Hi everyone. I have been trying to fix thise problem for more than a week and find no progress. Since I stumble upon the bleepingcomputer.com during my search , hopefully I can receive some help from here.
My computer freezes occassionally when I was watching youtube but in the majority of the time, it freezes while I was running the software -- Diablo III. It never freezes right away when I start the software. It also never freezes when I started up the window. I do not think it is solely related to the software cuz it also freezes when I was simply watching youtube, though not as often. The mouse icon freezes always occurs if I play Diablo III for more than roughly 15 minutes. The icon sits there but I can still actually move and click around, It is just that I cannot tell where I am clicking on the screen. If I turned off Diablo III and went back to desktop, the mouse icon still stays at the same place, and I can still click around. The temporary solution I found on bleepingcomputer is to turn on mouse trail so that I can see where my mouse actually is.
Overview of hardware and OS computer spec.JPG 27.16KB 0 downloads
Attempts so far:
At first, I thought it is related to the motherboard and CPU capability, so I bought a new one and installed it. The problems persist. I am quite sure all installation are good and fine cause there is no freezes at all if I plugged in my second harddisk. However, I have never run Diablo III on my second harddisk.
Secondly, I suspect this might cause by Video card driver issues. I downloaded the latest driver from Nvidia, but the problems are still there.
Thirdly , I guess this can be due to computer virus cuz a few weeks before all this problems occured, I downloaded a Divx converter. I ran a quick scan then a full scan on my computer, but nothing comes up. I am perfectly fine suspecting that my anti-virus is not powerful enough to pin point the virus or spyware.
SO now I am confused, what to do next ? formatting my harddisk to try all over again =.=? If it is truly computer virus, I might have to clean my back up files too... Thanks in advance.!
Edited by hamluis, 29 November 2013 - 04:17 PM.
Moved from XP to Internal Hardware - Hamluis.