvc) (User: )
Description: SBIE9153 Cannot start driver (SbieDrv)

Error: (10/28/2013 01:27:22 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:25:35 PM on ?10/?28/?2013 was unexpected.

Error: (10/27/2013 09:48:52 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (10/27/2013 05:33:58 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (10/27/2013 05:33:40 PM) (Source: Service Control Manager) (User: )
Description: BlueStacks Android Service%%1064

Error: (10/27/2013 05:33:40 PM) (Source: BugCheck) (User: )
Description: 0x00000109 (0xa3a039d8bc7a76d3, 0xb3b7465f0ef8b42d, 0xfffff880009da640, 0x0000000000000003)C:\Windows\MEMORY.DMP

Error: (10/27/2013 05:33:40 PM) (Source: BugCheck) (User: )
Description:


Microsoft Office Sessions:
=========================
Error: (10/28/2013 01:29:16 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/28/2013 01:27:24 PM) (Source: BstHdAndroidSvc)(User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (10/28/2013 00:30:12 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\dragon_support_packager.exe

Error: (10/27/2013 05:35:32 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/27/2013 05:33:40 PM) (Source: BstHdAndroidSvc)(User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (10/27/2013 03:45:25 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/27/2013 03:43:33 PM) (Source: BstHdAndroidSvc)(User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (10/27/2013 02:09:49 PM) (Source: Application Error)(User: )
Description: HD-Service.exe0.7.17.9165202053eunknown0.0.0.000000000c00000fd00000000

Error: (10/27/2013 00:53:52 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\dragon_support_packager.exe

Error: (10/26/2013 06:26:54 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


=========================== Installed Programs ============================

µTorrent (Version: 3.3.2.30180)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Shockwave Player (Version: 10.2.0.22)
BlueStacks App Player (Version: 0.7.17.916)
BlueStacks Notification Center (Version: 0.7.17.916)
Brother MFL-Pro Suite MFC-9320CW (Version: 2.0.1.0)
Camtasia Studio 7 (Version: 7.1.1)
CCleaner (Version: 4.03)
ConvertHelper 2.2
Definition Update for Microsoft Office 2013 (KB2760587) 64-Bit Edition
Dragon NaturallySpeaking 12 (Version: 12.00.100)
EA SPORTS online 2008
EasyBluePrint (Version: 1.00.0000)
Ekahau HeatMapper (Version: 1.1.4.39795)
inSSIDer 3 (Version: 3.0.7.48)
Intel® Rapid Storage Technology (Version: 12.5.0.1066)
Java 7 Update 25 (Version: 7.0.250)
Java 7 Update 40 (64-bit) (Version: 7.0.400)
Java SE Development Kit 7 Update 40 (64-bit) (Version: 1.7.0.400)
K-Lite Codec Pack 9.9.5 (64-bit) (Version: 9.9.5)
K-Lite Mega Codec Pack 9.9.5 (Version: 9.9.5)
LG USB Modem driver
Madden NFL 08
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft Access MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Access Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft DCF MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Excel MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Groove MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft InfoPath MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Lync MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office 32-bit Components 2013 (Version: 15.0.4420.1017)
Microsoft Office OSM MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office OSM UX MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Professional Plus 2013 (Version: 15.0.4420.1017)
Microsoft Office Proofing (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2013 - English (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2013 - Español (Version: 15.0.4420.1017)
Microsoft Office Shared 32-bit MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Shared MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Shared Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft OneNote MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Outlook MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft PowerPoint MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Project MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Project Professional 2013 (Version: 15.0.4420.1017)
Microsoft Publisher MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Security Client (Version: 4.3.0219.0)
Microsoft Security Essentials (Version: 4.3.219.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Visio MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Visio Professional 2013 (Version: 15.0.4420.1017)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Word MUI (English) 2013 (Version: 15.0.4420.1017)
Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)
Mozilla Maintenance Service (Version: 24.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
NetBeans IDE 7.3.1 (Version: 7.3.1)
NVIDIA Control Panel 327.23 (Version: 327.23)
NVIDIA Graphics Driver 327.23 (Version: 327.23)
NVIDIA Install Application (Version: 2.1002.133.902)
NVIDIA PhysX (Version: 9.13.0725)
NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
Oracle VM VirtualBox 4.3.0_BETA1 (Version: 4.3.0)
Private Internet Access Support Files (Version: 1.0.0.0)
Remote Control USB Driver (Version: 2.3.2.317)
Sandboxie 3.64 (64-bit) (Version: 3.64)
SDFormatter (Version: 4.0.0)
SES Driver (Version: 1.0.0)
SpywareBlaster 4.6 (Version: 4.6.1)
Star Wars: The Force Unleashed 2 (Version: 1.0)
TeraCopy 2.27
Trillian
UltraISO Premium V9.52
Update for Microsoft .NET Framework 4.5 (KB2750147) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805221) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805226) (Version: 1)
Update for Microsoft Access 2013 (KB2768008) 64-Bit Edition
Update for Microsoft InfoPath 2013 (KB2752078) 64-Bit Edition
Update for Microsoft Lync 2013 (KB2817621) 64-Bit Edition
Update for Microsoft Office 2013 (KB2726954) 64-Bit Edition
Update for Microsoft Office 2013 (KB2726996) 64-Bit Edition
Update for Microsoft Office 2013 (KB2737954) 64-Bit Edition
Update for Microsoft Office 2013 (KB2738038) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760224) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760242) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760257) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760267) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760539) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760553) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760610) 64-Bit Edition
Update for Microsoft Office 2013 (KB2767845) 64-Bit Edition
Update for Microsoft Office 2013 (KB2768016) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817309) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817311) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817314) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817316) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817490) 64-Bit Edition
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Update for Microsoft Office 2013 (KB2827225) 64-Bit Edition
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VMware Workstation (Version: 9.0.0)
Windows Driver Package - Western Digital Technologies (WDC_SAM) WDC_SAM  (01/19/2011 1.0.0009.0) (Version: 01/19/2011 1.0.0009.0)
WinRAR 4.20 (64-bit) (Version: 4.20.0)

========================= Memory info: ===================================

Percentage of memory in use: 15%
Total physical RAM: 32687.2 MB
Available physical RAM: 27764.9 MB
Total Pagefile: 65372.59 MB
Available Pagefile: 60794.14 MB
Total Virtual: 4095.88 MB
Available Virtual: 3954.86 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:223.48 GB) (Free:145.08 GB) NTFS
2 Drive d: (Data) (Fixed) (Total:931.51 GB) (Free:702.48 GB) NTFS

========================= Users: ========================================

User accounts for \\FIRE_DRAGON

Administrator            Guest                    Steve                    
SteveAdmin               


**** End of log ****
 

 

Speccy file:

https://drive.google.com/file/d/0B2qTN3h64376dktjWmVLcWxoX1k/edit?usp=sharing



#5 flyboynm

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Posted 28 October 2013 - 05:17 PM

speccy file is also available here:

http://speccy.piriform.com/results/TxpGvoY0qiP2CD1S6VGEQ8V



#6 hamluis

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Posted 28 October 2013 - 08:55 PM

BlueStacks App Player (Version: 0.7.17.916) and BlueStacks Notification Center (Version: 0.7.17.916):  I would uninstall these apps and eliminate related errors.

 

224GB Intel Raid 0 Volume SCSI Disk Device (SATA): 42 °C :  Not sure what's going on here.  Do you have 2 SSDs RAIDed?  Never mind, I see that you mnetioned that you do.
 
Windows install dated 27 Sep 2013.
 
Are you overclocking?
 
 
You also seem to be running a virtual system.
 
Sandboxie problem...I'd uninstall/reinstall.
 
Shadow copy problem...impacts ability to back up, use System Restore.
 
You have processes which appear to be related to Trend Micro products running (housecall/iRobot)...but no apparent install of a TM product.
 
Louis

Edited by hamluis, 29 October 2013 - 04:35 PM.


#7 flyboynm

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Posted 28 October 2013 - 11:34 PM

Uninstalled Bluestacks but I need to have Android OS VM on system for testing.  Any suggestions other than BlueStacks?

 
The 2 120GB mSATAs came with the system as RAID 0.  I left it alone because I felt that 120GB would not be enough for Apps and OS.  My data sits on the 1TB 2nd drive.  I read the links that you posted, interesting.  That makes me wonder why the manufacturer set it up with 2x mSATA in RAID 0 if there is no performance improvement.
 
Here is where you can read about my laptop and it's specs - http://www.clevo.com.tw/en/products/prodinfo.asp?productid=467  It IS nice to have a i7 4700 system that the bottle neck according to WPI is the cpu.    :whistle:
 
Processor - 7.6
RAM - 7.8
Graphics - 7.8
Gaming Graphics - 7.8
Primary HD - 7.9
 
I am not OC'ing.  I want this system stable before I go any further..
 
I need to have the capability of running VMs. 
 
Uninstalled Sandboxie - will use VMWare and Virtualbox instead.
 
Turned off Shadow copies.
 
At the point of the Speccy and MiniToolbox apps running, I was using Trend Micro's online antivrius/malware scanner.  That is why that showed up.


#8 Anshad Edavana

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Posted 29 October 2013 - 02:31 AM

Hi

 

Can you please upload the actual crash dump files ?. You will find then inside C:\Windows\Minidump folder. Collect all of them and zip to a single file. You can attach the zipped dumps with next reply (use more reply options --> Attach files).



#9 flyboynm

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Posted 29 October 2013 - 08:50 AM

At the next BSOD, I will do so.  I ran disk cleanup after all the above and cleared them out. 

 

To be honest, I hope not to be doing that at all...



#10 flyboynm

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Posted 29 October 2013 - 10:53 AM

Just got one but slightly different - 0x00d1, I think

 

Attached Files


Edited by flyboynm, 29 October 2013 - 10:54 AM.


#11 hamluis

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Posted 29 October 2013 - 04:40 PM

<<That makes me wonder why the manufacturer set it up with 2x mSATA in RAID 0 if there is no performance improvement.>>

 

For the same reason that they sell netbooks, notebooks, and desktops...there are markets out there full of unknowing buyers and those who sell things are expert at exploiting the lack of knowledge.  That's where the "research before buying" aspect of consumerism...is sorely neglected.

 

Louis



#12 flyboynm

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Posted 29 October 2013 - 05:25 PM

I just think it is funny that you said it.  I didn't buy this thing - I won it. :)



#13 Anshad Edavana

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Posted 30 October 2013 - 10:42 AM

Hi

 

Here is the MSDN technical article about bug check 0x109 :  http://msdn.microsoft.com/en-us/library/windows/hardware/ff557228(v=vs.85).aspx

 

According to Microsoft, this bugcheck is mainly caused either by a driver has inadvertently, or deliberately, modified critical kernel code or data or the kernel code or data could have been stored in memory that failed

 

The only crash dump you uploaded shows a different stop code.

BugCheck D1, {fffff880097d004c, 2, 1, fffff880051d37ef}

*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : igdkmd64.sys ( igdkmd64+e67ef )

It blames igdkmd64.sys - Intel graphics driver as the reason behind the crashes.  Please run Intel graphic driver update tool (web based ) and install any update it offers.

 

http://www.intel.com/p/en_US/support/detect/graphics

 

Also please uninstall Ultraiso as a test. The virtual CD driver -ISODrv64.sys- used by this program is often problematic. 

 

More crash dumps are needed to identify a pattern. Please upload them if you get more blue screens.






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