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KMODE_EXCEPTION_NOT_HANDLED Win7


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3 replies to this topic

#1 ZMiDZ

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Posted 21 October 2013 - 08:50 AM

Hello,

 

I have been getting BSOD's daily. I mostly see IRQL_NOT_LESS_EQUAL but I received the one in my topic title today as well. After looking at Blue Screen Viewer, the defaulting file has been ntoskrnl.exe.

 

Can anyone take a look at my dmp files and let me know how to solve this? Thank you.



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#2 Anshad Edavana

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Posted 21 October 2013 - 09:23 AM

Hi

 

Please zip and upload all the crash dump files located inside C:\Windows\Minidump folder. You can either attach it with the next reply or upload to a free file hosting site.

 

Secondly, follow instructions from the below link to post a Speccy snapshot of your system.

 

http://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/

 

 

Thirdly, download and run Minitoolbox from the below link.

 

http://www.bleepingcomputer.com/download/minitoolbox/

 

Run it and  select only the below options.

 

* List last 10 Event viewer errors.

 

* List installed Programs.

 

* List users, Partition and Memory size.

 

Click GO and post the result in next reply.

 

 

If you can reproduce the issue by running a specific task, please describe the details also.



#3 ZMiDZ

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Posted 21 October 2013 - 09:40 AM

Thank you.

 

I am attaching the dump files I have along with the information you requested.

 

I noticed that when turning on CHKDSK to run overnight after I leave work, I come back in the morning to a BSOD. Actually, leaving the PC on in general overnight will have a BSOD on the screen when I come in.

Attached Files


Edited by ZMiDZ, 21 October 2013 - 09:41 AM.


#4 Anshad Edavana

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Posted 21 October 2013 - 12:03 PM

Hi

 

It seems all the blue screens happened when the system is online and there is a network activity is going on. I suspect either the LAN driver is faulty or the "Kaspersky network filter driver" is corrupting it.  Please uninstall Kaspersky as a test. If it is not the culprit, you can re-install it at anytime.

 

If the issue remains, upload the new crash dumps which reflects the changes.






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