hey everyone, i ran into a bit of a problem tonight. i saw there was an update for my gpu available through geforce experience program so i went ahead and started installing. now i was told it was good to choose custom install, and then check the box 'clean install'...rather than doing an express install. i dont have much experience with video cards, but with everythingi read it was said that clean install is the way to go. after i did that, i restarted and saw my nvidia control panel was gone, my video card was not listed in device manager, and everything was running on my intel integrated graphics.
so what i did was i system restored back to earlier today. my control panel is back, and the video card is recognized in device manager again, BUT the card is not working. everything is being run on the intel integrated. i went into nvidia control panel to switch global settings to the nvidia card, but it reverted right back to 'auto select' i have no idea what the heck happened, and id prefer not to factory restore or restore from my system image when i purchased this laptop.
my laptop is an alienware 14 (2013) running windows 7 64bit. if anyone can help me with this it would be great, i am knowledgeable with computers, but am only still in school learning, so sometimes i get stuck
thank you in advance for all your help