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laptop bluescreen 2057

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#1 rsimmonsperez


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Posted 25 October 2013 - 11:56 AM

when i turn my laptop parts of the screen goes pixelated. i had an error report which had the error code 2057 and the bluescreen error name when i turn it on it only worked for 5 minutes or so before crashing and the screen going funny again and it then rebooted and said amd driver crashed but it had been fixed but now when i turn it on, it works but i can't see most of the screen because it is pixelated with weird colours. I have plugged the computer into an external moniter and i still get the pixelation but i can hear the computer working and it turns on and reboots straight away unless i use safe mode on startup.
my laptop is a dell studio 1558 and runs windows 7

Edited by rsimmonsperez, 25 October 2013 - 11:56 AM.

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#2 Anshad Edavana

Anshad Edavana

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Posted 26 October 2013 - 12:49 PM



Please try updating the video driver. First, uninstall the current AMD\ATI driver by running the below tool from safe mode.




Reboot the system in to normal mode and install the below driver.




If the issue remains, please post a snapshot of the screen when it crashes.

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