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Virus, Malware, Trojan, or Demon Possession?


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#1 poofwizard

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Posted 22 October 2013 - 08:26 AM

Sunday I was running my standard weekly virus scan with F-Secure when it froze at 48%. Odd, so after being frozen at that for 30 minutes, I cancelled and ran it again, left the PC for several hours and came back, froze again at 48%. So I decided to cancel the scan a second time and went to MS Internet Security web page and downloaded their program to see if that would complete the scan. Turned off FS and began to install MS when the computer crashed.

 

On restart PC would not connect to internet. The internet connect worked, it said that it had internet connectivity, but nothing would connect. Check settings and everything was correct on TCP/IC v 6 and v4. but would not connect. At this point I figured I had a virus. Ran Malwarebytes and it found 14 items. I had it clean them, but still no connectivity.

 

Tried safe mode with network, no internet.

 

Downloaded (on a second computer) Kaspersky and created a rescue disk. Rebooted and tried to boot to DVD. PC bypassed the media and went straight to windows. Rebooted again and tried to enter CMOS to make boot to DVD first option, but the F2 hotkey would not access the BIOS.

 

Ran rkill. It stopped two processes, but did not restore internet access. It did however, allow me to enter BIOS when I rebooted again. Ran a full virus scan with Kas but it didn't find anything. (The Kaspersky graphical interface was able to browse the web however.)

 

So, do I have a virus? Did I have a virus that  was removed, but damaged something in windows? Or is my computer demon possessed?

 

Anyone have any suggestions before I take the nuclear option tonight and format hard drives?



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#2 poofwizard

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Posted 22 October 2013 - 02:53 PM

One more think I forgot to add. Evil b!tch Virus also corrupted my restore points so I could not go back and pull from them either. Don't know if that gives anyone any more info or not.

 

=w=



#3 boopme

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Posted 22 October 2013 - 08:05 PM

Hello, what is your Operating System?
 
For the connection try these...
Please click Start > Run, type inetcpl.cpl in the runbox and press enter.
Click the Connections tab and click the LAN settings option.
Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.
Now check if the internet is working again.
OR
Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.
Reboot your system to complete the process.
If needed : type these one line at a time, press enter after each line. See if it works after each.

netsh interface ipv4 reset
netsh interface ipv6 reset
ipconfig /flushdns

WIN7.. Please Download this file, [url=" Me%5B/b]
Right-click on winsockfix.bat and click on Run as Administrator.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 poofwizard

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Posted 22 October 2013 - 09:02 PM

Sorry, OS is Windows 8.

 

Someone suggested HitMan Pro as another tool to tr and take out the problem, and it worked enough to get me on-line. I had the Win 8 disk in the DVD ready to format when I gave it a try. After getting  on-line I was able to use my other tools and removed several Trojans and got my Virus Scan up and running again. As of right now have been running 2 hours with out any problems. Keeping fingers crossed and my son OFF my computer.



#5 boopme

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Posted 23 October 2013 - 12:15 PM

Great! Could harm to run these and be sure there isnothing else...


Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
.
.
.
ADW Cleaner

Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • After the scan has finished...
    <-insert any special instructions here for what to uncheck OR remove this line if there are none->
  • This time click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • .
    .
    .

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.
    • Last run ESET.
      • Hold down Control and click on this link to open ESET OnlineScan in a new window.
      • Click the esetonlinebtn.png button.
      • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
      • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
      • Double click on the esetsmartinstaller_enu.png icon on your desktop.
      • Check "YES, I accept the Terms of Use."
      • Click the Start button.
      • Accept any security warnings from your browser.
      • Under scan settings, check "Scan Archives" and "Remove found threats"
      • Click Advanced settings and select the following:
      • Scan potentially unwanted applications
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth technology
      • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
      • When the scan completes, click List Threats
      • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
      • Click the Back button.
      • Click the Finish button.
      • NOTE:Sometimes if ESET finds no infections it will not create a log.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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