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I'm sure I'm infected but how to fix? HJT Log


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9 replies to this topic

#1 Rapanui

Rapanui

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  • Local time:05:19 PM

Posted 26 October 2013 - 04:05 AM

Hi everyone,

 

Can somebody please help with my computer?

 

Log enclosed:
 

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 9:57:22 p.m., on 26/10/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16720)

FIREFOX: 24.0 (en-US)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Vodafone\Vodafone Mobile Broadband\Bin\MobileBroadband.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\InboxAce_1g\bar\1.bin\1gbrmon.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe
C:\Users\Whanau\Desktop\HijackThis.exe

R3 - URLSearchHook: SimilarSites - {FE69C007-C452-4d3e-86D2-1730DF8BC871} - C:\Program Files (x86)\SimilarSites\similarsites.dll
R3 - URLSearchHook: (no name) -  - (no file)
R3 - URLSearchHook: (no name) - {5fdb0cd8-5760-44d1-8d13-a78bf558c3c7} - C:\Program Files (x86)\InboxAce_1g\bar\1.bin\1gSrcAs.dll
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: CrossriderApp0035382 - {11111111-1111-1111-1111-110311531182} - C:\Program Files (x86)\hosts\hosts-bho.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Search Assistant BHO - {9359da42-06fb-46f2-9e4a-05c05b98a5ef} - C:\Program Files (x86)\InboxAce_1g\bar\1.bin\1gSrcAs.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office15\URLREDIR.DLL
O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O2 - BHO: Toolbar BHO - {d5a1d22b-9e17-454f-8ecd-83c578fb3983} - C:\PROGRA~2\INBOXA~2\bar\1.bin\1gbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Avira SearchFree Toolbar plus Web Protection - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: SimilarSites - {FE69C007-C452-4d3e-86D2-1730DF8BC871} - C:\Program Files (x86)\SimilarSites\similarsites.dll
O3 - Toolbar: InboxAce - {3775afd7-5921-4571-968f-85a631203d1c} - C:\Program Files (x86)\InboxAce_1g\bar\1.bin\1gbar.dll
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [MobileBroadband] C:\Program Files (x86)\Vodafone\Vodafone Mobile Broadband\Bin\MobileBroadband.exe /silent
O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [InboxAce Search Scope Monitor] "C:\PROGRA~2\INBOXA~2\bar\1.bin\1gsrchmn.exe" /m=2 /w /h
O4 - HKLM\..\Run: [InboxAce_1g Browser Plugin Loader] C:\PROGRA~2\INBOXA~2\bar\1.bin\1gbrmon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [OLPSYNCH] C:\Program Files (x86)\Offline Course Player\OlpSynch.exe
O4 - HKCU\..\Run: [] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra button: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dll
O9 - Extra 'Tools' menuitem: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra button: SimilarSites - {807DF5E0-4EF7-48a8-A405-239F3E29FFA9} - C:\Program Files (x86)\SimilarSites\similarsites.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\vsocklib.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\vsocklib.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: http://dynamics.microsoftelearning.com
O15 - Trusted Zone: http://*.alipay.com (HKLM)
O15 - Trusted Zone: http://*.alisoft.com (HKLM)
O15 - Trusted Zone: http://*.taobao.com (HKLM)
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.6.2.cab
O16 - DPF: {488A4255-3236-44B3-8F27-FA1AECAA8844} (EditCtrl Class) - https://download.alipay.com/aliedit/aliedit/2401/aliedit.cab
O16 - DPF: {5554DCB0-700B-498D-9B58-4E40E5814405} (RSClientPrint 2008 Class) - https://ngatiwhatuaprod.crm5.dynamics.com/Reserved.ReportViewerWebControl.axd?ReportSession=ubpprv45rr5ker2viwpin455&Culture=1033&CultureOverrides=True&UICulture=1033&UICultureOverrides=True&ReportStack=1&ControlID=c87c64823aa34aa2a7ddb9dcefa2657d&OpType=PrintCab&Arch=X86
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B8C825DC-DD5E-49E9-97C6-939246C2B7BC}: NameServer = 203.118.191.1 203.109.191.1
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira Real-Time Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira Web Protection (AntiVirWebService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\AVWEBGRD.EXE
O23 - Service: Apache - Apache Software Foundation - C:\zpanel\bin\apache\bin\httpd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%ProgramFiles%\Windows Identity Foundation\v3.5\c2wtsres.dll,-1000 (c2wts) - Unknown owner - C:\Program Files (x86)\Windows Identity Foundation\v3.5\c2wtshost.exe (file missing)
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: Cron service (CRON) - Unknown owner - C:\zpanel\bin\crond\crons.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hMailServer - hMailServer - C:\zpanel\bin\hmailserver\Bin\hMailServer.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: InboxAceService (InboxAce_1gService) - COMPANYVERS_NAME - C:\PROGRA~2\INBOXA~2\bar\1.bin\1gbarsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files (x86)\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: named - Unknown owner - C:\zpanel\bin\bind\bin\named.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: TeamViewer 8 (TeamViewer8) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Player\vmware-authd.exe
O23 - Service: Vodafone Mobile Broadband ·t?? (VmbService) - Vodafone - C:\Program Files (x86)\Vodafone\Vodafone Mobile Broadband\Bin\VmbService.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe
O23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: wampapache - Unknown owner - c:\wamp\bin\apache\apache2.2.22\bin\httpd.exe (file missing)
O23 - Service: wampmysqld - Unknown owner - c:\wamp\bin\mysql\mysql5.5.24\bin\mysqld.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: WiFiPasswordService - Unknown owner - C:\Users\Whanau\AppData\Local\Temp\WiFiPasswordService.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 15349 bytes
 



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#2 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,505 posts
  • OFFLINE
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  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:12:19 AM

Posted 26 October 2013 - 04:45 PM

Hello

  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
      
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
      
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • In the upper right hand corner of the topic you will see a button called Follow This Topic.I suggest you click it and select Immediate E-Mail notification and click on Follow This Topic. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

      
  • Finally, please reply using the Post  button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.

 

 

1.

Download AdwCleaner

  • Double click on AdwCleaner.exe to run the tool.
    ***Note: Windows Vista and Windows 7 users:
    Right click in the adwCleaner.exe and select
    "Run as administrator"
  • Click the Scan button.
  • A logfile will automatically open after the scan has finished.
  • Please post the content of that logfile in your next reply.
  • Or you can find the logfile at C:\AdwCleaner[R1].txt.

 

 

 

2.

 

  •    
  • Download RogueKiller on the desktop
       
  • Close all the running processes
       
  • Under Vista/Seven, right click -> Run as Administrator
       
  • Otherwise just double-click on RogueKiller.exe
       
  • When prompted, Click Scan 
       
  • A report should open, give its content to your helper. (RKreport could also be found next to the executable)
       
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename in winlogon.exe (or winlogon.com) and try again

Edited by fireman4it, 26 October 2013 - 04:53 PM.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#3 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,505 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:12:19 AM

Posted 28 October 2013 - 05:51 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 3-5 days the topic will need to be closed.

Thanks for understanding :)

With Regards,
fireman4it

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#4 Rapanui

Rapanui
  • Topic Starter

  • Members
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  • Local time:05:19 PM

Posted 29 October 2013 - 02:57 AM

Hi,

 

Sorry for the delay in my reply, it was Labour day last Monday.

 

I have run the two programs, and enclosed are the logs created, I hope I did it right.

Regards,

Andreas

 

RKREPORT + ADWARE CLEANER LOGS BELOW:
 
RogueKiller V8.7.6 [Oct 28 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Whanau [Admin rights]
Mode : Scan -- Date : 10/29/2013 20:37:28
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 11 ¤¤¤
[DNS][PUM] HKLM\[...]\CCSet\[...]\{B8C825DC-DD5E-49E9-97C6-939246C2B7BC} : NameServer (203.118.191.1 203.109.191.1 [NEW ZEALAND (NZ) - NEW ZEALAND (NZ)]) -> FOUND
[DNS][PUM] HKLM\[...]\CS002\[...]\{B8C825DC-DD5E-49E9-97C6-939246C2B7BC} : NameServer (203.118.191.1 203.109.191.1 [NEW ZEALAND (NZ) - NEW ZEALAND (NZ)]) -> FOUND
[DNS][PUM] HKLM\[...]\CS003\[...]\{B8C825DC-DD5E-49E9-97C6-939246C2B7BC} : NameServer (203.118.191.1 203.109.191.1 [NEW ZEALAND (NZ) - NEW ZEALAND (NZ)]) -> FOUND
[HJ POL][PUM] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\System : DisableCMD (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableCMD (0) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts


127.0.0.1       localhost
127.0.0.1       localhost
127.0.0.1       localhost
127.0.0.1       localhost
127.0.0.1       localhost
127.0.0.1       localhost
127.0.0.1       localhost
127.0.0.1       localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) Hitachi HTS723232L9A360 ATA Device +++++
--- User ---
[MBR] 242071bd4daeb83c018734d62d961111
[BSP] 6cc8b66dcb99ee5a5e444df68528afb2 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 299900 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 614402048 | Size: 5242 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_10292013_203728.txt >>

log

# AdwCleaner v3.010 - Report created 29/10/2013 at 13:20:43

# Updated 20/10/2013 by Xplode

# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)

# Username : Whanau - WAIPAREIRA-PC

# Running from : C:\Users\Whanau\Desktop\AdwCleaner.exe

# Option : Clean



***** [ Services ] *****





***** [ Files / Folders ] *****



Folder Deleted : C:\ProgramData\Babylon

Folder Deleted : C:\ProgramData\SimilarSites

Folder Deleted : C:\ProgramData\Tencent

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\myfree codec

Folder Deleted : C:\Program Files (x86)\Ask.com

Folder Deleted : C:\Program Files (x86)\Conduit

Folder Deleted : C:\Program Files (x86)\myfree codec

Folder Deleted : C:\Program Files (x86)\SimilarSites

Folder Deleted : C:\Program Files (x86)\Tencent

Folder Deleted : C:\Program Files (x86)\hosts

Folder Deleted : C:\Program Files (x86)\Common Files\Tencent

Folder Deleted : C:\Windows\installer\{86d4b82a-abed-442a-be86-96357b70f4fe}

Folder Deleted : C:\Program Files\Babylon

Folder Deleted : C:\Users\ping\AppData\Local\Tencent

Folder Deleted : C:\Users\ping\AppData\Roaming\SogouExplorer

Folder Deleted : C:\Users\ping\AppData\Roaming\Tencent

Folder Deleted : C:\Users\Whanau\Qtrax

Folder Deleted : C:\Users\Whanau\AppData\Local\AskToolbar

Folder Deleted : C:\Users\Whanau\AppData\Local\Conduit

Folder Deleted : C:\Users\Whanau\AppData\Local\hosts

Folder Deleted : C:\Users\Whanau\AppData\Local\Temp\AskSearch

Folder Deleted : C:\Users\Whanau\AppData\Local\Temp\CT3225826

Folder Deleted : C:\Users\Whanau\AppData\LocalLow\AskToolbar

Folder Deleted : C:\Users\Whanau\AppData\LocalLow\Conduit

Folder Deleted : C:\Users\Whanau\AppData\LocalLow\PriceGong

Folder Deleted : C:\Users\Whanau\AppData\Roaming\Babylon

Folder Deleted : C:\Users\Whanau\AppData\Roaming\SimilarSites

Folder Deleted : C:\Users\Whanau\AppData\Roaming\SogouExplorer

Folder Deleted : C:\Users\Whanau\AppData\Roaming\Tencent

Folder Deleted : C:\Users\Whanau\AppData\Roaming\Mozilla\Firefox\Profiles\2iem13dr.default\Extensions\{E71B541F-5E72-5555-A47C-E47863195841}

Folder Deleted : C:\Users\Whanau\AppData\Roaming\Mozilla\Firefox\Profiles\2iem13dr.default\Extensions\toolbar@ask.com

Folder Deleted : C:\Users\ping\AppData\Roaming\Mozilla\Firefox\Profiles\7idq6dx0.default\Extensions\05dd836e-2cbd-4204-9ff3-2f8a8665967d@a8876730-fb0c-4057-a2fc-f9c09d438e81.com

Folder Deleted : C:\Users\Whanau\AppData\Roaming\Mozilla\Firefox\Profiles\2iem13dr.default\Extensions\05dd836e-2cbd-4204-9ff3-2f8a8665967d@a8876730-fb0c-4057-a2fc-f9c09d438e81.com

Folder Deleted : C:\Users\Whanau\AppData\Roaming\Mozilla\Firefox\Profiles\2iem13dr.default\Extensions\{b6ac5e3c-5ceb-4e72-b451-f0e1ba983c14}

Folder Deleted : C:\Users\Whanau\AppData\Local\Google\Chrome\User Data\Default\Extensions\hidjnkeodmholilgafgdlgmgggbhnigl

Folder Deleted : C:\Users\Whanau\AppData\Local\Google\Chrome\User Data\Default\Extensions\nnlomafmkpiclmaaekkhpoecnclldmaa

File Deleted : C:\Users\Whanau\AppData\Roaming\Mozilla\Firefox\Profiles\2iem13dr.default\invalidprefs.js

File Deleted : C:\Users\Whanau\AppData\Roaming\Mozilla\Firefox\Profiles\2iem13dr.default\searchplugins\Askcom.xml

File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\Babylon.xml

File Deleted : C:\Users\Whanau\AppData\Roaming\Mozilla\Firefox\Profiles\2iem13dr.default\searchplugins\bingp.xml

File Deleted : C:\Users\Whanau\AppData\Roaming\Mozilla\Firefox\Profiles\2iem13dr.default\searchplugins\BrowserProtect.xml

File Deleted : C:\Users\Whanau\AppData\Roaming\Mozilla\Firefox\Profiles\2iem13dr.default\searchplugins\mixidj.xml

File Deleted : C:\Users\Whanau\AppData\Roaming\Mozilla\Firefox\Profiles\2iem13dr.default\user.js

File Deleted : C:\Windows\System32\Tasks\QtraxPlayer

File Deleted : C:\Windows\System32\Tasks\Scheduled Update for Ask Toolbar



***** [ Shortcuts ] *****





***** [ Registry ] *****



Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dhkplhfnhceodhffomolpfigojocbpcb

Key Deleted : HKLM\SOFTWARE\Classes\AppID\BabylonHelper.EXE

Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\NCTAudioCDGrabber2.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\NCTAudioCompress3.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\NCTAudioFile3.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\NCTAudioFileWMA3.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\NCTAudioFormatSettings3.DLL

Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd

Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1

Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHost.Tool

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHost.Tool.1

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasapi32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasmancs

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskSLib_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskSLib_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Babylon_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Babylon_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BabylonTC_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BabylonTC_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]

Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0035382.BHO

Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0035382.BHO.1

Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0035382.Sandbox

Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0035382.Sandbox.1

Key Deleted : HKCU\Software\584d7dbb735bf15

Key Deleted : HKLM\SOFTWARE\584d7dbb735bf15

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3225826

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [InboxAce Search Scope Monitor]

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [InboxAce_1g Browser Plugin Loader]

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{5E50AE1D-BC76-418B-94C4-EFEAC0CEF80C}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6517DD27-EA6F-4947-9DEA-F9C487BB1020}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6536801B-F50C-449B-9476-093DFD3789E3}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{69E54DE2-C4ED-4BEC-8046-E3F9AC74B4B0}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{72D89EBF-0C5D-4190-91FD-398E45F1D007}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C17DC5CF-54FF-4E63-8AC7-94335D6DA231}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D14D0EE2-2DD1-4230-BE70-3F3AD6172C40}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{F54A0D21-6A53-460C-8301-C694EC9E1033}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{F7BCCFD4-2FA6-477D-A1B0-EF7500B3C49E}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F14321-8FED-4CBC-B01A-4B57FC199062}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{05366194-3126-4601-AC1A-DDE573E093DC}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{061F450C-37B9-4330-9235-0F25D9F75B33}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{13119113-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{19D2F415-D58B-46BC-9390-C03DCBC21EB2}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{22FEB0F5-0BA0-4D4B-8A66-55A21667BC31}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{23BDC78C-B7BB-42E5-B970-54B292592D72}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{26249267-15F4-4DA3-8247-C5A78E4FA918}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2C6F7E96-73BC-47A5-9F51-B67F0BAFE24D}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{33119133-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{39B217B4-8C69-4E45-A8DC-8CC4DAD3CF0A}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CB4CE45-8849-4638-9226-D6B615A15827}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{43AB7B5D-4C40-4103-A549-7002A116A7D5}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4C58EB04-7B72-4D3D-A36E-66167A99BC31}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4EE0B011-604C-47F3-8F2B-39F79640B85E}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5C3B5DAA-0AFF-4808-90FB-0F2F2D760E36}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5EB0259D-AB79-4AE6-A6E6-24FFE21C3DA4}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{64697678-0000-0010-8000-00AA00389B71}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6E45F3E8-2683-4824-A6BE-08108022FB36}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{996ED20F-A740-47A2-A7EF-9620D422BB4E}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9F0F16DD-4E76-4049-A9B1-7A91E48F0323}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CADAF6BE-BF50-4669-8BFD-C27BD4E6181B}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CD5175E2-7CC1-418C-B66C-0AB95DAD4103}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D2B79F7D-2D7D-4420-B2A9-ECE52C7C83A0}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D8BFC514-1135-4393-B09A-193D2AAC5037}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F4288797-CB12-49CE-9DF8-7CDFA1143BEA}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FD501041-8EBE-11CE-8183-00AA00577DA2}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FE69C007-C452-4D3E-86D2-1730DF8BC871}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{11111111-1111-1111-1111-110311531182}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{061F450C-37B9-4330-9235-0F25D9F75B33}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{22FEB0F5-0BA0-4D4B-8A66-55A21667BC31}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2BEF239C-752E-4001-8048-F256E0D8CD93}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{49C00A51-6E59-41FE-B3FA-2D2157FAD67B}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6DFF5DBA-AE3A-46DB-B301-ECFFC6DB2982}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A36BCB13-778D-4A40-99C1-D686086D268F}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D2B79F7D-2D7D-4420-B2A9-ECE52C7C83A0}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DE34CD67-F1C8-4001-9A23-B8A68F63F377}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550355535582}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660366536682}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{1D55DAA5-04AC-4036-B0BE-DA81EE9676CD}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{212C2C4F-C845-4FBC-9561-C833A13D8DCE}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{3C5D1D57-16C8-473C-A552-37B8D88596FE}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{43B4B831-F41F-4F73-8F14-4FFF0BA75B1B}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4A115D8A-6A7B-4C72-92B1-2E2D01F36979}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{58CBF821-A0C7-4AE8-9430-77DD1AF38E99}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{6517DD27-EA6F-4947-9DEA-F9C487BB1020}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{6C9945B7-1D19-46CB-88C0-45A24DF6CD6E}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{72BCBFF7-2837-4CA0-B3B5-3DAED7F54601}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{824125FD-7732-4DA2-9277-3A7D0A0A0813}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{84B9B044-17C0-48FB-A300-C9747D5DF29C}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{85672EDB-2CC8-40B9-A9E8-77D3478F2EFB}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{99DF8440-814E-497F-BDDD-FB93E9E9DF96}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{CCA8F2AB-BE4E-41F0-A289-4D960CEA58EA}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{44444444-4444-4444-4444-440344534482}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110311531182}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{807DF5E0-4EF7-48A8-A405-239F3E29FFA9}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FE69C007-C452-4D3E-86D2-1730DF8BC871}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110311531182}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FE69C007-C452-4D3E-86D2-1730DF8BC871}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110311531182}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110311531182}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{FE69C007-C452-4D3E-86D2-1730DF8BC871}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{807DF5E0-4EF7-48A8-A405-239F3E29FFA9}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{83CAD530-387D-40FD-82EA-B9E863D92A9B}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{C17DC5CF-54FF-4E63-8AC7-94335D6DA231}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D14D0EE2-2DD1-4230-BE70-3F3AD6172C40}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F994E0D9-8335-48F1-99C2-A712C21F8D5F}

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{FE69C007-C452-4D3E-86D2-1730DF8BC871}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{FE69C007-C452-4D3E-86D2-1730DF8BC871}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{FE69C007-C452-4D3E-86D2-1730DF8BC871}]

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2BEF239C-752E-4001-8048-F256E0D8CD93}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{49C00A51-6E59-41FE-B3FA-2D2157FAD67B}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{6DFF5DBA-AE3A-46DB-B301-ECFFC6DB2982}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A36BCB13-778D-4A40-99C1-D686086D268F}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{DE34CD67-F1C8-4001-9A23-B8A68F63F377}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550355535582}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660366536682}

Value Deleted : HKLM\SOFTWARE\Policies\Google\Chrome\ExtensionInstallForcelist [1]

Key Deleted : HKCU\Software\APN PIP

Key Deleted : HKCU\Software\Ask.com

Key Deleted : HKCU\Software\AskToolbar

Key Deleted : HKCU\Software\Conduit

Key Deleted : HKCU\Software\Cr_Installer

Key Deleted : HKCU\Software\DataMngr

[#] Key Deleted : HKCU\Software\DataMngr_Toolbar

Key Deleted : HKCU\Software\InstallCore

Key Deleted : HKCU\Software\installedbrowserextensions

Key Deleted : HKCU\Software\Myfree Codec

Key Deleted : HKCU\Software\TENCENT

Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit

Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes

Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider

Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong

Key Deleted : HKCU\Software\AppDataLow\Software\smartbar

Key Deleted : HKCU\Software\AppDataLow\Software\hosts

Key Deleted : HKLM\Software\AskToolbar

Key Deleted : HKLM\Software\Babylon

Key Deleted : HKLM\Software\Conduit

Key Deleted : HKLM\Software\DataMngr

Key Deleted : HKLM\Software\Myfree Codec

Key Deleted : HKLM\Software\PIP

Key Deleted : HKLM\Software\SimilarSites

Key Deleted : HKLM\Software\TENCENT

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Line Deleted : user_pref("extensions.a05dd836e2cbd42049ff32f8a8665967da8876730fb0c4057a2fcf9c09d438e81com35382.reportInstall", true);

Line Deleted : user_pref("extensions.a05dd836e2cbd42049ff32f8a8665967da8876730fb0c4057a2fcf9c09d438e81com35382.statsDailyCounter", 118);

Line Deleted : user_pref("extensions.crossrider.bic", "13fdc3b273ff99f114291fadb0c091fb");



*************************



AdwCleaner[R0].txt - [39542 octets] - [29/10/2013 13:18:36]

AdwCleaner[R1].txt - [39603 octets] - [29/10/2013 13:20:04]

AdwCleaner[S0].txt - [39704 octets] - [29/10/2013 13:20:43]



########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [39765 octets] ##########

 


#5 fireman4it

fireman4it

    Bleepin' Fireman


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Posted 29 October 2013 - 05:37 PM

1.

  •    
  • Re-Run RogueKiller
       
  • Close all the running processes
       
  • Under Vista/Seven, right click -> Run as Administrator
       
  • Otherwise just double-click on RogueKiller.exe
       
  • When prompted, Click Delete 
       
  • A report should open, give its content to your helper. (RKreport could also be found next to the executable)
       
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename in winlogon.exe (or winlogon.com) and try again

 

 

2.

Please post a new HJT log.

 

3.

Do you live in New Zealand?


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#6 Rapanui

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Posted 30 October 2013 - 06:59 PM

Hi fireman4it, Thanks for your reply, enclosed is my latest HJT log.
Regards, Andreas PS I live in the North Island.   Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 8:56:02 p.m., on 30/10/2013 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v10.0 (10.00.9200.16720)   FIREFOX: 24.0 (en-US) Boot mode: Normal   Running processes: C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe C:\Program Files (x86)\Citrix\ICA Client\concentr.exe C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe C:\Program Files (x86)\Vodafone\Vodafone Mobile Broadband\Bin\MobileBroadband.exe C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe C:\Users\Whanau\Desktop\HijackThis.exe C:\Windows\SysWOW64\DllHost.exe   R3 - URLSearchHook: (no name) -  - (no file) R3 - URLSearchHook: (no name) - {5fdb0cd8-5760-44d1-8d13-a78bf558c3c7} - C:\Program Files (x86)\InboxAce_1g\bar\1.bin\1gSrcAs.dll F2 - REG:system.ini: UserInit=userinit.exe O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Search Assistant BHO - {9359da42-06fb-46f2-9e4a-05c05b98a5ef} - C:\Program Files (x86)\InboxAce_1g\bar\1.bin\1gSrcAs.dll O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office15\URLREDIR.DLL O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL O2 - BHO: Toolbar BHO - {d5a1d22b-9e17-454f-8ecd-83c578fb3983} - C:\PROGRA~2\INBOXA~2\bar\1.bin\1gbar.dll O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll O3 - Toolbar: InboxAce - {3775afd7-5921-4571-968f-85a631203d1c} - C:\Program Files (x86)\InboxAce_1g\bar\1.bin\1gbar.dll O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start O4 - HKLM\..\Run: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [MobileBroadband] C:\Program Files (x86)\Vodafone\Vodafone Mobile Broadband\Bin\MobileBroadband.exe /silent O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [OLPSYNCH] C:\Program Files (x86)\Offline Course Player\OlpSynch.exe O4 - HKCU\..\Run: [] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll O9 - Extra button: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dll O9 - Extra 'Tools' menuitem: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dll O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\vsocklib.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\vsocklib.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O15 - Trusted Zone: http://dynamics.microsoftelearning.com O15 - Trusted Zone: http://*.alipay.com (HKLM) O15 - Trusted Zone: http://*.alisoft.com (HKLM) O15 - Trusted Zone: http://*.taobao.com (HKLM) O15 - ESC Trusted Zone: http://*.update.microsoft.com O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.6.2.cab O16 - DPF: {488A4255-3236-44B3-8F27-FA1AECAA8844} (EditCtrl Class) - https://download.alipay.com/aliedit/aliedit/2401/aliedit.cab O16 - DPF: {5554DCB0-700B-498D-9B58-4E40E5814405} (RSClientPrint 2008 Class) - https://ngatiwhatuaprod.crm5.dynamics.com/Reserved.ReportViewerWebControl.axd?ReportSession=ubpprv45rr5ker2viwpin455&Culture=1033&CultureOverrides=True&UICulture=1033&UICultureOverrides=True&ReportStack=1&ControlID=c87c64823aa34aa2a7ddb9dcefa2657d&OpType=PrintCab&Arch=X86 O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe O23 - Service: Avira Real-Time Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe O23 - Service: Avira Web Protection (AntiVirWebService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\AVWEBGRD.EXE O23 - Service: Apache - Apache Software Foundation - C:\zpanel\bin\apache\bin\httpd.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: @%ProgramFiles%\Windows Identity Foundation\v3.5\c2wtsres.dll,-1000 (c2wts) - Unknown owner - C:\Program Files (x86)\Windows Identity Foundation\v3.5\c2wtshost.exe (file missing) O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe O23 - Service: Cron service (CRON) - Unknown owner - C:\zpanel\bin\crond\crons.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: hMailServer - hMailServer - C:\zpanel\bin\hmailserver\Bin\hMailServer.exe O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing) O23 - Service: InboxAceService (InboxAce_1gService) - COMPANYVERS_NAME - C:\PROGRA~2\INBOXA~2\bar\1.bin\1gbarsvc.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files (x86)\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: named - Unknown owner - C:\zpanel\bin\bind\bin\named.exe O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: TeamViewer 8 (TeamViewer8) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Player\vmware-authd.exe O23 - Service: Vodafone Mobile Broadband ·t?? (VmbService) - Vodafone - C:\Program Files (x86)\Vodafone\Vodafone Mobile Broadband\Bin\VmbService.exe O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe O23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: wampapache - Unknown owner - c:\wamp\bin\apache\apache2.2.22\bin\httpd.exe (file missing) O23 - Service: wampmysqld - Unknown owner - c:\wamp\bin\mysql\mysql5.5.24\bin\mysqld.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: WiFiPasswordService - Unknown owner - C:\Users\Whanau\AppData\Local\Temp\WiFiPasswordService.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)   -- End of file - 14079 bytes       BleepingComputer.com

Rapanui,

fireman4it has just posted a reply to a topic that you have subscribed to titled "I'm sure I'm infected but how to fix? HJT Log".

The topic can be found here:
http://www.bleepingcomputer.com/forums/t/511912/im-sure-im-infected-but-how-to-fix-hjt-log/?view=getnewpost

1.

  •    
  • Re-Run RogueKiller
       
  • Close all the running processes
       
  • Under Vista/Seven, right click -> Run as Administrator
       
  • Otherwise just double-click on RogueKiller.exe
       
  • When prompted, Click Delete 
       
  • A report should open, give its content to your helper. (RKreport could also be found next to the executable)
       
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename in winlogon.exe (or winlogon.com) and try again

 

 

2.

Please post a new HJT log.

 

3.

Do you live in New Zealand?

 

If you have configured in your control panel to receive immediate topic reply notifications, you may receive an
email for each reply made to this topic. Otherwise, only 1 email is sent per board visit for each subscribed topic.
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#7 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,505 posts
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Posted 30 October 2013 - 07:20 PM

Please read post #5  again and follow those directions.


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#8 Rapanui

Rapanui
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Posted 31 October 2013 - 02:44 AM

Hi there,

I thought I did but gave it another shot - log enclosed:
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 8:40:45 p.m., on 31/10/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16720)

FIREFOX: 24.0 (en-US)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Vodafone\Vodafone Mobile Broadband\Bin\MobileBroadband.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe
C:\Users\Whanau\Desktop\HijackThis.exe

R3 - URLSearchHook: (no name) -  - (no file)
R3 - URLSearchHook: (no name) - {5fdb0cd8-5760-44d1-8d13-a78bf558c3c7} - C:\Program Files (x86)\InboxAce_1g\bar\1.bin\1gSrcAs.dll
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Search Assistant BHO - {9359da42-06fb-46f2-9e4a-05c05b98a5ef} - C:\Program Files (x86)\InboxAce_1g\bar\1.bin\1gSrcAs.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office15\URLREDIR.DLL
O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL
O2 - BHO: Toolbar BHO - {d5a1d22b-9e17-454f-8ecd-83c578fb3983} - C:\PROGRA~2\INBOXA~2\bar\1.bin\1gbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: InboxAce - {3775afd7-5921-4571-968f-85a631203d1c} - C:\Program Files (x86)\InboxAce_1g\bar\1.bin\1gbar.dll
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [MobileBroadband] C:\Program Files (x86)\Vodafone\Vodafone Mobile Broadband\Bin\MobileBroadband.exe /silent
O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [OLPSYNCH] C:\Program Files (x86)\Offline Course Player\OlpSynch.exe
O4 - HKCU\..\Run: [] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra button: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dll
O9 - Extra 'Tools' menuitem: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\vsocklib.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\vsocklib.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: http://dynamics.microsoftelearning.com
O15 - Trusted Zone: http://*.alipay.com (HKLM)
O15 - Trusted Zone: http://*.alisoft.com (HKLM)
O15 - Trusted Zone: http://*.taobao.com (HKLM)
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.6.2.cab
O16 - DPF: {488A4255-3236-44B3-8F27-FA1AECAA8844} (EditCtrl Class) - https://download.alipay.com/aliedit/aliedit/2401/aliedit.cab
O16 - DPF: {5554DCB0-700B-498D-9B58-4E40E5814405} (RSClientPrint 2008 Class) - https://ngatiwhatuaprod.crm5.dynamics.com/Reserved.ReportViewerWebControl.axd?ReportSession=ubpprv45rr5ker2viwpin455&Culture=1033&CultureOverrides=True&UICulture=1033&UICultureOverrides=True&ReportStack=1&ControlID=c87c64823aa34aa2a7ddb9dcefa2657d&OpType=PrintCab&Arch=X86
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira Real-Time Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira Web Protection (AntiVirWebService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\AVWEBGRD.EXE
O23 - Service: Apache - Apache Software Foundation - C:\zpanel\bin\apache\bin\httpd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%ProgramFiles%\Windows Identity Foundation\v3.5\c2wtsres.dll,-1000 (c2wts) - Unknown owner - C:\Program Files (x86)\Windows Identity Foundation\v3.5\c2wtshost.exe (file missing)
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: Cron service (CRON) - Unknown owner - C:\zpanel\bin\crond\crons.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hMailServer - hMailServer - C:\zpanel\bin\hmailserver\Bin\hMailServer.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: InboxAceService (InboxAce_1gService) - COMPANYVERS_NAME - C:\PROGRA~2\INBOXA~2\bar\1.bin\1gbarsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files (x86)\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: named - Unknown owner - C:\zpanel\bin\bind\bin\named.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: TeamViewer 8 (TeamViewer8) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Player\vmware-authd.exe
O23 - Service: Vodafone Mobile Broadband ·t?? (VmbService) - Vodafone - C:\Program Files (x86)\Vodafone\Vodafone Mobile Broadband\Bin\VmbService.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe
O23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: wampapache - Unknown owner - c:\wamp\bin\apache\apache2.2.22\bin\httpd.exe (file missing)
O23 - Service: wampmysqld - Unknown owner - c:\wamp\bin\mysql\mysql5.5.24\bin\mysqld.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: WiFiPasswordService - Unknown owner - C:\Users\Whanau\AppData\Local\Temp\WiFiPasswordService.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 14046 bytes
 

Regards,

Andreas



#9 fireman4it

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Posted 31 October 2013 - 11:08 AM

  •    
  • Download RogueKiller on the desktop
       
  • Close all the running processes
       
  • Under Vista/Seven, right click -> Run as Administrator
       
  • Otherwise just double-click on RogueKiller.exe
       
  • When prompted, Click Scan 
       
  • A report should open, give its content to your helper. (RKreport could also be found next to the executable)
       
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename in winlogon.exe (or winlogon.com) and try again


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

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#10 fireman4it

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Posted 06 November 2013 - 12:20 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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