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Dept of Justice Ransom on XP

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#1 mgiordan


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Posted 27 October 2013 - 11:03 PM

Hello New to Forum , if I am in the wrong group I apologize . 

Please point me in the right area if I am .

I am Frustrated with the Dept of Justice Ransom Virus

that is on my Dad's PC ..

I followed everything and have tried to attach the flash drive

to his PC and Everything comes up like it should , but the

Hit Pro application does not boot up in the last part and cover the Virus

I have tried all 3 several times if anyone can help please do ,

my dad is 81 and keeps a clean pc , cleans his emails etc.

and really doesn't understand this stuff and I am no guru

Thanks  Mark

Edited by Orange Blossom, 28 October 2013 - 01:44 AM.
Moved to AII from Windows XP. ~ OB

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#2 cryptodan


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Posted 28 October 2013 - 01:27 AM

Here is a guide provided by bleeping computer:


#3 noknojon


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Posted 28 October 2013 - 01:57 AM


Sorry if you are still having problems, but the Experts may be better to help you.


If you need more assistance, please follow the instructions in the Preparation Guide For Requesting Help starting at Step 6.


If you are unable to complete any step, still post the topic and leave a full description of your problems.


When you have done that, start a new topic and post the required logs to  Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT Here, for assistance by the Malware Response Team Experts.


Please Use Copy / Paste for your responses, and Do Not Attach them unless your helper requests this.


If HelpBot responds to your topic, please follw his Step #1 so the team will be notified.


After doing this, please reply back in this thread with a link to the new topic so we can closed this one.


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