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computer freezes every few seconds


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#1 glasseshouse

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Posted 27 October 2013 - 07:07 PM

About every 2 seconds, my computer freezes for about the same length of time. During the freeze, a small horizontal bar appears near the top of the screen and goes away while the computer functions as normally. Furthermore, there are several vertical stripes along my screen at all times, and when I have certain things open, such as when I first on my computer, the screen will be pink. Furthermore, the blue screen at log in will also be strangely tinted, and sometimes I notice a small white patch growing from the bottom left corner during the freezes which disappears after the freeze. This white patch only seems to appear on the Window's starting screen. Furthermore, sometimes, I can see a few things from the program I previously had open. For example, when I log in, I can still see the users screen somewhat.


Edited by glasseshouse, 27 October 2013 - 07:28 PM.


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#2 glasseshouse

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Posted 27 October 2013 - 07:09 PM

I forgot to mention that sometimes this issue fixes itself, but the time frame to fix does not seem to correlate to anything. For instance, it has been behaving like this for me for quite a while now, whereas before, it used to fix itself in a matter of minutes.


Edited by glasseshouse, 27 October 2013 - 07:28 PM.


#3 dc3

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Posted 28 October 2013 - 08:52 AM

What is the make and model of this computer?

 

I realize you have intermittent freezing problems, but  please download and install Speccy to provide us with information about your computer.  When the  FileHippo website opens, click on Download latest version in the upper left pane.

 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

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#4 glasseshouse

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Posted 28 October 2013 - 12:21 PM

http://speccy.piriform.com/results/Kn8HYdO2JDdV7bxVGZXM6sN

 

here ya go



#5 dc3

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Posted 28 October 2013 - 12:42 PM

Is this computer a Fujitsu Lifebook E751?

 

 

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#6 dc3

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Posted 28 October 2013 - 12:59 PM

If this is the Fujitsu Lifebook, try connecting an external monitor to it to see if the problem persists.


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#7 glasseshouse

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Posted 28 October 2013 - 01:30 PM

Nope, works fine with an external monitor. I'm guessing there's a wire loose somewhere, maybe the graphics ribbon thing?



#8 dc3

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Posted 28 October 2013 - 01:53 PM

It could be the CCFL backlight, the FL inverter, or the video cable.

 

Please answer my question... Is this computer a Fujitsu Lifebook E751?


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#9 glasseshouse

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Posted 28 October 2013 - 04:36 PM

Yes, it is.



#10 dc3

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Posted 29 October 2013 - 10:51 AM

I apologize for not getting back sooner.

 

Since the external monitor works it looks like the problem is with the display screen.

 

Is this computer under warranty?


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#11 glasseshouse

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Posted 29 October 2013 - 02:08 PM

Yes, it's under warranty.

 

On a related note, however, I can fix the problem somehow by putting pressure on the left side of the screen though. However, this "fix" does not last forever as if I travel with the laptop and open it again, the problem will return.



#12 dc3

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Posted 29 October 2013 - 02:53 PM

I would get it repaired under the warranty.  If you disassemble this computer a good technician will recognize this and void your warranty.


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#13 glasseshouse

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Posted 29 October 2013 - 04:30 PM

Alright, I'll get it repaired. Thank you very much for your help.



#14 dc3

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Posted 29 October 2013 - 06:17 PM

I hope everything works out for you. :thumbup2:


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