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Norton said found Trojan Horse detected on Windows XP lost part of windows!!!!

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#1 NoNameWonder


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Posted 27 October 2013 - 02:34 AM

I had Avast on my xp. It was down for a few months 1) It was running exceptionally slow at the time, 2) when I went to clean it out I forgot about the processor goo that I needed to reattach the heat sync to the processor 3) Avast kept popping up with a message that my computer didn't update. when I got it back together with the processor goo and plugged in set up it still ran really slow did a boot scan with Avast and it said I had like 35 viruses and started deleting things in system folder! I stopped it. got windows back up and tried to uninstall avast. DID NOT HAVE AN UNINSTALL PROGRAM!! went to avast and downloaded the uninstall program. then  I found out that there is a virus that shadows Avast! so I installed  Norton. After installing Norton provided by my ISP did a scan and norton detected a trojan horse in big bold letters. don't know what it deleted, but now half of my system is gone, I can't reinstall windows because I never got a disk, and since the computer is much older I cannot install win 7 on it until I upgrade some of the hardware. yet I do have an activation code for windows. everything that is on the computer is infected including malware bytes.(which I downloaded after finding out I had a virus) I am messaging on my new computer that I am almost positive is not infected. (I say almost because I think my husbands computer may have a virus on it too, and we are connected to a wireless network also I have a usb flash drive that I used on both our computers.)  can someone please give me some advice or help as to what to do for this problem? 


Thank you in advanced you are an inspiration to the entire computing community!!!


BTW my computer and my husbands computer are both running win 7 the only one running win xp is the desktop.

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