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iTunes errors, iTunes not listed in Uninstall a Program to uninstall


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#1 casmheber

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Posted 24 October 2013 - 04:17 AM

I am getting the following error when I launch iTunes:

 

"The software required for communicating with iPods and mobile devices was not installed correctly. Do you want iTunes to try to repair this for you."

 

When I click "Yes" I get the following message:

"The software required for communicating with iPods and mobile devices could not be repaired. Please reinstall iTunes if you widh to use these devices"

 

When I click "OK" iTunes opens with the following message:

A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404)

 

When I click "OK" I get the following message:

itunes has detected it is not the default player for audio files. Would you like to go to the Default Programs control panel to fix this?

 

When I click "Yes" nothing happens. iTunes is open and can play songs.

 

I need to uninstall and reinstall iTunes. When I go to uninstall a program in the control panel iTunes is not there to uninstall.

What do I do? Thanks!!!



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#2 Xentara

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Posted 24 October 2013 - 05:10 AM

Try downloading the iTunes installation software from the apple website.
When you go through the setup you should have an option to uninstall it or repair it. First try the repair if this dosnt fix the problem you are having uninstall it this way And reinstall it again.

Xen

#3 casmheber

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Posted 24 October 2013 - 05:45 AM

I installed iTunes again. It did not give me an option to uninstall or repair existing version. It went through the entire install process without any problems. My itunes now launches without any errors and itunes now appears in uninstall a program in the control panel. Thanks for your help!!



#4 Xentara

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Posted 24 October 2013 - 05:50 AM

Your welcome, sorry my directions weren't exact

Edited by Xentara, 24 October 2013 - 05:50 AM.





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