As I said in the title Windows (XP) won't sart my external dvd rw drive. The message I get when I click on properties for the device is this:
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Is there a way to fix this? If not, will it do me any good to get a new drive?
I should also say that I have an internal cd/dvd drive with the same problem and I removed a virus about 2 weeks ago shortly after the problem appeared.
Any help will be appreciated. Thanks.