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Infected with ZeroAccess rootkit preventing Security Essentials operation


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8 replies to this topic

#1 bartinpc

bartinpc

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Posted 23 October 2013 - 09:09 PM

Windows 7 Home edition PC

 

I'm getting the 0x80073b01 Error Code when I install Security Essentials after it completes the installation but before it starts the program for the first time.  If I click on it from the start menu, it gives the same error as I try to start it.  I believe the same problem is preventing the Microsoft updates from happening as well....they show two new critical updates needed, but it is never able to install them.

 

Found the program titled "PC Speed Fix" installed on her computer.  I uninstalled it, and after reboot it shows up again (now it is not showing up in her installed programs list).

 

I have ran updated versions of Malwarebytes and SpyBot...both removed some items, but still unable to start/run Security Essentials.

 

I then went through the following post:  We started the identification of this problem here at this link. (I ran programs FarBar, Malwarebytes Anti-Malware, Malwarebytes Rootkit, MiniToolBox, RKill and Security Check...all the logs are posted there.)

 

I have run the DDS program, and below are the DDS.txt file results.  The Attach.txt file has been attached to this post as well.

 

I appreciate the help a great deal!!  Thanks!!

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16611  BrowserJavaVersion: 10.40.2
Run by Susan at 20:57:21 on 2013-10-23
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2047.591 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
c:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
C:\Users\Susan\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Webshots\Smile Desktop\Smile.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Users\Susan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Susan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Susan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Susan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Susan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Susan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://home.knology.net/
mWinlogon: Userinit = userinit.exe,
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: LastPass Vault: {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files (x86)\LastPass\LPToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: LastPass Toolbar: {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPToolbar.dll
uRun: [Google Update] "C:\Users\Susan\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [Spybot-S&D Cleaning] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe" /autoclean
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [AMD AVT] Cmd.exe /c start "AMD Accelerated Video Transcoding device initialization" /min "C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe" aml
mRun: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\Susan\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Susan\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\Susan\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\SMILED~1.LNK - C:\Program Files (x86)\Webshots\Smile Desktop\Smile.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\INSTAL~2.LNK - C:\Program Files (x86)\Common Files\lpuninstall.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\INSTAL~1.LNK - C:\Program Files (x86)\Common Files\lpuninstall.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: LastPass - C:\Users\Susan\AppData\LocalLow\LastPass\context.html?cmd=lastpass
IE: LastPass Fill Forms - C:\Users\Susan\AppData\LocalLow\LastPass\context.html?cmd=fillforms
IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files (x86)\LastPass\LPToolbar.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 69.1.30.42 69.1.30.43
TCP: Interfaces\{49D5755C-F13C-48C6-BA33-2964AF4A69F6} : DHCPNameServer = 69.1.30.42 69.1.30.43
Notify: SDWinLogon - SDWinLogon.dll
SSODL: WebCheck - <orphaned>
x64-BHO: LastPass Vault: {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files (x86)\LastPass\LPToolbar_x64.dll
x64-TB: LastPass Toolbar: {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPToolbar_x64.dll
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files (x86)\LastPass\LPToolbar_x64.dll
.
INFO: x64-HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
x64-SSODL: WebCheck - <orphaned>
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\ii06bg1q.default\
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Users\Susan\AppData\Local\Google\Update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2013-09-01 13:02; addon@defaulttab.com; C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\ii06bg1q.default\extensions\addon@defaulttab.com.xpi
FF - ExtSQL: 2013-09-01 13:05; {7093ee04-f2e4-4637-a667-0f730797b3a0}; C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\ii06bg1q.default\extensions\{7093ee04-f2e4-4637-a667-0f730797b3a0}
.
============= SERVICES / DRIVERS ===============
.
R0 FixTDSS;TDSS Fixtool driver;C:\Windows\System32\drivers\FixTDSS.sys [2014-6-1 27256]
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-6-18 247216]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-11-16 238080]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-6-18 139616]
R2 SDScannerService;Spybot-S&D 2 Scanner Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [2013-6-15 1817560]
R2 SDUpdateService;Spybot-S&D 2 Updating Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [2013-6-15 1033688]
R2 SDWSCService;Spybot-S&D 2 Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [2013-6-15 171928]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2012-2-23 95760]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-8-12 366600]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-3-1 187392]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-10-24 19456]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-10-24 57856]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-7-29 1255736]
.
=============== Created Last 30 ================
.
2014-06-02 00:17:28 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{243F33A5-B9CC-4993-ABFB-BB782DFB9635}\mpengine.dll
2014-06-02 00:12:23 27256 ----a-w- C:\Windows\System32\drivers\FixTDSS.sys
2014-06-02 00:12:23 -------- d-----w- C:\Users\Susan\AppData\Roaming\FixTDSS
2014-06-01 22:28:45 10280728 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-10-23 04:24:06 -------- d-----w- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2013-10-23 04:24:05 116440 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2013-10-23 04:22:44 91352 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2013-10-23 03:51:15 75888 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{243F33A5-B9CC-4993-ABFB-BB782DFB9635}\offreg.dll
2013-10-22 14:01:52 965000 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{D648557B-FCA8-4A00-882C-BDE880DEF277}\gapaengine.dll
2013-10-22 13:57:44 8864 ----a-w- C:\Program Files\Windows Defender\en-US\setupres.dll
2013-10-22 13:57:44 241984 ----a-w- C:\Program Files\Windows Defender\en-US\amd64\sqmapi.dll
2013-10-22 13:57:44 185664 ----a-w- C:\Program Files\Windows Defender\en-US\EppManifest.dll
2013-10-22 13:57:44 1100160 ----a-w- C:\Program Files\Windows Defender\en-US\amd64\setup.exe
2013-10-22 13:57:23 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2013-10-22 11:51:30 940544 ----a-w- C:\Users\Susan\AppData\Local\log4cxx.dll
2013-10-22 11:51:30 196608 ----a-w- C:\Users\Susan\AppData\Local\common_functions.dll
2013-10-10 23:11:54 -------- d-----w- C:\ProgramData\Oracle
2013-10-10 23:11:31 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
.
==================== Find3M  ====================
.
2013-10-10 23:11:28 868264 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2013-10-10 23:11:28 790440 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-10-08 22:39:34 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-08 22:39:34 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-06-16 17:08:59 14880256 ----a-w- C:\Program Files (x86)\Common Files\lpuninstall.exe
.
============= FINISH: 20:57:50.50 ===============

Attached Files


Edited by bartinpc, 23 October 2013 - 09:16 PM.


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#2 nasdaq

nasdaq

  • Malware Response Team
  • 39,246 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:09:53 PM

Posted 26 October 2013 - 10:03 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#3 bartinpc

bartinpc
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  • Members
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Posted 27 October 2013 - 02:43 PM

I appreciate your help.  I was out of town yesterday morning when you posted these instructions.  I'm now home and have run through these steps.  I was unable to shut off Microsoft Essentials when it asked in the procedure.  The program says it fails on startup, but when I started Combofix it was acting like it was still running.  Odd....

 

I am still unable to get Microsoft Security Essentials to start.  I am also unable to get Microsoft to do its updates automatically.  BUT I am now able to download files in Internet Explorer without it acting like everything is a virus.  I'll post the logs you requested below.  Where should we go from here?

 

Thanks...

 

Bart

 

RogueKiller V8.7.5 _x64_ [Oct 22 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Susan [Admin rights]
Mode : Remove -- Date : 10/27/2013 13:21:47
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 3 ¤¤¤
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[SCREENSVR][SUSP PATH] HKCU\[...]\Desktop : SCRNSAVE.EXE (C:\Windows\LIVING~2.SCR [-]) -> REPLACED (C:\Windows\system32\logon.scr)
 
¤¤¤ Scheduled tasks : 0 ¤¤¤
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][Junction] en-US : C:\Program Files\Windows Defender\en-US >> \systemroot\system32\config [-] --> Junction DELETED
[ZeroAccess][Junction] MpAsDesc.dll : C:\Program Files\Windows Defender\MpAsDesc.dll >> \systemroot\system32\config [-] --> Junction DELETED
[ZeroAccess][Junction] MpClient.dll : C:\Program Files\Windows Defender\MpClient.dll >> \systemroot\system32\config [-] --> Junction DELETED
[ZeroAccess][Junction] MpCmdRun.exe : C:\Program Files\Windows Defender\MpCmdRun.exe >> \systemroot\system32\config [-] --> Junction DELETED
[ZeroAccess][Junction] MpCommu.dll : C:\Program Files\Windows Defender\MpCommu.dll >> \systemroot\system32\config [-] --> Junction DELETED
[ZeroAccess][Junction] MpEvMsg.dll : C:\Program Files\Windows Defender\MpEvMsg.dll >> \systemroot\system32\config [-] --> Junction DELETED
[ZeroAccess][Junction] MpOAV.dll : C:\Program Files\Windows Defender\MpOAV.dll >> \systemroot\system32\config [-] --> Junction DELETED
[ZeroAccess][Junction] MpRTP.dll : C:\Program Files\Windows Defender\MpRTP.dll >> \systemroot\system32\config [-] --> Junction DELETED
[ZeroAccess][Junction] MpSvc.dll : C:\Program Files\Windows Defender\MpSvc.dll >> \systemroot\system32\config [-] --> Junction DELETED
[ZeroAccess][Junction] MSASCui.exe : C:\Program Files\Windows Defender\MSASCui.exe >> \systemroot\system32\config [-] --> Junction DELETED
[ZeroAccess][Junction] MsMpCom.dll : C:\Program Files\Windows Defender\MsMpCom.dll >> \systemroot\system32\config [-] --> Junction DELETED
[ZeroAccess][Junction] MsMpLics.dll : C:\Program Files\Windows Defender\MsMpLics.dll >> \systemroot\system32\config [-] --> Junction DELETED
[ZeroAccess][Junction] MsMpRes.dll : C:\Program Files\Windows Defender\MsMpRes.dll >> \systemroot\system32\config [-] --> Junction DELETED
[ZeroAccess][Junction] Backup : C:\Program Files\Microsoft Security Client\Backup >> \systemroot\system32\config [-] --> Junction DELETED
[ZeroAccess][Junction] Drivers : C:\Program Files\Microsoft Security Client\Drivers >> \systemroot\system32\config [-] --> Junction DELETED
[ZeroAccess][Junction] en-us : C:\Program Files\Microsoft Security Client\en-us >> \systemroot\system32\config [-] --> Junction DELETED
 
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection : ZeroAccess ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
 
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com
127.0.0.1 100sexlinks.com
[...]
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) ST3500320AS ATA Device +++++
--- User ---
[MBR] d81cbc149be2251fb49e403a5fc3d3c2
[BSP] a3ee5bdeb5da25ac59e4205532fa6979 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 476838 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[0]_D_10272013_132147.txt >>
RKreport[0]_S_10272013_132037.txt
 
 
# AdwCleaner v3.010 - Report created 27/10/2013 at 13:26:34
# Updated 20/10/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Susan - SUSAN-PC
# Running from : C:\Users\Susan\Desktop\Anti-Malware Programs\AdwCleaner\adwcleaner (1).exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\PCFixSpeed
Folder Deleted : C:\ProgramData\VisualBee
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\PCFixSpeed
Folder Deleted : C:\Users\Susan\AppData\Local\visualbeeexe
Folder Deleted : C:\Users\Susan\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Susan\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Susan\AppData\Roaming\24x7 help
Folder Deleted : C:\Users\Susan\AppData\Roaming\DefaultTab
Folder Deleted : C:\Users\Susan\AppData\Roaming\PCFixSpeed
Folder Deleted : C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\ii06bg1q.default\CT3287810
Folder Deleted : C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\ii06bg1q.default\Extensions\{7093ee04-f2e4-4637-a667-0f730797b3a0}
File Deleted : C:\END
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\smartbar
Key Deleted : HKLM\Software\Conduit
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16611
 
 
-\\ Mozilla Firefox v14.0.1 (en-US)
 
-\\ Google Chrome v
 
[ File : C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [2472 octets] - [27/10/2013 13:24:34]
AdwCleaner[S0].txt - [2428 octets] - [27/10/2013 13:26:34]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2488 octets] ##########
 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.7 (10.15.2013:3)
OS: Windows 7 Home Premium x64
Ran by Susan on Sun 10/27/2013 at 13:33:45.87
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-3087508061-1538810049-2790659929-1000\Software\Wajam
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{5C7AEA2F-6AD2-49C3-A391-8C166FEF2D65}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{A6A99E0F-666C-4A41-ADC8-5838358835F8}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\ProgramData\big fish"
Successfully deleted: [Folder] "C:\ProgramData\big fish games"
Successfully deleted: [Folder] "C:\Users\Susan\appdata\local\big fish"
Successfully deleted: [Folder] "C:\Users\Susan\appdata\local\cre"
Successfully deleted: [Folder] "C:\Program Files (x86)\w3i, llc"
Successfully deleted: [Folder] "C:\bigfishcache"
Successfully deleted: [Folder] "C:\Windows\syswow64\ai_recyclebin"
 
 
 
~~~ Chrome
 
Successfully deleted: [Folder] C:\Users\Susan\appdata\local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 10/27/2013 at 13:38:29.20
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
ComboFix 13-10-26.01 - Susan 10/27/2013  13:46:01.1.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2047.1092 [GMT -5:00]
Running from: c:\users\Susan\Desktop\Anti-Malware Programs\ComboFix\ComboFix.exe
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Susan\AppData\Local\ie_runner_app.exe
c:\windows\iun6002.exe
c:\windows\wininit.ini
.
.
(((((((((((((((((((((((((   Files Created from 2013-09-27 to 2013-10-27  )))))))))))))))))))))))))))))))
.
.
2014-06-02 00:12 . 2014-06-02 00:12 27256 ----a-w- c:\windows\system32\drivers\FixTDSS.sys
2014-06-02 00:12 . 2014-06-02 00:12 -------- d-----w- c:\users\Susan\AppData\Roaming\FixTDSS
2013-10-27 18:52 . 2013-10-27 18:52 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-10-27 18:33 . 2013-10-27 18:33 -------- d-----w- c:\windows\ERUNT
2013-10-27 18:28 . 2013-10-27 18:28 75888 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{FE7173E5-5B4A-4350-BE9E-5911C37526D9}\offreg.dll
2013-10-27 18:24 . 2013-10-27 18:26 -------- d-----w- C:\AdwCleaner
2013-10-27 18:09 . 2013-10-14 05:12 10280728 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{FE7173E5-5B4A-4350-BE9E-5911C37526D9}\mpengine.dll
2013-10-25 15:28 . 2013-10-14 05:12 10280728 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-10-23 04:24 . 2013-10-23 04:36 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-10-23 04:24 . 2013-10-23 04:24 116440 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2013-10-23 04:22 . 2013-10-23 04:23 91352 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2013-10-22 14:01 . 2013-10-22 14:01 965000 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{D648557B-FCA8-4A00-882C-BDE880DEF277}\gapaengine.dll
2013-10-22 13:57 . 2013-10-22 13:57 -------- d-----w- c:\program files (x86)\Microsoft Security Client
2013-10-22 11:51 . 2012-11-23 12:54 196608 ----a-w- c:\users\Susan\AppData\Local\common_functions.dll
2013-10-22 11:51 . 2012-06-26 10:59 940544 ----a-w- c:\users\Susan\AppData\Local\log4cxx.dll
2013-10-10 23:11 . 2013-10-10 23:11 -------- d-----w- c:\programdata\Oracle
2013-10-10 23:11 . 2013-10-10 23:11 -------- d-----w- c:\program files (x86)\Common Files\Java
2013-10-10 23:11 . 2013-10-10 23:11 96168 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-10 23:11 . 2013-10-10 23:11 -------- d-----w- c:\program files (x86)\Java
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-10 23:11 . 2012-09-12 18:34 790440 ----a-w- c:\windows\SysWow64\deployJava1.dll
2013-10-10 23:11 . 2012-09-12 18:34 868264 ----a-w- c:\windows\SysWow64\npDeployJava1.dll
2013-10-08 22:39 . 2012-07-29 18:14 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-08 22:39 . 2012-07-29 18:14 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-06-16 17:08 . 2013-06-16 17:08 14880256 ----a-w- c:\program files (x86)\Common Files\lpuninstall.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 131248 ----a-w- c:\users\Susan\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 131248 ----a-w- c:\users\Susan\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 131248 ----a-w- c:\users\Susan\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Spybot-S&D Cleaning"="c:\program files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe" [2013-05-16 3642312]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"AMD AVT"="start AMD Accelerated Video Transcoding device initialization" [X]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2012-11-16 641704]
"SDTray"="c:\program files (x86)\Spybot - Search & Destroy 2\SDTray.exe" [2013-05-16 3830224]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
.
c:\users\Susan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Susan\AppData\Roaming\Dropbox\bin\Dropbox.exe /systemstartup [2013-10-10 29768376]
Smile Desktop.lnk - c:\program files (x86)\Webshots\Smile Desktop\Smile.exe [2012-10-22 2173952]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Install LastPass FF RunOnce.lnk - c:\program files (x86)\Common Files\lpuninstall.exe -q -name=LastPass -ffuuid support@lastpass.com [2013-6-16 14880256]
Install LastPass IE RunOnce.lnk - c:\program files (x86)\Common Files\lpuninstall.exe -p -name=LastPass -ffuuid support@lastpass.com [2013-6-16 14880256]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\98]
FriendlyName= Ocean Aquarium Standard v1.0 Active Desktop
Source= c:\program files (x86)\Ocean Aquarium 3D Standard\Active Desktop\OceanAquariumActiveDT_Std.html
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ   autocheck autochk *\0\0sdnclean64.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\DRIVERS\motfilt.sys;c:\windows\SYSNATIVE\DRIVERS\motfilt.sys [x]
R3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\DRIVERS\Motousbnet.sys;c:\windows\SYSNATIVE\DRIVERS\Motousbnet.sys [x]
R3 motusbdevice;Motorola USB Dev Driver;c:\windows\system32\DRIVERS\motusbdevice.sys;c:\windows\SYSNATIVE\DRIVERS\motusbdevice.sys [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 FixTDSS;TDSS Fixtool driver;c:\windows\system32\drivers\FixTDSS.sys;c:\windows\SYSNATIVE\drivers\FixTDSS.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
S2 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe;c:\program files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [x]
S2 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe;c:\program files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [x]
S2 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe;c:\program files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [x]
S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys;c:\windows\SYSNATIVE\drivers\AtihdW76.sys [x]
S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys;c:\windows\SYSNATIVE\DRIVERS\dc3d.sys [x]
S3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
S3 Point64;Microsoft Mouse and Keyboard Center Filter Driver;c:\windows\system32\DRIVERS\point64.sys;c:\windows\SYSNATIVE\DRIVERS\point64.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-27 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-29 22:39]
.
2013-10-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-01 20:39]
.
2013-10-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-01 20:39]
.
2013-10-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3087508061-1538810049-2790659929-1000Core.job
- c:\users\Susan\AppData\Local\Google\Update\GoogleUpdate.exe [2012-08-27 12:13]
.
2013-10-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3087508061-1538810049-2790659929-1000UA.job
- c:\users\Susan\AppData\Local\Google\Update\GoogleUpdate.exe [2012-08-27 12:13]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 164016 ----a-w- c:\users\Susan\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 164016 ----a-w- c:\users\Susan\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 164016 ----a-w- c:\users\Susan\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 164016 ----a-w- c:\users\Susan\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-08-12 1356240]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://home.knology.net/
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: LastPass - file://c:\users\Susan\AppData\LocalLow\LastPass\context.html?cmd=lastpass
IE: LastPass Fill Forms - file://c:\users\Susan\AppData\LocalLow\LastPass\context.html?cmd=fillforms
TCP: DhcpNameServer = 69.1.30.42 69.1.30.43
FF - ProfilePath - c:\users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\ii06bg1q.default\
FF - ExtSQL: 2013-09-01 13:02; addon@defaulttab.com; c:\users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\ii06bg1q.default\extensions\addon@defaulttab.com.xpi
FF - ExtSQL: 2013-09-01 13:05; {7093ee04-f2e4-4637-a667-0f730797b3a0}; c:\users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\ii06bg1q.default\extensions\{7093ee04-f2e4-4637-a667-0f730797b3a0}
.
- - - - ORPHANS REMOVED - - - -
.
Notify-SDWinLogon - SDWinLogon.dll
AddRemove-Ocean Aquarium 3D Standard1.0 - c:\windows\iun6002.exe
AddRemove-Shockwave - c:\windows\System32\Macromed\SHOCKW~1\UNWISE.EXE
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]
@Denied: (2) (LocalSystem)
"{9F6B5CC3-5C7B-4B5C-97AF-19DEC1E380E5}"=hex:51,66,7a,6c,4c,1d,38,12,ad,5f,78,
   9b,49,12,32,0e,e8,b9,5a,9e,c4,bd,c4,f1
"{0BC6E3FA-78EF-4886-842C-5A1258C4455A}"=hex:51,66,7a,6c,4c,1d,38,12,94,e0,d5,
   0f,dd,36,e8,0d,fb,3a,19,52,5d,9a,01,4e
"{18DF081C-E8AD-4283-A596-FA578C2EBDC3}"=hex:51,66,7a,6c,4c,1d,38,12,72,0b,cc,
   1c,9f,a6,ed,07,da,80,b9,17,89,70,f9,d7
"{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}"=hex:51,66,7a,6c,4c,1d,38,12,d5,94,07,
   72,c2,98,42,03,c9,fd,97,9a,f4,87,69,57
"{95D9ECF5-2A4D-4550-BE49-70D42F71296E}"=hex:51,66,7a,6c,4c,1d,38,12,9b,ef,ca,
   91,7f,64,3e,00,c1,5f,33,94,2a,2f,6d,7a
"{DBC80044-A445-435B-BC74-9C25C1C588A9}"=hex:51,66,7a,6c,4c,1d,38,12,2a,03,db,
   df,77,ea,35,06,c3,62,df,65,c4,9b,cc,bd
"{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}"=hex:51,66,7a,6c,4c,1d,38,12,70,05,61,
   f9,ec,d1,23,0d,da,9c,48,eb,44,0f,8e,cc
"{FF059E31-CC5A-4E2E-BF3B-96E929D65503}"=hex:51,66,7a,6c,4c,1d,38,12,5f,9d,16,
   fb,68,82,40,0b,c0,2d,d5,a9,2c,88,11,17
"{BDEADE7F-C265-11D0-BCED-00A0C90AB50F}"=hex:51,66,7a,6c,4c,1d,38,12,11,dd,f9,
   b9,57,8c,be,54,c3,fb,43,e0,cc,54,f1,1b
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-10-27  13:55:11
ComboFix-quarantined-files.txt  2013-10-27 18:55
.
Pre-Run: 410,345,287,680 bytes free
Post-Run: 409,953,955,840 bytes free
.
- - End Of File - - 2345A6F1201D989D84C15C1A9F102A84
A36C5E4F47E84449FF07ED3517B43A31
 


#4 nasdaq

nasdaq

  • Malware Response Team
  • 39,246 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:09:53 PM

Posted 28 October 2013 - 07:42 AM


Open notepad and copy/paste the text in the quote box below into it:

File::
c:\users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\ii06bg1q.default\extensions\addon@defaulttab.com.xpi

Folder::
c:\users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\ii06bg1q.default\extensions\{7093ee04-f2e4-4637-a667-0f730797b3a0}

Firefox::
FF - ProfilePath - c:\users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\ii06bg1q.default\
FF - ExtSQL: 2013-09-01 13:02; addon@defaulttab.com; c:\users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\ii06bg1q.default\extensions\addon@defaulttab.com.xpi
FF - ExtSQL: 2013-09-01 13:05; {7093ee04-f2e4-4637-a667-0f730797b3a0}; c:\users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\ii06bg1q.default\extensions\{7093ee04-f2e4-4637-a667-0f730797b3a0}
Save this as CFScript.txt on your desktop.

CFScriptB-4.gif

Referring to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.
===

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


#5 bartinpc

bartinpc
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:07:53 PM

Posted 28 October 2013 - 09:22 PM

Thanks for the fast response.  Here are the logs.

 

After an uninstall of Security Essentials, a reboot, it was able to install/run properly.  The update problem is still present though.

 

Here are the logs....I appreciate it!!

 

Thanks...

 

ComboFix 13-10-28.01 - Susan 10/28/2013  21:05:32.2.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2047.991 [GMT -5:00]
Running from: c:\users\Susan\Desktop\Anti-Malware Programs\ComboFix\ComboFix.exe
Command switches used :: c:\users\Susan\Desktop\Anti-Malware Programs\ComboFix\CFScript.txt
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
FILE ::
"c:\users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\ii06bg1q.default\extensions\addon@defaulttab.com.xpi"
.
.
(((((((((((((((((((((((((   Files Created from 2013-09-28 to 2013-10-29  )))))))))))))))))))))))))))))))
.
.
2014-06-02 00:12 . 2014-06-02 00:12 27256 ----a-w- c:\windows\system32\drivers\FixTDSS.sys
2014-06-02 00:12 . 2014-06-02 00:12 -------- d-----w- c:\users\Susan\AppData\Roaming\FixTDSS
2013-10-29 02:11 . 2013-10-29 02:11 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-10-28 22:59 . 2013-10-28 22:59 -------- d-----w- c:\users\Susan\AppData\Local\Big Fish
2013-10-28 22:59 . 2013-10-28 22:59 -------- d-----w- C:\BigFishCache
2013-10-28 07:41 . 2013-10-28 07:41 75888 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{095C5A0E-F305-488A-8544-975B29DE4DF9}\offreg.dll
2013-10-28 07:40 . 2013-10-14 05:12 10280728 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{095C5A0E-F305-488A-8544-975B29DE4DF9}\mpengine.dll
2013-10-28 03:19 . 2013-10-28 03:19 -------- d-----w- c:\programdata\ATI
2013-10-28 03:19 . 2013-10-28 03:19 -------- d-----w- c:\program files (x86)\AMD AVT
2013-10-28 01:16 . 2013-10-28 01:16 -------- d-----w- c:\windows\CheckSur
2013-10-28 00:53 . 2013-10-28 00:52 965000 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{89F7A386-4898-45EC-BB3F-D2BBC9A0FDB8}\gapaengine.dll
2013-10-28 00:52 . 2013-10-14 05:12 10280728 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-10-28 00:49 . 2013-10-28 00:49 -------- d-----w- c:\program files (x86)\Microsoft Security Client
2013-10-28 00:49 . 2013-10-28 00:49 -------- d-----w- c:\program files\Microsoft Security Client
2013-10-27 20:08 . 2013-10-27 20:12 -------- d-----w- c:\windows\system32\MRT
2013-10-27 19:45 . 2013-10-08 12:50 96168 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-27 18:33 . 2013-10-27 18:33 -------- d-----w- c:\windows\ERUNT
2013-10-27 18:24 . 2013-10-27 18:26 -------- d-----w- C:\AdwCleaner
2013-10-23 04:24 . 2013-10-23 04:36 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-10-23 04:22 . 2013-10-23 04:23 91352 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2013-10-22 11:51 . 2012-11-23 12:54 196608 ----a-w- c:\users\Susan\AppData\Local\common_functions.dll
2013-10-22 11:51 . 2012-06-26 10:59 940544 ----a-w- c:\users\Susan\AppData\Local\log4cxx.dll
2013-10-10 23:11 . 2013-10-27 19:46 -------- d-----w- c:\programdata\Oracle
2013-10-10 23:11 . 2013-10-10 23:11 -------- d-----w- c:\program files (x86)\Common Files\Java
2013-10-10 23:11 . 2013-10-27 19:45 -------- d-----w- c:\program files (x86)\Java
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-08 22:39 . 2012-07-29 18:14 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-08 22:39 . 2012-07-29 18:14 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-09-26 06:46 . 2012-07-29 18:39 80541720 ----a-w- c:\windows\system32\MRT.exe
2013-06-16 17:08 . 2013-06-16 17:08 14880256 ----a-w- c:\program files (x86)\Common Files\lpuninstall.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 131248 ----a-w- c:\users\Susan\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 131248 ----a-w- c:\users\Susan\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 131248 ----a-w- c:\users\Susan\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Spybot-S&D Cleaning"="c:\program files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe" [2013-05-16 3642312]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"AMD AVT"="start AMD Accelerated Video Transcoding device initialization" [X]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"SDTray"="c:\program files (x86)\Spybot - Search & Destroy 2\SDTray.exe" [2013-05-16 3830224]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2013-04-30 642304]
.
c:\users\Susan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Susan\AppData\Roaming\Dropbox\bin\Dropbox.exe /systemstartup [2013-10-10 29768376]
Smile Desktop.lnk - c:\program files (x86)\Webshots\Smile Desktop\Smile.exe [2012-10-22 2173952]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Install LastPass FF RunOnce.lnk - c:\program files (x86)\Common Files\lpuninstall.exe -q -name=LastPass -ffuuid support@lastpass.com [2013-6-16 14880256]
Install LastPass IE RunOnce.lnk - c:\program files (x86)\Common Files\lpuninstall.exe -p -name=LastPass -ffuuid support@lastpass.com [2013-6-16 14880256]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\98]
FriendlyName= Ocean Aquarium Standard v1.0 Active Desktop
Source= c:\program files (x86)\Ocean Aquarium 3D Standard\Active Desktop\OceanAquariumActiveDT_Std.html
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ   autocheck autochk *\0\0sdnclean64.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\DRIVERS\motfilt.sys;c:\windows\SYSNATIVE\DRIVERS\motfilt.sys [x]
R3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\DRIVERS\Motousbnet.sys;c:\windows\SYSNATIVE\DRIVERS\Motousbnet.sys [x]
R3 motusbdevice;Motorola USB Dev Driver;c:\windows\system32\DRIVERS\motusbdevice.sys;c:\windows\SYSNATIVE\DRIVERS\motusbdevice.sys [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 FixTDSS;TDSS Fixtool driver;c:\windows\system32\drivers\FixTDSS.sys;c:\windows\SYSNATIVE\drivers\FixTDSS.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe;c:\program files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [x]
S2 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe;c:\program files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [x]
S2 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe;c:\program files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [x]
S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys;c:\windows\SYSNATIVE\drivers\AtihdW76.sys [x]
S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys;c:\windows\SYSNATIVE\DRIVERS\dc3d.sys [x]
S3 Point64;Microsoft Mouse and Keyboard Center Filter Driver;c:\windows\system32\DRIVERS\point64.sys;c:\windows\SYSNATIVE\DRIVERS\point64.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-29 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-29 22:39]
.
2013-10-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-01 20:39]
.
2013-10-29 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-01 20:39]
.
2013-10-28 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3087508061-1538810049-2790659929-1000Core.job
- c:\users\Susan\AppData\Local\Google\Update\GoogleUpdate.exe [2012-08-27 12:13]
.
2013-10-29 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3087508061-1538810049-2790659929-1000UA.job
- c:\users\Susan\AppData\Local\Google\Update\GoogleUpdate.exe [2012-08-27 12:13]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 164016 ----a-w- c:\users\Susan\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 164016 ----a-w- c:\users\Susan\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 164016 ----a-w- c:\users\Susan\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 164016 ----a-w- c:\users\Susan\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-08-12 1356240]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: LastPass - file://c:\users\Susan\AppData\LocalLow\LastPass\context.html?cmd=lastpass
IE: LastPass Fill Forms - file://c:\users\Susan\AppData\LocalLow\LastPass\context.html?cmd=fillforms
TCP: DhcpNameServer = 69.1.30.42 69.1.30.43
FF - ProfilePath - c:\users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\ii06bg1q.default\
FF - ExtSQL: 2013-09-01 13:02; addon@defaulttab.com; c:\users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\ii06bg1q.default\extensions\addon@defaulttab.com.xpi
FF - ExtSQL: 2013-09-01 13:05; {7093ee04-f2e4-4637-a667-0f730797b3a0}; c:\users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\ii06bg1q.default\extensions\{7093ee04-f2e4-4637-a667-0f730797b3a0}
.
- - - - ORPHANS REMOVED - - - -
.
Notify-SDWinLogon - SDWinLogon.dll
AddRemove-Shockwave - c:\windows\System32\Macromed\SHOCKW~1\UNWISE.EXE
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]
@Denied: (2) (LocalSystem)
"{9F6B5CC3-5C7B-4B5C-97AF-19DEC1E380E5}"=hex:51,66,7a,6c,4c,1d,38,12,ad,5f,78,
   9b,49,12,32,0e,e8,b9,5a,9e,c4,bd,c4,f1
"{0BC6E3FA-78EF-4886-842C-5A1258C4455A}"=hex:51,66,7a,6c,4c,1d,38,12,94,e0,d5,
   0f,dd,36,e8,0d,fb,3a,19,52,5d,9a,01,4e
"{18DF081C-E8AD-4283-A596-FA578C2EBDC3}"=hex:51,66,7a,6c,4c,1d,38,12,72,0b,cc,
   1c,9f,a6,ed,07,da,80,b9,17,89,70,f9,d7
"{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}"=hex:51,66,7a,6c,4c,1d,38,12,d5,94,07,
   72,c2,98,42,03,c9,fd,97,9a,f4,87,69,57
"{95D9ECF5-2A4D-4550-BE49-70D42F71296E}"=hex:51,66,7a,6c,4c,1d,38,12,9b,ef,ca,
   91,7f,64,3e,00,c1,5f,33,94,2a,2f,6d,7a
"{DBC80044-A445-435B-BC74-9C25C1C588A9}"=hex:51,66,7a,6c,4c,1d,38,12,2a,03,db,
   df,77,ea,35,06,c3,62,df,65,c4,9b,cc,bd
"{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}"=hex:51,66,7a,6c,4c,1d,38,12,70,05,61,
   f9,ec,d1,23,0d,da,9c,48,eb,44,0f,8e,cc
"{FF059E31-CC5A-4E2E-BF3B-96E929D65503}"=hex:51,66,7a,6c,4c,1d,38,12,5f,9d,16,
   fb,68,82,40,0b,c0,2d,d5,a9,2c,88,11,17
"{BDEADE7F-C265-11D0-BCED-00A0C90AB50F}"=hex:51,66,7a,6c,4c,1d,38,12,11,dd,f9,
   b9,57,8c,be,54,c3,fb,43,e0,cc,54,f1,1b
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-10-28  21:13:30
ComboFix-quarantined-files.txt  2013-10-29 02:13
ComboFix2.txt  2013-10-27 18:55
.
Pre-Run: 408,523,038,720 bytes free
Post-Run: 408,342,364,160 bytes free
.
- - End Of File - - 46BA460EAD0BCEF59F5CF912F9515AAD
A36C5E4F47E84449FF07ED3517B43A31
 
 
Farbar Service Scanner Version: 20-10-2013
Ran by Susan (administrator) on 28-10-2013 at 21:17:34
Running from "C:\Users\Susan\Desktop\Anti-Malware Programs\Farbar"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
Checking FirewallRules of SharedAccess: ATTENTION!=====> Unable to open "SharedAccess\Defaults\FirewallPolicy\FirewallRules" registry key. The key does not exist.
Checking FirewallRules of SharedAccess: ATTENTION!=====> Unable to open "SharedAccess\Parameters\FirewallPolicy\FirewallRules" registry key. The key does not exist.
 
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****


#6 nasdaq

nasdaq

  • Malware Response Team
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Posted 29 October 2013 - 08:56 AM

Following steps involve registry editing. Please create new restore point before proceeding!!!
How to:
XP - http://support.microsoft.com/kb/948247
Vista and Seven - http://windows.microsoft.com/en-gb/windows7/create-a-restore-point
Windows 8 - http://www.eightforums.com/tutorials/4690-restore-point-create-windows-8-a.html

Go to this page.
http://download.bleepingcomputer.com/win-services/7/

Download load this file to your desktop.
SharedAccess.reg

Double click on the downloaded file and confirm the prompt.
Restart computer normally.
Post new FSS log.

If the windows update is still not available.
Delete all your Temporary internet Files from IE.

Restart the computer normally and try Windows Update once more.

Keep me posted.

Edited by nasdaq, 29 October 2013 - 08:57 AM.


#7 bartinpc

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  • Local time:07:53 PM

Posted 29 October 2013 - 10:41 PM

I used the SharedAccess.reg file and then rebooted.  It was still having the same problem, so I cleared the internet temp files, and rebooted once again.  Same problem.

 

I have researched the error code in the screenshot below, and I've run the Windows Update repair program with no help.  Other recommendations by Microsoft were to re-install from Service Pack 1 or to use "Update" on the Windows 7 disc.  Both were not successful.  The Win7 disc said it was because it was an older version.

 

Below is the screenshot from the Windows Update program.  Then after that is the FSS log.  Thanks again for your help...

DPsfnYP.png

 

Farbar Service Scanner Version: 20-10-2013
Ran by Susan (administrator) on 29-10-2013 at 22:29:27
Running from "C:\Users\Susan\Desktop\Anti-Malware Programs\Farbar"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****


#8 nasdaq

nasdaq

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Posted 30 October 2013 - 08:43 AM

Try the fixes recommended on this page.
Error Code 0x80073712 occurs in Windows Update or Microsoft Update
http://support.microsoft.com/kb/957310

I would look at Method 1, 2 and 4.
===

#9 bartinpc

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Posted 30 October 2013 - 09:23 PM

Yeah, I had already tried #1 and #2.  So I'll give #4 a try.  I'm thinking I might be facing a wipe and reinstall, but trying to avoid that.

 

I'll let you know....Thanks!






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