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Serious Hardware issue!!!


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#1 xXxexpertxXx

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Posted 27 October 2013 - 10:37 AM

Mod Edit:  Moved from Win 7 to Internal Hardware - Hamluis.

 

I am having a big problem i would like fixing i searched on google, and their were many so called "solutions" but none have worked for me. Here are my problems...

 

First Issue "nvidia driver has stopped responding and has recovered" randomly NEVER while im in a game.

 

Random freezing and has ONLY ever happened when browsing/surfing on any internet page (again never during a game ever). happens every day. It takes 20 seconds before it unfreezes and goes back to normal. At this point in time i cant access my nvidia control panel.

 

Somtimes, My computer "monitor" will go into "Sleep Mode" where the Monitor shuts off and the power light goes from blue to "yellow" and at that point when i return it wont come back on! i have to RESTART my computer using the power button.

 

Another story to tell you. This all started 2 months ago.. I had brought my computer over to my girlfriends. All went well. hooked it up for night, and decided to go back home the next day. Unhooked everything carfully. and got home, reconnected everything back up and at that point same issue as stated "above" but this time i spend over 2 hrs trying to get a display to show no matter what NOTHING WORKED. even tried onboard. Nothing worked! i figured that it was time for a new mb/card.... or something, something was fried. I went to the local computer shop "Canada Computers" and the guy spent a good 30 min trying to get it to work and had told me that the "mb" was the issue and it was fried. No display. After ordering my new mb because they didnt have the one i wanted in stock. i decide to head home. the story doesnt end here. One last attempt to give it one more try. with given prayers (yes i actually did pray) First attempt, it turns on. with no problems. Whaa??.... i am speechless and ever since that day i have been reciving the above issues. Reformated 4 times since. while the problem isnt "occuring" everything works fine. I play splinter cell blacklist on max graphics..... So now that im finished typing this. Tell me WHAT THE HECK is going on. Some say hardware some say that its possible it could be a specific "Driver" is it my Graphics card? Or MB... I mean even plugging it into the ONBOARD didnt fix my issue a month ago.......not much more to say here. Thx in advanced for any help... best regards

 

--Ex

 

edit: i actually ended up cancling my new mb order...


Edited by hamluis, 16 November 2013 - 12:03 PM.


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#2 dc3

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Posted 27 October 2013 - 12:30 PM

Reformated 4 times since.

 

Did you reformat and install the operating system four times?

 

Have you tried uninstalling and reinstalling the Nvidia drivers?

 

Is this a OEM computer?  If it is please post the manufacturer and model.

 

Please download and install Speccy to provide us with information about your computer.  When the  FileHippo website opens, click on Download latest version in the upper left pane.

 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Edited by dc3, 27 October 2013 - 12:30 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 xXxexpertxXx

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Posted 28 October 2013 - 05:36 PM

yes i reformated 4 times. Since i started having this issue. Doesnt fix it, i have also reinstalled nvidia drivers both from microsoft AND from NVIDIA both the latest versions..still same problem
 

i really hope you can find my problemm thxx :)

 

http://speccy.piriform.com/results/m8ZBMyUBwCoUFeRFzDNSuJq

 

and

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by calvin (administrator) on 28-10-2013 at 18:35:47
Running from "C:\Users\calvin\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/27/2013 02:22:02 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195"1".
Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/27/2013 02:22:02 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195"1".
Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/27/2013 02:22:02 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195"1".
Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/26/2013 10:46:14 AM) (Source: Application Hang) (User: )
Description: The program Wow.exe version 5.4.0.17399 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: d50

Start Time: 01ced25a0676bad8

Termination Time: 0

Application Path: C:\Program Files (x86)\World of Warcraft\Wow.exe

Report Id: 5743b44d-3e4d-11e3-8019-02d065ad0501

Error: (10/23/2013 05:28:09 PM) (Source: Microsoft-Windows-Defrag) (User: )
Description: The volume (D:) was not defragmented because an error was encountered: The disk defragmenter cannot continue because the file system's master file table is too fragmented. (0x89000023)

Error: (10/19/2013 10:50:58 PM) (Source: Application Error) (User: )
Description: Faulting application name: nvcplui.exe, version: 7.4.760.0, time stamp: 0x523163f2
Faulting module name: NVCPL.DLL, version: 8.17.13.2723, time stamp: 0x523156be
Exception code: 0xc0000005
Fault offset: 0x000000000005dcbf
Faulting process id: 0xab8
Faulting application start time: 0xnvcplui.exe0
Faulting application path: nvcplui.exe1
Faulting module path: nvcplui.exe2
Report Id: nvcplui.exe3

Error: (10/19/2013 10:48:42 PM) (Source: Application Error) (User: )
Description: Faulting application name: nvcplui.exe, version: 7.4.760.0, time stamp: 0x523163f2
Faulting module name: NVCPL.DLL, version: 8.17.13.2723, time stamp: 0x523156be
Exception code: 0xc0000005
Fault offset: 0x000000000005dcbf
Faulting process id: 0x904
Faulting application start time: 0xnvcplui.exe0
Faulting application path: nvcplui.exe1
Faulting module path: nvcplui.exe2
Report Id: nvcplui.exe3

Error: (10/19/2013 10:48:35 PM) (Source: Application Error) (User: )
Description: Faulting application name: nvcplui.exe, version: 7.4.760.0, time stamp: 0x523163f2
Faulting module name: NVCPL.DLL, version: 8.17.13.2723, time stamp: 0x523156be
Exception code: 0xc0000005
Fault offset: 0x000000000005dcbf
Faulting process id: 0xcb4
Faulting application start time: 0xnvcplui.exe0
Faulting application path: nvcplui.exe1
Faulting module path: nvcplui.exe2
Report Id: nvcplui.exe3

Error: (10/19/2013 08:25:52 PM) (Source: Windows 7 Loader) (User: )
Description: Error Code: 0
------
Checking mounting
Mouting point check complete
Mounted partition (Z:\)
Created bootsect.exe
Created GRLDR
Created tag
Installed certificate and serial
------
Error Stack:

Error: (10/19/2013 08:25:51 PM) (Source: Windows 7 Loader) (User: )
Description: Error Code: 0
------
Checking mounting
Mouting point check complete
Mounted partition (Z:\)
Created bootsect.exe
Created GRLDR
Created tag
Installed certificate and serial
------
Error Stack:


System errors:
=============
Error: (10/28/2013 06:24:07 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:22:07 PM on ?10/?28/?2013 was unexpected.

Error: (10/28/2013 06:11:07 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video5!0702(1a58)

Error: (10/27/2013 08:15:02 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:13:09 PM on ?10/?27/?2013 was unexpected.

Error: (10/27/2013 07:49:45 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video5!0702(1a58)

Error: (10/27/2013 01:24:31 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:21:19 PM on ?10/?27/?2013 was unexpected.

Error: (10/27/2013 00:45:29 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video5!0702(1a58)

Error: (10/27/2013 11:14:26 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:08:13 AM on ?10/?27/?2013 was unexpected.

Error: (10/27/2013 11:07:53 AM) (Source: nvlddmkm) (User: )
Description: \Device\Video5!0702(1a58)

Error: (10/27/2013 05:47:29 AM) (Source: BugCheck) (User: )
Description: 0x00000101 (0x0000000000000031, 0x0000000000000000, 0xfffff88002fd3180, 0x0000000000000003)C:\Windows\MEMORY.DMP102713-16380-01

Error: (10/27/2013 05:47:26 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:45:57 AM on ?10/?27/?2013 was unexpected.


Microsoft Office Sessions:
=========================
Error: (10/27/2013 02:22:02 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195"C:\Program Files\DivX\DivX Plus Media Foundation Components\DivXPropertyHandler.dll

Error: (10/27/2013 02:22:02 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195"C:\Program Files\DivX\DivX Plus Media Foundation Components\DivXThumbnailProvider.dll

Error: (10/27/2013 02:22:02 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195"C:\Program Files\DivX\DivX Plus Media Foundation Components\ACMWrapperDMO.dll

Error: (10/26/2013 10:46:14 AM) (Source: Application Hang)(User: )
Description: Wow.exe5.4.0.17399d5001ced25a0676bad80C:\Program Files (x86)\World of Warcraft\Wow.exe5743b44d-3e4d-11e3-8019-02d065ad0501

Error: (10/23/2013 05:28:09 PM) (Source: Microsoft-Windows-Defrag)(User: )
Description: (D:)The disk defragmenter cannot continue because the file system's master file table is too fragmented. (0x89000023)

Error: (10/19/2013 10:50:58 PM) (Source: Application Error)(User: )
Description: nvcplui.exe7.4.760.0523163f2NVCPL.DLL8.17.13.2723523156bec0000005000000000005dcbfab801cecd3f3274edefC:\Program Files\NVIDIA Corporation\Control Panel Client\nvcplui.exeC:\Windows\system32\NVCPL.DLL71b3c15e-3932-11e3-851f-025052a80501

Error: (10/19/2013 10:48:42 PM) (Source: Application Error)(User: )
Description: nvcplui.exe7.4.760.0523163f2NVCPL.DLL8.17.13.2723523156bec0000005000000000005dcbf90401cecd3ee34cf6faC:\Program Files\NVIDIA Corporation\Control Panel Client\nvcplui.exeC:\Windows\system32\NVCPL.DLL210a3391-3932-11e3-8deb-02702eb30501

Error: (10/19/2013 10:48:35 PM) (Source: Application Error)(User: )
Description: nvcplui.exe7.4.760.0523163f2NVCPL.DLL8.17.13.2723523156bec0000005000000000005dcbfcb401cecd3edd5244a0C:\Program Files\NVIDIA Corporation\Control Panel Client\nvcplui.exeC:\Windows\system32\NVCPL.DLL1ca2832e-3932-11e3-8deb-02702eb30501

Error: (10/19/2013 08:25:52 PM) (Source: Windows 7 Loader)(User: )
Description: Error Code: 0
------
Checking mounting
Mouting point check complete
Mounted partition (Z:\)
Created bootsect.exe
Created GRLDR
Created tag
Installed certificate and serial
------
Error Stack:

Error: (10/19/2013 08:25:51 PM) (Source: Windows 7 Loader)(User: )
Description: Error Code: 0
------
Checking mounting
Mouting point check complete
Mounted partition (Z:\)
Created bootsect.exe
Created GRLDR
Created tag
Installed certificate and serial
------
Error Stack:


=========================== Installed Programs ============================

µTorrent (Version: 3.3.2.30260)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Reader XI (11.0.04) (Version: 11.0.04)
BlackBerry Link (Version: 1.2.0.28)
DivX Setup (Version: 2.6.1.84)
ESET Smart Security (Version: 4.2.58.3)
Honorbuddy (Version: 2.5.8179.697)
Infestation: Survivor Stories
League of Legends (Version: 3.0.0)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)
Mozilla Maintenance Service (Version: 24.0)
NVIDIA 3D Vision Controller Driver 326.01 (Version: 326.01)
NVIDIA 3D Vision Driver 327.23 (Version: 327.23)
NVIDIA Control Panel 327.23 (Version: 327.23)
NVIDIA Graphics Driver 327.23 (Version: 327.23)
NVIDIA HD Audio Driver 1.3.26.4 (Version: 1.3.26.4)
NVIDIA Install Application (Version: 2.1002.133.889)
NVIDIA PhysX (Version: 9.13.0725)
NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.2723)
NVIDIA Update 1.14.17 (Version: 1.14.17)
NVIDIA Update Components (Version: 1.14.17)
Overwolf.Setup.VC100CRTx64.Dist (Version: 1.0.0)
Pando Media Booster (Version: 2.6.0.7)
PunkBuster Services (Version: 0.993)
Realtek High Definition Audio Driver (Version: 6.0.1.6196)
Speccy (Version: 1.23)
Steam (Version: 1.0.0.0)
TeamSpeak 3 Client (Version: 3.0.13.1)
Tom Clancy's Splinter Cell Blacklist
TortoiseSVN 1.8.2.24708 (64 bit) (Version: 1.8.24708)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (Version: 3)
Uplay (Version: 3.0)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
WinRAR 5.00 (64-bit) (Version: 5.00.0)
World of Warcraft (Version: 5.4.0.17399)

========================= Memory info: ===================================

Percentage of memory in use: 39%
Total physical RAM: 3959.08 MB
Available physical RAM: 2383.84 MB
Total Pagefile: 7916.34 MB
Available Pagefile: 6164.49 MB
Total Virtual: 4095.88 MB
Available Virtual: 3956.13 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:418.4 GB) (Free:306.99 GB) NTFS
2 Drive d: () (Fixed) (Total:175.89 GB) (Free:27.36 GB) NTFS
3 Drive e: (GRMCULXFRER_EN_DVD) (CDROM) (Total:3 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\CALVIN-PC

Administrator            calvin                   Guest                    
UpdatusUser              

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 



#4 cryptodan

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Posted 28 October 2013 - 05:44 PM

It would appear that your video card maybe the cause of your issues. Has it ever worked, and can you try earlier drivers?

#5 xXxexpertxXx

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Posted 28 October 2013 - 05:47 PM

hey Crypt thx man for your relply. Those "unexpected." shuts downs i believe are from me "forcfully" shutting my computer down since the "Monitor Display" wont come back on as stated in my first post" i can try an older version well go from their. Let me know if their may be any OTHER problems. that you can see.



#6 xXxexpertxXx

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Posted 28 October 2013 - 05:50 PM

also. were can i download earlier drivers??

 

 

and i noticed a new version was released oct 28 today?? should i download that?


Edited by xXxexpertxXx, 28 October 2013 - 05:54 PM.


#7 cryptodan

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Posted 28 October 2013 - 07:30 PM

You can try using the latest one, but here is an earlier drive that you can try:  http://www.geforce.com/drivers/results/63458



#8 xXxexpertxXx

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Posted 29 October 2013 - 05:43 PM

it says that driver isnt compatible....



#9 cryptodan

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Posted 29 October 2013 - 05:47 PM

That is a good indication that your video card is probably close to dying. If you registered the video card at eVGA then I would recommend that you start an RMA Process.

#10 xz4dxx

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Posted 29 October 2013 - 06:22 PM

Just a thought - you identified the problem was caused (and semi resolved) after moving the computer.

 

Before you spend money have you checked the video card is properly seated in the motherboard. In cheap cases the case can flex just enough to cause seating issues on daughter boards. Undo the screw locking the video to the case and gently press the video card into the motherboard, ideally also supporting the motherboard from underneath. This was a common cause of video problems in the past whenever we moved our presentation PCs. Then check any internal power cables (video and motherboard) are socketed properly for the same reason.

 

NOTE it also may not be the video card that is causing the problem so check all daughter boards are seated properly.

 

Another problem (no longer common) was socketed chips where the chip has to be gently pushed back into the socket.

 

This trick was called "laying on of hands" - (reseating all circuit boards and chips) and yes it sometimes did "resurrect" a dead computer.



#11 cryptodan

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Posted 29 October 2013 - 07:03 PM

An RMA from eVGA will be free, and there will be no money exchanged if they registered their product when they bought it.



#12 xXxexpertxXx

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Posted 30 October 2013 - 06:01 PM

Just a thought - you identified the problem was caused (and semi resolved) after moving the computer.

 

Before you spend money have you checked the video card is properly seated in the motherboard. In cheap cases the case can flex just enough to cause seating issues on daughter boards. Undo the screw locking the video to the case and gently press the video card into the motherboard, ideally also supporting the motherboard from underneath. This was a common cause of video problems in the past whenever we moved our presentation PCs. Then check any internal power cables (video and motherboard) are socketed properly for the same reason.

 

NOTE it also may not be the video card that is causing the problem so check all daughter boards are seated properly.

 

Another problem (no longer common) was socketed chips where the chip has to be gently pushed back into the socket.

 

This trick was called "laying on of hands" - (reseating all circuit boards and chips) and yes it sometimes did "resurrect" a dead computer.

Chip? are we talking about the cpu...

 

 

also... Just now i couldnt boot my computer i saw the windows loading screen and what not but once that was finished just before it go to the "login" screen' BOOM monitor shut off.. I am now in safe mode. Worked fine...

 

it will only work in safe mode.. Now and its still connected to my graphics card NOT onboard..

 

i also never registered my card..

 

and i am trying to install my graphics card FROM safe mode no luck says its "not compatibile.."

EDIT! managed to get back into normal mode.. and it AUTO MATICALLY installed my graphics card...i have to restart to take effects.

 

oh now i finally was able to isntall that earlier driver back from july 1st BEFORE these issues started everything seems to work fine ill post back if their is a problem! BUT PLZ continue to reply if you may notice any other issues by looking at my logs posted..


Edited by xXxexpertxXx, 30 October 2013 - 06:32 PM.


#13 cryptodan

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Posted 30 October 2013 - 10:05 PM

Will do and keep us updated.



#14 xz4dxx

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Posted 30 October 2013 - 10:55 PM

CPU is unlikely, as the clamps for the fan tend to stop it happening, it is far more likely the daughter boards themselves, but sometimes there are socketed chips which can "get loose". IF the boards are loose the pins may not line up with the tracks on the board, or even short out - causing some of the problems you have described. It's at least free to check it out.



#15 xXxexpertxXx

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Posted 31 October 2013 - 08:18 PM

CPU is unlikely, as the clamps for the fan tend to stop it happening, it is far more likely the daughter boards themselves, but sometimes there are socketed chips which can "get loose". IF the boards are loose the pins may not line up with the tracks on the board, or even short out - causing some of the problems you have described. It's at least free to check it out.

haha the screws in which they hold my mb to my case? thats talk about that.. 3 missing. and 1 is not the correct screw. how bad is that lol?

 

 

check this out

 

http://images.devshed.com/dh/stories/Building_System_Scratch/scews.jpg

 

 

the screw or nut on the left gets connected to your case! and the bottom of your motherboard. i dont even think im using any of those.. LOL just the screws...

 

they are called standoffs i believe..


Edited by xXxexpertxXx, 31 October 2013 - 08:24 PM.





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