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DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS) windows 8


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#1 nikhil01

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Posted 28 October 2013 - 01:07 AM

plz help

Attached Files



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#2 Anshad Edavana

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Posted 28 October 2013 - 01:28 AM

:welcome: to the forum mate.

 

The BSOD seems to be blaming NETIO.SYS which is very common when torrent clients are downloading. Can you please verify if that is the case ?. Also please upload the actual crash dump files located inside C:\Windows\Minidump folder. You can zip the dumps and attach it with the next reply. Disable 'user Account Control" if you encounter a permission error while copying. 



#3 cryptodan

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Posted 28 October 2013 - 01:29 AM

Please download MiniToolBox, and save it to your desktop and run it, and checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#4 nikhil01

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Posted 28 October 2013 - 03:29 AM

ya i think its torrent problem.windows stop crashing since i  stop using torrent.

i can upload rar/text file on this site it gives error 

You aren't permitted to upload this kind of file

 


#5 Anshad Edavana

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Posted 28 October 2013 - 03:34 AM

Hi

 

Please upload it to a free file hosting site and post the download link to it.

 

Example : http://www.mediafire.com/

 

                https://www.box.com/



#6 nikhil01

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Posted 28 October 2013 - 04:19 AM

http://www.mediafire.com/?jrkc6uhrmcoolah



#7 Anshad Edavana

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Posted 28 October 2013 - 04:48 AM

Hi

 

Please follow the below steps and report whether it helps.

 

:step1: Open an elevated command prompt.

 

      http://www.eightforums.com/tutorials/2754-elevated-command-prompt-open-windows-8-a.html

 

:step2: Enter the below commands exactly and press the Enter key.

 

      netsh interface teredo set state disabled

 

      Reboot the system  when completed. Now download some torrents and report how the system works.



#8 nikhil01

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Posted 28 October 2013 - 06:12 AM

thanks  it seems your trick is working.



#9 nikhil01

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Posted 28 October 2013 - 06:14 AM

Will post after some time if anything happens.



#10 Anshad Edavana

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Posted 28 October 2013 - 07:26 AM

I will be around  :thumbup2: .



#11 nikhil01

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Posted 29 October 2013 - 09:03 AM

Thank you very much!!!! Dude. all working fine. can you tell me if this will happen after I install win 8.1.



#12 Anshad Edavana

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Posted 29 October 2013 - 11:11 AM

Hi

 

This issue is also present in Windows 8.1  but not in all system. If you encounter this same BSOD after upgrading to 8.1, simply run the above command and it will be fixed. 



#13 cryptodan

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Posted 29 October 2013 - 03:49 PM

If this was that wide spread wouldn't there be more posts and more issues here regarding the netio.sys BSOD regarding torrents? I do not see how disabling a virtual device can prevent this BSOD from happening. It would be very interesting to see the documentation that this is related to torrenting.

I would suspect that it is an issue with hardware compatibility then just the torrenting. You would also see this apparent in other P2P type protocol such as the famous Steam gaming client from VALVe that uses a P2P type protocol for its server listing and downloading.

Also we would be seeing this issue on Windows Vista and later since that is when the Teredo device came out.

#14 Anshad Edavana

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Posted 30 October 2013 - 12:09 AM

@cryptodan

 

The frequency of this issue is wider than you thought. If you Google "BSOD while torrenting" , you will see countless threads discussing it.

 

For example here in BC :

 

http://www.bleepingcomputer.com/forums/t/511883/post-update-windows-81-error-driver-irql-not-less-or-equal/

 

http://www.bleepingcomputer.com/forums/t/511219/blue-screen-of-death-with-driver-irql-not-less-or-equal-netiosys-message/

 

http://www.bleepingcomputer.com/forums/t/510656/driver-irql-not-less-or-equal-netiosys/

 

http://www.bleepingcomputer.com/forums/t/510071/driver-irql-not-less-or-equal-error/

 

 

If you open the crash dump in Windbg , you will see the call stack like the below one.

 

 

 nt!KeBugCheckEx
 nt!KiBugCheckDispatch+0x69
 nt!KiPageFault+0x23a
 NETIO!RtlCopyBufferToMdl+0x1f
 tcpip!TcpTcbReassemblyRetrieveSegments+0x3bb
 tcpip!TcpTcbCarefulDatagram+0xa39
 tcpip!TcpTcbReceive+0x314
 tcpip!TcpMatchReceive+0x1e7
 tcpip!TcpPreValidatedReceive+0x385
 tcpip!IppDeliverListToProtocol+0x4f
 tcpip!IppProcessDeliverList+0x63
 tcpip!IppReceiveHeaderBatch+0x1fc
 tcpip!IppFlcReceivePacketsCore+0x68a
 tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x31c
 tcpip!FlReceiveNetBufferListChainCalloutRoutine+0x17e
 nt!KeExpandKernelStackAndCalloutInternal+0xe9
 tcpip!FlReceiveNetBufferListChain+0xb6
 ndis!ndisMIndicateNetBufferListsToOpen+0x11e
 ndis!NdisMIndicateReceiveNetBufferLists+0x32d
 tunnel!TeredoWfpIndicationWorker+0x67
 tunnel!LwWorker+0x1e
 nt!IopProcessWorkItem+0x76
 nt!ExpWorkerThread+0x2b5
 nt!PspSystemThreadStartup+0x58
 nt!KiStartSystemThread+0x16
 
 
I don't know the exact reason for "Teredo" to mess with torrents but so far disabling the adapter seems to solve the issue. The real reason could be the way torrent clients interact with "Teredo" adapter. 
 
This issue is also present in "Windows 7" especially if there is a third party "firewall" or "internet security security suit" is installed. In case of "Windows 8", BSOD seems to happen even there is no third party firewall is present.

Edited by Anshad Edavana, 30 October 2013 - 12:21 AM.


#15 cryptodan

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Posted 30 October 2013 - 12:23 AM

I looked at all the threads on Google, and the fixes do not mention disabling the teredo device, but instead upgrading the network card drivers, uninstalling McAfee, incomplete removal of such tools, and others.

 

Thats why I wanted him to post the speccy and minitoolbox information first.






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