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iastor.sys Blue Screen Error


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#1 DreadTech

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Posted 23 October 2013 - 10:26 AM

Hello I Have A Toshiba Laptop That After About 2-3 mins i get a blue screen saying  iastor.sys beginning of dump. any clue what this is about?



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#2 dc3

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Posted 23 October 2013 - 11:52 AM

What is the model of this Toshiba?

 

The error you posted pertains to the Intel Matrix Storage Manager driver.  You can download this driver here, choose the first one of the four.

 

Please download and install Speccy to provide us with information about your computer.  When the  FileHippo website opens, click on Download latest version in the upper left pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 DreadTech

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Posted 29 October 2013 - 08:41 AM

It's A Toshiba Satellite L455-S5975 i will try and run that program in Safe Mode.



#4 DreadTech

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Posted 30 October 2013 - 09:43 AM

Issue Resolved I Ran This

 

http://usa.kaspersky.com/downloads/tdsskiller



#5 Anshad Edavana

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Posted 30 October 2013 - 09:47 AM

Hi

 

It means there was "Rootkit" infections in your machine. Although TDSSKILLER removed the infections, there might be leftovers which require manual cleaning. Please open a new topic in the Malware forum and an expert will help you make sure there are no remnants left.

 

http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/






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