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Youtube not working in Firefox


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26 replies to this topic

#1 Eclipsed

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Posted 24 October 2013 - 04:38 PM

Earlier this week youtube videos stopped playing for me in firefox. It happened abruptly, I had just watched one youtube video and went on to start watching another, and the video just wouldn't play. I could still see the pause/play button and all the rest of the player interface, but no video would ever try to buffer or anything, the screen just stays black. I assumed it was just a temporary bug and that the issue would fix itself next time I restarted my computer. It didn't. I then tried to update flashplayer, then I uninstalled and reinstalled it, all to no avail. It's just youtube specifically that is effected too, other video players like netflix are fine. In the meantime I've also been watching youtube on Chrome, but for ages now whenever I try to watch them on Chrome in fullscreen it just moves the video to the upper left corner of my screen and leaves the rest black. I'm not too bothered by this if I can figure out why youtube doesn't work in firefox, but not really being able to watch stuff properly in either browser is quite annoying.

 

Thanks for any help! As a college student I find youtube to be ithe most effective way of wasting my time. :lol:


Edited by hamluis, 27 October 2013 - 05:40 AM.
Moved from Web Browsing/Email to Am I Infected - Hamluis.


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#2 Condobloke

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Posted 24 October 2013 - 05:06 PM

G'day Eclipsed,

Click on the Firefox button.....select Add-ons, click on Extensions.......disable all of them.

Then....try to play a YouTube video.

If this works for you....simply re enable each add on until you find the one that is screwing with youtube.....it has probably updated itself and for some reason is incompatible with YouTube.

 

Also, in add-ons...click on PlugIns.... there is a link there to click on to "Check To See if your Plug ins are Up To Date'


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy


#3 Eclipsed

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Posted 24 October 2013 - 05:21 PM

Just tried both suggestions, still no luck. Any other ideas?



#4 Condobloke

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Posted 24 October 2013 - 05:26 PM

Better work through this page...just to eliminate all the possibilities.

 

https://support.mozilla.org/en-US/questions/953090


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy


#5 frankp316

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Posted 24 October 2013 - 05:51 PM

Earlier this week youtube videos stopped playing for me in firefox. It happened abruptly, I had just watched one youtube video and went on to start watching another, and the video just wouldn't play. I could still see the pause/play button and all the rest of the player interface, but no video would ever try to buffer or anything, the screen just stays black. I assumed it was just a temporary bug and that the issue would fix itself next time I restarted my computer. It didn't. I then tried to update flashplayer, then I uninstalled and reinstalled it, all to no avail. It's just youtube specifically that is effected too, other video players like netflix are fine. In the meantime I've also been watching youtube on Chrome, but for ages now whenever I try to watch them on Chrome in fullscreen it just moves the video to the upper left corner of my screen and leaves the rest black. I'm not too bothered by this if I can figure out why youtube doesn't work in firefox, but not really being able to watch stuff properly in either browser is quite annoying.

 

Thanks for any help! As a college student I find youtube to be ithe most effective way of wasting my time. :lol:

 

 

Netflix doesn't use Flash. It uses Microsoft Silverlight. Try another viral video site like Daily Motion and see if that works.

 

 

 

http://www.dailymotion.com/



#6 Eclipsed

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Posted 24 October 2013 - 05:51 PM

Just worked my way through all of that, still nothing. :(

 

I can't figure out what could have possibly changed in the few seconds between me watching videos that would cause this.

 

I apreciate the help though. Anything else I can try?



#7 Eclipsed

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Posted 24 October 2013 - 05:58 PM

 

Earlier this week youtube videos stopped playing for me in firefox. It happened abruptly, I had just watched one youtube video and went on to start watching another, and the video just wouldn't play. I could still see the pause/play button and all the rest of the player interface, but no video would ever try to buffer or anything, the screen just stays black. I assumed it was just a temporary bug and that the issue would fix itself next time I restarted my computer. It didn't. I then tried to update flashplayer, then I uninstalled and reinstalled it, all to no avail. It's just youtube specifically that is effected too, other video players like netflix are fine. In the meantime I've also been watching youtube on Chrome, but for ages now whenever I try to watch them on Chrome in fullscreen it just moves the video to the upper left corner of my screen and leaves the rest black. I'm not too bothered by this if I can figure out why youtube doesn't work in firefox, but not really being able to watch stuff properly in either browser is quite annoying.

 

Thanks for any help! As a college student I find youtube to be ithe most effective way of wasting my time. :lol:

 

 

Netflix doesn't use Flash. It uses Microsoft Silverlight. Try another viral video site like Daily Motion and see if that works.

 

 

 

http://www.dailymotion.com/

 

 

Just tried it, works fine. Dunno what to think.


Edited by Eclipsed, 24 October 2013 - 06:00 PM.


#8 Eclipsed

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Posted 24 October 2013 - 06:06 PM

Weird, I tried watching something that was streaming live on youtube and it worked normally. It's only when I try to watch regular youtube videos that it doesn't work. Could it be some kind of weird internet issue with youtube sending me data?



#9 Condobloke

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Posted 24 October 2013 - 08:41 PM

Lets try this...::

 

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy


#10 frankp316

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Posted 25 October 2013 - 04:41 AM

Weird, I tried watching something that was streaming live on youtube and it worked normally. It's only when I try to watch regular youtube videos that it doesn't work. Could it be some kind of weird internet issue with youtube sending me data?

 

Right click on the Youtube player. Go into Flash settings and untick Hardware Acceleration. See if that works.



#11 Eclipsed

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Posted 25 October 2013 - 12:01 PM

Lets try this...::

 

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

 

Downloading it now.

 

I descovered also something else last night though, when I go to the main page of a youtube channel (ie. http://www.youtube.com/user/theslowmoguys) the video desplayed there will play, but as usual nothing else will. I also tried watching embedded videos just out of curiosity, those don't work either. I just don't understand how it's so random what works and what doesn't.

 

As for turning off Hardware Acceleration, already tried that last night, unfortunately it didn't fix it.



#12 Eclipsed

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Posted 25 October 2013 - 04:57 PM

Alright, got the results, how can I add the .txt as an attachment so I don't clutter this thread too much? I don't see the option anywhere.



#13 Condobloke

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Posted 25 October 2013 - 05:01 PM

Copy and Paste is fine


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy


#14 Eclipsed

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Posted 25 October 2013 - 05:03 PM

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Heidi (administrator) on 25-10-2013 at 18:46:11
Running from "C:\Documents and Settings\Heidi\My Documents"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================


127.0.0.1       localhost
127.0.0.1    babe.the-killer.bz
127.0.0.1    www.babe.the-killer.bz
127.0.0.1    babe.k-lined.com
127.0.0.1    www.babe.k-lined.com
127.0.0.1    did.i-used.cc
127.0.0.1    www.did.i-used.cc
127.0.0.1    coolwwwsearch.com
127.0.0.1    www.coolwwwsearch.com
127.0.0.1    coolwebsearch.com
127.0.0.1    www.coolwebsearch.com
127.0.0.1    hi.studioaperto.net
127.0.0.1    www.hi.studioaperto.net
127.0.0.1    wazzupnet.com
127.0.0.1    www.wazzupnet.com
127.0.0.1    gueb.com
127.0.0.1    www.gueb.com
127.0.0.1    kabex.com
127.0.0.1    www.kabex.com

There are 10541 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

1394 Net Adapter = 1394 Connection (Connected)
Attansic L1 Gigabit Ethernet 10/100/1000Base-T Controller = Local Area Connection (Connected)
Hamachi Network Interface = Hamachi (Connected)


# ----------------------------------
# Interface IP Configuration         
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Hamachi"

set address name="Hamachi" source=dhcp
set dns name="Hamachi" source=dhcp register=NONE
set wins name="Hamachi" source=dhcp

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



        Host Name . . . . . . . . . . . . : m26442572

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Hamachi:



        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Hamachi Network Interface

        Physical Address. . . . . . . . . : 7A-79-19-94-7D-33

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : No

        IP Address. . . . . . . . . . . . : 25.148.125.51

        Subnet Mask . . . . . . . . . . . : 255.0.0.0

        Default Gateway . . . . . . . . . :

        DHCP Server . . . . . . . . . . . : 25.0.0.1

        Lease Obtained. . . . . . . . . . : Friday, October 25, 2013 1:41:01 PM

        Lease Expires . . . . . . . . . . : Saturday, October 25, 2014 1:41:01 PM



Ethernet adapter Local Area Connection:



        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Attansic L1 Gigabit Ethernet 10/100/1000Base-T Controller

        Physical Address. . . . . . . . . : 00-1B-FC-BD-6B-4B

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.2.18

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.2.1

        DHCP Server . . . . . . . . . . . : 192.168.2.1

        DNS Servers . . . . . . . . . . . : 192.168.2.1

                                            142.177.2.130

        Lease Obtained. . . . . . . . . . : Friday, October 25, 2013 1:34:29 PM

        Lease Expires . . . . . . . . . . : Saturday, October 26, 2013 1:34:29 PM

Server:  dns-ns.aliant.net
Address:  142.177.2.130

Name:    google.com
Addresses:  173.194.43.7, 173.194.43.8, 173.194.43.9, 173.194.43.14
      173.194.43.0, 173.194.43.1, 173.194.43.2, 173.194.43.3, 173.194.43.4
      173.194.43.5, 173.194.43.6



Pinging google.com [74.125.226.142] with 32 bytes of data:



Reply from 74.125.226.142: bytes=32 time=37ms TTL=56

Reply from 74.125.226.142: bytes=32 time=35ms TTL=56



Ping statistics for 74.125.226.142:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 35ms, Maximum = 37ms, Average = 36ms

Server:  dns-ns.aliant.net
Address:  142.177.2.130

Name:    yahoo.com
Addresses:  98.138.253.109, 98.139.183.24, 206.190.36.45



Pinging yahoo.com [98.138.253.109] with 32 bytes of data:



Reply from 98.138.253.109: bytes=32 time=157ms TTL=52

Reply from 98.138.253.109: bytes=32 time=62ms TTL=52



Ping statistics for 98.138.253.109:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 62ms, Maximum = 157ms, Average = 109ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...7a 79 19 94 7d 33 ...... Hamachi Network Interface
0x3 ...00 1b fc bd 6b 4b ...... Attansic L1 Gigabit Ethernet 10/100/1000Base-T Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.2.1    192.168.2.18      10
         25.0.0.0        255.0.0.0    25.148.125.51   25.148.125.51      20
    25.148.125.51  255.255.255.255        127.0.0.1       127.0.0.1      20
   25.255.255.255  255.255.255.255    25.148.125.51   25.148.125.51      20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1      1
      169.254.0.0      255.255.0.0     192.168.2.18    192.168.2.18      20
      192.168.2.0    255.255.255.0     192.168.2.18    192.168.2.18      10
     192.168.2.18  255.255.255.255        127.0.0.1       127.0.0.1      10
    192.168.2.255  255.255.255.255     192.168.2.18    192.168.2.18      10
        224.0.0.0        240.0.0.0    25.148.125.51   25.148.125.51      20
        224.0.0.0        240.0.0.0     192.168.2.18    192.168.2.18      10
  255.255.255.255  255.255.255.255    25.148.125.51   25.148.125.51      1
  255.255.255.255  255.255.255.255     192.168.2.18    192.168.2.18      1
Default Gateway:       192.168.2.1
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 21 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/25/2013 01:42:07 PM) (Source: Bonjour Service) (User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._scanner._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/25/2013 01:42:07 PM) (Source: Bonjour Service) (User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._pdl-datastream._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/24/2013 05:07:05 PM) (Source: Bonjour Service) (User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._scanner._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/24/2013 05:07:05 PM) (Source: Bonjour Service) (User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._pdl-datastream._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/23/2013 05:32:46 PM) (Source: Bonjour Service) (User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._scanner._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/23/2013 05:32:46 PM) (Source: Bonjour Service) (User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._pdl-datastream._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/23/2013 04:42:53 PM) (Source: Bonjour Service) (User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._scanner._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/23/2013 04:42:53 PM) (Source: Bonjour Service) (User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._pdl-datastream._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/22/2013 06:27:23 PM) (Source: Bonjour Service) (User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._scanner._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/22/2013 06:27:23 PM) (Source: Bonjour Service) (User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._pdl-datastream._tcp.local.) active for over two minutes. This places considerable burden on the network.


System errors:
=============
Error: (10/25/2013 01:41:12 PM) (Source: Service Control Manager) (User: )
Description: The avast! Antivirus service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (10/25/2013 01:41:04 PM) (Source: Service Control Manager) (User: )
Description: The avast! Antivirus service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (10/25/2013 01:41:02 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Lbd

Error: (10/25/2013 01:39:41 PM) (Source: Service Control Manager) (User: )
Description: The avast! Antivirus service hung on starting.

Error: (10/24/2013 07:44:53 PM) (Source: Service Control Manager) (User: )
Description: The Java Quick Starter service terminated unexpectedly.  It has done this 1 time(s).

Error: (10/24/2013 05:10:16 PM) (Source: System Error) (User: )
Description: Error code 000000ea, parameter1 86eeb530, parameter2 889998d0, parameter3 898d5d18, parameter4 00000001.

Error: (10/24/2013 05:10:14 PM) (Source: System Error) (User: )
Description: Error code 1000008e, parameter1 c0000027, parameter2 bf650f80, parameter3 a7c9a680, parameter4 00000000.

Error: (10/24/2013 05:10:12 PM) (Source: System Error) (User: )
Description: Error code 100000d1, parameter1 38000019, parameter2 00000002, parameter3 00000000, parameter4 ba37b18d.

Error: (10/24/2013 05:10:11 PM) (Source: System Error) (User: )
Description: Error code 1000008e, parameter1 c0000027, parameter2 bf650f80, parameter3 a88df680, parameter4 00000000.

Error: (10/24/2013 05:09:56 PM) (Source: System Error) (User: )
Description: Error code 1000008e, parameter1 c0000027, parameter2 bf650f80, parameter3 a680f680, parameter4 00000000.


Microsoft Office Sessions:
=========================
Error: (10/25/2013 01:42:07 PM) (Source: Bonjour Service)(User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._scanner._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/25/2013 01:42:07 PM) (Source: Bonjour Service)(User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._pdl-datastream._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/24/2013 05:07:05 PM) (Source: Bonjour Service)(User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._scanner._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/24/2013 05:07:05 PM) (Source: Bonjour Service)(User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._pdl-datastream._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/23/2013 05:32:46 PM) (Source: Bonjour Service)(User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._scanner._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/23/2013 05:32:46 PM) (Source: Bonjour Service)(User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._pdl-datastream._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/23/2013 04:42:53 PM) (Source: Bonjour Service)(User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._scanner._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/23/2013 04:42:53 PM) (Source: Bonjour Service)(User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._pdl-datastream._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/22/2013 06:27:23 PM) (Source: Bonjour Service)(User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._scanner._tcp.local.) active for over two minutes. This places considerable burden on the network.

Error: (10/22/2013 06:27:23 PM) (Source: Bonjour Service)(User: )
Description: Client application bug: DNSServiceResolve(Officejet\0324620\032series\032[5658EC]._pdl-datastream._tcp.local.) active for over two minutes. This places considerable burden on the network.


=========================== Installed Programs ============================

 Sansa Media Converter (Version: 1.0-B4.256)
µTorrent (Version: 3.3.0.29126)
7-Zip 4.57
Adobe Acrobat 5.0 (Version: 5.1)
Adobe AIR (Version: 1.5.0.7220)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Media Player (Version: 1.5)
Adobe Reader 9.5.5 (Version: 9.5.5)
Adobe Shockwave Player 12.0 (Version: 12.0.4.144)
aiofw (Version: 4.2.6.8)
aioprnt (Version: 4.2.7.4)
aioscnnr (Version: 4.2.6.0)
AMD APP SDK Runtime (Version: 10.0.851.4)
AMD Catalyst Install Manager (Version: 8.0.873.0)
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
ArcSoft Camera Suite
Assassin's Creed Brotherhood
Assassin's Creed Revelations
ATI AVIVO Codecs (Version: 10.0.0.40103)
ATI Catalyst Registration (Version: 3.00.0000)
ATI Problem Report Wizard (Version: 3.0.774.0)
Attansic Giga Ethernet Utility (Version: 1.0)
Attansic L1 Gigabit Ethernet Driver
Audacity 1.3.12 (Unicode)
Bandisoft MPEG-1 Decoder
BeamNG-Techdemo-0.3 (remove only)
BioShock 2 (Version: 1.0.0005.131)
Blue Coat® K9 Web Protection 4.0.288 (Version: 4.0.288)
Bonjour (Version: 3.0.0.10)
BOSS (Version: 2.1.1)
Burnout Paradise: The Ultimate Box
Call of Duty® 4 - Modern Warfare™ 1.7 Patch
Camera Window (Version: 4.0.1)
Canon Camera WIA Driver (Version: 5.0.0)
Canon Camera Window for ZoomBrowser EX (Version: 4.0.1)
Canon IXY 320, PowerShot S230, IXUS v3 WIA Driver (Version: 5.0.0)
Canon PhotoRecord
Canon PowerShot S45 WIA Driver (Version: 5.0.0)
Canon Utilities FileViewerUtility 1.0 (Version: 1.0)
Canon Utilities PhotoStitch 3.1 (Version: 3.1.8)
Canon Utilities RemoteCapture 2.6 (Version: 2.6.0)
Canon Utilities ZoomBrowser EX (Version: 04.00.0200)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2012.0405.2154.37503)
Catalyst Control Center Graphics Previews Common (Version: 2012.0405.2154.37503)
Catalyst Control Center InstallProxy (Version: 2012.0405.2154.37503)
Catalyst Control Center Localization All (Version: 2012.0405.2154.37503)
CCC Help English (Version: 2012.0405.2153.37503)
ccc-utility (Version: 2012.0405.2154.37503)
CCleaner (Version: 3.12)
center (Version: 4.2.6.8)
Cobian Backup 8
Company of Heroes: Opposing Fronts
Company of Heroes: Tales of Valor
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Counter-Strike: Global Offensive
CPUID HWMonitor 1.22
Critical Update for Windows Media Player 11 (KB959772)
DAEMON Tools Lite (Version: 4.46.1.0328)
Deus Ex Human Revolution Trailer
DivX Converter (Version: 7.1.0)
DivX Plus DirectShow Filters
DivX Setup (Version: 2.6.1.9)
DivX Version Checker (Version: 7.1.0.2)
DVD Audio Extractor 4.3.0
DVD Suite
EA Download Manager (Version: 7.3.7.4)
Electric Sheep 2.7b28 (Version: 2.7b28)
Fallout 3 - Game of the Year Edition
Fallout: New Vegas
Free Games Offer, Desktop Shortcut (Version: 1.00.0000)
Google Chrome (Version: 30.0.1599.101)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4601.54)
Google Update Helper (Version: 1.3.21.165)
GPGNet (Version: 1.0.0)
Grand Theft Auto IV
Grand Theft Auto: Episodes from Liberty City
GRID
GTA IV Vehicle Mod Installer v1.3
Guild Wars
Guild Wars 2
Happy Cloud Client (Version: 1.386)
High Definition Audio Driver Package - KB888111 (Version: 20040219.000000)
HijackThis 2.0.2 (Version: 2.0.2)
ImTOO DVD Audio Ripper 5 (Version: 5.0.32.0314)
InterActual Player
IObit Malware Fighter (Version: 1.0)
iTunes (Version: 11.0.4.4)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Java™ 6 Update 2 (Version: 1.6.0.20)
Java™ 6 Update 29 (Version: 6.0.290)
Java™ 6 Update 3 (Version: 1.6.0.30)
Java™ 6 Update 5 (Version: 1.6.0.50)
Java™ 6 Update 7 (Version: 1.6.0.70)
JavaFX 2.1.1 (Version: 2.1.1)
JMB36X Raid Configurer (Version: 1.00.0000)
K-Lite Codec Pack 8.3.2 (Full) (Version: 8.3.2)
KODAK AiO Home Center (Version: 4.2.7.7)
ksDIP (Version: 3.20.0000.0000)
LAME v3.98.3 for Audacity
Left 4 Dead 2
LogMeIn Hamachi (Version: 2.1.0.362)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Mass Effect
Mass Effect 2
Matrix-ks (Version: 3.6)
Memeo Instant Backup (Version: 4.60.0.7252)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170) (Version: 3.5.30730.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Games for Windows - LIVE (Version: 3.3.24.0)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft National Language Support Downlevel APIs
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server Compact 3.5 Design Tools ENU (Version: 3.5.5386.0)
Microsoft SQL Server Compact 3.5 ENU (Version: 3.5.5386.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (Version: 11.0.51106.1)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106 (Version: 11.0.51106)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106 (Version: 11.0.51106)
Microsoft VM for Java
Microsoft Windows SDK for Visual Studio 2008 Express Tools for .NET Framework (Version: 3.5.21022)
Microsoft Windows SDK for Visual Studio 2008 Express Tools for Win32 (Version: 6.1.5288.17011)
Microsoft Works (Version: 9.7.0621)
Microsoft XNA Framework Redistributable 3.1 (Version: 3.1.10527.0)
Microsoft XNA Framework Redistributable 4.0 (Version: 4.0.20823.0)
MobileMe Control Panel (Version: 2.1.2.7)
MotioninJoy Gamepad tool 0.7.0000 (Version: 0.7.0000)
Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)
Mozilla Maintenance Service (Version: 24.0)
MSI Afterburner 2.3.1 (Version: 2.3.1)
MSN
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB973686) (Version: 6.20.2003.0)
Mumble 1.2.3 (Version: 1.2.3)
Napster (Version: 3.8.1.4)
Napster Burn Engine (Version: 3.5.0000)
Nero 7 Essentials (Version: 7.02.4861)
Nexon Game Manager
Nikon Message Center (Version: 0.92.000)
Nikon Transfer (Version: 1.0.2)
Notepad++ (Version: 6.1.8)
NVIDIA PhysX (Version: 9.10.0513)
Oblivion - Construction Set (Version: 1.00.0000)
Oblivion (Version: 1.00.0000)
Oblivion Face Exchange Lite (Version: 1.4.1)
Oblivion mod manager 1.1.12
Octoshape add-in for Adobe Flash Player
OpenAL
OpenOffice.org 3.0 (Version: 3.0.9379)
PhotoStitch (Version: 3.1.8)
Picture Control Utility (Version: 1.0.3)
Portal 2
Portal 2 Publishing Tool
PowerDVD (Version: 7.0.2414.0)
PowerProducer
PreReq (Version: 3.20.0000.0000)
Project64 1.6 (Version: 1.6)
PunkBuster Services (Version: 0.993)
Python 2.7 comtypes-0.6.2
Python 2.7 pywin32-216
Python 2.7.2 (Version: 2.7.2150)
QuickTime (Version: 7.69.80.9)
RIFT
Safari (Version: 5.34.57.2)
Sansa Updater
Seagate Dashboard (Version: 1.0.0.809)
SoundMAX (Version: 3.0)
Source SDK Base 2006
Source SDK Base 2007
Spybot - Search & Destroy (Version: 1.6.2)
Spybot - Search & Destroy 1.5.2.20
Star Wars: The Old Republic (Version: 1.00)
Steam (Version: 1.0.0.0)
Stitch Motif Maker Demo
SUPERAntiSpyware (Version: 4.46.1000)
Supreme Commander
Supreme Commander (Version: 1.00.0000)
Supreme Commander: Forged Alliance
swMSM (Version: 12.0.0.1)
System Requirements Lab (Version: 4.1.71.0)
System Requirements Lab CYRI (Version: 6.0.7.0)
TeamSpeak 3 Client (Version: 3.0.11)
TERA
Terraria
The Battle for Middle-earth ™ II
The Lord of the Rings, The Rise of the Witch-king
The Witcher 2: Assassins of Kings Enhanced Edition
The Witcher: Enhanced Edition
Tom Clancy's Rainbow Six: Vegas 2
Tom Clancy's Splinter Cell: Conviction
Ubisoft Game Launcher (Version: 1.0.0.0)
Unity Web Player (Version: 2.6.1f3_31223)
Unreal Tournament 3: Black Edition
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 7 (KB976749) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB978506) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB2863058) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Vanity Pack version 2.0.0b6 (Version: 2.0.0b6)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Ventrilo Client (Version: 3.0.8)
ViewNX (Version: 1.0.3)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
Warhammer 40,000: Dawn of War – Dark Crusade
Warhammer 40,000: Dawn of War – Soulstorm
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0036.0)
Windows Imaging Component (Version: 3.0.0.0)
Windows Internet Explorer 7 (Version: 20061107.210142)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Windows Media Format 11 runtime
Windows Mobile Device Updater Component (Version: 04.08.2345.00)
Windows Presentation Foundation (Version: 3.0.6920.0)
Windows XP Service Pack 3 (Version: 20080414.031525)
Wrye Bash (Version: 2.9.4.2)
wxPython 2.8.12.1 (ansi) for Python 2.7 (Version: 2.8.12.1-ansi)
Xfire (remove only)
XML Paper Specification Shared Components Pack 1.0
Yahoo! Detect
Zune (Version: 04.08.2345.00)
Zune Language Pack (CHS) (Version: 04.08.2345.00)
Zune Language Pack (CHT) (Version: 04.08.2345.00)
Zune Language Pack (CSY) (Version: 04.08.2345.00)
Zune Language Pack (DAN) (Version: 04.08.2345.00)
Zune Language Pack (DEU) (Version: 04.08.2345.00)
Zune Language Pack (ELL) (Version: 04.08.2345.00)
Zune Language Pack (ESP) (Version: 04.08.2345.00)
Zune Language Pack (FIN) (Version: 04.08.2345.00)
Zune Language Pack (FRA) (Version: 04.08.2345.00)
Zune Language Pack (HUN) (Version: 04.08.2345.00)
Zune Language Pack (IND) (Version: 04.08.2345.00)
Zune Language Pack (ITA) (Version: 04.08.2345.00)
Zune Language Pack (JPN) (Version: 04.08.2345.00)
Zune Language Pack (KOR) (Version: 04.08.2345.00)
Zune Language Pack (MSL) (Version: 04.08.2345.00)
Zune Language Pack (NLD) (Version: 04.08.2345.00)
Zune Language Pack (NOR) (Version: 04.08.2345.00)
Zune Language Pack (PLK) (Version: 04.08.2345.00)
Zune Language Pack (PTB) (Version: 04.08.2345.00)
Zune Language Pack (PTG) (Version: 04.08.2345.00)
Zune Language Pack (RUS) (Version: 04.08.2345.00)
Zune Language Pack (SVE) (Version: 04.08.2345.00)

========================= Memory info: ===================================

Percentage of memory in use: 57%
Total physical RAM: 2047.11 MB
Available physical RAM: 875.86 MB
Total Pagefile: 3939.64 MB
Available Pagefile: 2634.94 MB
Total Virtual: 2047.88 MB
Available Virtual: 1970.85 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:298.08 GB) (Free:32.04 GB) NTFS
3 Drive e: (FreeAgent GoFlex Drive) (Fixed) (Total:931.51 GB) (Free:525.79 GB) NTFS

========================= Users: ========================================

User accounts for \\M26442572

Administrator            ASPNET                   Guest                    
Heidi                    HelpAssistant            SUPPORT_388945a0         


**** End of log ****
 



#15 Condobloke

Condobloke

    Outback Aussie @ 54.2101 N, 0.2906 W


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Posted 25 October 2013 - 05:29 PM

You have no AV program listed......Avast is showing an error.....if this continues and avast is not working as it should, either uninstall and reinstall Avast.....or download and install any of the free programs....eg, Microsoft Security Essentials or Avira Free

If you decide to get rid of Avast completely, use the removal tool which you will find here ::  http://avast-removal-tool.com/

 

On a side note....all these are outdated and present a security threat...

Java™ 6 Update 2 (Version: 1.6.0.20)
Java™ 6 Update 29 (Version: 6.0.290)
Java™ 6 Update 3 (Version: 1.6.0.30)
Java™ 6 Update 5 (Version: 1.6.0.50)
Java™ 6 Update 7 (Version: 1.6.0.70)
JavaFX 2.1.1 (Version: 2.1.1)

Also.....uninstall Bonjour....it is consuming more resources than it deserves to, and placing a considerable burden on your PC

 

I would un install all of these as the security threat is very real.

 

I know this is deviating from your original problem....but atm I consider this to be far more important .


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy





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