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Got Hit with Ransomware


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24 replies to this topic

#1 Berries

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Posted 27 October 2013 - 08:28 AM

My hubby was surfing the net and got hit with the USA Cyber Crime Investigation rasomware virus.  The computer is locked up and I am fearful of doing anything without expert guidance.  I am hoping you all can lend a hand.

 

The laptop is running Windows 7.  I am assuming it is a 64 bit but I am not 100% sure.



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#2 gringo_pr

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Posted 27 October 2013 - 08:45 AM


Hello Berries

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

How to tell > 32 or 64 bit

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:

    • Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt
  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst64.exe or e:\frst.exe and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • First Press the Scan button.
  • It will make a log (FRST.txt)
I want you to poste the FRST.txt report into your reply to me

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Berries

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Posted 29 October 2013 - 07:54 AM

I am having a major issue getting started, Gringo.  I am trying to find out which bit OS this computer has, but I can't get into safe mode.  I am able to get safe mode to load, but it barely loads the desktop and then switches to Windows.

 

I don't know if this makes one bit of difference, but when safe mode is loading, the files say System 32.  Does that mean it is a 32 bit OS?  Please don't laugh......



#4 gringo_pr

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Posted 29 October 2013 - 12:30 PM

Hello Berries

Don't worry I will not laugh, go ahead and use the 64 bit - if it turns out to be the wronge one I will let you know and then we can use the other


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Berries

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Posted 29 October 2013 - 04:17 PM

Thanks for not laughing at me Gringo!  :grinner:   So I did as you instructed, and ran the 64 bit version.  Crossing fingers that it worked!

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 28-10-2013
Ran by SYSTEM on MININT-FVTSNGV on 29-10-2013 14:49:36
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Recovery

The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [IAAnotif] - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe [186904 2009-10-13] (Intel Corporation)
HKLM\...\Run: [RtHDVCpl] - C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [7982112 2009-07-28] (Realtek Semiconductor)
HKLM\...\Run: [Acer ePower Management] - C:\Program Files\eMachines\eMachines Power Management\ePowerTray.exe [823840 2009-09-30] (Acer Incorporated)
HKLM\...\Run: [SynTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1808168 2009-06-18] (Synaptics Incorporated)
HKLM\...\Run: [HotKeysCmds] - C:\Windows\system32\hkcmd.exe [ ] ()
HKLM\...\Run: [MSC] - C:\Program Files\Microsoft Security Client\msseces.exe [1356240 2013-08-12] (Microsoft Corporation)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox]  ATTENTION! ====> ZeroAccess?
HKLM-x32\...\Run: [LManager] - C:\Program Files (x86)\Launch Manager\LManager.exe [1157128 2009-08-18] (Dritek System Inc.)
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [958576 2013-04-04] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [SunJavaUpdateSched] - C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [252848 2012-07-03] (Sun Microsystems, Inc.)
HKU\Default\...\RunOnce: [ScrSav] - C:\Program Files (x86)\eMachines\Screensaver\run_eMachines.exe [162336 2009-07-21] ()
HKU\Default User\...\RunOnce: [ScrSav] - C:\Program Files (x86)\eMachines\Screensaver\run_eMachines.exe [162336 2009-07-21] ()
HKU\Ernie\...\Winlogon: [Shell] explorer.exe,C:\Users\Ernie\AppData\Roaming\Other.res [65024 2013-08-28] () <==== ATTENTION
HKU\Katie\...\Run: [swg] - "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

==================== Services (Whitelisted) =================

S2 ePowerSvc; C:\Program Files\eMachines\eMachines Power Management\ePowerSvc.exe [844320 2009-09-30] (Acer Incorporated)
S3 GameConsoleService; C:\Program Files (x86)\eMachines Games\eMachines Game Console\GameConsoleService.exe [246520 2010-09-30] (WildTangent, Inc.)
S2 Greg_Service; C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe [1150496 2009-08-28] (Acer Incorporated)
S2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23808 2013-08-12] (Microsoft Corporation)
S3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [366600 2013-08-12] (Microsoft Corporation)
S2 Updater Service; C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe [240160 2009-07-03] (Acer)

==================== Drivers (Whitelisted) ====================

S0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [247216 2013-06-18] (Microsoft Corporation)
S3 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [139616 2013-06-18] (Microsoft Corporation)
S3 RSUSBSTOR; C:\Windows\SysWow64\Drivers\RtsUStor.sys [225280 2009-09-01] (Realtek Semiconductor Corp.)
S1 cpcxqhit; \??\C:\Windows\system32\drivers\cpcxqhit.sys [x]
S1 dfrrdcun; \??\C:\Windows\system32\drivers\dfrrdcun.sys [x]
S1 dszxsivh; \??\C:\Windows\system32\drivers\dszxsivh.sys [x]
S1 hlpzghls; \??\C:\Windows\system32\drivers\hlpzghls.sys [x]
S1 jifzapbv; \??\C:\Windows\system32\drivers\jifzapbv.sys [x]

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2013-10-29 14:49 - 2013-10-29 14:49 - 00000000 ____D C:\FRST
2013-10-29 04:41 - 2013-10-29 04:41 - 00003416 ____N C:\bootsqm.dat
2013-10-29 04:40 - 2013-10-29 04:40 - 00000000 __SHD C:\found.001
2013-10-11 03:11 - 2013-09-22 15:27 - 02048512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2013-10-11 03:11 - 2013-09-22 15:27 - 00493056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2013-10-11 03:11 - 2013-09-22 15:27 - 00391168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2013-10-11 03:11 - 2013-09-22 15:27 - 00109056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesysprep.dll
2013-10-11 03:11 - 2013-09-22 15:27 - 00061440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2013-10-11 03:11 - 2013-09-22 15:27 - 00033280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2013-10-11 03:11 - 2013-09-22 14:55 - 00051712 _____ (Microsoft Corporation) C:\Windows\System32\ie4uinit.exe
2013-10-11 03:11 - 2013-09-22 14:54 - 02647552 _____ (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2013-10-11 03:11 - 2013-09-22 14:54 - 00603136 _____ (Microsoft Corporation) C:\Windows\System32\msfeeds.dll
2013-10-11 03:11 - 2013-09-22 14:54 - 00526336 _____ (Microsoft Corporation) C:\Windows\System32\ieui.dll
2013-10-11 03:11 - 2013-09-22 14:54 - 00136704 _____ (Microsoft Corporation) C:\Windows\System32\iesysprep.dll
2013-10-11 03:11 - 2013-09-22 14:54 - 00067072 _____ (Microsoft Corporation) C:\Windows\System32\iesetup.dll
2013-10-11 03:11 - 2013-09-22 14:54 - 00039936 _____ (Microsoft Corporation) C:\Windows\System32\iernonce.dll
2013-10-11 03:11 - 2013-09-20 19:38 - 02706432 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2013-10-11 03:11 - 2013-09-20 19:30 - 02706432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2013-10-11 03:11 - 2013-09-20 18:48 - 00089600 _____ (Microsoft Corporation) C:\Windows\System32\RegisterIEPKEYs.exe
2013-10-11 03:11 - 2013-09-20 18:39 - 00071680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RegisterIEPKEYs.exe
2013-10-11 03:10 - 2013-09-22 15:28 - 01767936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2013-10-11 03:10 - 2013-09-22 15:28 - 01141248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2013-10-11 03:10 - 2013-09-22 15:27 - 14335488 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2013-10-11 03:10 - 2013-09-22 15:27 - 13761024 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2013-10-11 03:10 - 2013-09-22 15:27 - 02876928 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2013-10-11 03:10 - 2013-09-22 15:27 - 00690688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2013-10-11 03:10 - 2013-09-22 15:27 - 00039424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2013-10-11 03:10 - 2013-09-22 14:55 - 02241024 _____ (Microsoft Corporation) C:\Windows\System32\wininet.dll
2013-10-11 03:10 - 2013-09-22 14:55 - 01365504 _____ (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2013-10-11 03:10 - 2013-09-22 14:54 - 19252224 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2013-10-11 03:10 - 2013-09-22 14:54 - 15404544 _____ (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2013-10-11 03:10 - 2013-09-22 14:54 - 03959296 _____ (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2013-10-11 03:10 - 2013-09-22 14:54 - 00855552 _____ (Microsoft Corporation) C:\Windows\System32\jscript.dll
2013-10-11 03:10 - 2013-09-22 14:54 - 00053248 _____ (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2013-10-10 09:12 - 2013-09-13 17:10 - 00497152 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\afd.sys
2013-10-10 09:12 - 2013-09-07 18:30 - 01903552 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\tcpip.sys
2013-10-10 09:12 - 2013-09-07 18:27 - 00327168 _____ (Microsoft Corporation) C:\Windows\System32\mswsock.dll
2013-10-10 09:12 - 2013-09-07 18:03 - 00231424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mswsock.dll
2013-10-10 09:12 - 2013-08-28 18:17 - 05549504 _____ (Microsoft Corporation) C:\Windows\System32\ntoskrnl.exe
2013-10-10 09:12 - 2013-08-28 18:16 - 01732032 _____ (Microsoft Corporation) C:\Windows\System32\ntdll.dll
2013-10-10 09:12 - 2013-08-28 18:16 - 00859648 _____ (Microsoft Corporation) C:\Windows\System32\tdh.dll
2013-10-10 09:12 - 2013-08-28 18:16 - 00243712 _____ (Microsoft Corporation) C:\Windows\System32\wow64.dll
2013-10-10 09:12 - 2013-08-28 18:13 - 00878080 _____ (Microsoft Corporation) C:\Windows\System32\advapi32.dll
2013-10-10 09:12 - 2013-08-28 17:51 - 03969472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe
2013-10-10 09:12 - 2013-08-28 17:51 - 03914176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe
2013-10-10 09:12 - 2013-08-28 17:50 - 01292192 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntdll.dll
2013-10-10 09:12 - 2013-08-28 17:50 - 00619520 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tdh.dll
2013-10-10 09:12 - 2013-08-28 17:50 - 00065024 _____ C:\Users\Ernie\AppData\Roaming\Other.res
2013-10-10 09:12 - 2013-08-28 17:50 - 00005120 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wow32.dll
2013-10-10 09:12 - 2013-08-28 17:48 - 00640512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\advapi32.dll
2013-10-10 09:12 - 2013-08-28 16:49 - 00025600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\setup16.exe
2013-10-10 09:12 - 2013-08-28 16:49 - 00014336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntvdm64.dll
2013-10-10 09:12 - 2013-08-28 16:49 - 00007680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\instnm.exe
2013-10-10 09:12 - 2013-08-28 16:49 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\user.exe
2013-10-10 09:12 - 2013-08-27 17:21 - 03155968 _____ (Microsoft Corporation) C:\Windows\System32\win32k.sys
2013-10-10 09:12 - 2013-08-27 17:12 - 00461312 _____ (Microsoft Corporation) C:\Windows\System32\scavengeui.dll
2013-10-10 09:12 - 2013-08-01 04:09 - 00983488 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\dxgkrnl.sys
2013-10-10 09:12 - 2013-07-20 02:33 - 00124112 _____ (Microsoft Corporation) C:\Windows\System32\PresentationCFFRasterizerNative_v0300.dll
2013-10-10 09:12 - 2013-07-20 02:33 - 00102608 _____ (Microsoft Corporation) C:\Windows\SysWOW64\PresentationCFFRasterizerNative_v0300.dll
2013-10-10 09:12 - 2013-07-12 02:41 - 00185344 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\usbvideo.sys
2013-10-10 09:12 - 2013-07-12 02:41 - 00100864 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\usbcir.sys
2013-10-10 09:12 - 2013-07-04 04:57 - 00259584 _____ (Microsoft Corporation) C:\Windows\System32\WebClnt.dll
2013-10-10 09:12 - 2013-07-04 04:50 - 00633856 _____ (Microsoft Corporation) C:\Windows\System32\comctl32.dll
2013-10-10 09:12 - 2013-07-04 04:50 - 00102400 _____ (Microsoft Corporation) C:\Windows\System32\davclnt.dll
2013-10-10 09:12 - 2013-07-04 03:57 - 00205824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WebClnt.dll
2013-10-10 09:12 - 2013-07-04 03:51 - 00081920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\davclnt.dll
2013-10-10 09:12 - 2013-07-04 03:50 - 00530432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\comctl32.dll
2013-10-10 09:12 - 2013-07-04 02:11 - 00140800 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\mrxdav.sys
2013-10-10 09:12 - 2013-07-02 20:05 - 00076800 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\hidclass.sys
2013-10-10 09:12 - 2013-07-02 20:05 - 00032896 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\hidparse.sys
2013-10-10 09:12 - 2013-06-25 14:55 - 00785624 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\Wdf01000.sys
2013-10-10 09:12 - 2013-06-05 21:50 - 00041472 _____ (Microsoft Corporation) C:\Windows\System32\lpk.dll
2013-10-10 09:12 - 2013-06-05 21:49 - 00100864 _____ (Microsoft Corporation) C:\Windows\System32\fontsub.dll
2013-10-10 09:12 - 2013-06-05 21:49 - 00014336 _____ (Microsoft Corporation) C:\Windows\System32\dciman32.dll
2013-10-10 09:12 - 2013-06-05 21:47 - 00046080 _____ (Adobe Systems) C:\Windows\System32\atmlib.dll
2013-10-10 09:12 - 2013-06-05 20:57 - 00025600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\lpk.dll
2013-10-10 09:12 - 2013-06-05 20:51 - 00070656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\fontsub.dll
2013-10-10 09:12 - 2013-06-05 20:50 - 00010240 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dciman32.dll
2013-10-10 09:12 - 2013-06-05 19:30 - 00368128 _____ (Adobe Systems Incorporated) C:\Windows\System32\atmfd.dll
2013-10-10 09:12 - 2013-06-05 19:01 - 00295424 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\atmfd.dll
2013-10-10 09:12 - 2013-06-05 19:01 - 00034304 _____ (Adobe Systems) C:\Windows\SysWOW64\atmlib.dll
2013-10-01 19:28 - 2013-10-02 03:37 - 00000000 ____D C:\Program Files (x86)\Mozilla Firefox

==================== One Month Modified Files and Folders =======

2013-10-29 14:49 - 2013-10-29 14:49 - 00000000 ____D C:\FRST
2013-10-29 04:49 - 2012-11-02 03:53 - 00000892 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-10-29 04:49 - 2009-07-13 21:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2013-10-29 04:48 - 2009-07-13 20:51 - 00345028 _____ C:\Windows\setupact.log
2013-10-29 04:41 - 2013-10-29 04:41 - 00003416 ____N C:\bootsqm.dat
2013-10-29 04:40 - 2013-10-29 04:40 - 00000000 __SHD C:\found.001
2013-10-29 04:02 - 2010-01-22 18:14 - 01296145 _____ C:\Windows\WindowsUpdate.log
2013-10-29 03:54 - 2009-07-13 21:13 - 00726316 _____ C:\Windows\System32\PerfStringBackup.INI
2013-10-29 03:44 - 2012-11-02 03:53 - 00000896 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-10-29 03:44 - 2012-04-06 10:19 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-10-23 19:23 - 2009-07-13 20:45 - 00009920 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-10-23 19:23 - 2009-07-13 20:45 - 00009920 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-10-18 13:17 - 2012-11-02 03:54 - 00002192 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2013-10-16 03:10 - 2011-06-19 14:30 - 00001945 _____ C:\Windows\epplauncher.mif
2013-10-16 03:09 - 2012-04-26 17:25 - 00000000 ____D C:\Program Files (x86)\Microsoft Security Client
2013-10-16 03:09 - 2011-06-19 14:29 - 00000000 ____D C:\Program Files\Microsoft Security Client
2013-10-11 16:35 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\rescache
2013-10-11 03:32 - 2013-03-13 17:20 - 00000000 ____D C:\Program Files\Microsoft Silverlight
2013-10-11 03:32 - 2013-03-13 17:20 - 00000000 ____D C:\Program Files (x86)\Microsoft Silverlight
2013-10-11 03:32 - 2013-03-02 07:39 - 00000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service
2013-10-11 03:32 - 2009-07-13 20:45 - 00343552 _____ C:\Windows\System32\FNTCACHE.DAT
2013-10-11 03:13 - 2009-11-05 09:58 - 00000000 ____D C:\ProgramData\Microsoft Help
2013-10-11 03:00 - 2013-08-16 06:37 - 00000000 ____D C:\Windows\System32\MRT
2013-10-11 02:58 - 2010-03-03 07:05 - 80541720 _____ (Microsoft Corporation) C:\Windows\System32\MRT.exe
2013-10-08 14:09 - 2012-04-06 10:19 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2013-10-08 14:09 - 2012-04-06 10:19 - 00003768 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater
2013-10-08 14:09 - 2011-06-27 05:38 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2013-10-07 18:33 - 2012-11-02 03:53 - 00003892 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2013-10-07 18:33 - 2012-11-02 03:53 - 00003640 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2013-10-02 03:37 - 2013-10-01 19:28 - 00000000 ____D C:\Program Files (x86)\Mozilla Firefox
2013-10-02 03:37 - 2012-01-26 15:23 - 00000000 ____D C:\Users\Ernie\AppData\Local\Mozilla

ZeroAccess:
C:\$Recycle.Bin\S-1-5-21-1087099076-3404798721-175425014-1001\$5af68adec9531bb30c9a95459e155e50

ZeroAccess:
C:\$Recycle.Bin\S-1-5-18\$5af68adec9531bb30c9a95459e155e50

Some content of TEMP:
====================
C:\Users\Ernie\AppData\Local\Temp\tSerTUl.exe
C:\Users\Ernie\AppData\Local\Temp\tSerTUl0.exe
C:\Users\Katie\AppData\Local\Temp\jre-7u13-windows-i586-iftw.exe
C:\Users\Katie\AppData\Local\Temp\jre-7u21-windows-i586-iftw.exe
C:\Users\Katie\AppData\Local\Temp\jre-7u25-windows-i586-iftw.exe
C:\Users\Katie\AppData\Local\Temp\jre-7u40-windows-i586-iftw.exe
C:\Users\Katie\AppData\Local\Temp\jre-7u7-windows-i586-iftw.exe
C:\Users\Katie\AppData\Local\Temp\jre-7u9-windows-i586-iftw.exe


==================== Known DLLs (Whitelisted) ================


==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points  =========================

7
Restore point made on: 2013-10-06 19:06:15
Restore point made on: 2013-10-11 02:52:48
Restore point made on: 2013-10-15 16:22:43
Restore point made on: 2013-10-16 03:08:50
Restore point made on: 2013-10-19 06:56:00
Restore point made on: 2013-10-22 17:34:30
Restore point made on: 2013-10-25 20:14:10

==================== Memory info ===========================

Percentage of memory in use: 22%
Total physical RAM: 3001.98 MB
Available physical RAM: 2335.16 MB
Total Pagefile: 3000.13 MB
Available Pagefile: 2331.13 MB
Total Virtual: 8192 MB
Available Virtual: 8191.88 MB

==================== Drives ================================

Drive c: (eMachines) (Fixed) (Total:220.78 GB) (Free:163.69 GB) NTFS
Drive e: (PQSERVICE) (Fixed) (Total:12 GB) (Free:1.89 GB) NTFS
Drive f: () (CDROM) (Total:0.69 GB) (Free:0.66 GB) UDF
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
Drive y: (SYSTEM RESERVED) (Fixed) (Total:0.1 GB) (Free:0.06 GB) NTFS ==>[System with boot components (obtained from reading drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 233 GB) (Disk ID: 9A618DB5)
Partition 1: (Not Active) - (Size=12 GB) - (Type=27)
Partition 2: (Active) - (Size=102 MB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=221 GB) - (Type=07 NTFS)


LastRegBack: 2013-10-23 20:03

==================== End Of Log ============================



#6 gringo_pr

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Posted 29 October 2013 - 05:18 PM



Hello Berries



Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flash drive as fixlist.txt

 
HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox]  ATTENTION! ====> ZeroAccess?
HKU\Ernie\...\Winlogon: [Shell] explorer.exe,C:\Users\Ernie\AppData\Roaming\Other.res [65024 2013-08-28] () <==== ATTENTION
S1 cpcxqhit; \??\C:\Windows\system32\drivers\cpcxqhit.sys [x]
S1 dfrrdcun; \??\C:\Windows\system32\drivers\dfrrdcun.sys [x]
S1 dszxsivh; \??\C:\Windows\system32\drivers\dszxsivh.sys [x]
S1 hlpzghls; \??\C:\Windows\system32\drivers\hlpzghls.sys [x]
S1 jifzapbv; \??\C:\Windows\system32\drivers\jifzapbv.sys [x]
C:\$Recycle.Bin\S-1-5-21-1087099076-3404798721-175425014-1001\$5af68adec9531bb30c9a95459e155e50
C:\$Recycle.Bin\S-1-5-18\$5af68adec9531bb30c9a95459e155e50
C:\Users\Ernie\AppData\Local\Temp\tSerTUl.exe
C:\Users\Ernie\AppData\Local\Temp\tSerTUl0.exe
C:\Users\Katie\AppData\Local\Temp\jre-7u13-windows-i586-iftw.exe
C:\Users\Katie\AppData\Local\Temp\jre-7u21-windows-i586-iftw.exe
C:\Users\Katie\AppData\Local\Temp\jre-7u25-windows-i586-iftw.exe
C:\Users\Katie\AppData\Local\Temp\jre-7u40-windows-i586-iftw.exe
C:\Users\Katie\AppData\Local\Temp\jre-7u7-windows-i586-iftw.exe
C:\Users\Katie\AppData\Local\Temp\jre-7u9-windows-i586-iftw.exe
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.

Run FRST again like we did before but this time press the Fix button just once and wait.
The tool will make a log on the flash drive (Fixlog.txt) please post it to your reply.

Also boot the computer into normal mode and let me know how things are looking.

Gringo
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#7 Berries

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Posted 30 October 2013 - 06:57 AM

Hello Gringo!  I did what you recommended above, and am able to get to Windows mode and bring up the home page, however the process was painfully slow.  Here is the fixlog.txt that you requested.

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 30-10-2013
Ran by SYSTEM at 2013-10-30 06:49:54 Run:1
Running from G:\
Boot Mode: Recovery
==============================================

Content of fixlist:
*****************
HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox]
ATTENTION! ====> ZeroAccess?
HKU\Ernie\...\Winlogon: [Shell] explorer.exe,C:\Users\Ernie\AppData\Roaming\Other.res [65024 2013-08-28] () <==== ATTENTION
S1 cpcxqhit; \??\C:\Windows\system32\drivers\cpcxqhit.sys [x]
S1 dfrrdcun; \??\C:\Windows\system32\drivers\dfrrdcun.sys [x]
S1 dszxsivh; \??\C:\Windows\system32\drivers\dszxsivh.sys [x]
S1 hlpzghls; \??\C:\Windows\system32\drivers\hlpzghls.sys [x]
S1 jifzapbv; \??\C:\Windows\system32\drivers\jifzapbv.sys
[x]
C:\$Recycle.Bin\S-1-5-21-1087099076-3404798721-175425014-1001\$5af68adec9531bb30c9a95459e155e50
C:\$Recycle.Bin\S-1-5-18\$5af68adec9531bb30c9a95459e155e50
C:\Users\Ernie\AppData\Local\Temp\tSerTUl.exe
C:\Users\Ernie\AppData\Local\Temp\tSerTUl0.exe
C:\Users\Katie\AppData\Local\Temp\jre-7u13-windows-i586-iftw.exe
C:\Users\Katie\AppData\Local\Temp\jre-7u21-windows-i586-iftw.exe
C:\Users\Katie\AppData\Local\Temp\jre-7u25-windows-i586-iftw.exe
C:\Users\Katie\AppData\Local\Temp\jre-7u40-windows-i586-iftw.exe
C:\Users\Katie\AppData\Local\Temp\jre-7u7-windows-i586-iftw.exe
C:\Users\Katie\AppData\Local\Temp\jre-7u9-windows-i586-iftw.exe

*****************

HKLM\Software\Classes\CLSID\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InprocServer32\\Default => Value was restored successfully.
HKU\Ernie\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell => Value deleted successfully.
cpcxqhit => Service deleted successfully.
dfrrdcun => Service deleted successfully.
dszxsivh => Service deleted successfully.
hlpzghls => Service deleted successfully.
jifzapbv => Service deleted successfully.
C:\$Recycle.Bin\S-1-5-21-1087099076-3404798721-175425014-1001\$5af68adec9531bb30c9a95459e155e50 => Moved successfully.
C:\$Recycle.Bin\S-1-5-18\$5af68adec9531bb30c9a95459e155e50 => Moved successfully.
C:\Users\Ernie\AppData\Local\Temp\tSerTUl.exe => Moved successfully.
C:\Users\Ernie\AppData\Local\Temp\tSerTUl0.exe => Moved successfully.
C:\Users\Katie\AppData\Local\Temp\jre-7u13-windows-i586-iftw.exe => Moved successfully.
C:\Users\Katie\AppData\Local\Temp\jre-7u21-windows-i586-iftw.exe => Moved successfully.
C:\Users\Katie\AppData\Local\Temp\jre-7u25-windows-i586-iftw.exe => Moved successfully.
C:\Users\Katie\AppData\Local\Temp\jre-7u40-windows-i586-iftw.exe => Moved successfully.
C:\Users\Katie\AppData\Local\Temp\jre-7u7-windows-i586-iftw.exe => Moved successfully.
C:\Users\Katie\AppData\Local\Temp\jre-7u9-windows-i586-iftw.exe => Moved successfully.

==== End of Fixlog ====



#8 gringo_pr

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Posted 30 October 2013 - 08:27 PM



Hello Berries

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
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#9 Berries

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Posted 31 October 2013 - 07:06 AM

Good morning Gringo!  Here are the latest logs.

 

 

# AdwCleaner v3.010 - Report created 31/10/2013 at 06:42:57
# Updated 20/10/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Ernie - ERNIE-PC
# Running from : C:\Users\Ernie\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\Users\Ernie\AppData\LocalLow\AVG Security Toolbar
Folder Deleted : C:\Users\Katie\AppData\LocalLow\AVG Security Toolbar
Folder Deleted : C:\Users\Ernie\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
Folder Deleted : C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
File Deleted : C:\Users\Ernie\AppData\Roaming\Mozilla\Firefox\Profiles\zrt4y2c5.default\invalidprefs.js

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16720


-\\ Mozilla Firefox v24.0 (en-US)

[ File : C:\Users\Ernie\AppData\Roaming\Mozilla\Firefox\Profiles\zrt4y2c5.default\prefs.js ]


[ File : C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\nqocar2x.default\prefs.js ]


-\\ Google Chrome v30.0.1599.101

[ File : C:\Users\Ernie\AppData\Local\Google\Chrome\User Data\Default\preferences ]


[ File : C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [1940 octets] - [31/10/2013 06:41:52]
AdwCleaner[S0].txt - [1887 octets] - [31/10/2013 06:42:57]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1947 octets] ##########
 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.7 (10.15.2013:3)
OS: Windows 7 Home Premium x64
Ran by Ernie on Thu 10/31/2013 at  6:53:54.65
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{E5ECFABE-1995-497F-8580-23356BDE87B5}



~~~ Files



~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Ernie\appdata\local\{2BF98881-752B-4BC3-933E-0A3976683AA3}
Successfully deleted: [Empty Folder] C:\Users\Ernie\appdata\local\{2E74E76A-24B4-4C3D-B392-92913871E920}
Successfully deleted: [Empty Folder] C:\Users\Ernie\appdata\local\{575D6D54-F2A0-43F8-B1F4-66AE08A707B5}
Successfully deleted: [Empty Folder] C:\Users\Ernie\appdata\local\{5A2B301E-E80F-459B-8F23-4BA218833AC6}
Successfully deleted: [Empty Folder] C:\Users\Ernie\appdata\local\{76E6FE51-6E2D-4808-8D3A-0A3F8F14285C}
Successfully deleted: [Empty Folder] C:\Users\Ernie\appdata\local\{79151886-A1E6-40DD-AAA8-81FC1E32ADB5}
Successfully deleted: [Empty Folder] C:\Users\Ernie\appdata\local\{93346507-C84C-4371-B52E-9482FC221FD2}
Successfully deleted: [Empty Folder] C:\Users\Ernie\appdata\local\{9C37250E-5CC3-42AF-95D3-87C265981BA6}
Successfully deleted: [Empty Folder] C:\Users\Ernie\appdata\local\{E9E549D2-E935-4FC3-8590-6A19F5DF56CD}
Successfully deleted: [Empty Folder] C:\Users\Ernie\appdata\local\{F49E4842-8C3F-4540-AC88-5391EB0D2B39}
Successfully deleted: [Empty Folder] C:\Users\Ernie\appdata\local\{FE1A26A2-226B-4FED-89E5-ADB6FC354A9F}



~~~ FireFox

Emptied folder: C:\Users\Ernie\AppData\Roaming\mozilla\firefox\profiles\zrt4y2c5.default\minidumps [20 files]



~~~ Chrome

Successfully deleted: [Folder] C:\Users\Ernie\appdata\local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 10/31/2013 at  7:01:18.44
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#10 gringo_pr

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Posted 31 October 2013 - 08:20 PM


Hello Berries

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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#11 Berries

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Posted 01 November 2013 - 08:20 AM

Hi Gringo!  The computer seems to be running much better today.  Here is the log you requested!

 

ComboFix 13-11-01.01 - Ernie 11/01/2013   8:04.1.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3002.1884 [GMT -5:00]
Running from: c:\users\Ernie\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Ernie\AppData\Roaming\Other.res
.
.
(((((((((((((((((((((((((   Files Created from 2013-10-01 to 2013-11-01  )))))))))))))))))))))))))))))))
.
.
2013-11-01 13:11 . 2013-11-01 13:11    --------    d-----w-    c:\users\Katie\AppData\Local\temp
2013-11-01 13:11 . 2013-11-01 13:11    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-10-31 11:55 . 2013-10-14 07:12    10280728    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{38260CC0-CD9D-40AE-8A0C-5133B1CB6405}\mpengine.dll
2013-10-31 11:53 . 2013-10-31 11:53    --------    d-----w-    c:\windows\ERUNT
2013-10-31 11:41 . 2013-10-31 11:43    --------    d-----w-    C:\AdwCleaner
2013-10-29 22:49 . 2013-10-29 22:49    --------    d-----w-    C:\FRST
2013-10-29 12:40 . 2013-10-29 12:40    --------    d-----w-    C:\found.001
2013-10-26 04:38 . 2013-10-14 07:12    10280728    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-10-18 13:03 . 2013-10-18 13:03    965000    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{E78A1CD5-96DB-4074-9AAE-F0E516EAAF72}\gapaengine.dll
2013-10-10 17:12 . 2013-07-04 12:50    633856    ----a-w-    c:\windows\system32\comctl32.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-11 10:58 . 2010-03-03 15:05    80541720    ----a-w-    c:\windows\system32\MRT.exe
2013-10-08 22:09 . 2012-04-06 18:19    692616    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-10-08 22:09 . 2011-06-27 13:38    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-06 03:03 . 2011-08-11 15:47    965008    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2013-08-29 01:48 . 2013-10-10 17:12    44032    ----a-w-    c:\windows\apppatch\acwow64.dll
2013-08-05 02:25 . 2013-09-13 02:14    155584    ----a-w-    c:\windows\system32\drivers\ataport.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"LManager"="c:\program files (x86)\Launch Manager\LManager.exe" [2009-08-18 1157128]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 Updater Service;Updater Service;c:\program files\eMachines\eMachines Updater\UpdaterService.exe;c:\program files\eMachines\eMachines Updater\UpdaterService.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S2 ePowerSvc;Acer ePower Service;c:\program files\eMachines\eMachines Power Management\ePowerSvc.exe;c:\program files\eMachines\eMachines Power Management\ePowerSvc.exe [x]
S2 Greg_Service;GRegService;c:\program files (x86)\eMachines\Registration\GregHSRW.exe;c:\program files (x86)\eMachines\Registration\GregHSRW.exe [x]
S2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-18 21:13    1185744    ----a-w-    c:\program files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-11-01 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-06 22:09]
.
2013-11-01 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-02 11:53]
.
2013-11-01 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-02 11:53]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-10-13 186904]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-07-28 7982112]
"Acer ePower Management"="c:\program files\eMachines\eMachines Power Management\ePowerTray.exe" [2009-09-30 823840]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-02 159232]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-02 380928]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-02 358912]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-08-12 1356240]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.cnn.com/
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Ernie\AppData\Roaming\Mozilla\Firefox\Profiles\zrt4y2c5.default\
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1087099076-3404798721-175425014-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-1087099076-3404798721-175425014-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-11-01  08:16:07
ComboFix-quarantined-files.txt  2013-11-01 13:16
.
Pre-Run: 179,106,148,352 bytes free
Post-Run: 179,840,552,960 bytes free
.
- - End Of File - - B9807ADE183F2EA94F82DAA73B47D51B
A36C5E4F47E84449FF07ED3517B43A31
 



#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:40 AM

Posted 01 November 2013 - 09:59 PM


Hello Berries

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 Berries

Berries
  • Topic Starter

  • Members
  • 51 posts
  • OFFLINE
  •  
  • Local time:02:40 AM

Posted 02 November 2013 - 08:53 AM

Hi Gringo!  The computer is running a lot better.  No issues that I can tell.  Here is the ComboFix log.

 

ComboFix 13-11-01.01 - Ernie 11/02/2013   8:18.2.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3002.1722 [GMT -5:00]
Running from: c:\users\Ernie\Desktop\ComboFix.exe
Command switches used :: c:\users\Ernie\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((   Files Created from 2013-10-02 to 2013-11-02  )))))))))))))))))))))))))))))))
.
.
2013-11-02 13:47 . 2013-11-02 13:47    --------    d-----w-    c:\users\Katie\AppData\Local\temp
2013-11-02 13:47 . 2013-11-02 13:47    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-11-01 13:20 . 2013-10-14 07:12    10280728    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{436FC9CB-8036-4949-B9E8-88034BAA57F3}\mpengine.dll
2013-10-31 11:55 . 2013-10-14 07:12    10280728    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-10-31 11:53 . 2013-10-31 11:53    --------    d-----w-    c:\windows\ERUNT
2013-10-31 11:41 . 2013-10-31 11:43    --------    d-----w-    C:\AdwCleaner
2013-10-29 22:49 . 2013-10-29 22:49    --------    d-----w-    C:\FRST
2013-10-29 12:40 . 2013-10-29 12:40    --------    d-----w-    C:\found.001
2013-10-18 13:03 . 2013-10-18 13:03    965000    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{E78A1CD5-96DB-4074-9AAE-F0E516EAAF72}\gapaengine.dll
2013-10-10 17:12 . 2013-07-04 12:50    633856    ----a-w-    c:\windows\system32\comctl32.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-11 10:58 . 2010-03-03 15:05    80541720    ----a-w-    c:\windows\system32\MRT.exe
2013-10-08 22:09 . 2012-04-06 18:19    692616    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-10-08 22:09 . 2011-06-27 13:38    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-06 03:03 . 2011-08-11 15:47    965008    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2013-08-29 01:48 . 2013-10-10 17:12    44032    ----a-w-    c:\windows\apppatch\acwow64.dll
2013-08-05 02:25 . 2013-09-13 02:14    155584    ----a-w-    c:\windows\system32\drivers\ataport.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"LManager"="c:\program files (x86)\Launch Manager\LManager.exe" [2009-08-18 1157128]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 Updater Service;Updater Service;c:\program files\eMachines\eMachines Updater\UpdaterService.exe;c:\program files\eMachines\eMachines Updater\UpdaterService.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S2 ePowerSvc;Acer ePower Service;c:\program files\eMachines\eMachines Power Management\ePowerSvc.exe;c:\program files\eMachines\eMachines Power Management\ePowerSvc.exe [x]
S2 Greg_Service;GRegService;c:\program files (x86)\eMachines\Registration\GregHSRW.exe;c:\program files (x86)\eMachines\Registration\GregHSRW.exe [x]
S2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe;c:\program files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-18 21:13    1185744    ----a-w-    c:\program files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-11-02 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-06 22:09]
.
2013-11-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-02 11:53]
.
2013-11-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-02 11:53]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-10-13 186904]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-07-28 7982112]
"Acer ePower Management"="c:\program files\eMachines\eMachines Power Management\ePowerTray.exe" [2009-09-30 823840]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-02 159232]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-02 380928]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-02 358912]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-08-12 1356240]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.cnn.com/
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Ernie\AppData\Roaming\Mozilla\Firefox\Profiles\zrt4y2c5.default\
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1087099076-3404798721-175425014-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-1087099076-3404798721-175425014-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-11-02  08:49:45
ComboFix-quarantined-files.txt  2013-11-02 13:49
ComboFix2.txt  2013-11-01 13:16
.
Pre-Run: 179,700,142,080 bytes free
Post-Run: 179,504,447,488 bytes free
.
- - End Of File - - 625E67CA7A25B7B9499693C00E9E3A5B
A36C5E4F47E84449FF07ED3517B43A31
 



#14 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 02 November 2013 - 12:37 PM


Hello Berries

I would like to see a report that combofix makes.

extra combofix report
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok
copy and paste the report into this topic for me to review

Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#15 Berries

Berries
  • Topic Starter

  • Members
  • 51 posts
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  •  
  • Local time:02:40 AM

Posted 03 November 2013 - 08:07 AM

Hi Gringo!  Here's the report.

  Update for Microsoft Office 2007 (KB2508958)
6500_E709_BasicWeb
6500_E709_Help_BasicWeb
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.8)
Adobe Shockwave Player 11.6
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver
bpd_scan
BPDSoftware_Ini
BufferChm
Compatibility Pack for the 2007 Office system
D3DX10
DocProc
Dora Lost City
eMachines Games
eMachines Power Management
eMachines Recovery Management
eMachines Registration
eMachines ScreenSaver
eMachines Updater
ESET Online Scanner v3
Google Chrome
Google Update Helper
Identity Card
Java 7 Update 9
Java Auto Updater
JavaFX 2.1.1
Junk Mail filter update
Launch Manager
Malwarebytes Anti-Malware version 1.70.0.1100
Mesh Runtime
Messenger Companion
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Mozilla Firefox 24.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NTI Backup Now 5
NTI Backup Now Standard
NTI Media Maker 8
Octoshape add-in for Adobe Flash Player
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Revo Uninstaller 1.85
Scan
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827329) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2827330) 32-Bit Edition
swMSM
Toolbox
Unity Web Player
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Visual C++ 8.0 Runtime Setup Package (x64)
Visual Studio 2008 x64 Redistributables
WebReg
Welcome Center
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WOT for Internet Explorer
 






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