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Internt super slow, Speedtest and 2 other computers working alright


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#1 cosm

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Posted 27 October 2013 - 04:58 AM

Hi,

 

I think I have a strange sort of virus on my computer. Here is the list:

 

1)My computer takes several minutes to respond to any clicks when I am on the internet.  But all other applications are working ok.

 

2) When I am visiting a website for the very first time it works reasonably ok.  But a 2nd visit on the same website slows it down.

 

3) The first time i ran a speed test, it showed 10mbps but my flatmate's showed 20.  After following a post in bleepingcomputer and adjusting dns servers, removing trojans using adaware, mbs, roguekiller, tdsskiller, the ping test showed 16mbps but the net speed is still slow. (These worked only in safe mode).  Although better than what it eventually was, internet is slow for me!  Other computers work fine!

 

4) Unfortunately, i also did a combofix, i can look for the result and post it here if you like.

 

Please help!  I got loads of assingment to complete!



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#2 cosm

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Posted 27 October 2013 - 05:07 AM

Oh forgot to mention.. the worst affected programme is skyp!  If i turn the video, the images are heavily pixelated, voice breaks and finally after 2 minutes disconnects.



#3 nasdaq

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Posted 29 October 2013 - 10:13 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

Download DDS by sUBs from one of the following links, if you no longer have it available. Save it to your desktop.

1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
2: DDS.pif
3: DDS.COM

Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

dds_scr.gif

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.
===

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#4 cosm

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Posted 29 October 2013 - 04:54 PM

Thank you Nasdaq.

Here's the Nasdaq result first:

 

# AdwCleaner v3.010 - Report created 29/10/2013 at 21:44:15
# Updated 20/10/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : cosm - cosm-PC
# Running from : C:\Users\cosm\Downloads\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16720
 
 
-\\ Mozilla Firefox v24.0 (en-US)
 
[ File : C:\Users\cosm\AppData\Roaming\Mozilla\Firefox\Profiles\7wds1uyy.default\prefs.js ]
 
 
-\\ Google Chrome v
 
[ File : C:\Users\
\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [12616 octets] - [20/10/2013 12:10:29]
AdwCleaner[R1].txt - [1733 octets] - [29/10/2013 21:42:57]
AdwCleaner[S0].txt - [12662 octets] - [20/10/2013 12:14:00]
AdwCleaner[S1].txt - [1656 octets] - [29/10/2013 21:44:15]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1716 octets] ##########


#5 cosm

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Posted 29 October 2013 - 05:07 PM

JRT one:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.7 (10.15.2013:3)
OS: Windows 7 Home Premium x64
Ran by cosm on 29/10/2013 at 21:56:06.81
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ FireFox
 
Emptied folder: C:\Users\cosm\AppData\Roaming\mozilla\firefox\profiles\7wds1uyy.default\minidumps [210 files]
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 29/10/2013 at 22:04:21.61
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#6 cosm

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Posted 29 October 2013 - 05:12 PM

DDS one:
 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16720  BrowserJavaVersion: 10.45.2
Run by cosm at 22:08:24 on 2013-10-29
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.4010.2411 [GMT 0:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\windows\system32\taskeng.exe
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Samsung\Easy Display Manager\dmhkcore.exe
C:\Program Files (x86)\Samsung\Easy Display Manager\WifiManager.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\windows\system32\igfxext.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\CyberLink\Media+Player10\Media+Player10Serv.exe
C:\windows\system32\hkcmd.exe
C:\windows\system32\igfxtray.exe
C:\windows\system32\igfxpers.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Users\cosm\AppData\Roaming\uTorrent\uTorrent.exe
C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Elantech\ETDCtrlHelper.exe
C:\Program Files (x86)\Samsung\Samsung Recovery Solution 5\WCScheduler.exe
C:\Program Files\Samsung\SamsungFastStart\SmartRestarter.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Samsung\Movie Color Enhancer\MovieColorEnhancer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Samsung\Samsung Support Center\SSCKbdHk.exe
C:\Program Files (x86)\Samsung\Samsung Update Plus\SUPBackground.exe
C:\windows\explorer.exe
C:\Users\cosm\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\cosm\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\cosm\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\cosm\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\cosm\AppData\Local\Google\Chrome\Application\chrome.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://uk.search.yahoo.com?type=293224&fr=spigot-yhp-ie
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.130\McAfeeMSS_IE.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Samsung BHO Class: {AA609D72-8482-4076-8991-8CDAE5B93BCB} - C:\Program Files\Samsung AnyWeb Print\W2PBrowser.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
uRun: [uTorrent] "C:\Users\cosm\AppData\Roaming\uTorrent\uTorrent.exe"  /MINIMIZED
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\OFFICE11\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {328ECD19-C167-40eb-A0C7-16FE7634105E} - {94BB0C4C-B957-479A-85E4-42F53B89F681} - C:\Program Files\Samsung AnyWeb Print\W2PBrowser.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
TCP: NameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{E6EE5345-13D6-4E4B-A16B-6795744017B3} : DHCPNameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{E6EE5345-13D6-4E4B-A16B-6795744017B3}\244575966496 : DHCPNameServer = 192.168.22.22 192.168.22.23
TCP: Interfaces\{E6EE5345-13D6-4E4B-A16B-6795744017B3}\244584572633D2D4338534 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{E6EE5345-13D6-4E4B-A16B-6795744017B3}\2445F40756E6A7F6E656D284 : DHCPNameServer = 192.168.22.22 192.168.22.23
TCP: Interfaces\{E6EE5345-13D6-4E4B-A16B-6795744017B3}\257455027455543545 : DHCPNameServer = 193.63.235.1 193.63.232.27
TCP: Interfaces\{E6EE5345-13D6-4E4B-A16B-6795744017B3}\3456E6472716C6F5055726C69636 : DHCPNameServer = 194.105.166.1 194.105.167.1
TCP: Interfaces\{E6EE5345-13D6-4E4B-A16B-6795744017B3}\35B4957343241353 : DHCPNameServer = 192.168.0.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [ETDCtrl] C:\Program Files (x86)\Elantech\ETDCtrl.exe
x64-RunOnce: [NCInstallQueue] rundll32 netman.dll,ProcessQueue
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - <orphaned>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\570\G2AWinLogon_x64.dll
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\cosm\AppData\Roaming\Mozilla\Firefox\Profiles\7wds1uyy.default\
FF - prefs.js: browser.startup.homepage - hxxps://www.google.com/
FF - prefs.js: keyword.URL - hxxp://uk.search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=293224&p=
FF - prefs.js: network.proxy.http - cache.ifb.co.uk
FF - prefs.js: network.proxy.http_port - 8080
FF - prefs.js: network.proxy.type - 4
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Program Files\McAfee Security Scan\3.8.130\npMcAfeeMSS.dll
FF - plugin: C:\Users\cosm\AppData\Local\Google\Update\1.3.21.165\npGoogleUpdate3.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll
FF - ExtSQL: 2013-10-20 15:51; {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}; C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;C:\windows\System32\drivers\aswRvrt.sys [2013-3-17 65336]
R1 aswSnx;aswSnx;C:\windows\System32\drivers\aswSnx.sys [2012-11-20 1025808]
R1 aswSP;aswSP;C:\windows\System32\drivers\aswSP.sys [2012-11-20 377920]
R1 SABI;SAMSUNG Kernel Driver For Windows 7;C:\windows\System32\drivers\SABI.sys [2011-10-19 13824]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2012-7-11 140672]
R2 AMPPALR3;Intel® Centrino® Bluetooth 3.0 + High Speed Service;C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe [2011-4-21 1136640]
R2 aswFsBlk;aswFsBlk;C:\windows\System32\drivers\aswFsBlk.sys [2012-11-20 33400]
R2 aswMonFlt;aswMonFlt;C:\windows\System32\drivers\aswMonFlt.sys [2012-11-20 80816]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-3-17 45248]
R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2011-3-30 923984]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2011-3-30 1001808]
R2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service;C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2011-4-21 134928]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-10-9 3275136]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-10-19 2656280]
R3 AMPPAL;Intel® Centrino® Bluetooth 3.0 + High Speed Virtual Adapter;C:\windows\System32\drivers\AmpPal.sys [2011-4-21 294912]
R3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [2011-3-30 1321296]
R3 btmaux;Intel Bluetooth Auxiliary Service;C:\windows\System32\drivers\btmaux.sys [2011-3-8 51712]
R3 btmhsf;btmhsf;C:\windows\System32\drivers\btmhsf.sys [2011-3-8 274944]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\windows\System32\drivers\clwvd.sys [2010-11-10 31088]
R3 ETD;ELAN PS/2 Port Input Device;C:\windows\System32\drivers\ETD.sys [2011-10-19 138024]
R3 iBtFltCoex;iBtFltCoex;C:\windows\System32\drivers\iBtFltCoex.sys [2011-3-22 59904]
R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2011-10-19 317440]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2011-10-19 425064]
R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-9-5 171680]
S3 AMPPALP;Intel® Centrino® Bluetooth 3.0 + High Speed Protocol;C:\windows\System32\drivers\AmpPal.sys [2011-4-21 294912]
S3 aswVmm;aswVmm;C:\windows\System32\drivers\aswVmm.sys [2013-3-17 178624]
S3 BtFilter;BtFilter;C:\windows\System32\drivers\btfilter.sys [2011-7-20 289704]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files\McAfee Security Scan\3.8.130\McCHSvc.exe [2013-9-6 288776]
S3 Samsung UPD Service;Samsung UPD Service;C:\windows\System32\SUPDSvc.exe [2011-10-19 166704]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-21 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-21 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2012-9-5 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-10-29 07:13:06 75888 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{19540FEA-F8A7-4A70-BCF3-47590C1A8CDD}\offreg.dll
2013-10-29 07:11:49 10280728 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{19540FEA-F8A7-4A70-BCF3-47590C1A8CDD}\mpengine.dll
2013-10-22 17:46:37 -------- d-----w- C:\Program Files\McAfee Security Scan
2013-10-20 14:51:03 -------- d-----r- C:\Program Files (x86)\Skype
2013-10-20 14:05:13 -------- d-sh--w- C:\$RECYCLE.BIN
2013-10-20 14:04:29 -------- d-s---w- C:\ComboFix
2013-10-20 12:38:28 98816 ----a-w- C:\windows\sed.exe
2013-10-20 12:38:28 256000 ----a-w- C:\windows\PEV.exe
2013-10-20 12:38:28 208896 ----a-w- C:\windows\MBR.exe
2013-10-20 12:22:10 -------- d-----w- C:\windows\ERUNT
2013-10-20 12:10:25 -------- d-----w- C:\AdwCleaner
2013-10-20 11:45:24 -------- d-----w- C:\Program Files (x86)\Image Converter
2013-10-15 23:23:20 -------- d-----w- C:\ProgramData\Oracle
2013-10-15 23:22:29 96168 ----a-w- C:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-12 09:49:36 1903552 ----a-w- C:\windows\System32\drivers\tcpip.sys
2013-10-12 09:44:33 3155968 ----a-w- C:\windows\System32\win32k.sys
2013-10-12 09:43:16 163504 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10145.bin
2013-10-12 09:34:05 124112 ----a-w- C:\windows\System32\PresentationCFFRasterizerNative_v0300.dll
2013-10-12 09:34:05 102608 ----a-w- C:\windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll
2013-10-12 09:29:07 983488 ----a-w- C:\windows\System32\drivers\dxgkrnl.sys
2013-10-12 09:29:02 461312 ----a-w- C:\windows\System32\scavengeui.dll
2013-10-09 09:58:02 4879744 ----a-w- C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
2013-10-09 09:58:02 4879744 ----a-w- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
.
==================== Find3M  ====================
.
2013-10-13 20:19:05 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-13 20:19:05 692616 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2013-09-22 23:28:06 1767936 ----a-w- C:\windows\SysWow64\wininet.dll
2013-09-22 23:27:49 2876928 ----a-w- C:\windows\SysWow64\jscript9.dll
2013-09-22 23:27:48 61440 ----a-w- C:\windows\SysWow64\iesetup.dll
2013-09-22 23:27:48 109056 ----a-w- C:\windows\SysWow64\iesysprep.dll
2013-09-22 22:55:10 2241024 ----a-w- C:\windows\System32\wininet.dll
2013-09-22 22:54:51 3959296 ----a-w- C:\windows\System32\jscript9.dll
2013-09-22 22:54:50 67072 ----a-w- C:\windows\System32\iesetup.dll
2013-09-22 22:54:50 136704 ----a-w- C:\windows\System32\iesysprep.dll
2013-09-21 03:38:39 2706432 ----a-w- C:\windows\System32\mshtml.tlb
2013-09-21 03:30:24 2706432 ----a-w- C:\windows\SysWow64\mshtml.tlb
2013-09-21 02:48:36 89600 ----a-w- C:\windows\System32\RegisterIEPKEYs.exe
2013-09-21 02:39:47 71680 ----a-w- C:\windows\SysWow64\RegisterIEPKEYs.exe
2013-09-14 01:10:19 497152 ----a-w- C:\windows\System32\drivers\afd.sys
2013-09-08 02:27:14 327168 ----a-w- C:\windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\windows\SysWow64\mswsock.dll
2013-09-03 13:35:10 278800 ------w- C:\windows\System32\MpSigStub.exe
2013-08-29 02:17:48 5549504 ----a-w- C:\windows\System32\ntoskrnl.exe
2013-08-29 02:16:35 1732032 ----a-w- C:\windows\System32\ntdll.dll
2013-08-29 02:16:28 243712 ----a-w- C:\windows\System32\wow64.dll
2013-08-29 02:16:14 859648 ----a-w- C:\windows\System32\tdh.dll
2013-08-29 02:13:28 878080 ----a-w- C:\windows\System32\advapi32.dll
2013-08-29 01:51:45 3969472 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45 3914176 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:31 5120 ----a-w- C:\windows\SysWow64\wow32.dll
2013-08-29 01:50:30 1292192 ----a-w- C:\windows\SysWow64\ntdll.dll
2013-08-29 01:50:16 619520 ----a-w- C:\windows\SysWow64\tdh.dll
2013-08-29 01:48:17 640512 ----a-w- C:\windows\SysWow64\advapi32.dll
2013-08-29 01:48:15 44032 ----a-w- C:\windows\apppatch\acwow64.dll
2013-08-29 00:49:53 25600 ----a-w- C:\windows\SysWow64\setup16.exe
2013-08-29 00:49:52 7680 ----a-w- C:\windows\SysWow64\instnm.exe
2013-08-29 00:49:52 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll
2013-08-29 00:49:49 2048 ----a-w- C:\windows\SysWow64\user.exe
2013-08-05 02:25:45 155584 ----a-w- C:\windows\System32\drivers\ataport.sys
2013-08-02 02:14:57 215040 ----a-w- C:\windows\System32\winsrv.dll
2013-08-02 02:13:34 424448 ----a-w- C:\windows\System32\KernelBase.dll
2013-08-02 01:50:42 274944 ----a-w- C:\windows\SysWow64\KernelBase.dll
2013-08-02 01:09:17 338432 ----a-w- C:\windows\System32\conhost.exe
2013-08-02 00:59:09 112640 ----a-w- C:\windows\System32\smss.exe
2013-08-02 00:43:05 6144 ---ha-w- C:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:05 4608 ---ha-w- C:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:05 3584 ---ha-w- C:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:05 3072 ---ha-w- C:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
.
============= FINISH: 22:09:02.85 ===============

Edited by cosm, 29 October 2013 - 05:16 PM.


#7 cosm

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Posted 29 October 2013 - 05:19 PM

Does it tell you anything you at all?  I have another txt file that says that it needs to be zipped and attached. Let ,me know if u want to see it!



#8 cosm

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Posted 29 October 2013 - 05:34 PM

Just as an update, my internet hasn't improved at all.  Skype is just TERRIBLE



#9 nasdaq

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Posted 30 October 2013 - 08:26 AM

Remove Skype using the Add/Remove Programs.
Restart the computer normally.

Re-install the application.

#10 cosm

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Posted 30 October 2013 - 01:43 PM

Still no joy!  Internet is still loading slowly!



#11 nasdaq

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Posted 31 October 2013 - 07:41 AM

Nothing suspicious was found on your DDS log.

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop

IMPORTANT....

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note:
Do not mouse click ComboFix's window while it's running. That may cause it to stall


Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
==============

While I check your ComboFix log executer a Clean Startup.
You may be able to find the culprit that slow down your system.

Performing a Clean Startup
http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html




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