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Antivirus Security Pro Removal Returned after gone thru guide


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41 replies to this topic

#1 leoliger

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Posted 24 October 2013 - 06:31 PM

My computer system has been plagued by the Antivirus Security Pro scarware. I have gone through the guide and done what it has said as instructed, however a couple of days later it returned again. Now, when it came back I was trying to go through my emails and it came up before I even looked at any emails for the day. The first time I clicked on a email that said something about voice mails. I search for something to get rid of scareware and it worked. Used RKill and malware-bytes to get rid of it, but returned again. I normally have Norton Security as my main anti-virus protection. I am thinking of re-installing Norton because it did not come up when I clicked on it the day I got rid of the virus because I thought nothing of it. Now, there could be files still associated with the Antivirus Security Pro still lurking in the computer that malware-bytes did not catch the second time I ran the malware-bytes full scan. Right now, I am trying to see why it cam up again.

 

OS: Windows 7 Home Premium 64-bit

Ram: 4gb

Processor: Intel Pentium CPU G630 2.70GHz 2.69GHz

 



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#2 gringo_pr

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    Bleepin Gringo


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Posted 24 October 2013 - 09:54 PM



Hello leoliger

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 leoliger

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Posted 24 October 2013 - 10:31 PM

Here are the logs of attach.txt and dds.txt:

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16720  BrowserJavaVersion: 10.45.2
Run by maria at 22:28:46 on 2013-10-24
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4040.1893 [GMT -5:00]
.
AV: Norton Security Suite *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BBSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe
C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe
C:\Program Files (x86)\Norton Security Suite\Norton Security Suite\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\Secunia\PSI\PSIA.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton Security Suite\Norton Security Suite\Engine\20.4.0.40\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe
C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Canon\ImageBrowser EX\MFManager.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingApp.exe
C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingBar.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingSurrogate.exe
C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingSurrogate.exe
C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingSurrogate.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\SeaPort.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.comcast.net/tt2/?cid=tbid10252013
uDefault_Page_URL = hxxp://www.bing.com/?pc=MAGW
mWinlogon: Userinit = userinit.exe,
BHO: XFINITY Toolbar: {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Norton Security Suite\Engine\20.4.0.40\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Norton Security Suite\Engine\20.4.0.40\ips\ipsbho.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Constant Guard Protection Suite: {B84CDBE7-1B46-494B-A188-01D4C52DEB61} - C:\ProgramData\White Sky, Inc\ID Vault\IEBHO1.13.924.1\NativeBHO.dll
BHO: Updater For XFIN_PORTAL: {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - C:\Program Files (x86)\xfin_portal\auxi\comcastAu.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingExt.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Norton Security Suite\Engine\20.4.0.40\coieplg.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingExt.dll
TB: XFINITY Toolbar: {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Norton Security Suite\Engine\20.4.0.40\coieplg.dll
uRun: [pimsoc] "C:\Windows\System32\rundll32.exe" "C:\Users\maria\AppData\Roaming\pimsoc.dll",Proxy_Type
mRun: [Hotkey Utility] C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CONSTA~1.LNK - C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\IMAGEB~1.LNK - C:\Program Files (x86)\Canon\ImageBrowser EX\MFManager.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl-esd.sun.com/update/1.6.0/jinstall-6-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{D6884010-BA3F-428F-A051-529821B195BB} : DHCPNameServer = 75.75.75.75 75.75.76.76
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1404000.028\symds64.sys [2013-10-24 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1404000.028\symefa64.sys [2013-10-24 1139800]
R1 AntiLog32;AntiLog32;C:\Windows\System32\drivers\AntiLog64.sys [2013-10-24 49240]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20131022.001\BHDrvx64.sys [2013-10-22 1524824]
R1 ccSet_N360;Norton Security Suite Settings Manager;C:\Windows\System32\drivers\N360x64\1404000.028\ccsetx64.sys [2013-10-24 169048]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20131024.001\IDSviA64.sys [2013-10-24 521816]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1404000.028\ironx64.sys [2013-10-24 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1404000.028\symnets.sys [2013-10-24 433752]
R2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BBSvc.EXE [2013-7-23 193696]
R2 GREGService;GREGService;C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe [2011-5-29 36456]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-10-21 13336]
R2 IDVaultSvc;CGPS Service;C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe [2013-9-25 56896]
R2 Live Updater Service;Live Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2011-10-21 244624]
R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Norton Security Suite\Engine\20.4.0.40\ccsvchst.exe [2013-10-24 144368]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2011-3-29 598312]
R2 Secunia PSI Agent;Secunia PSI Agent;C:\Program Files (x86)\Secunia\PSI\psia.exe [2013-10-14 1228504]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-12-8 2656280]
R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\SeaPort.EXE [2013-7-23 240288]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-10-24 140376]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-10-21 317440]
R3 PSI;PSI;C:\Windows\System32\drivers\psi_mf_amd64.sys [2013-10-14 18456]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
S1 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\drivers\NISx64\1309010.00E\ccsetx64.sys [2013-2-5 167072]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
S2 Fitbit Connect;Fitbit Connect Service;C:\Users\maria\Desktop\Fitbit Connect\FitbitConnectService.exe [2013-2-25 1239584]
S2 Secunia Update Agent;Secunia Update Agent;C:\Program Files (x86)\Secunia\PSI\sua.exe [2013-10-14 660184]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-9-5 171680]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-2-11 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-10-25 03:17:20 -------- d-----w- C:\Windows\System32\MRT
2013-10-25 02:23:43 433752 ----a-w- C:\Windows\System32\drivers\N360x64\1404000.028\symnets.sys
2013-10-25 02:23:43 23448 ----a-r- C:\Windows\System32\drivers\N360x64\1404000.028\symelam.sys
2013-10-25 02:23:42 493656 ----a-w- C:\Windows\System32\drivers\N360x64\1404000.028\symds64.sys
2013-10-25 02:23:42 36952 ----a-w- C:\Windows\System32\drivers\N360x64\1404000.028\srtspx64.sys
2013-10-25 02:23:42 1139800 ----a-w- C:\Windows\System32\drivers\N360x64\1404000.028\symefa64.sys
2013-10-25 02:23:41 796760 ----a-w- C:\Windows\System32\drivers\N360x64\1404000.028\srtsp64.sys
2013-10-25 02:23:41 224416 ----a-r- C:\Windows\System32\drivers\N360x64\1404000.028\ironx64.sys
2013-10-25 02:23:41 169048 ----a-w- C:\Windows\System32\drivers\N360x64\1404000.028\ccsetx64.sys
2013-10-25 02:23:26 -------- d-----w- C:\Windows\System32\drivers\N360x64\1404000.028
2013-10-25 02:01:17 75888 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{15AA0DEB-CD41-4CD8-9640-2CAA943FE994}\offreg.dll
2013-10-25 00:15:23 -------- d-----w- C:\Windows\System32\drivers\N360x64
2013-10-25 00:01:10 -------- d-----w- C:\Users\maria\AppData\Local\White_Sky,_Inc
2013-10-25 00:00:32 49240 ----a-w- C:\Windows\System32\drivers\AntiLog64.sys
2013-10-25 00:00:32 10400056 ----a-w- C:\Windows\SysWow64\ZALSDKCore.dll
2013-10-25 00:00:32 -------- d-----w- C:\Windows\SysWow64\ZALSDK_uninst
2013-10-25 00:00:23 -------- d-----w- C:\Program Files (x86)\xfin_portal
2013-10-24 14:49:00 811008 ----a-w- C:\Users\maria\AppData\Roaming\pimsoc.dll
2013-10-22 17:27:22 -------- d-----w- C:\Program Files\CCleaner
2013-10-22 17:24:06 -------- d-----r- C:\Program Files (x86)\Skype
2013-10-22 17:16:40 -------- d-----w- C:\ProgramData\Oracle
2013-10-22 17:16:24 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-22 17:06:18 -------- d-----w- C:\Users\maria\AppData\Local\Secunia PSI
2013-10-22 17:06:14 -------- d-----w- C:\Program Files (x86)\Secunia
2013-10-22 16:59:41 -------- d-----w- C:\Program Files (x86)\VS Revo Group
2013-10-22 15:16:03 -------- d-----w- C:\Users\maria\AppData\Roaming\Malwarebytes
2013-10-22 15:15:56 -------- d-----w- C:\ProgramData\Malwarebytes
2013-10-22 15:15:55 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-10-22 15:15:55 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-10-22 14:53:03 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2013-10-22 14:53:03 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys
2013-10-22 14:53:03 52736 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2013-10-22 14:53:03 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2013-10-22 14:53:03 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys
2013-10-22 14:53:03 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2013-10-22 14:53:03 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
2013-10-22 14:37:31 -------- d-----w- C:\ProgramData\DpXggaD3
2013-10-22 14:30:51 10280728 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{15AA0DEB-CD41-4CD8-9640-2CAA943FE994}\mpengine.dll
2013-10-14 10:04:42 18456 ----a-w- C:\Windows\System32\drivers\psi_mf_amd64.sys
2013-10-04 22:20:21 -------- d-----w- C:\Users\maria\AppData\Local\{D7867E38-9C10-4A65-83CD-278B7BA975BD}
.
==================== Find3M  ====================
.
2013-10-25 02:23:43 177312 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2013-10-09 13:15:09 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-09 13:15:09 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-09-22 23:27:48 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-09-22 23:27:48 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-09-22 22:54:51 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2013-09-22 22:54:50 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-09-22 22:54:50 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-09-21 03:38:39 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-09-21 03:30:24 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-09-21 02:48:36 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-09-21 02:39:47 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-09-14 01:10:19 497152 ----a-w- C:\Windows\System32\drivers\afd.sys
2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll
2013-09-03 19:35:10 278800 ------w- C:\Windows\System32\MpSigStub.exe
2013-08-29 02:17:48 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-08-29 02:16:35 1732032 ----a-w- C:\Windows\System32\ntdll.dll
2013-08-29 02:16:28 243712 ----a-w- C:\Windows\System32\wow64.dll
2013-08-29 02:16:14 859648 ----a-w- C:\Windows\System32\tdh.dll
2013-08-29 02:13:28 878080 ----a-w- C:\Windows\System32\advapi32.dll
2013-08-29 01:51:45 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:31 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-08-29 01:50:30 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-08-29 01:50:16 619520 ----a-w- C:\Windows\SysWow64\tdh.dll
2013-08-29 01:48:17 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll
2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-08-29 00:49:53 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-08-29 00:49:52 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-08-29 00:49:52 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-08-29 00:49:49 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys
2013-08-28 01:12:33 461312 ----a-w- C:\Windows\System32\scavengeui.dll
2013-08-05 02:25:45 155584 ----a-w- C:\Windows\System32\drivers\ataport.sys
2013-08-02 02:14:57 215040 ----a-w- C:\Windows\System32\winsrv.dll
2013-08-02 02:13:34 424448 ----a-w- C:\Windows\System32\KernelBase.dll
2013-08-02 01:50:42 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2013-08-02 01:09:17 338432 ----a-w- C:\Windows\System32\conhost.exe
2013-08-02 00:59:09 112640 ----a-w- C:\Windows\System32\smss.exe
2013-08-02 00:43:05 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:05 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:05 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:05 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2013-08-01 12:09:36 983488 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
.
============= FINISH: 22:28:57.62 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium 
Boot Device: \Device\HarddiskVolume2
Install Date: 2/9/2012 8:29:28 PM
System Uptime: 10/24/2013 10:11:07 PM (0 hours ago)
.
Motherboard: Gateway |  | SX2855
Processor: Intel® Pentium® CPU G630 @ 2.70GHz | CPU 1 | 2700/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 917 GiB total, 855.019 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Norton Internet Security Settings Manager
Device ID: ROOT\LEGACY_CCSET_NIS\0000
Manufacturer: 
Name: Norton Internet Security Settings Manager
PNP Device ID: ROOT\LEGACY_CCSET_NIS\0000
Service: ccSet_NIS
.
==== System Restore Points ===================
.
RP165: 10/1/2013 9:28:17 AM - Windows Update
RP166: 10/8/2013 8:29:39 AM - Windows Update
RP167: 10/11/2013 3:00:14 AM - Windows Update
RP168: 10/15/2013 8:59:38 AM - Windows Update
RP169: 10/22/2013 9:29:57 AM - Windows Update
RP170: 10/22/2013 9:53:05 AM - Windows Update
RP171: 10/22/2013 12:13:07 PM - Installed MSXML 4.0 SP3 Parser
RP172: 10/22/2013 12:14:06 PM - Installed Java 7 Update 45
RP173: 10/22/2013 12:19:06 PM - Installed MSXML 4.0 SP3 Parser
RP174: 10/24/2013 3:00:25 AM - Windows Update
RP175: 10/24/2013 10:16:50 PM - Windows Update
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.0) MUI
Adobe Reader X (10.1.8)
Agatha Christie - Death on the Nile
AntiLogger SDK version 1.6.6.281
Bejeweled 2 Deluxe
Bing Bar
Build-a-lot 4 - Power Source
Canon Utilities CameraWindow DC 8
Canon Utilities ImageBrowser EX
CCleaner
Chronicles of Albian
Constant Guard Protection Suite
Cradle of Rome 2
CyberLink MediaEspresso
CyberLink PowerDVD 10
D3DX10
Dora's World Adventure
eBay Worldwide
Evernote v. 4.5.1
Final Drive: Nitro
Fooz Kids
Fooz Kids Platform
Galerie de photos Windows Live
Gateway Games
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Updater
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
GoToMeeting 5.5.0.1132
Governor of Poker 2 Premium Edition
Hotkey Utility
HP LaserJet P2030 Series
HP Officejet Pro 8500 A910 Basic Device Software
HP Officejet Pro 8500 A910 Help
hppusgP2030
HPSSupply
Identity Card
Intel® Control Center
Intel® Management Engine Components
Intel® Processor Graphics
Intel® Rapid Storage Technology
Java 7 Update 45
Java Auto Updater
Java™ 6 Update 25
Jewel Match 3
Junk Mail filter update
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MrvlUsgTracking64
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2758694)
Mystery of Mortlake Mansion
Nero BackItUp 10
Nero BackItUp 10 Help (CHM)
Nero Control Center 10
Nero ControlCenter 10 Help (CHM)
Nero Core Components 10
Nero DiscSpeed 10
Nero DiscSpeed 10 Help (CHM)
Nero Express 10
Nero Express 10 Help (CHM)
Nero Multimedia Suite 10 Essentials
Nero RescueAgent 10
Nero RescueAgent 10 Help (CHM)
Nero StartSmart 10
Nero StartSmart 10 Help (CHM)
Nero Update
NOOK for PC
Norton Security Suite
Penguins!
PIXELA AAC LC CODEC
Plants vs. Zombies - Game of the Year
Polar Bowler
Polar Golfer
Realtek High Definition Audio Driver
Revo Uninstaller 1.95
Secunia PSI (3.0.0.8013)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Skype™ 6.9
Times Reader
Torchlight
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update Installer for WildTangent Games App
Virtual Villagers 5 - New Believers
WildTangent Games App (Gateway Games)
Windows Live
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
XFINITY Toolbar
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
10/24/2013 7:12:48 PM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
10/24/2013 7:05:02 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097}
10/24/2013 7:01:00 PM, Error: Service Control Manager [7030]  - The CGPS Service service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
10/24/2013 6:57:41 PM, Error: Service Control Manager [7001]  - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:  The dependency service or group failed to start.
10/24/2013 6:57:41 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
10/24/2013 6:57:41 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
10/24/2013 6:57:39 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
10/24/2013 6:57:34 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
10/24/2013 6:57:09 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  BHDrvx64 ccSet_NIS discache eeCtrl IDSVia64 spldr SRTSPX SymIRON SymNetS Wanarpv6
10/24/2013 6:57:07 PM, Error: Service Control Manager [7001]  - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error:  The dependency service or group failed to start.
10/24/2013 6:49:11 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
10/24/2013 3:17:07 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  BHDrvx64 ccSet_NIS SymIRON
10/24/2013 10:12:14 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  ccSet_NIS
10/24/2013 10:12:14 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Client Virtualization Handler service to connect.
10/24/2013 10:12:14 PM, Error: Service Control Manager [7000]  - The Client Virtualization Handler service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
10/24/2013 10:11:29 PM, Error: Service Control Manager [7000]  - The Fitbit Connect Service service failed to start due to the following error:  The system cannot find the file specified.
10/22/2013 10:13:11 AM, Error: Disk [11]  - The driver detected a controller error on \Device\Harddisk4\DR4.
.
==== End Of File ===========================


#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:11:55 PM

Posted 24 October 2013 - 10:43 PM



Hello leoliger

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 leoliger

leoliger
  • Topic Starter

  • Members
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  • Local time:09:55 PM

Posted 24 October 2013 - 11:18 PM

Here are the logs from the last two programs:

 

# AdwCleaner v3.010 - Report created 24/10/2013 at 23:06:21
# Updated 20/10/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : maria - REALTORMD
# Running from : C:\Users\maria\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\24x7 help
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AppGraffiti
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RebateInformer
Folder Deleted : C:\Program Files (x86)\Inbox Toolbar
Folder Deleted : C:\Program Files (x86)\TotalRecipeSearch_14EI
Folder Deleted : C:\Program Files (x86)\xfin_portal
Folder Deleted : C:\Users\maria\AppData\LocalLow\comcasttb
Folder Deleted : C:\Users\maria\AppData\LocalLow\Inbox Toolbar
Folder Deleted : C:\Users\maria\AppData\LocalLow\RebateInformer
Folder Deleted : C:\Users\maria\AppData\LocalLow\TotalRecipeSearch_14EI
Folder Deleted : C:\Users\maria\AppData\LocalLow\xfin_portal
Folder Deleted : C:\Users\maria\AppData\Roaming\24x7 help
File Deleted : C:\Users\Public\Desktop\eBay.lnk
File Deleted : C:\Users\Public\Desktop\RebateGiant.com.url
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{49BC4DD1-0E69-4611-9164-0009538C5E46}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0214A12B-C5A3-437F-A6F3-068ABCD8C85E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{08635077-8829-49E2-B338-C968817EB460}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{20A3F109-F7C1-47B4-8098-8E654B264B1D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8C7478AB-3155-463E-936F-55F91F0F10D0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{96DD9437-5D20-4EFB-BF52-A4A605A4E0AA}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9E1B65EE-A131-42B4-94CA-847505E2F611}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0214A12B-C5A3-437F-A6F3-068ABCD8C85E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{96DD9437-5D20-4EFB-BF52-A4A605A4E0AA}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4A11A6BD-7880-49BD-92D4-6F09D0BD3250}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{68DE31F7-43FF-4EE2-B88B-10665016970D}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{1791C1B5-FFD0-4D4B-ABCD-7A7DF6EAA89C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{49BC4DD1-0E69-4611-9164-0009538C5E46}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{0214A12B-C5A3-437F-A6F3-068ABCD8C85E}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{96DD9437-5D20-4EFB-BF52-A4A605A4E0AA}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{49BC4DD1-0E69-4611-9164-0009538C5E46}
Key Deleted : HKCU\Software\AppDataLow\Software\xfin_portal
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\xfin_portal
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16720
 
 
-\\ Google Chrome v30.0.1599.101
 
[ File : C:\Users\maria\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [4389 octets] - [24/10/2013 22:54:07]
AdwCleaner[S0].txt - [4051 octets] - [24/10/2013 23:06:21]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [4111 octets] ##########

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.7 (10.15.2013:3)
OS: Windows 7 Home Premium x64
Ran by maria on Thu 10/24/2013 at 23:11:00.91
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Suspicious HKCU\..\Run entries found. Trojan:JS/Medfos.B?
 
    Value Name          Type                             Value Data                     
========================================================================================
    pimsoc    REG_SZ    "C:\Windows\System32\rundll32.exe" "C:\Users\maria\AppData\Roaming\pimsoc.dll",Proxy_Type
 
Suspicious HKCU\..\Run entries found. Trojan:JS/Medfos.B?
 
    Value Name          Type                             Value Data                     
========================================================================================
    pimsoc    REG_SZ    "C:\Windows\System32\rundll32.exe" "C:\Users\maria\AppData\Roaming\pimsoc.dll",Proxy_Type
 
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Users\maria\AppData\Roaming\pcpowerspeed"
Successfully deleted: [Folder] "C:\Users\maria\appdata\locallow\totalrecipesearch_14"
Successfully deleted: [Folder] "C:\Program Files (x86)\totalrecipesearch_14"
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{0FEB8FA9-F6F3-4A74-ABCE-64875BFC030A}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{17388405-E08F-42B2-A8B7-B945B0D50227}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{30548CCC-3046-4DA6-A3EF-68045A1691A7}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{397F867C-1A5F-4239-A893-863C63488CE8}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{417E39CA-2BD4-411E-A8DE-19CF27D56228}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{4F1A9802-C12A-4A62-960A-16B7FF35D565}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{5400EEC8-803A-4313-8247-30A7B77B17C2}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{56B8FC34-ABCE-4BCD-A4CF-10021D696DAD}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{6E498BBA-7401-4612-B23A-8BB3E7F82489}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{82DD4879-D229-43D2-B299-F6CA52B16466}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{97E715D9-1B71-4F1A-89F2-6D4CEFA29B5A}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{988C0A93-A092-4022-AA45-8B3DF1B49B60}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{9904A76B-C0E1-46E4-B395-7FA7E2616CB3}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{9D5160A8-28CE-4323-A0CE-789B496168B2}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{B173D45C-EC54-484C-8EFF-E86C572B4CFD}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{D2AE88F2-A961-4F61-95C5-10459608D4AB}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{D7867E38-9C10-4A65-83CD-278B7BA975BD}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{D9BD2844-AE06-4440-B777-57FD6C5BD065}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{DD999D5E-F9FD-4D3A-9970-4CD4D585B7CD}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{DF1B027A-E3D9-452B-BCC5-A52BADA4FAA1}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{E0601B87-3210-456B-9361-2DFBE0BF98C5}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{EAD001D5-A3B8-43FB-9191-4D4AACD6ABD6}
Successfully deleted: [Empty Folder] C:\Users\maria\appdata\local\{FEDF34DA-7CC9-4F7D-A474-BE267C474422}
 
 
 
~~~ Chrome
 
Successfully deleted: [Folder] C:\Users\maria\appdata\local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 10/24/2013 at 23:16:32.99
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#6 leoliger

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Posted 24 October 2013 - 11:21 PM

So, far everything is going ok but the Norton Security Suite is acting funny where it is constantly having errors. Even though I uninstalled, what I thought was an uninstall, and it does not want to work. My IE browser refuses to connect to the internet, but the Chrome browser is just fine.

 

This has all happened when I tried to uninstalled Norton and re-install it. Because this computer has not been updated properly for some time it needed the re-install of the security suite. 


Edited by leoliger, 24 October 2013 - 11:23 PM.


#7 gringo_pr

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Posted 25 October 2013 - 12:15 AM


Hello leoliger

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#8 leoliger

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Posted 25 October 2013 - 12:37 AM

Here is the combo fix log:

 

ComboFix 13-10-24.01 - maria 10/25/2013   0:31.1.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4040.2404 [GMT -5:00]
Running from: c:\users\maria\Downloads\ComboFix.exe
AV: Norton Security Suite *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Security Suite *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-09-25 to 2013-10-25  )))))))))))))))))))))))))))))))
.
.
2013-10-25 05:34 . 2013-10-25 05:34 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-10-25 04:10 . 2013-10-25 04:10 -------- d-----w- c:\windows\ERUNT
2013-10-25 03:54 . 2013-10-25 04:06 -------- d-----w- C:\AdwCleaner
2013-10-25 03:17 . 2013-10-25 03:19 -------- d-----w- c:\windows\system32\MRT
2013-10-25 03:16 . 2012-08-24 18:13 154480 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
2013-10-25 03:16 . 2012-08-24 18:09 458712 ----a-w- c:\windows\system32\drivers\cng.sys
2013-10-25 03:16 . 2012-08-24 18:05 340992 ----a-w- c:\windows\system32\schannel.dll
2013-10-25 03:16 . 2012-08-24 16:57 247808 ----a-w- c:\windows\SysWow64\schannel.dll
2013-10-25 03:16 . 2012-08-24 18:03 1448448 ----a-w- c:\windows\system32\lsasrv.dll
2013-10-25 03:16 . 2012-08-24 16:57 22016 ----a-w- c:\windows\SysWow64\secur32.dll
2013-10-25 03:16 . 2012-08-24 16:53 96768 ----a-w- c:\windows\SysWow64\sspicli.dll
2013-10-25 03:16 . 2012-05-04 11:00 366592 ----a-w- c:\windows\system32\qdvd.dll
2013-10-25 03:16 . 2012-05-04 09:59 514560 ----a-w- c:\windows\SysWow64\qdvd.dll
2013-10-25 00:15 . 2013-10-25 03:03 -------- d-----w- c:\windows\system32\drivers\N360x64
2013-10-25 00:01 . 2013-10-25 00:01 -------- d-----w- c:\users\maria\AppData\Local\White_Sky,_Inc
2013-10-25 00:00 . 2013-10-25 00:00 -------- d-----w- c:\windows\SysWow64\ZALSDK_uninst
2013-10-25 00:00 . 2013-10-25 00:00 49240 ----a-w- c:\windows\system32\drivers\AntiLog64.sys
2013-10-25 00:00 . 2013-09-13 00:07 10400056 ----a-w- c:\windows\SysWow64\ZALSDKCore.dll
2013-10-24 14:49 . 2013-10-24 14:49 811008 ----a-w- c:\users\maria\AppData\Roaming\pimsoc.dll
2013-10-22 17:27 . 2013-10-22 17:27 -------- d-----w- c:\program files\CCleaner
2013-10-22 17:24 . 2013-10-22 17:24 -------- d-----w- c:\program files (x86)\Common Files\Skype
2013-10-22 17:24 . 2013-10-22 17:24 -------- d-----r- c:\program files (x86)\Skype
2013-10-22 17:16 . 2013-10-22 17:16 -------- d-----w- c:\programdata\Oracle
2013-10-22 17:16 . 2013-10-22 17:16 -------- d-----w- c:\program files (x86)\Common Files\Java
2013-10-22 17:16 . 2013-10-08 12:50 96168 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-22 17:06 . 2013-10-22 17:06 -------- d-----w- c:\users\maria\AppData\Local\Secunia PSI
2013-10-22 17:06 . 2013-10-22 17:06 -------- d-----w- c:\program files (x86)\Secunia
2013-10-22 16:59 . 2013-10-22 16:59 -------- d-----w- c:\program files (x86)\VS Revo Group
2013-10-22 15:16 . 2013-10-22 15:16 -------- d-----w- c:\users\maria\AppData\Roaming\Malwarebytes
2013-10-22 15:15 . 2013-10-22 15:15 -------- d-----w- c:\programdata\Malwarebytes
2013-10-22 15:15 . 2013-10-24 23:14 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-10-22 15:15 . 2013-04-04 19:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-10-22 14:53 . 2013-09-04 12:12 343040 ----a-w- c:\windows\system32\drivers\usbhub.sys
2013-10-22 14:53 . 2013-09-04 12:11 325120 ----a-w- c:\windows\system32\drivers\usbport.sys
2013-10-22 14:53 . 2013-09-04 12:11 99840 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2013-10-22 14:53 . 2013-09-04 12:11 52736 ----a-w- c:\windows\system32\drivers\usbehci.sys
2013-10-22 14:53 . 2013-09-04 12:11 30720 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2013-10-22 14:53 . 2013-09-04 12:11 25600 ----a-w- c:\windows\system32\drivers\usbohci.sys
2013-10-22 14:53 . 2013-09-04 12:11 7808 ----a-w- c:\windows\system32\drivers\usbd.sys
2013-10-22 14:37 . 2013-10-24 14:48 -------- d-----w- c:\programdata\DpXggaD3
2013-10-22 14:30 . 2013-10-14 07:12 10280728 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{15AA0DEB-CD41-4CD8-9640-2CAA943FE994}\mpengine.dll
2013-10-14 10:04 . 2013-10-14 10:04 18456 ----a-w- c:\windows\system32\drivers\psi_mf_amd64.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-25 02:23 . 2011-10-21 17:12 177312 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2013-10-09 13:15 . 2013-02-26 01:36 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-10-09 13:15 . 2011-10-21 17:11 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-26 06:46 . 2012-10-13 08:01 80541720 ----a-w- c:\windows\system32\MRT.exe
2013-09-03 19:35 . 2010-11-21 03:27 278800 ------w- c:\windows\system32\MpSigStub.exe
2013-08-29 01:48 . 2013-10-10 14:17 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2013-08-05 02:25 . 2013-09-11 21:12 155584 ----a-w- c:\windows\system32\drivers\ataport.sys
2013-08-02 02:14 . 2013-09-11 21:12 215040 ----a-w- c:\windows\system32\winsrv.dll
2013-08-02 02:13 . 2013-09-11 21:12 424448 ----a-w- c:\windows\system32\KernelBase.dll
2013-08-02 02:13 . 2013-09-11 21:12 1161216 ----a-w- c:\windows\system32\kernel32.dll
2013-08-02 02:12 . 2013-09-11 21:12 43520 ----a-w- c:\windows\system32\csrsrv.dll
2013-08-02 02:12 . 2013-09-11 21:12 6656 ----a-w- c:\windows\system32\apisetschema.dll
2013-08-02 02:12 . 2013-09-11 21:12 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 4096 ---ha-w- c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 4096 ---ha-w- c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\system32\api-ms-win-core-string-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 4608 ---ha-w- c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3584 ---ha-w- c:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3584 ---ha-w- c:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3584 ---ha-w- c:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3584 ---ha-w- c:\windows\system32\api-ms-win-core-misc-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3584 ---ha-w- c:\windows\system32\api-ms-win-core-memory-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3584 ---ha-w- c:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3584 ---ha-w- c:\windows\system32\api-ms-win-core-heap-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\system32\api-ms-win-core-profile-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\system32\api-ms-win-core-io-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 5120 ---ha-w- c:\windows\system32\api-ms-win-core-file-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\system32\api-ms-win-core-debug-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2013-08-02 01:50 . 2013-09-11 21:12 274944 ----a-w- c:\windows\SysWow64\KernelBase.dll
2013-08-02 01:48 . 2013-09-11 21:12 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll
2013-08-02 01:48 . 2013-09-11 21:12 5120 ---ha-w- c:\windows\SysWow64\api-ms-win-core-file-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processthreads-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-sysinfo-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-synch-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-misc-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localregistry-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processenvironment-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-namedpipe-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-memory-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-libraryloader-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-interlocked-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-heap-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-string-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-rtlsupport-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-profile-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-io-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-handle-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-fibers-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-errorhandling-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-delayload-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-debug-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-datetime-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-console-l1-1-0.dll
2013-08-02 01:09 . 2013-09-11 21:12 338432 ----a-w- c:\windows\system32\conhost.exe
2013-08-02 00:59 . 2013-09-11 21:12 112640 ----a-w- c:\windows\system32\smss.exe
2013-08-02 00:43 . 2013-09-11 21:12 6144 ---ha-w- c:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43 . 2013-09-11 21:12 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43 . 2013-09-11 21:12 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43 . 2013-09-11 21:12 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"pimsoc"="c:\users\maria\AppData\Roaming\pimsoc.dll" [2013-10-24 811008]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Hotkey Utility"="c:\program files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe" [2011-08-11 627304]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Constant Guard.lnk - c:\program files (x86)\Constant Guard Protection Suite\IDVault.exe /startdesktopidv /startup [2013-9-25 4102720]
ImageBrowser EX Agent.lnk - c:\program files (x86)\Canon\ImageBrowser EX\MFManager.exe [2013-8-3 69120]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableLinkedConnections"= 1 (0x1)
.
R1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1309010.00E\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NISx64\1309010.00E\ccSetx64.sys [x]
R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.2.241.0\BBSvc.exe;c:\program files (x86)\Microsoft\BingBar\7.2.241.0\BBSvc.exe [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 Fitbit Connect;Fitbit Connect Service;c:\users\maria\Desktop\Fitbit Connect\FitbitConnectService.exe;c:\users\maria\Desktop\Fitbit Connect\FitbitConnectService.exe [x]
R2 Secunia Update Agent;Secunia Update Agent;c:\program files (x86)\Secunia\PSI\sua.exe;c:\program files (x86)\Secunia\PSI\sua.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\1404000.028\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1404000.028\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\1404000.028\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1404000.028\SYMEFA64.SYS [x]
S1 AntiLog32;AntiLog32;c:\windows\system32\drivers\AntiLog64.sys;c:\windows\SYSNATIVE\drivers\AntiLog64.sys [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20131022.001\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20131022.001\BHDrvx64.sys [x]
S1 ccSet_N360;Norton Security Suite Settings Manager;c:\windows\system32\drivers\N360x64\1404000.028\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\N360x64\1404000.028\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20131024.001\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20131024.001\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\1404000.028\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1404000.028\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\1404000.028\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\N360x64\1404000.028\SYMNETS.SYS [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S2 GREGService;GREGService;c:\program files (x86)\Gateway\Registration\GREGsvc.exe;c:\program files (x86)\Gateway\Registration\GREGsvc.exe [x]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
S2 IDVaultSvc;CGPS Service;c:\program files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe;c:\program files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe [x]
S2 Live Updater Service;Live Updater Service;c:\program files\Gateway\Gateway Updater\UpdaterService.exe;c:\program files\Gateway\Gateway Updater\UpdaterService.exe [x]
S2 N360;Norton Security Suite;c:\program files (x86)\Norton Security Suite\Norton Security Suite\Engine\20.4.0.40\ccSvcHst.exe;c:\program files (x86)\Norton Security Suite\Norton Security Suite\Engine\20.4.0.40\ccSvcHst.exe [x]
S2 NAUpdate;Nero Update;c:\program files (x86)\Nero\Update\NASvc.exe;c:\program files (x86)\Nero\Update\NASvc.exe [x]
S2 Secunia PSI Agent;Secunia PSI Agent;c:\program files (x86)\Secunia\PSI\PSIA.exe;c:\program files (x86)\Secunia\PSI\PSIA.exe [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.2.241.0\SeaPort.exe;c:\program files (x86)\Microsoft\BingBar\7.2.241.0\SeaPort.exe [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 PSI;PSI;c:\windows\system32\DRIVERS\psi_mf_amd64.sys;c:\windows\SYSNATIVE\DRIVERS\psi_mf_amd64.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-17 00:38 1185744 ----a-w- c:\program files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-25 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-02-26 13:15]
.
2013-10-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-02-26 01:36]
.
2013-10-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-02-26 01:36]
.
.
--------- X64 Entries -----------
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.comcast.net/
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton Security Suite\Norton Security Suite\Engine\20.4.0.40\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton Security Suite\Norton Security Suite\Engine\20.4.0.40\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-10-25  00:36:21
ComboFix-quarantined-files.txt  2013-10-25 05:36
.
Pre-Run: 917,595,410,432 bytes free
Post-Run: 917,216,006,144 bytes free
.
- - End Of File - - B9FBC9064303A1A71B130B2E5AC439AE


#9 leoliger

leoliger
  • Topic Starter

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Posted 25 October 2013 - 09:58 AM

I have been trying to fix IE since last night and have been working on it this morning, but the I cannot seem to use IE. My other family member use IE for their business and they only know how to use IE. I tried re-installing the IE 10 but it says:

 

"Setup cannot continue because a more recent version Internet Explorer is installed on your computer."

 

I am assuming the virus ruined the registry IE because it kept on taking over IE. Also, I cannot download the Norton Removal Tool, not from this site, not from MajorGeeks, or the official site of Norton, but it could be on Norton's side as I could not download the tool from another computer.

 

If you can help me on those, I very much appreciate it, as I tried everything I could think of to uninstall and re-install the software.

 

IE - is not connecting to the internet, but Chrome is fine.

Norton Security Suite - Continues to pop up an error 8506, 421 "Internet Connectivity - Host File Clean Up" Failed.



#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:11:55 PM

Posted 25 October 2013 - 12:03 PM


Hello leoliger

first I would like you to go here and click on the fixit button - http://support.microsoft.com/kb/923737


Then I want you to do the following
  • Start Internet Explorer.
  • click on "safety"
  • click on "Delete Browsing History"
  • make sure all boxes are checked
  • click on "Delete"
  • click on "Tools",
  • click "Internet Options".
  • On the "Advanced" tab, click "Reset"
  • put a check mark next to "Delete Personal Settings"
  • click "Reset" to confirm
  • when complete click the "Close" button
  • restart IE
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 leoliger

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Posted 27 October 2013 - 09:49 PM

Nope, no luck. I have tried to restart the computer clear the history and what not and it is still not connecting to the internet. IE, I personally do not use it, however there will be instances where I am forced to used it, so I need it, as well as family members who are not familiar with Chrome.



#12 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 27 October 2013 - 10:26 PM


Hello

Lets run this and see if it will shed some light

Please download http://www.bleepingcomputer.com/download/minitoolbox/dl/65/ MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 leoliger

leoliger
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Posted 29 October 2013 - 09:52 PM

Sorry if it took too long tp answer back, here are the results:

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by maria (administrator) on 29-10-2013 at 21:50:00
Running from "C:\Users\maria\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
Hosts file not detected in the default directory
========================= IP Configuration: ================================
 
Intel® 82579V Gigabit Network Connection = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : realtormd
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.il.comcast.net.
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : hsd1.il.comcast.net.
   Description . . . . . . . . . . . : Intel® 82579V Gigabit Network Connection
   Physical Address. . . . . . . . . : C8-9C-DC-6E-C5-E1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::c907:dc84:dd91:9222%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, October 27, 2013 9:43:24 PM
   Lease Expires . . . . . . . . . . : Wednesday, October 30, 2013 9:44:56 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 197696732
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-73-17-47-C8-9C-DC-6E-C5-E1
   DNS Servers . . . . . . . . . . . : 75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.hsd1.il.comcast.net.:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.il.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:3c10:268b:e7f0:a128(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::3c10:268b:e7f0:a128%14(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  cdns01.comcast.net
Address:  75.75.75.75
 
Name:    google.com
Addresses:  2607:f8b0:4009:801::1009
 74.125.225.41
 74.125.225.37
 74.125.225.36
 74.125.225.33
 74.125.225.39
 74.125.225.38
 74.125.225.46
 74.125.225.40
 74.125.225.34
 74.125.225.32
 74.125.225.35
 
 
Pinging google.com [74.125.225.35] with 32 bytes of data:
Reply from 74.125.225.35: bytes=32 time=14ms TTL=55
Reply from 74.125.225.35: bytes=32 time=13ms TTL=55
 
Ping statistics for 74.125.225.35:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 14ms, Average = 13ms
Server:  cdns01.comcast.net
Address:  75.75.75.75
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=60ms TTL=51
Reply from 98.138.253.109: bytes=32 time=60ms TTL=51
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 60ms, Maximum = 60ms, Average = 60ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...c8 9c dc 6e c5 e1 ......Intel® 82579V Gigabit Network Connection
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.103     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.103    276
    192.168.1.103  255.255.255.255         On-link     192.168.1.103    276
    192.168.1.255  255.255.255.255         On-link     192.168.1.103    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.103    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.103    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:9d38:6abd:3c10:268b:e7f0:a128/128
                                    On-link
 11    276 fe80::/64                On-link
 14    306 fe80::/64                On-link
 14    306 fe80::3c10:268b:e7f0:a128/128
                                    On-link
 11    276 fe80::c907:dc84:dd91:9222/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
**** End of log ****


#14 gringo_pr

gringo_pr

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Posted 29 October 2013 - 10:03 PM

Hello

Lets uninstall IE 10 and go back to IE 9 - http://news.softpedia.com/news/How-to-Remove-IE10-and-Get-Back-to-IE9-on-Windows-7-308998.shtml

let me know if it is working


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#15 leoliger

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Posted 31 October 2013 - 09:20 AM

I'm still working on the downgrading from IE10 to IE9 have been really busy in the last couple of days.






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