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Issues with hard drives after recovery


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#1 Eamon Bayle

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Posted 24 October 2013 - 07:13 PM

Hello forumers ! This is my first post.
I'm quite desesperate by some issues that occurred today.

There's a problem with a computer with Windows 8.1 in it. This desktop computer have 3 hard drives in it.
The main disk, with a partition with a recovery (Win 7) and the operating system.
2nd disk of 1.5 Tb, back in Win 8, 400 Gb was free space.
3rd another one of 500 Gb, with 500 Gb of free space.

The problem is, after seeing that we cannot use Inventor 2012 in Windows 8 OS, we decided to format the computer via recovery manager to put it back to factory values. After this, the main disk has the Win 7, but now, the second disk is detected and accessible, but it says that the capacity is only 400 (the 400 that was free before).
And the 3rd is undetectable.

Using Speccy software, seems that the disks appears as connected and with the original size, but Windows 7 don't, and we are in fear to have lost all the data.

Anyone knows what happen here?

Thanks a lot !

Edited by hamluis, 25 October 2013 - 05:58 AM.
Moved from Internal Hardware to Win 8 - Hamluis.


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#2 TsVk!

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Posted 24 October 2013 - 07:58 PM

Might do better to post this in Win 8 forum, as it is a software/OS error...

 

I bet if you booted with a live cd you could see all of your data.



#3 Eamon Bayle

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Posted 25 October 2013 - 07:58 AM

It didn't work the live USB we used. We will do this too once I get there.

 

Well we did a disk management

The new information is that, the 1,5 Tb is the one that is not recognized (second disk). We confused the third 500Gb disk with the second.
So third is recognized and empty as it was, but the 1,5 Tb is not. Is where all the data is.

Here's a screen attached.

5739d1382705826-issues-hard-drives-after

THanks in advance



#4 Eamon Bayle

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Posted 29 October 2013 - 03:48 AM

We got a copy of linux on a live USB pen drive, and this one detects all hard disks except the 1,5 TB.
1,5 TB HD is not even detected by the live distribution.... What can we do?



#5 TsVk!

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Posted 29 October 2013 - 04:46 AM

Seems like you created partitions that you didn't want in the formatting...

 

There are a lot of tools on Parted Magic that can help you recover your data and bring the drives back to life. It is also a live Linux cd.






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