Hi everyone...I have a Netgear N300 wireless router that I bought and have been using since 04/2012 together with an adtec modem on my at&t internet sevice. My modem went out and I replaced it with the now recommended replacement modem which is the Motorola 3360.
As a result and in doing so my settings are having to be reset on my N300 router for my wireless signal to be used for my wierless devices. In trying to do so and in going through the setup of the router again I've discovered in logging into the Netgear website to recover/reset the router settings for the new modem setup I'm being told by Netgear that the N300 router I bought came with only a 90 day tech support and that I can purchase a tech support extended plan for $129.99 for 1yr or $199.99 for 2yrs for them to be able to help me and synchronize and reset the router settings.
Quite honestly, I can't see spending this much extra money on support for a router that cost me $50.00 in the first place. I may as well just buy another router for $50.00 to get another 90 day tech support and to provide support in setting up the new one but it's the principle of the thing and it's such a waste to trash the present router when it is in perfect working order otherwise. Then again if this is how shoddy and shysterish Netgear's tech support is, I don't believe I would want to support them or in anyway encourage them in their use of a policy that is so unfair and lacking in flexibility to such a small assistance request to reset this modem which would not take them but maybe 5 minutes or less.
My question therefore is this: Has anyone out there experienced a similar or like situation and is there a workaround or another solution to this other than going through Netgear to reset the router's settings? Is there a way to recover or discover the settings and reset them manually myself?
I very much appreciate any help anyone can offer and I thank you all in advance for any help and any advice anyone can offer. Thanks alot...
Edited by hamluis, 22 October 2013 - 08:47 PM.
Moved from Win 7 to Networking - Hamluis.