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Pinging Failed


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#1 leibtek

leibtek

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Posted 21 October 2013 - 09:52 AM

Hi,

 

I have two servers that can be pinged from any site yet it fails when I ping from one to another (and cannot access each other in any which way). I ran a trace route between them, see below, which shows that it reaches the destination yet bounces around and times out. does anyone know what may be the reason behind this? I have obscured the destination IP's for security reasons. If anyone needs those IP's, please PM me.

 

Your help will be greatly appreciated!

Leibtek

 

 

From Server B -->  Server A:

 

Tracing route to Server A

over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.253
  2     1 ms     1 ms     1 ms  l300.nycmny-vfttp-174.verizon-gni.net [71.190.170.1]

  3     2 ms     3 ms     2 ms  g0-1-4-3.nycmny-lcr-21.verizon-gni.net [130.81.189.50]

  4     2 ms     3 ms     2 ms  so-5-0-0-0.ny325-bb-rtr2.verizon-gni.net [130.81.22.16]

  5     3 ms     3 ms     3 ms  0.xe-8-0-0.br3.nyc4.alter.net [152.63.23.241]

  6     3 ms     3 ms     3 ms  te-7-3-0.edge2.newyork2.level3.net [4.68.111.137]

  7    25 ms    26 ms    26 ms  vlan52.ebr2.newyork2.level3.net [4.69.138.254]

  8     3 ms     3 ms     3 ms  4.69.201.37

  9     3 ms     3 ms     3 ms  ae-72-72.csw2.NewYork1.Level3.net [4.69.148.38]

 10     4 ms     4 ms     3 ms  ae-24-70.car4.NewYork1.Level3.net [4.69.155.70]

 11     *        *        *     Request timed out.
 12     5 ms     *        *    Server A  xx.xxx.xx.xxx

 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        7 ms     *     Server A  xx.xxx.xx.xxx

 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        5 ms     *    Server A xx.xxx.xx.xxx

 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     4 ms     *        *     Server A  xx.xxx.xx.xxx

 30     5 ms     *        5 ms  Server A  xx.xxx.xxx.xx

Trace complete.

 

From ServerA --> Server B

Tracing route to Server B

over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.2.1
  2     4 ms     3 ms     3 ms  xx.xxx.xx.xxx
  3     4 ms   178 ms     3 ms  vlan1065.car4.NewYork1.Level3.net [4.28.73.69]
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        5 ms     *     Server B  xx.xxx.xx.xxx
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     4 ms     *        *    Server B  xx.xxx.xx.xxx
 27     4 ms     *        *     Server B  xx.xxx.xx.xxx
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     5 ms     *        *     Server B  xx.xxx.xx.xxx

Trace complete.


Edited by leibtek, 21 October 2013 - 11:05 AM.


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#2 leibtek

leibtek
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Posted 21 October 2013 - 02:09 PM

Would like to update you, although the ISP's on both ends denied being at fault, the issue suddenly resolved itself, and the servers have no problem connecting. Although I would love to know what actually was wrong, I must say that I don't need your help as the issue is resolved.

 

Thank you all,

Leibtek






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