My Name is Christoph and I am encountering a massive Problem, that i wasn't able to solve. I hope that there is somebody out there who is able and willing to help me.
My mother visited me last Sunday afternoon and said, that her Notebook (Lenovo B570) is not going to boot any more. Ok, I thought, that might be solved in a quick.
She said that she tried to (Hardkey-) shut down the Notebook while booting (After Restart) into Win 7 after Installing Windows Updates.
When trying to Boot into Windows7 (same in Safe Mode) right before the Windows Log In Splash Screen should appear (After the Starting Windows Screen/Animation/Logo disappears) a BSOD appears telling:
STOP: c0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix this problem.
Then I tried to do a System Startup Repair (System Recovery Options from the Advanced Boot Options & from DVD). But it Fails with:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200190
Problem Signature 05: AutoFailover
Problem Signature 06: 21
Problem Signature 07: NoRootCause
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1031
"rstrui.exe The instruction 0xfc46584d refers to Memory 0x00000008. The Process couldn't be completed in the Memory. Click OK to finish this Action."
After that I used "Hiren's Boot CD 14.x" (MiniXP) and found out that she tried to save her "Users" Folder on an other Partition (C->D)
I copied the files back, and tried the methods above, but without any success.
After days of searching in the web I found an article of an other user who encoutered almost the same Problems. But he was able to fix that Problem, just because of your help!
The FRST.txt should be attached in this article.
I would really apreciate any help! Thank you so much in advance.
Futhermore i want to say sorry for the spelling/Grammar mistakes i have done in this Thread. English isn't my mothertongue, but i gave my best.
Best regards from Germany,