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3 replies to this topic

#1 David G1

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Posted 27 October 2013 - 09:07 AM

just recently i had the problem of using flash drives. when ever in put one in a usb port it shuts my pc down. have a hard time getting it to boot back up. monitor won't even come on. any ideas what could have happen. have 2 spare usb ports and does it on both of them

  thanks for any help you can give me

        David



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#2 rotor123

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Posted 27 October 2013 - 10:43 AM

Just Basic Trouble shooting.

1. Look into the Ports and the flash drive and see if there is any physical damage?

 

2. If no damage then Try the flash drive in a different computer.

3. If no damage then Try a different flash drive in Your problem computer.

 

Here is a image showing a damaged USB port above a good USB port.

IMG_1577b.jpg

 

If You have a damaged USB port be sure not to use it. If the metal contacts are touching the USB port metal shell it can cause problems or damage the computer.

 

Good Luck

Roger

 


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#3 David G1

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Posted 28 October 2013 - 09:07 AM

Rodger

 thanks so much for your reply. I guess I have 2 usb ports damanged. not sure how this happend and was wondering if I could use

one of those multi usb connectors that will plug into a port that is good.

 thank you again.

      David



#4 rotor123

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Posted 28 October 2013 - 12:04 PM

I would make sure that none of the pins in the damaged ports are touching the metal shell of the port or touching each other. Then I would use a hot melt glue gun since I have one to fill the ports and prevent them from being used.

 

You should be able to use a USB Hub in the Good Port. I'm guessing it is a laptop by the port count you have indicated?
If it is a laptop and does not have to be portable then I would get a powered hub as the USB ports can only supply a certain amount of power and a unpowered hub will use some of the power to run its electronics.

 

Good Luck

Roger

 

P.S. if it is a desktop You should be able to add a USB card.


Edited by rotor123, 28 October 2013 - 12:05 PM.
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