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Lsass.exe consumes most/all available memory


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28 replies to this topic

#1 dtabachnick

dtabachnick

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Posted 26 October 2013 - 10:03 AM

Lsass.exe is consuming most/all of the available memory. Malwarebytes and MSE scans are clean. I am using TeamViewer to access the system, but I can get physical access to the system as needed. Here are the DDS logs. Thank you for your help.

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16720
Run by Barb at 8:01:16 on 2013-10-26
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.3070.277 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files\Microsoft LifeCam\MSCamS64.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Desktop.exe
C:\Windows\system32\taskhost.exe
c:\program files (x86)\teamviewer\version8\TeamViewer.exe
C:\Program Files (x86)\TeamViewer\Version8\tv_w32.exe
C:\Program Files (x86)\TeamViewer\Version8\tv_x64.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Users\Barb\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\Microsoft Office\Office15\ONENOTEM.EXE
C:\Program Files (x86)\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskmgr.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\prevhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mWinlogon: Userinit = userinit.exe
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office15\URLREDIR.DLL
BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files (x86)\Microsoft Office\Office15\GROOVEEX.DLL
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [AdobeBridge] <no file>
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [AmazonGSDownloaderTray] C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe
mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
StartupFolder: C:\Users\Barb\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Barb\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\Barb\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\SENDTO~1.LNK - C:\Program Files\Microsoft Office\Office15\ONENOTEM.EXE
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~2\Office15\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{1D840A49-008E-42B6-B1D3-227AF5CA1658} : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office\Office15\OCHelper.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office15\URLREDIR.DLL
x64-Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office15\ONBttnIE.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office\Office15\OCHelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office\Office15\MSOSB.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-6-18 247216]
R2 Amazon Download Agent;Amazon Download Agent;C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe [2013-4-7 401920]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-1-20 139616]
R2 TeamViewer8;TeamViewer 8;C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe [2013-7-2 5087584]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-8-12 366600]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-6-10 187392]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-6-3 162408]
S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2011-4-12 71168]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2012-10-1 178824]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2010-11-20 20992]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 Synth3dVsc;Synth3dVsc;C:\Windows\System32\drivers\Synth3dVsc.sys [2011-4-12 88960]
S3 terminpt;Microsoft Remote Desktop Input Driver;C:\Windows\System32\drivers\terminpt.sys [2011-4-12 34816]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 tsusbhub;tsusbhub;C:\Windows\System32\drivers\tsusbhub.sys [2011-4-12 117248]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-4-7 1255736]
.
=============== File Associations ===============
.
ShellExec: dreamweaver.exe: Open="C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS6\dreamweaver.exe", "%1"
.
=============== Created Last 30 ================
.
2013-10-26 06:26:32 -------- d-----w- C:\Users\Barb\AppData\Roaming\Malwarebytes
2013-10-26 06:26:18 -------- d-----w- C:\ProgramData\Malwarebytes
2013-10-26 06:26:17 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-10-26 06:26:17 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-10-25 17:33:01 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{027ACC8E-45E5-4B71-8C93-C89C96B6EB71}\mpengine.dll
2013-10-24 17:33:00 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-10-18 01:37:47 965000 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{B771860A-82B9-4628-AEC7-16A42985010C}\gapaengine.dll
2013-10-09 04:57:14 -------- d-----w- C:\Windows\pss
2013-10-09 04:45:52 -------- d-----w- C:\Program Files (x86)\ESET
2013-10-09 03:53:42 -------- d-----w- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2013-10-09 03:39:08 -------- d-----w- C:\Users\Barb\AppData\Local\Programs
.
==================== Find3M  ====================
.
2013-10-09 05:31:20 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-09 05:31:20 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-09-22 23:27:48 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-09-22 23:27:48 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-09-22 22:54:51 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2013-09-22 22:54:50 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-09-22 22:54:50 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-09-21 03:38:39 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-09-21 03:30:24 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-09-21 02:48:36 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-09-21 02:39:47 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-09-14 01:10:19 497152 ----a-w- C:\Windows\System32\drivers\afd.sys
2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll
2013-09-04 12:12:11 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2013-09-04 12:11:51 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys
2013-09-04 12:11:49 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2013-09-04 12:11:43 52736 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2013-09-04 12:11:43 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2013-09-04 12:11:42 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
2013-09-04 12:11:40 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys
2013-08-29 02:17:48 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-08-29 02:16:35 1732032 ----a-w- C:\Windows\System32\ntdll.dll
2013-08-29 02:16:28 243712 ----a-w- C:\Windows\System32\wow64.dll
2013-08-29 02:16:14 859648 ----a-w- C:\Windows\System32\tdh.dll
2013-08-29 02:13:28 878080 ----a-w- C:\Windows\System32\advapi32.dll
2013-08-29 01:51:45 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:31 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-08-29 01:50:30 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-08-29 01:50:16 619520 ----a-w- C:\Windows\SysWow64\tdh.dll
2013-08-29 01:48:17 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll
2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-08-29 00:49:53 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-08-29 00:49:52 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-08-29 00:49:52 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-08-29 00:49:49 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys
2013-08-28 01:12:33 461312 ----a-w- C:\Windows\System32\scavengeui.dll
2013-08-05 02:25:45 155584 ----a-w- C:\Windows\System32\drivers\ataport.sys
2013-08-02 02:14:57 215040 ----a-w- C:\Windows\System32\winsrv.dll
2013-08-02 02:13:34 424448 ----a-w- C:\Windows\System32\KernelBase.dll
2013-08-02 01:50:42 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2013-08-02 01:09:17 338432 ----a-w- C:\Windows\System32\conhost.exe
2013-08-02 00:59:09 112640 ----a-w- C:\Windows\System32\smss.exe
2013-08-02 00:43:05 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:05 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:05 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:05 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2013-08-01 12:09:36 983488 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
.
============= FINISH:  8:01:26.83 ===============
 

 

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#2 jeffce

jeffce

    Bleepin' Super Saiyan


  • Malware Response Team
  • 3,442 posts
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  •  
  • Gender:Male
  • Location:USA
  • Local time:06:12 PM

Posted 30 October 2013 - 06:47 PM

Hi and Welcome!!   
 
My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • If you happen to have a flash drive/thumb drive please have that ready in the event that we need to use it.
  • Please be sure to subscribe to the topic if you have not already done so.

IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your operating system and losing all your programs and data.

 
Having said that....   YBCQLm4.gif   Let's get going!!  
----------
 

weVCzW0.jpg Please download TDSSKiller

  • Double click TDSSKiller.exe
  • Press Start Scan but do nothing else as we are just looking for what is there.
  • If Malicious objects are found, select Skip by changing the Cure dropdown in the upper right.
  • Attach the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)

----------
 

81mYIKe.jpgAdwCleaner
 
Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

----------


WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 


#3 dtabachnick

dtabachnick
  • Topic Starter

  • Members
  • 31 posts
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  • Local time:03:12 PM

Posted 30 October 2013 - 09:00 PM

Thanks for taking a look at this Jeff!

Here are the log files as requested. 

 

In the AdwCleaner log, i know an iWin game has long been used on this computer and we'd like to keep it if possible. 

 

# AdwCleaner v3.010 - Report created 30/10/2013 at 18:48:06

# Updated 20/10/2013 by Xplode
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
# Username : Barb - VEGGEEPUTER
# Running from : C:\Users\Barb\Desktop\AdwCleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Found C:\Users\Barb\AppData\Roaming\iWin
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Found : HKCU\Software\APN PIP
Key Found : [x64] HKCU\Software\APN PIP
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKLM\Software\PIP
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16720
 
 
-\\ Google Chrome v30.0.1599.101
 
[ File : C:\Users\Barb\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [1132 octets] - [30/10/2013 18:48:06]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [1192 octets] ##########
 

Attached Files



#4 jeffce

jeffce

    Bleepin' Super Saiyan


  • Malware Response Team
  • 3,442 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:06:12 PM

Posted 31 October 2013 - 11:53 AM

ComboFix
 
Download Combofix from either of the links below, and save it to your desktop.  
Link 1
Link 2
 
**Note:  It is important that it is saved directly to your desktop**
If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.


 
--------------------------------------------------------------------
 
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
 
--------------------------------------------------------------------
 
Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.

  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt for further review.

WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 


#5 dtabachnick

dtabachnick
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  • Members
  • 31 posts
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  •  
  • Local time:03:12 PM

Posted 01 November 2013 - 01:29 AM

Here is the combofix log

 

ComboFix 13-10-31.01 - Barb 10/31/2013  16:53:33.1.8 - x64
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.3070.424 [GMT -7:00]
Running from: c:\users\Barb\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-09-28 to 2013-10-31  )))))))))))))))))))))))))))))))
.
.
2013-10-31 23:57 . 2013-10-31 23:57 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp
2013-10-31 23:57 . 2013-10-31 23:57 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-10-31 21:44 . 2013-10-14 07:12 10280728 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{6A0744D4-D498-4723-8A9B-A540AAF767AB}\mpengine.dll
2013-10-31 01:47 . 2013-10-31 01:48 -------- d-----w- C:\AdwCleaner
2013-10-30 21:44 . 2013-10-14 07:12 10280728 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-10-26 06:26 . 2013-10-26 06:26 -------- d-----w- c:\users\Barb\AppData\Roaming\Malwarebytes
2013-10-26 06:26 . 2013-10-26 06:26 -------- d-----w- c:\programdata\Malwarebytes
2013-10-26 06:26 . 2013-10-26 06:26 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-10-26 06:26 . 2013-04-04 21:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-10-18 01:37 . 2013-10-18 01:37 965000 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B771860A-82B9-4628-AEC7-16A42985010C}\gapaengine.dll
2013-10-09 05:54 . 2013-10-09 05:54 -------- d-----w- c:\program files\Microsoft.NET
2013-10-09 05:49 . 2013-09-22 22:54 19252224 ----a-w- c:\windows\system32\mshtml.dll
2013-10-09 04:45 . 2013-10-09 04:45 -------- d-----w- c:\program files (x86)\ESET
2013-10-09 03:53 . 2013-10-09 04:45 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-10-09 03:39 . 2013-10-09 03:39 -------- d-----w- c:\users\Barb\AppData\Local\Programs
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-09 05:44 . 2013-04-07 20:34 80541720 ----a-w- c:\windows\system32\MRT.exe
2013-10-09 05:31 . 2013-04-07 22:46 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-09 05:31 . 2013-04-07 22:46 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-09-06 10:34 . 2013-04-23 19:37 965008 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2013-08-29 01:48 . 2013-10-09 05:34 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2013-08-05 02:25 . 2013-09-12 10:18 155584 ----a-w- c:\windows\system32\drivers\ataport.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro1 (ErrorConflict)]
@="{8BA85C75-763B-4103-94EB-9470F12FE0F7}"
[HKEY_CLASSES_ROOT\CLSID\{8BA85C75-763B-4103-94EB-9470F12FE0F7}]
2013-09-13 13:05 1724616 ----a-w- c:\progra~2\MICROS~1\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro2 (SyncInProgress)]
@="{CD55129A-B1A1-438E-A425-CEBC7DC684EE}"
[HKEY_CLASSES_ROOT\CLSID\{CD55129A-B1A1-438E-A425-CEBC7DC684EE}]
2013-09-13 13:05 1724616 ----a-w- c:\progra~2\MICROS~1\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro3 (InSync)]
@="{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}"
[HKEY_CLASSES_ROOT\CLSID\{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}]
2013-09-13 13:05 1724616 ----a-w- c:\progra~2\MICROS~1\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-04-24 17:59 130736 ----a-w- c:\users\Barb\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-04-24 17:59 130736 ----a-w- c:\users\Barb\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-04-24 17:59 130736 ----a-w- c:\users\Barb\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-04-24 17:59 130736 ----a-w- c:\users\Barb\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2013-06-03 19636840]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"hpqSRMon"="c:\program files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-07-23 150528]
"AmazonGSDownloaderTray"="c:\program files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe" [2009-10-23 326144]
.
c:\users\Barb\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Barb\AppData\Roaming\Dropbox\bin\Dropbox.exe /systemstartup [2013-5-24 27776968]
Send to OneNote.lnk - c:\program files\Microsoft Office\Office15\ONENOTEM.EXE /tsr [2013-9-13 220848]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys;c:\windows\SYSNATIVE\drivers\dmvsc.sys [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 ose64;Office 64 Source Engine;c:\program files\Common Files\Microsoft Shared\Source Engine\OSE.EXE;c:\program files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [x]
R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys;c:\windows\SYSNATIVE\drivers\synth3dvsc.sys [x]
R3 terminpt;Microsoft Remote Desktop Input Driver;c:\windows\system32\drivers\terminpt.sys;c:\windows\SYSNATIVE\drivers\terminpt.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys;c:\windows\SYSNATIVE\drivers\tsusbhub.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys;c:\windows\SYSNATIVE\drivers\rdvgkmd.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S2 Amazon Download Agent;Amazon Download Agent;c:\program files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe;c:\program files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe [x]
S2 TeamViewer8;TeamViewer 8;c:\program files (x86)\TeamViewer\Version8\TeamViewer_Service.exe;c:\program files (x86)\TeamViewer\Version8\TeamViewer_Service.exe [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - 31212688
*Deregistered* - 31212688
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ   hpqcxs08 hpqddsvc
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-17 01:23 1185744 ----a-w- c:\program files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-31 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-04-07 05:31]
.
2013-10-31 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-07 19:54]
.
2013-10-31 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-07 19:54]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-04-24 17:59 164016 ----a-w- c:\users\Barb\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-04-24 17:59 164016 ----a-w- c:\users\Barb\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-04-24 17:59 164016 ----a-w- c:\users\Barb\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-04-24 17:59 164016 ----a-w- c:\users\Barb\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-08-12 1356240]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office15\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.1
Filter: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - c:\program files (x86)\Common Files\microsoft shared\OFFICE15\MSOXMLMF.DLL
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKCU-Run-AdobeBridge - (no file)
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*]
@="?????????????????? v1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*1*\CLSID]
@="{E23FE9C6-778E-49D4-B537-38FCDE4887D8}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*]
@="?????????????????? v2"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VideoLAN.VLCPlugin.*2*\CLSID]
@="{9BE31822-FDAD-461B-AD51-BE1D1C159921}"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-10-31  16:59:10
ComboFix-quarantined-files.txt  2013-10-31 23:59
.
Pre-Run: 56,427,110,400 bytes free
Post-Run: 56,283,172,864 bytes free
.
- - End Of File - - 664486257887E7658F363C700AE10748
A36C5E4F47E84449FF07ED3517B43A31


#6 jeffce

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Posted 01 November 2013 - 10:19 AM

How is your system running right now?  :)


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#7 dtabachnick

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Posted 01 November 2013 - 11:19 AM

Not so good :(

 

Attached Files



#8 jeffce

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Posted 01 November 2013 - 05:54 PM

LlJESjW.jpgMalwarebytes Anti-Rootkit
 
Please download Malwarebytes Anti-Rootkit and save it to your desktop.

  • Be sure to print out and follow the instructions provided on that same page.
  • Caution: This is a beta version so please be sure to read the disclaimer and back up all your data before using.
  • Scan your system for malware
  • If malware is found, please go to the MBAR folder and then copy/paste the contents of the MBAR-log-***.txt file to your next reply.

If there is no malware found, please let me know as well.
----------


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#9 dtabachnick

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Posted 01 November 2013 - 07:53 PM

No malware found.



#10 jeffce

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Posted 01 November 2013 - 09:10 PM

Good!  
 
SystemLook
 
Please use either of the following links:
Download Mirror 1
Download Mirror 2

  • Right-click and Run as Administrator SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    :filefind
    *Lsass.exe
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt


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#11 dtabachnick

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Posted 02 November 2013 - 11:07 AM

SystemLook 30.07.11 by jpshortstuff
Log created at 09:06 on 02/11/2013 by Barb
Administrator - Elevation successful
 
========== filefind ==========
 
Searching for "*Lsass.exe"
C:\Windows\erdnt\cache64\lsass.exe --a---- 31232 bytes [23:57 31/10/2013] [06:33 17/11/2011] C118A82CD78818C29AB228366EBF81C3
C:\Windows\System32\lsass.exe --a---- 31232 bytes [20:17 07/04/2013] [06:33 17/11/2011] C118A82CD78818C29AB228366EBF81C3
C:\Windows\winsxs\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.17514_none_04709031736ac277\lsass.exe --a---- 31232 bytes [23:20 13/07/2009] [01:39 14/07/2009] 0793F40B9B8A1BDD266296409DBD91EA
C:\Windows\winsxs\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.17725_none_0466c45b7371f20d\lsass.exe --a---- 31232 bytes [20:17 07/04/2013] [06:33 17/11/2011] C118A82CD78818C29AB228366EBF81C3
C:\Windows\winsxs\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.17856_none_044756c773895c5e\lsass.exe --a---- 31232 bytes [20:17 07/04/2013] [06:33 17/11/2011] C118A82CD78818C29AB228366EBF81C3
C:\Windows\winsxs\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.21861_none_04c1204e8cb39c3f\lsass.exe --a---- 31232 bytes [20:17 07/04/2013] [06:20 17/11/2011] 0A10B74FBB437FF9A23F1D5DE4446A83
C:\Windows\winsxs\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.22010_none_04f609a88c8c279c\lsass.exe --a---- 31232 bytes [20:17 07/04/2013] [07:51 04/06/2012] 79C908CAA6F43021EB05F4C733A927D1
 
-= EOF =-


#12 jeffce

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Posted 02 November 2013 - 11:11 AM

That file that you are seeing in the running processes is not infected from what I am seeing so that is a plus.  Why it is using so many resources is not clear.  Let me keep looking around.  :)


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#13 dtabachnick

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Posted 02 November 2013 - 11:14 AM

I really appreciate your help and persistence. I can nuke and pave the windows install on this system if it comes to it. Obviously, I'd rather not, but I can if need be. 



#14 jeffce

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Posted 02 November 2013 - 11:16 AM

Well that is certainly an option, but I think that it is a bit extreme at this time.  :)   It may in the end be faster but still a bit extreme I believe because I am not seeing any infection presently.  


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#15 jeffce

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Posted 03 November 2013 - 10:08 AM

N4qAiMQ.jpgFRST
 
Download the 64 bit version for your system of FRST and save it to a flash drive. 
 
Plug the flashdrive into the infected PC.
 
Enter System Recovery Options
 
To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:

  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

    • Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt
  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64)  and press Enter 
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

----------


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