We have been having problems with our PC for a while now, and I keep doing virus scans and cleanups, but to no avail. Today, I went into Safe Mode and was looking around and stumbled on various lists of what's on my computer in System.
One of the lists (Internet Settings - Internet Explorer - File Versions) noted that two files were missing:
Another list, also in Internet Settings (Cache - List of Objects), noted that the following file was damaged:
Would this explain why we get booted out to a black screen every once in a while (3 times, yesterday) which never returns us to what we were working on; we have to turn off the computer and start again?
And how do I fix the damaged file and retrieve the .dll files?