I am going to try to help you with a couple of issues, and expand upon what others have said in this thread.
Microsoft Online's Crash analysis recommends that I download and install an updated Intel Graphics Driver.
That sounds like an excellent idea. Get the latest driver from your computer manufacturers website, not Intel's site. If you tell us exactly what model and serial number computer you have we can help find the driver for you, or you can PM me with that info to keep it private if you would like.
I don't know how to uninstall Java, but I have attempted to download the newest version, and I am unable to do so.
- Go to Start > Control Panel > Add/Remove Programs
- Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )
It might have this icon next to it that looks like a coffee cup.
Select it and click Remove.
- Download and install the newest version from HERE.
I was given a series of program disks that would re-install the programs that were installed on the computer. They're all labeled as e-machines disks (meaning I don't know which disk contains Windows XP and which disk contains other software.)
Windows XP installs from ONE disk, so it stands to reason that disk #1 is going to be the Windows XP disk. At least I think that is a pretty good guess.
I don't know exactly why you are having such buggy behavior with your computer, but replacing damaged Windows files would be a good place to start. There is an easy way to do this. Go to:
Start > Run
type sfc /scannow
then click on OK
. NOTE: There is a space between sfc
. You will probably be prompted for your Windows XP disk. Insert #1 disk then and see if that works.
After that runs it's course (and it may take up to an hour), reboot and check things out. If there is improvement, then great. Let us know. But if no improvement let's next move on to ThorXP's idea of doing a repair install of Windows. Here is how (assuming the #1 disk is the Windows disk):
Insert Windows CD. Reboot computer. Allow the computer to boot to Windows CD. When prompted choose "Install Windows" at the first opportunity. Then at the second opportunity choose "REPAIR" (which is hitting the R key). Then let windows do a repair install. Theoretically this will not affect your data or programs, but I suggest making full backups first anyway, as backups are never a bad idea.
Also please note: Not all versions of Windows install CDs have the option for a Repair install. Let us know if that is true in your case.
NOTE: Choosing 'R' at the first opportunity will give you the Recovery Console and this is NOT what you want. You want to choose 'R' at the second opportunity.
Edited by Albert Frankenstein, 15 May 2006 - 09:30 PM.