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Posted 29 April 2006 - 01:25 PM
Posted 29 April 2006 - 02:11 PM
I used Norton cause that is all I have. I tried going to safe mode and delete it but it still said the same thing.
What virus software are you using?
you may wish to try starting in safe mode and locating the file as you said you did before.
Click Here to see the tutorial about safe mode
If it doesnt work come back and we will try see what else we can do :0
Posted 29 April 2006 - 02:15 PM
Posted 29 April 2006 - 02:21 PM
The subsctiption is still good.
What was the virus name and we need the right name for it? Also some system specs if you could please like processor, Ram, etc might help also. How long have you had the Norton? Is your subscription still good or is it expired?
Posted 29 April 2006 - 02:24 PM
1. Update the virus definitions.
2. Run a full system scan and write down the filenames detected as Hacktool.SCKeyLogger.
3. Do one of the following:
* Windows 95/98/Me: Restart the computer in Safe mode.
* Windows NT/2000/XP: End the hacktool process.
4. Delete the value that was added to the registry.
5. Run a full system scan and delete all the files detected as Hacktool.SCKeyLogger.
Edited by Matt169, 29 April 2006 - 02:35 PM.
Posted 29 April 2006 - 02:31 PM
Posted 29 April 2006 - 02:41 PM
The virus definitions are already updated. They pointed the file out but couldn't get rid of it.. Last time I scanned was about 5 hours ago. And before that, last saturday.
Here is the page from Symantec on this virus and it is a dangerous one it is a key logger that keeps track of every keystroke you do.
Question I have is how long is it since you last scanned your system with Norton? Actually how long is it since you updated the anti-virus files?
No matter I have a task for you and please follow it exactly and this is free and takes a while to get an answer so be patient and do not start another post on this problem until they get back to you.
Please read this guide before actually doing the procedure
And it has all of the links for downloads you need.
Preparation Guide for use before posting a HijackThis Log
Go to the following to post your log file and it will be analyzed by a qualified tech
HijackThis Logs and Analysis
Posted 29 April 2006 - 02:43 PM
Posted 29 April 2006 - 02:44 PM
Posted 29 April 2006 - 02:45 PM
Posted 29 April 2006 - 04:01 PM
Posted 29 April 2006 - 04:07 PM
Posted 29 April 2006 - 04:10 PM
It seems to take a while to do it so I have not done it yet. Use it as a last resort. See what I can figure out on my won for now.
hmm have you posted a hijack this log?
Posted 29 April 2006 - 04:21 PM
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