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Computer has been acting up. Suspicious of Malware/Trojan


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#1 G-Hots

G-Hots

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Posted 21 October 2013 - 12:31 PM

Hey guys, My work computer is at the last stages of its career. I am on a quest to revive it before I toss it out. It has been really good to me for about 4 years or so now. I hate Vista but hey what r u gonna do.. :((

 

Here is the deal. Computer has been really slow lately, also the desktop is always refreshes itself after a certain amount of time passes by. I rearrange all the shortcuts and folders to my liking and only to come back to a refreshed and arranged setting.

Also my Norton AV logfile shows a bunch of trojans and such. I am in need of help of you gurus' knowledge.

 

Any help would be much appreciated!!!

 

I attached the "attach.txt" as well as the "resolved security risks" file Norton created

Here is my DDS log

 

Thanks guys...

 

-----------------------------------------------------------------------------------------------------------------------------------

 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 8.0.6001.19443
Run by EDE at 13:19:13 on 2013-10-21
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\DAEMON Tools Lite\DTLite.exe
C:\Windows\system32\taskeng.exe
C:\Users\EDE\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Uniblue\DriverScanner\dsmonitor.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Norton Internet Security\Engine\19.9.1.14\ccSvcHst.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Windows\system32\dllhost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Norton Internet Security\Engine\19.9.1.14\ccSvcHst.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\msdtc.exe
C:\Program Files\Norton Ghost\Shared\Drivers\SymSnapService.exe
C:\Users\EDE\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\EDE\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\EDE\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\EDE\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\EDE\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\EDE\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\EDE\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\EDE\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\EDE\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig?hl=en
uSearch Bar = Preserve
mStart Page = hxxp://startsear.ch/?aff=1
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton internet security\engine\19.9.1.14\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton internet security\engine\19.9.1.14\ips\ipsbho.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: IE5BarLauncherBHO Class: {78F3A323-798E-4AEA-9A57-88F4B05FD5DD} - c:\program files\vshare.tv plugin\BarLcher.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.9012.1008\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: VShareToolBar: {7AC3E13B-3BCA-4158-B330-F66DBB03C1B5} - c:\program files\vshare.tv plugin\BarLcher.dll
TB: DAEMON Tools Toolbar: {32099AAC-C132-4136-9E9A-4E364A424E17} - c:\program files\daemon tools toolbar\DTToolbar.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton internet security\engine\19.9.1.14\coieplg.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: VShareToolBar: {7AC3E13B-3BCA-4158-B330-F66DBB03C1B5} - c:\program files\vshare.tv plugin\BarLcher.dll
TB: DAEMON Tools Toolbar: {32099AAC-C132-4136-9E9A-4E364A424E17} - c:\program files\daemon tools toolbar\DTToolbar.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton internet security\engine\19.9.1.14\coieplg.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\DTLite.exe" -autorun
uRun: [Spotify Web Helper] "c:\users\ede\appdata\roaming\spotify\data\SpotifyWebHelper.exe"
uRun: [Google Update] "c:\users\ede\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:149
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
LSP: mswsock.dll
Trusted Zone: aahassignments.com
Trusted Zone: ewfclaims.com
Trusted Zone: fficassignments.com
Trusted Zone: innovation-connect.com
Trusted Zone: reviewestimates.com
Trusted Zone: stateautoclaims.com
Trusted Zone: theshopofchoice.com
Trusted Zone: vehicleassignments.com
Trusted Zone: viewclaim.com
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {7206EAAC-5CFA-43A3-9F61-E27E8E51E42F} - hxxp://v5.adesa.liveblockauctions.com/container_repository/laiexec.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-us.cab
TCP: NameServer = 192.168.254.254
TCP: Interfaces\{6EBA6448-021A-4F2D-A727-86EDC8B24412} : DHCPNameServer = 24.92.226.11 24.92.226.12
TCP: Interfaces\{C799D527-5801-4401-A49E-97AD99C7BCF4} : DHCPNameServer = 192.168.254.254
Notify: igfxcui - igfxdev.dll
STS: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - c:\windows\system32\DreamScene.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {7070D8E0-650A-46b3-B03C-9497582E6A74} - c:\windows\system32\soundschemes.exe /AddRegistration
mASetup: {B3688A53-AB2A-4b1d-8CEF-8F93D8C51C24} - c:\windows\system32\soundschemes2.exe /AddRegistration
.
============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
.
.
==================== Find3M  ====================
.
2013-10-09 13:03:30 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-09 13:03:30 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-08-10 19:29:57 141944 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2013-07-28 17:37:22 81768 ----a-w- C:\ministub.exe
.
============= FINISH: 13:20:55.26 ===============
 

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#2 nasdaq

nasdaq

  • Malware Response Team
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Posted 25 October 2013 - 09:47 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#3 nasdaq

nasdaq

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Posted 31 October 2013 - 09:58 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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