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Windows 8.1 Invisible Popup Malware (Newzio Extension)


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#1 Kachupi

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Posted 23 October 2013 - 09:16 PM

Hi Bleeping Computer community,

 

I am in great need of help. I believe I have this malware http://www.bleepingcomputer.com/forums/t/493386/wave-volume-keeps-muting-itself-and-invisible-sound-ads/. However that user did not seem to mention  that it appears to manifest itself in the two extensions livelyrics and newzio. I have used a combination of malwarebytes and ADW Cleaner but when I look in processes I still see 20+ google chrome processes running and of course I'm still getting the invisible pop ups.

 

I can follow directions but want to make sure they are the same for Windows 8.1. Would appreciate somebody walking me through it.

 

Much thanks



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#2 Kachupi

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Posted 23 October 2013 - 09:36 PM

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         # AdwCleaner v3.010 - Report created 22/10/2013 at 22:22:47
# Updated 20/10/2013 by Xplode
# Operating System : Windows 8.1  (64 bits)
# Username : damie_000 - DAMIENLOLOS
# Running from : C:\Users\damie_000\Downloads\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.16384
 
 
-\\ Google Chrome v30.0.1599.101
 
[ File : C:\Users\damie_000\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [9906 octets] - [08/09/2013 17:04:59]
AdwCleaner[R1].txt - [1841 octets] - [08/09/2013 17:14:58]
AdwCleaner[S0].txt - [9580 octets] - [08/09/2013 17:06:16]
AdwCleaner[S1].txt - [1765 octets] - [08/09/2013 17:16:10]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1825 octets] ##########
 
 
 

 Results of screen317's Security Check version 0.99.74  
   x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
McAfee Anti-Virus and Anti-Spyware   
Windows Defender                     
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Google Chrome 30.0.1599.101  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 
 
 
 
 

RogueKiller V8.7.5 _x64_ [Oct 22 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows 8 (6.2.9200 ) 64 bits version
Started in : Normal mode
User : damie_000 [Admin rights]
Mode : Scan -- Date : 10/22/2013 22:29:42
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 1 ¤¤¤
[SUSP PATH] Controller.exe -- C:\Users\damie_000\AppData\Local\GCC\Controller.exe [-] -> KILLED [TermProc]
 
¤¤¤ Registry Entries : 6 ¤¤¤
[HJ POL][PUM] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
 
¤¤¤ Scheduled tasks : 1 ¤¤¤
[V2][SUSP PATH] GC_Scheduler : "%LOCALAPPDATA%\GCC\Controller.exe" [x] -> FOUND
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection :  ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
 
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) Hitachi HTS545050A7E380 +++++
--- User ---
[MBR] c37356f9700d37fe9cce7b67b0a0037f
[BSP] 0aa37f90d3de4204c76d8bb35d0025c7 : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x00) [VISIBLE] Offset (sectors): 1 | Size: 2097152 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
+++++ PhysicalDrive1: (\\.\PHYSICALDRIVE1 @ IDE) SATA SSD +++++
--- User ---
[MBR] c793eaa1e16b239fd89e5c63031acd6c
[BSP] 7142426fd1c463c807bafaeda5857be9 : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x00) [VISIBLE] Offset (sectors): 1 | Size: 2097152 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[0]_S_10222013_222942.txt >>
 
 
 
 
 


#3 nasdaq

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Posted 26 October 2013 - 10:12 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
  • ===

    Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
    Link 1
    Link 2

    IMPORTANT !!! Save ComboFix.exe to your Desktop

    1. Close any open browsers.
    2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    3. Do not install any other programs until this if fixed.


    How to : Disable Anti-virus and Firewall...
    http://www.bleepingcomputer.com/forums/topic114351.html

    Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
  • Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

    Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

    Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
    ===

    Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.

    1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
    2: DDS.pif
    3: DDS.COM

    Double click on the DDS icon, allow it to run.
    A small box will open, with an explanation about the tool. No input is needed, the scan is running.
    Notepad will open with the results.
    Follow the instructions that pop up for posting the results.Please note: You may have to disable any script protection running if the scan fails to run.

    dds_scr.gif

    Please just paste the contents of the DDS.txt log in your next post.
    ===

    Please paste the logs in your next reply DO NOT ATTACH THEM.
    Let me know what problem persists.
  • [/list]


#4 nasdaq

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Posted 01 November 2013 - 08:25 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

#5 nasdaq

nasdaq

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Posted 01 November 2013 - 08:25 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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