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Internet Security Pro cant boot into safe mode


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4 replies to this topic

#1 jkbowen

jkbowen

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  • Local time:10:09 AM

Posted 23 October 2013 - 11:22 PM

Hello....

 

I've been reading a bunch of these threads and am hoping to get some help as well.

It seems the code you return based on our fixlist is specific to the computer, so i've

created my frst.txt and am pasting it here.

 

Please help.......

 

Josh

 

--------------------------------------------

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 24-10-2013
Ran by SYSTEM on MININT-I3OCCO8 on 23-10-2013 20:12:51
Running from H:\
Windows 7 Home Premium (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Recovery

The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [SysTrayApp] - C:\Program Files\IDT\WDM\sttray64.exe [1128448 2011-03-11] (IDT, Inc.)
HKLM\...\Run: [SynTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2480936 2010-12-16] (Synaptics Incorporated)
HKLM\...\Run: [SetDefault] - C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe [42808 2011-06-27] (Hewlett-Packard Development Company, L.P.)
HKLM\...\Run: [AdobeAAMUpdater-1.0] - C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [497648 2010-07-29] (Adobe Systems Incorporated)
HKLM\...\Run: [M-Audio Taskbar Icon] - C:\Windows\system32\M-AudioTaskBarIcon.exe [798216 2009-10-02] (Avid Technology, Inc.)
HKLM\...\Run: [AS2014] - C:\ProgramData\Xnsgarn7\Xnsgarn7.exe [534640 2013-10-14] ()
HKLM\...\Winlogon: [Userinit] userinit.exe,,C:\ProgramData\Xnsgarn7\Xnsgarn7.exe -sm,
HKLM-x32\...\Run: [StartCCC] - C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [336384 2011-04-01] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [] - [x]
HKLM-x32\...\Run: [HP Quick Launch] - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe [586808 2011-04-08] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [Adobe Reader Speed Launcher] - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe [40312 2013-09-03] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [958576 2013-04-04] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [My Web Search Bar Search Scope Monitor] - C:\PROGRA~2\MYWEBS~1\bar\1.bin\m3SrchMn.exe [34336 2011-11-24] (MyWebSearch.com)
HKLM-x32\...\Run: [MyWebSearch Email Plugin] - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSOEMON.EXE [38408 2011-11-24] (MyWebSearch.com)
HKLM-x32\...\Run: [nmctxth] - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe [642856 2009-04-07] (Cisco Systems, Inc.)
HKLM-x32\...\Run: [DigidesignMMERefresh] - C:\Program Files (x86)\Digidesign\Drivers\MMERefresh.exe [77824 2009-12-18] (Avid, Inc. All rights reserved.)
HKLM-x32\...\Run: [APSDaemon] - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59280 2012-05-30] (Apple Inc.)
HKLM-x32\...\Run: [QuickTime Task] - C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2011-10-24] (Apple Inc.)
HKLM-x32\...\Run: [iTunesHelper] - C:\Program Files (x86)\iTunes\iTunesHelper.exe [421776 2012-06-07] (Apple Inc.)
HKLM-x32\...\Run: [HP Software Update] - C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [49208 2010-06-09] (Hewlett-Packard)
HKLM-x32\...\Run: [HPOSD] - C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe [379960 2011-08-19] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [SearchProtectAll] - C:\Program Files (x86)\SearchProtect\bin\cltmng.exe [2852640 2013-05-07] (Conduit)
HKLM-x32\...\Run: [Privoxy] - C:\Program Files (x86)\privoxy\starthelp.exe [51115 2013-08-26] ()
HKU\admin\...\Run: [MyWebSearch Email Plugin] - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSOEMON.EXE [38408 2011-11-24] (MyWebSearch.com)
HKU\admin\...\Run: [swg] - C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2012-04-02] (Google Inc.)
HKU\admin\...\Run: [SearchProtect] - C:\Users\admin\AppData\Roaming\SearchProtect\bin\cltmng.exe [2852640 2013-05-07] (Conduit)
HKU\admin\...\Run: [Optimizer Pro] - C:\Program Files (x86)\Optimizer Pro\OptProLauncher.exe [135672 2013-08-28] (PC Utilities Pro)
HKU\admin\...\Run: [RESTART_STICKY_NOTES] - C:\Windows\System32\StikyNot.exe [427520 2009-07-13] (Microsoft Corporation)
HKU\admin\...\Run: [AS2014] - C:\ProgramData\Xnsgarn7\Xnsgarn7.exe [534640 2013-10-14] ()
HKU\admin\...\Run: [dcomutil] - rundll32 "C:\Users\ASHTON~1\AppData\Local\Temp\isobeown.dll",CreateProcessNotify <===== ATTENTION
HKU\admin\...\Run: [fsutetsh] - rundll32 "C:\Users\ASHTON~1\AppData\Local\Temp\isobeown64.dll",CreateProcessNotify <===== ATTENTION
HKU\schmidt\...\Run: [RESTART_STICKY_NOTES] - C:\Windows\System32\StikyNot.exe [427520 2009-07-13] (Microsoft Corporation)
HKU\schmidt\...\Run: [SearchProtect] - C:\Users\schmidt\AppData\Roaming\SearchProtect\bin\cltmng.exe [2852640 2013-05-07] (Conduit)
HKU\schmidt\...\Run: [QuickTime Task] - C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2011-10-24] (Apple Inc.)
HKU\schmidt\...\Run: [AS2014] - C:\ProgramData\Xnsgarn7\Xnsgarn7.exe [534640 2013-10-14] ()
HKU\schmidt\...\Run: [dcomutil] - rundll32 "C:\Users\schmidt\AppData\Local\Temp\isobeown.dll",CreateProcessNotify <===== ATTENTION
HKU\schmidt\...\Run: [fsutetsh] - rundll32 "C:\Users\schmidt\AppData\Local\Temp\isobeown64.dll",CreateProcessNotify <===== ATTENTION
AppInit_DLLs:    C:\PROGRA~2\OPTIMI~1\OPTPRO~2.DLL [2533376 2013-09-05] ()
AppInit_DLLs-x32:   c:\progra~2\optimi~1\optpro~1.dll [2740696 2013-09-02] ()

==================== Services (Whitelisted) =================

S2 AMD FUEL Service; C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [365568 2011-04-01] (Advanced Micro Devices, Inc.)
S2 CltMngSvc; C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe [97056 2013-05-07] (Conduit)
S3 COMSysApp; C:\Windows\SysWow64\dllhost.exe [7168 2009-07-13] (Microsoft Corporation)
S2 DefaultTabUpdate; C:\Users\admin\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe [107520 2013-09-05] ()
S2 DigiRefresh; C:\Program Files (x86)\Digidesign\Drivers\MMERefresh.exe [77824 2009-12-18] (Avid, Inc. All rights reserved.)
S2 lxbl_device; C:\Windows\system32\lxblcoms.exe [566704 2007-04-20] ( )
S2 lxbl_device; C:\Windows\SysWow64\lxblcoms.exe [537520 2007-04-20] ( )
S3 msiserver; C:\Windows\SysWow64\msiexec.exe [73216 2010-11-20] (Microsoft Corporation)
S2 MyWebSearchService; C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwssvc.exe [34320 2011-11-24] (MyWebSearch.com)
S2 NIS; C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe [144368 2013-05-20] (Symantec Corporation)
S2 WSearch; C:\Windows\SysWow64\SearchIndexer.exe [427520 2011-05-03] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

S3 AA_ADJ_DP2_MIDI; C:\Windows\System32\drivers\ADJ-DP2m.sys [30208 2009-03-09] (Ploytec GmbH)
S3 AA_ADJ_DP2_USB; C:\Windows\System32\Drivers\ADJ-DP2u.sys [424960 2009-03-09] (Ploytec GmbH)
S3 AA_ADJ_DP2_WDM; C:\Windows\System32\drivers\ADJ-DP2a.sys [71168 2009-03-09] (Ploytec GmbH)
S1 BHDrvx64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\BASHDefs\20130924.001\BHDrvx64.sys [1525848 2013-09-23] (Symantec Corporation)
S1 ccSet_NIS; C:\Windows\system32\drivers\NISx64\1404000.028\ccSetx64.sys [169048 2013-04-15] (Symantec Corporation)
S1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484952 2013-08-26] (Symantec Corporation)
S3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [140376 2013-08-26] (Symantec Corporation)
S1 IDSVia64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\IPSDefs\20131002.001\IDSvia64.sys [520280 2013-08-23] (Symantec Corporation)
S3 MAUSBFASTTRACK; C:\Windows\System32\DRIVERS\MAudioFastTrack.sys [187912 2009-10-02] (Avid Technology, Inc.)
S3 NAVENG; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\VirusDefs\20131002.009\ENG64.SYS [126040 2013-08-28] (Symantec Corporation)
S3 NAVEX15; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\VirusDefs\20131002.009\EX64.SYS [2099288 2013-08-28] (Symantec Corporation)
S3 SRTSP; C:\Windows\System32\Drivers\NISx64\1404000.028\SRTSP64.SYS [796760 2013-05-15] (Symantec Corporation)
S1 SRTSPX; C:\Windows\system32\drivers\NISx64\1404000.028\SRTSPX64.SYS [36952 2013-03-04] (Symantec Corporation)
S0 SymDS; C:\Windows\System32\drivers\NISx64\1404000.028\SYMDS64.SYS [493656 2013-05-20] (Symantec Corporation)
S0 SymEFA; C:\Windows\System32\drivers\NISx64\1404000.028\SYMEFA64.SYS [1139800 2013-05-22] (Symantec Corporation)
S3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177312 2013-06-18] (Symantec Corporation)
S1 SymIRON; C:\Windows\system32\drivers\NISx64\1404000.028\Ironx64.SYS [224416 2013-03-04] (Symantec Corporation)
S1 SymNetS; C:\Windows\System32\Drivers\NISx64\1404000.028\SYMNETS.SYS [433752 2013-04-24] (Symantec Corporation)

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2013-10-23 20:12 - 2013-10-23 20:12 - 00000000 ____D C:\FRST
2013-10-23 18:17 - 2013-10-23 18:14 - 10284816 _____ (Malwarebytes Corporation                                    ) C:\Users\admin\Desktop\mbam-setup.exe
2013-10-23 18:17 - 2013-10-23 18:13 - 01898232 _____ (Bleeping Computer, LLC) C:\Users\admin\Desktop\rkill.exe
2013-10-22 15:43 - 2013-10-23 18:58 - 00001666 _____ C:\Users\admin\Desktop\Antivirus Security Pro.lnk
2013-10-14 23:46 - 2013-10-14 23:46 - 00001666 _____ C:\Users\schmidt\Desktop\Antivirus Security Pro.lnk
2013-10-14 23:46 - 2013-10-14 23:46 - 00000118 _____ C:\Users\schmidt\Desktop\Antivirus Security Pro support.url
2013-10-14 23:31 - 2013-10-23 18:58 - 00000118 _____ C:\Users\admin\Desktop\Antivirus Security Pro support.url
2013-10-14 23:25 - 2013-10-14 23:47 - 00000000 ____D C:\ProgramData\Xnsgarn7
2013-10-10 23:53 - 2013-09-22 15:27 - 00391168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2013-10-10 23:53 - 2013-09-20 19:38 - 02706432 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2013-10-10 23:53 - 2013-09-20 19:30 - 02706432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2013-10-10 23:52 - 2013-09-22 15:28 - 01767936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2013-10-10 23:52 - 2013-09-22 15:28 - 01141248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2013-10-10 23:52 - 2013-09-22 15:27 - 14335488 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2013-10-10 23:52 - 2013-09-22 15:27 - 13761024 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2013-10-10 23:52 - 2013-09-22 15:27 - 02876928 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2013-10-10 23:52 - 2013-09-22 15:27 - 02048512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2013-10-10 23:52 - 2013-09-22 15:27 - 00690688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2013-10-10 23:52 - 2013-09-22 15:27 - 00493056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2013-10-10 23:52 - 2013-09-22 15:27 - 00109056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesysprep.dll
2013-10-10 23:52 - 2013-09-22 15:27 - 00061440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2013-10-10 23:52 - 2013-09-22 15:27 - 00039424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2013-10-10 23:52 - 2013-09-22 15:27 - 00033280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2013-10-10 23:52 - 2013-09-22 14:55 - 02241024 _____ (Microsoft Corporation) C:\Windows\System32\wininet.dll
2013-10-10 23:52 - 2013-09-22 14:55 - 01365504 _____ (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2013-10-10 23:52 - 2013-09-22 14:55 - 00051712 _____ (Microsoft Corporation) C:\Windows\System32\ie4uinit.exe
2013-10-10 23:52 - 2013-09-22 14:54 - 19252224 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2013-10-10 23:52 - 2013-09-22 14:54 - 15404544 _____ (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2013-10-10 23:52 - 2013-09-22 14:54 - 03959296 _____ (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2013-10-10 23:52 - 2013-09-22 14:54 - 02647552 _____ (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2013-10-10 23:52 - 2013-09-22 14:54 - 00855552 _____ (Microsoft Corporation) C:\Windows\System32\jscript.dll
2013-10-10 23:52 - 2013-09-22 14:54 - 00603136 _____ (Microsoft Corporation) C:\Windows\System32\msfeeds.dll
2013-10-10 23:52 - 2013-09-22 14:54 - 00526336 _____ (Microsoft Corporation) C:\Windows\System32\ieui.dll
2013-10-10 23:52 - 2013-09-22 14:54 - 00136704 _____ (Microsoft Corporation) C:\Windows\System32\iesysprep.dll
2013-10-10 23:52 - 2013-09-22 14:54 - 00067072 _____ (Microsoft Corporation) C:\Windows\System32\iesetup.dll
2013-10-10 23:52 - 2013-09-22 14:54 - 00053248 _____ (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2013-10-10 23:52 - 2013-09-22 14:54 - 00039936 _____ (Microsoft Corporation) C:\Windows\System32\iernonce.dll
2013-10-10 23:52 - 2013-09-20 18:48 - 00089600 _____ (Microsoft Corporation) C:\Windows\System32\RegisterIEPKEYs.exe
2013-10-10 23:52 - 2013-09-20 18:39 - 00071680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RegisterIEPKEYs.exe
2013-10-10 10:45 - 2013-07-12 02:41 - 00185344 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\usbvideo.sys
2013-10-10 10:45 - 2013-07-12 02:41 - 00100864 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\usbcir.sys
2013-10-10 10:45 - 2013-07-12 02:40 - 00109824 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\USBAUDIO.sys
2013-10-10 10:45 - 2013-07-04 04:50 - 00633856 _____ (Microsoft Corporation) C:\Windows\System32\comctl32.dll
2013-10-10 10:45 - 2013-07-04 03:50 - 00530432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\comctl32.dll
2013-10-10 10:45 - 2013-07-02 20:40 - 00042496 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\usbscan.sys
2013-10-10 10:45 - 2013-07-02 20:05 - 00076800 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\hidclass.sys
2013-10-10 10:45 - 2013-07-02 20:05 - 00032896 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\hidparse.sys
2013-10-10 10:45 - 2013-06-25 14:55 - 00785624 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\Wdf01000.sys
2013-10-10 10:45 - 2013-06-05 21:50 - 00041472 _____ (Microsoft Corporation) C:\Windows\System32\lpk.dll
2013-10-10 10:45 - 2013-06-05 21:49 - 00100864 _____ (Microsoft Corporation) C:\Windows\System32\fontsub.dll
2013-10-10 10:45 - 2013-06-05 21:49 - 00014336 _____ (Microsoft Corporation) C:\Windows\System32\dciman32.dll
2013-10-10 10:45 - 2013-06-05 21:47 - 00046080 _____ (Adobe Systems) C:\Windows\System32\atmlib.dll
2013-10-10 10:45 - 2013-06-05 20:57 - 00025600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\lpk.dll
2013-10-10 10:45 - 2013-06-05 20:51 - 00070656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\fontsub.dll
2013-10-10 10:45 - 2013-06-05 20:50 - 00010240 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dciman32.dll
2013-10-10 10:45 - 2013-06-05 19:30 - 00368128 _____ (Adobe Systems Incorporated) C:\Windows\System32\atmfd.dll
2013-10-10 10:45 - 2013-06-05 19:01 - 00295424 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\atmfd.dll
2013-10-10 10:45 - 2013-06-05 19:01 - 00034304 _____ (Adobe Systems) C:\Windows\SysWOW64\atmlib.dll
2013-10-10 10:44 - 2013-09-13 17:10 - 00497152 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\afd.sys
2013-10-10 10:44 - 2013-09-07 18:30 - 01903552 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\tcpip.sys
2013-10-10 10:44 - 2013-09-07 18:27 - 00327168 _____ (Microsoft Corporation) C:\Windows\System32\mswsock.dll
2013-10-10 10:44 - 2013-09-07 18:03 - 00231424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mswsock.dll
2013-10-10 10:44 - 2013-08-28 18:17 - 05549504 _____ (Microsoft Corporation) C:\Windows\System32\ntoskrnl.exe
2013-10-10 10:44 - 2013-08-28 18:16 - 01732032 _____ (Microsoft Corporation) C:\Windows\System32\ntdll.dll
2013-10-10 10:44 - 2013-08-28 18:16 - 00859648 _____ (Microsoft Corporation) C:\Windows\System32\tdh.dll
2013-10-10 10:44 - 2013-08-28 18:16 - 00243712 _____ (Microsoft Corporation) C:\Windows\System32\wow64.dll
2013-10-10 10:44 - 2013-08-28 18:13 - 00878080 _____ (Microsoft Corporation) C:\Windows\System32\advapi32.dll
2013-10-10 10:44 - 2013-08-28 17:51 - 03969472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe
2013-10-10 10:44 - 2013-08-28 17:51 - 03914176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe
2013-10-10 10:44 - 2013-08-28 17:50 - 01292192 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntdll.dll
2013-10-10 10:44 - 2013-08-28 17:50 - 00619520 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tdh.dll
2013-10-10 10:44 - 2013-08-28 17:50 - 00005120 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wow32.dll
2013-10-10 10:44 - 2013-08-28 17:48 - 00640512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\advapi32.dll
2013-10-10 10:44 - 2013-08-28 16:49 - 00025600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\setup16.exe
2013-10-10 10:44 - 2013-08-28 16:49 - 00014336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntvdm64.dll
2013-10-10 10:44 - 2013-08-28 16:49 - 00007680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\instnm.exe
2013-10-10 10:44 - 2013-08-28 16:49 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\user.exe
2013-10-10 10:44 - 2013-08-27 17:21 - 03155968 _____ (Microsoft Corporation) C:\Windows\System32\win32k.sys
2013-10-10 10:44 - 2013-08-27 17:12 - 00461312 _____ (Microsoft Corporation) C:\Windows\System32\scavengeui.dll
2013-10-10 10:44 - 2013-08-01 04:09 - 00983488 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\dxgkrnl.sys
2013-10-10 10:44 - 2013-07-20 02:33 - 00124112 _____ (Microsoft Corporation) C:\Windows\System32\PresentationCFFRasterizerNative_v0300.dll
2013-10-10 10:44 - 2013-07-20 02:33 - 00102608 _____ (Microsoft Corporation) C:\Windows\SysWOW64\PresentationCFFRasterizerNative_v0300.dll
2013-10-10 10:44 - 2013-07-04 04:57 - 00259584 _____ (Microsoft Corporation) C:\Windows\System32\WebClnt.dll
2013-10-10 10:44 - 2013-07-04 04:50 - 00102400 _____ (Microsoft Corporation) C:\Windows\System32\davclnt.dll
2013-10-10 10:44 - 2013-07-04 03:57 - 00205824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WebClnt.dll
2013-10-10 10:44 - 2013-07-04 03:51 - 00081920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\davclnt.dll
2013-10-10 10:44 - 2013-07-04 02:11 - 00140800 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\mrxdav.sys

==================== One Month Modified Files and Folders =======

2013-10-23 20:12 - 2013-10-23 20:12 - 00000000 ____D C:\FRST
2013-10-23 19:23 - 2012-04-02 18:01 - 00000914 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-10-23 19:15 - 2011-09-25 00:51 - 01133605 _____ C:\Windows\WindowsUpdate.log
2013-10-23 18:58 - 2013-10-22 15:43 - 00001666 _____ C:\Users\admin\Desktop\Antivirus Security Pro.lnk
2013-10-23 18:58 - 2013-10-14 23:31 - 00000118 _____ C:\Users\admin\Desktop\Antivirus Security Pro support.url
2013-10-23 18:58 - 2013-09-05 13:27 - 00000392 _____ C:\Windows\Tasks\AmiUpdXp.job
2013-10-23 18:58 - 2012-04-02 18:01 - 00000910 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-10-23 18:48 - 2012-04-02 18:00 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-10-23 18:32 - 2009-07-13 20:45 - 00032064 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-10-23 18:32 - 2009-07-13 20:45 - 00032064 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-10-23 18:24 - 2009-07-13 21:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2013-10-23 18:24 - 2009-07-13 20:51 - 00126884 _____ C:\Windows\setupact.log
2013-10-23 18:19 - 2009-07-13 21:13 - 00780156 _____ C:\Windows\System32\PerfStringBackup.INI
2013-10-23 18:14 - 2013-10-23 18:17 - 10284816 _____ (Malwarebytes Corporation                                    ) C:\Users\admin\Desktop\mbam-setup.exe
2013-10-23 18:13 - 2013-10-23 18:17 - 01898232 _____ (Bleeping Computer, LLC) C:\Users\admin\Desktop\rkill.exe
2013-10-23 18:12 - 2011-10-28 13:39 - 00003982 _____ C:\Windows\System32\Tasks\User_Feed_Synchronization-{AD769B16-31DF-488E-B02F-E24111193225}
2013-10-17 13:18 - 2012-04-02 18:01 - 00003910 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2013-10-17 13:18 - 2012-04-02 18:01 - 00003658 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2013-10-14 23:47 - 2013-10-14 23:25 - 00000000 ____D C:\ProgramData\Xnsgarn7
2013-10-14 23:46 - 2013-10-14 23:46 - 00001666 _____ C:\Users\schmidt\Desktop\Antivirus Security Pro.lnk
2013-10-14 23:46 - 2013-10-14 23:46 - 00000118 _____ C:\Users\schmidt\Desktop\Antivirus Security Pro support.url
2013-10-13 16:36 - 2013-09-05 13:31 - 00000258 __RSH C:\Users\admin\ntuser.pol
2013-10-13 16:36 - 2011-10-28 13:26 - 00000000 ____D C:\users\admin
2013-10-12 21:30 - 2012-12-14 22:12 - 00003954 _____ C:\Windows\System32\Tasks\User_Feed_Synchronization-{9E2E9D70-A23B-446E-AF0D-821D7732F9B7}
2013-10-12 20:03 - 2012-12-14 22:16 - 00000000 ____D C:\Users\schmidt\AppData\Local\Google
2013-10-12 17:11 - 2013-09-10 05:54 - 00000258 __RSH C:\Users\schmidt\ntuser.pol
2013-10-12 17:11 - 2012-12-14 22:11 - 00000000 ____D C:\users\schmidt
2013-10-12 15:03 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\rescache
2013-10-11 01:28 - 2009-07-13 20:45 - 00276872 _____ C:\Windows\System32\FNTCACHE.DAT
2013-10-10 23:51 - 2012-05-14 17:14 - 00000000 ____D C:\Program Files\Microsoft Silverlight
2013-10-10 23:51 - 2012-05-14 17:14 - 00000000 ____D C:\Program Files (x86)\Microsoft Silverlight
2013-10-10 23:49 - 2011-09-25 01:02 - 00774372 _____ C:\Windows\SysWOW64\PerfStringBackup.INI
2013-10-10 23:42 - 2013-07-23 11:32 - 00000000 ____D C:\Windows\System32\MRT
2013-10-10 23:42 - 2012-01-01 12:45 - 80541720 _____ (Microsoft Corporation) C:\Windows\System32\MRT.exe
2013-10-09 23:57 - 2012-04-02 18:01 - 00000000 ____D C:\Users\admin\AppData\Local\Google
2013-10-09 23:55 - 2010-11-20 19:47 - 00028912 _____ C:\Windows\PFRO.log
2013-10-09 15:11 - 2012-04-02 18:00 - 00003768 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater
2013-10-09 15:10 - 2012-04-02 18:00 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2013-10-09 15:10 - 2011-08-02 10:49 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2013-10-05 12:06 - 2011-11-06 21:23 - 00000000 _____ C:\Windows\System32\HP_ActiveX_Patch_NOT_DETECTED.txt
2013-10-05 12:06 - 2011-10-29 18:08 - 00000052 _____ C:\Windows\SysWOW64\DOErrors.log
2013-09-29 12:20 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\System32\NDF

Some content of TEMP:
====================
C:\Users\admin\AppData\Local\Temp\dlLogic.exe
C:\Users\admin\AppData\Local\Temp\Extract.exe
C:\Users\admin\AppData\Local\Temp\GoogleToolbarInstaller_en32_signed.exe
C:\Users\admin\AppData\Local\Temp\HPHelpUpdater.exe
C:\Users\admin\AppData\Local\Temp\installhelper.dll
C:\Users\admin\AppData\Local\Temp\isobeown.dll
C:\Users\admin\AppData\Local\Temp\isobeown64.dll
C:\Users\admin\AppData\Local\Temp\nsp8C12.exe
C:\Users\admin\AppData\Local\Temp\nsuF5A0.exe
C:\Users\admin\AppData\Local\Temp\Resource.exe
C:\Users\admin\AppData\Local\Temp\SP53462.exe
C:\Users\admin\AppData\Local\Temp\SP54127.exe
C:\Users\admin\AppData\Local\Temp\sp54620.exe
C:\Users\admin\AppData\Local\Temp\SP54714.exe
C:\Users\admin\AppData\Local\Temp\SP55151.exe
C:\Users\admin\AppData\Local\Temp\SP55152.exe
C:\Users\admin\AppData\Local\Temp\sp58915.exe
C:\Users\admin\AppData\Local\Temp\SPStub.exe
C:\Users\admin\AppData\Local\Temp\SRAssetsHelper.dll
C:\Users\admin\AppData\Local\Temp\ToolbarHelper.exe
C:\Users\admin\AppData\Local\Temp\UninstallHPSA.exe
C:\Users\admin\AppData\Local\Temp\_is1AA5.exe
C:\Users\admin\AppData\Local\Temp\_is7E96.exe
C:\Users\admin\AppData\Local\Temp\_isF644.exe
C:\Users\schmidt\AppData\Local\Temp\isobeown.dll
C:\Users\schmidt\AppData\Local\Temp\isobeown64.dll


==================== Known DLLs (Whitelisted) ================


==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points  =========================


==================== Memory info ===========================

Percentage of memory in use: 14%
Total physical RAM: 5610.9 MB
Available physical RAM: 4808.93 MB
Total Pagefile: 5609.05 MB
Available Pagefile: 4804.36 MB
Total Virtual: 8192 MB
Available Virtual: 8191.87 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:678.01 GB) (Free:610.87 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive e: (Recovery) (Fixed) (Total:20.33 GB) (Free:2.2 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive f: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32
Drive h: () (Removable) (Total:15.12 GB) (Free:12.48 GB) NTFS
Drive x: (Boot) (Fixed) (Total:0.25 GB) (Free:0.25 GB) NTFS
Drive y: (SYSTEM) (Fixed) (Total:0.19 GB) (Free:0.16 GB) NTFS ==>[System with boot components (obtained from reading drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 699 GB) (Disk ID: 9A5BE1C2)
Partition 1: (Active) - (Size=199 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=678 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=20 GB) - (Type=07 NTFS)
Partition 4: (Not Active) - (Size=103 MB) - (Type=0C)

========================================================
Disk: 1 (MBR Code: Windows 7 or 8) (Size: 15 GB) (Disk ID: 04DD5721)
Partition 1: (Active) - (Size=15 GB) - (Type=07 NTFS)


LastRegBack: 2013-10-22 16:39

==================== End Of Log ============================



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#2 jkbowen

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Posted 24 October 2013 - 12:43 AM

So... i took a gander at several other posts like mine, and came up with my own fixlist.txt.

 

Ran it, and it worked.

 

pretty cool stuff. running malwarebytes now.

 

HKLM\...\Run: [AS2014] - C:\ProgramData\Xnsgarn7\Xnsgarn7.exe [534640 2013-10-14] ()
HKLM\...\Winlogon: [Userinit] userinit.exe,,C:\ProgramData\Xnsgarn7\Xnsgarn7.exe -sm,
HKU\admin\...\Run: [AS2014] - C:\ProgramData\Xnsgarn7\Xnsgarn7.exe [534640 2013-10-14] ()
2013-10-22 15:43 - 2013-10-23 18:58 - 00001666 _____ C:\Users\admin\Desktop\Antivirus Security Pro.lnk
2013-10-14 23:46 - 2013-10-14 23:46 - 00001666 _____ C:\Users\schmidt\Desktop\Antivirus Security Pro.lnk
2013-10-14 23:46 - 2013-10-14 23:46 - 00000118 _____ C:\Users\schmidt\Desktop\Antivirus Security Pro support.url
2013-10-14 23:31 - 2013-10-23 18:58 - 00000118 _____ C:\Users\admin\Desktop\Antivirus Security Pro support.url
2013-10-14 23:25 - 2013-10-14 23:47 - 00000000 ____D C:\ProgramData\Xnsgarn7
C:\Users\admin\AppData\Local\Temp\dlLogic.exe
C:\Users\admin\AppData\Local\Temp\Extract.exe
C:\Users\admin\AppData\Local\Temp\GoogleToolbarInstaller_en32_signed.exe
C:\Users\admin\AppData\Local\Temp\HPHelpUpdater.exe
C:\Users\admin\AppData\Local\Temp\installhelper.dll
C:\Users\admin\AppData\Local\Temp\isobeown.dll
C:\Users\admin\AppData\Local\Temp\isobeown64.dll
C:\Users\admin\AppData\Local\Temp\nsp8C12.exe
C:\Users\admin\AppData\Local\Temp\nsuF5A0.exe
C:\Users\admin\AppData\Local\Temp\Resource.exe
C:\Users\admin\AppData\Local\Temp\SP53462.exe
C:\Users\admin\AppData\Local\Temp\SP54127.exe
C:\Users\admin\AppData\Local\Temp\sp54620.exe
C:\Users\admin\AppData\Local\Temp\SP54714.exe
C:\Users\admin\AppData\Local\Temp\SP55151.exe
C:\Users\admin\AppData\Local\Temp\SP55152.exe
C:\Users\admin\AppData\Local\Temp\sp58915.exe
C:\Users\admin\AppData\Local\Temp\SPStub.exe
C:\Users\admin\AppData\Local\Temp\SRAssetsHelper.dll
C:\Users\admin\AppData\Local\Temp\ToolbarHelper.exe
C:\Users\admin\AppData\Local\Temp\UninstallHPSA.exe
C:\Users\admin\AppData\Local\Temp\_is1AA5.exe
C:\Users\admin\AppData\Local\Temp\_is7E96.exe
C:\Users\admin\AppData\Local\Temp\_isF644.exe
C:\Users\schmidt\AppData\Local\Temp\isobeown.dll
C:\Users\schmidt\AppData\Local\Temp\isobeown64.dll



#3 gringo_pr

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Posted 25 October 2013 - 12:53 AM



Hello jkbowen

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

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Posted 31 October 2013 - 02:28 AM


Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 03 November 2013 - 07:56 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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