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Tuneup utiilities 2014 disk check froze windows 8


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#1 chrissylynn80

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Posted 27 October 2013 - 10:51 AM

I checked tuneup to run a disk check next time i restarted and now its froze at 28% and i cant skip it at all. I have tried to do f11 and it just freezes as well. What can i do? Thanks.



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#2 cryptodan

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Posted 27 October 2013 - 11:07 AM

How long does it remain frozen for, does it ever continue and is there disk activity?

Also, next time I would recommend using windows check disk via chkdsk /f

#3 chrissylynn80

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Posted 27 October 2013 - 11:14 AM

Its been two hours. I will never use the tuneup program again. I just want to get to my windows so i can uninstall it.


It never goes beyond 29%. i have tried restarting and it gets to the same point.



#4 cryptodan

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Posted 27 October 2013 - 11:15 AM

At which point does it start the disk check does it happen prior to logging in or after?

#5 chrissylynn80

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Posted 27 October 2013 - 11:17 AM

It goes straight to it, i start up, see the orange compaq startup screen then straight to the disk check. i have hit esc, i have hit f11 and it still goes to the disk check



#6 cryptodan

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Posted 27 October 2013 - 11:19 AM

After the Orange Compaq screen hit F8 and see if you can login via Safe Mode.

#7 chrissylynn80

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Posted 27 October 2013 - 11:21 AM

Nope. Goes straight to it anyhow. 



#8 chrissylynn80

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Posted 27 October 2013 - 11:23 AM

It actually popper up to hit any button and cancel finally, so i did...a lot lol and it worked. Thanks for your help!



#9 cryptodan

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Posted 27 October 2013 - 11:23 AM

Have a read here: http://www.tune-up.com/support/?article=ff73d729d33e49c880cf3c4cdf19cc92




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