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unable to access google and related sites as well as FB. Cant use Google search


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18 replies to this topic

#1 alexashley

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Posted 27 October 2013 - 08:14 AM

Good day guys, 

   

   since yesterday afternoon, i have been unable to access Google.Com GMail or any related Google site. When i try to use Google search in IE, it takes me to a page with google.com as the URL but its actually asking me to download IE7. If i search for Google.com in Chrome, it too takes me to a strange yet some what ligit download page for Google chrome. Both programs were updated a few weeks before and so i know they are not out dated.

    Microsoft Security Essentials had found a Win32/Sality.Gen!Q, yet AVG and malwearbytes did not find it. I am only able to use BING and AOL search and youtube is also limited. 

 

any assistance would be appreciated

 

A. 

 

    



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#2 cryptodan

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Posted 27 October 2013 - 08:46 AM

ADW Cleaner


Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • You will be prompted to restart your computer. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


#3 alexashley

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Posted 27 October 2013 - 09:03 AM

Hey Bleeping Mandman,  

:the Logfile 

 

# AdwCleaner v3.010 - Report created 27/10/2013 at 08:56:22
# Updated 20/10/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : redthread - USER
# Running from : C:\Documents and Settings\redthread\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Documents and Settings\All Users\Application Data\apn
Folder Deleted : C:\DOCUME~1\REDTHR~1\LOCALS~1\Temp\apn
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v8.0.6001.18702
 
 
-\\ Google Chrome v30.0.1599.101
 
[ File : C:\Documents and Settings\redthread\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]
 
Deleted : icon_url
Deleted : search_url
Deleted : suggest_url
 
*************************
 
AdwCleaner[R0].txt - [1108 octets] - [27/10/2013 08:54:37]
AdwCleaner[S0].txt - [938 octets] - [27/10/2013 08:56:22]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [997 octets] ##########


#4 cryptodan

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Posted 27 October 2013 - 09:04 AM

Can you access google and other google related site?

#5 alexashley

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Posted 27 October 2013 - 09:06 AM

No Sir. Still unable to do so.

 

Also tried another computer on the same network and its the same problem, yet my Blackberry is on the network and it is able to access the sites.


Edited by alexashley, 27 October 2013 - 09:13 AM.


#6 cryptodan

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Posted 27 October 2013 - 09:12 AM

Please download MiniToolBox, and save it to your desktop and run it, and checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

#7 alexashley

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Posted 27 October 2013 - 09:20 AM

MiniToolBox by Farbar  Version: 13-07-2013
Ran by redthread (administrator) on 27-10-2013 at 09:13:30
Running from "C:\Documents and Settings\redthread\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
 
Windows IP Configuration
 
 
 
Successfully flushed the DNS Resolver Cache.
 
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Intel® PRO/Wireless 3945ABG Network Connection = Wireless Network Connection (Connected)
1394 Net Adapter = 1394 Connection 3 (Connected)
Intel® 82566MM Gigabit Network Connection = Local Area Connection (Media disconnected)
 
 
# ---------------------------------- 
# Interface IP Configuration         
# ---------------------------------- 
pushd interface ip
 
 
 
 
 
S


#8 cryptodan

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Posted 27 October 2013 - 09:30 AM

where is the rest of the log?

#9 alexashley

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Posted 27 October 2013 - 09:38 AM

Thats It. The "S' was me typing that it i was still unable to access the sites. 



#10 cryptodan

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Posted 27 October 2013 - 09:42 AM

I would still like the full log there should be way more information then what was posted.

#11 alexashley

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Posted 27 October 2013 - 09:46 AM

MiniToolBox by Farbar  Version: 13-07-2013
Ran by redthread (administrator) on 27-10-2013 at 09:13:30
Running from "C:\Documents and Settings\redthread\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
 
Windows IP Configuration
 
 
 
Successfully flushed the DNS Resolver Cache.
 
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Intel® PRO/Wireless 3945ABG Network Connection = Wireless Network Connection (Connected)
1394 Net Adapter = 1394 Connection 3 (Connected)
Intel® 82566MM Gigabit Network Connection = Local Area Connection (Media disconnected)
 
 
# ---------------------------------- 
# Interface IP Configuration         
# ---------------------------------- 
pushd interface ip
 
 
# Interface IP Configuration for "Wireless Network Connection"
 
set address name="Wireless Network Connection" source=dhcp 
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp
 
# Interface IP Configuration for "Local Area Connection"
 
set address name="Local Area Connection" source=dhcp 
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp
 
 
popd
# End of interface IP configuration
 
 
 
 
Windows IP Configuration
 
 
 
        Host Name . . . . . . . . . . . . : user
 
        Primary Dns Suffix  . . . . . . . : 
 
        Node Type . . . . . . . . . . . . : Hybrid
 
        IP Routing Enabled. . . . . . . . : No
 
        WINS Proxy Enabled. . . . . . . . : No
 
 
 
Ethernet adapter Wireless Network Connection:
 
 
 
        Connection-specific DNS Suffix  . : 
 
        Description . . . . . . . . . . . : Intel® PRO/Wireless 3945ABG Network Connection
 
        Physical Address. . . . . . . . . : 00-1F-3C-53-C6-61
 
        Dhcp Enabled. . . . . . . . . . . : Yes
 
        Autoconfiguration Enabled . . . . : Yes
 
        IP Address. . . . . . . . . . . . : 192.168.1.5
 
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
 
        Default Gateway . . . . . . . . . : 192.168.1.1
 
        DHCP Server . . . . . . . . . . . : 192.168.1.1
 
        DNS Servers . . . . . . . . . . . : 192.168.1.1
 
        Lease Obtained. . . . . . . . . . : Sunday, October 27, 2013 8:58:58 AM
 
        Lease Expires . . . . . . . . . . : Monday, October 28, 2013 8:58:58 AM
 
 
 
Ethernet adapter Local Area Connection:
 
 
 
        Media State . . . . . . . . . . . : Media disconnected
 
        Description . . . . . . . . . . . : Intel® 82566MM Gigabit Network Connection
 
        Physical Address. . . . . . . . . : 00-1E-37-D2-96-34
 
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Address:  109.104.179.96
 
 
 
Pinging google.com [109.104.179.96] with 32 bytes of data:
 
 
 
Reply from 109.104.179.96: bytes=32 time=301ms TTL=108
 
Reply from 109.104.179.96: bytes=32 time=222ms TTL=108
 
 
 
Ping statistics for 109.104.179.96:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 222ms, Maximum = 301ms, Average = 261ms
 
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  98.139.183.24, 98.138.253.109, 206.190.36.45
 
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
 
 
 
Reply from 98.139.183.24: bytes=32 time=198ms TTL=51
 
Reply from 98.139.183.24: bytes=32 time=121ms TTL=51
 
 
 
Ping statistics for 98.139.183.24:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 121ms, Maximum = 198ms, Average = 159ms
 
 
 
Pinging 127.0.0.1 with 32 bytes of data:
 
 
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
 
 
Ping statistics for 127.0.0.1:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
 
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 1f 3c 53 c6 61 ...... Intel® PRO/Wireless 3945ABG Network Connection - Packet Scheduler Miniport
0x3 ...00 1e 37 d2 96 34 ...... Intel® 82566MM Gigabit Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.5  25
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1  1
      192.168.1.0    255.255.255.0      192.168.1.5     192.168.1.5  25
      192.168.1.5  255.255.255.255        127.0.0.1       127.0.0.1  25
    192.168.1.255  255.255.255.255      192.168.1.5     192.168.1.5  25
        224.0.0.0        240.0.0.0      192.168.1.5     192.168.1.5  25
  255.255.255.255  255.255.255.255      192.168.1.5               3  1
  255.255.255.255  255.255.255.255      192.168.1.5     192.168.1.5  1
Default Gateway:       192.168.1.1
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/27/2013 07:23:31 AM) (Source: Google Update) (User: USER)
Description: Network Request Error.
Error: 0x80040880. Http status code: 200.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040880. Http status code 200.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040880. Http status code 200.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040880. Http status code 200.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x
 
Error: (10/27/2013 07:12:51 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 0x80070005, P2 moac, P3 cachereset, P4 4.3.219.0, P5 unspecified, P6 unspecified, P7 unspecified, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.
 
Error: (10/27/2013 07:10:43 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 0x80070005, P2 moac, P3 cachereset, P4 4.3.219.0, P5 unspecified, P6 unspecified, P7 unspecified, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.
 
Error: (10/27/2013 07:06:47 AM) (Source: Google Update) (User: USER)
Description: Network Request Error.
Error: 0x80072efd. Http status code: 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040880
 
Error: (10/27/2013 01:23:34 AM) (Source: Google Update) (User: USER)
Description: Network Request Error.
Error: 0x80040880. Http status code: 200.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040880. Http status code 200.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040880. Http status code 200.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040880. Http status code 200.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x
 
Error: (10/26/2013 10:23:07 PM) (Source: Google Update) (User: USER)
Description: Network Request Error.
Error: 0x80040801. Http status code: 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040801
 
Error: (10/26/2013 07:26:17 PM) (Source: Google Update) (User: USER)
Description: Network Request Error.
Error: 0x80040880. Http status code: 200.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040880. Http status code 200.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040880. Http status code 200.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040880. Http status code 200.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x
 
Error: (10/26/2013 07:13:22 PM) (Source: MPSampleSubmission) (User: )
Description: EventType avsubmit, P1 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P2 1.1.10003.0, P3 1.161.811.0, P4 1.161.811.0, P5 virus_win32_sality.gen!q, P6 NIL, P7 NIL, P8 NIL, P9 avsubmit0, P10 avsubmit1.
 
Error: (10/26/2013 07:13:04 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 80070490, P2 remediation, P3 remediationfailuretelemetry, P4 1.1.10003.0, P5 mpengine, P6 0, P7 unspecified, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.
 
Error: (10/26/2013 07:10:39 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 80070490, P2 remediation, P3 remediationfailuretelemetry, P4 1.1.10003.0, P5 mpengine, P6 0, P7 unspecified, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.
 
 
System errors:
=============
Error: (10/26/2013 10:14:11 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}
 
Error: (10/26/2013 10:01:51 PM) (Source: DCOM) (User: USER)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}
 
Error: (10/26/2013 10:01:00 PM) (Source: DCOM) (User: USER)
Description: DCOM got error "%%1084" attempting to start the service MSIServer with arguments ""
in order to run the server:
{000C101C-0000-0000-C000-000000000046}
 
Error: (10/26/2013 10:00:01 PM) (Source: DCOM) (User: USER)
Description: DCOM got error "%%1084" attempting to start the service MSIServer with arguments ""
in order to run the server:
{000C101C-0000-0000-C000-000000000046}
 
Error: (10/26/2013 09:52:39 PM) (Source: DCOM) (User: USER)
Description: DCOM got error "%%1084" attempting to start the service wuauserv with arguments ""
in order to run the server:
{E60687F7-01A1-40AA-86AC-DB1CBF673334}
 
Error: (10/26/2013 09:21:21 PM) (Source: DCOM) (User: USER)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}
 
Error: (10/26/2013 08:45:44 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
Avgdiskx
AVGIDSDriver
AVGIDSShim
Avgldx86
Fips
intelppm
MpFilter
 
Error: (10/26/2013 08:45:44 PM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error: 
%%31
 
Error: (10/26/2013 08:44:53 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}
 
Error: (10/15/2013 06:10:18 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.8 for the Network Card with network address 001F3C53C661 has been
denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
 
 
Microsoft Office Sessions:
=========================
Error: (10/27/2013 07:23:31 AM) (Source: Google Update)(User: USER)
Description: Network Request Error.
Error: 0x80040880. Http status code: 200.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040880. Http status code 200.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040880. Http status code 200.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040880. Http status code 200.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x
 
Error: (10/27/2013 07:12:51 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry0x80070005moaccachereset4.3.219.0unspecifiedunspecifiedunspecifiedNILNILNIL
 
Error: (10/27/2013 07:10:43 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry0x80070005moaccachereset4.3.219.0unspecifiedunspecifiedunspecifiedNILNILNIL
 
Error: (10/27/2013 07:06:47 AM) (Source: Google Update)(User: USER)
Description: Network Request Error.
Error: 0x80072efd. Http status code: 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040880
 
Error: (10/27/2013 01:23:34 AM) (Source: Google Update)(User: USER)
Description: Network Request Error.
Error: 0x80040880. Http status code: 200.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040880. Http status code 200.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040880. Http status code 200.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040880. Http status code 200.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x
 
Error: (10/26/2013 10:23:07 PM) (Source: Google Update)(User: USER)
Description: Network Request Error.
Error: 0x80040801. Http status code: 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040801
 
Error: (10/26/2013 07:26:17 PM) (Source: Google Update)(User: USER)
Description: Network Request Error.
Error: 0x80040880. Http status code: 200.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040880. Http status code 200.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040880. Http status code 200.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040880. Http status code 200.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x
 
Error: (10/26/2013 07:13:22 PM) (Source: MPSampleSubmission)(User: )
Description: avsubmitmicrosoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)1.1.10003.01.161.811.01.161.811.0virus_win32_sality.gen!qNILNILNILNILNIL
 
Error: (10/26/2013 07:13:04 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry80070490remediationremediationfailuretelemetry1.1.10003.0mpengine0unspecifiedNILNILNIL
 
Error: (10/26/2013 07:10:39 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry80070490remediationremediationfailuretelemetry1.1.10003.0mpengine0unspecifiedNILNILNIL
 
 
=========================== Installed Programs ============================
 
Aces High (remove only) (Version: Version 2.31 Patch 3)
Adobe AIR (Version: 3.8.0.1430)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
AVG 2014 (Version: 14.0.3615)
AVG 2014 (Version: 14.0.4158)
AVG 2014 (Version: 2014.0.4158)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
FlightGear v2.12.0
GIMP 2.8.6 (Version: 2.8.6)
Google Chrome (Version: 30.0.1599.101)
Google Earth (Version: 7.1.1.1888)
Google Update Helper (Version: 1.3.21.165)
IBM ThinkPad UltraNav Driver
Intel® Graphics Media Accelerator Driver
Intel® Network Connections Drivers (Version: 14.5)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Security Client (Version: 4.3.0219.0)
Microsoft Security Essentials (Version: 4.3.219.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MSN
OpenAL
OpenOffice 4.0.0 (Version: 4.00.9702)
SketchUp 2013 (Version: 13.0.4812)
Skype™ 6.9 (Version: 6.9.106)
SoundMAX (Version: 5.10.01.5710)
SUPERAntiSpyware (Version: 5.6.1040)
ThinkPad 11a/b/g/n Wireless LAN Mini-PCI Express Adapter (Version: 7.6.1.260b)
ThinkPad Modem (Version: 7.62.00)
ThinkPad Power Management Driver (Version: 1.43)
ThinkVantage Fingerprint Software (Version: 5.8.9.7266)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB2863058) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
VLC media player 2.0.8 (Version: 2.0.8)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows XP Service Pack 3 (Version: 20080414.031525)
YTD Video Downloader 4.5 (Version: 4.5)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 38%
Total physical RAM: 2006.22 MB
Available physical RAM: 1224.36 MB
Total Pagefile: 3898.84 MB
Available Pagefile: 2998.8 MB
Total Virtual: 2047.88 MB
Available Virtual: 1970.89 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:74.53 GB) (Free:50.35 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\USER
 
Administrator            ASPNET                   Guest                    
HelpAssistant            redthread                SUPPORT_388945a0         
 
 
**** End of log ****
 
 
There we go. Apologies 


#12 cryptodan

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Posted 27 October 2013 - 09:53 AM

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not an option, Skip instead, do not choose Delete unless instructed.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


#13 alexashley

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Posted 27 October 2013 - 09:59 AM

Hey, im unable t access the page (Says webpage unavailable- Just like when u search for the websites of interest)



#14 cryptodan

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Posted 27 October 2013 - 10:06 AM

Can you boot up in Safe Mode with Networking and try it, to do this you hit F8 after the BIOS and you will be presented with boot options.

#15 alexashley

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Posted 27 October 2013 - 10:11 AM

Im in safe mode. Tried but still not allowing me to access the link






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