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infected laptop rootkit?


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11 replies to this topic

#1 rmantle

rmantle

  • Members
  • 87 posts
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  • Local time:06:30 PM

Posted 20 October 2013 - 02:40 PM

I am helping with someone's laptop. He ran combofix a month ago and it showed a deletion and DLLs Loaded under Running Processes.  He doesn't remember if he ran anything else before or after the combofix.

 

Before knowing that he ran combofix, I ran ESET and Malwarebytes which showed up clean.  Installed firefox, RevoUninstaller, new versions of Adobe, CC cleaner slim (has not been run), windows update, spywareblaster.  I uninstalled Java, but some java related things are still thhere including Java Deployment Toolkit plug in.

 

 

Here is Combofix log and Recent DDs scans.  Thank you for your help.

 

 

 

ComboFix 13-09-19.01 - Paul 09/19/2013  13:24:50.1.4 - x86

Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3241.1734 [GMT -4:00]

Running from: c:\users\Paul\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LMJ1U3NO\ComboFix.exe

AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\windows\system32\drivers\npf.sys

.

.

(((((((((((((((((((((((((   Files Created from 2013-08-19 to 2013-09-19  )))))))))))))))))))))))))))))))

.

.

2013-09-19 17:29 . 2013-09-19 17:29         --------   d-----w-                c:\users\Paul\AppData\Local\temp

2013-09-19 17:29 . 2013-09-19 17:29         --------   d-----w-                c:\users\Default\AppData\Local\temp

2013-09-11 04:13 . 2013-08-05 01:56         133056  ----a-w-                c:\windows\system32\drivers\ataport.sys

2013-09-11 04:13 . 2013-08-08 01:03         2348544                ----a-w-                c:\windows\system32\win32k.sys

2013-08-27 16:36 . 2013-09-11 04:16         --------   d-----w-                c:\windows\system32\MRT

2013-08-27 16:25 . 2013-08-27 16:25         --------   d-----w-                c:\users\Paul\AppData\Roaming\Oracle

2013-08-27 16:24 . 2013-08-27 16:24         --------   d-----w-                c:\program files\Common Files\Java

2013-08-27 16:24 . 2013-08-27 16:24         94632    ----a-w-                c:\windows\system32\WindowsAccessBridge.dll

2013-08-27 16:24 . 2013-08-27 16:24         --------   d-----w-                c:\program files\Java

2013-08-27 15:45 . 2013-05-10 03:20         24576    ----a-w-                c:\windows\system32\cryptdlg.dll

2013-08-27 15:44 . 2013-05-13 03:08         903168  ----a-w-                c:\windows\system32\certutil.exe

2013-08-27 15:44 . 2013-05-13 03:08         43008    ----a-w-                c:\windows\system32\certenc.dll

2013-08-27 15:44 . 2013-04-10 05:18         728424  ----a-w-                c:\windows\system32\drivers\dxgkrnl.sys

2013-08-27 15:44 . 2013-04-10 05:18         218984  ----a-w-                c:\windows\system32\drivers\dxgmms1.sys

2013-08-27 15:35 . 2013-02-27 05:05         101720  ----a-w-                c:\windows\system32\consent.exe

2013-08-27 15:35 . 2013-02-27 04:49         1796096                ----a-w-                c:\windows\system32\authui.dll

2013-08-27 15:35 . 2013-02-27 04:49         47104    ----a-w-                c:\windows\system32\appinfo.dll

.

.

.

((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-08-27 16:24 . 2013-02-07 03:24         867240  ----a-w-                c:\windows\system32\npDeployJava1.dll

2013-08-27 16:24 . 2013-02-07 03:24         789416  ----a-w-                c:\windows\system32\deployJava1.dll

2013-08-27 16:18 . 2013-04-07 01:33         71048    ----a-w-                c:\windows\system32\FlashPlayerCPLApp.cpl

2013-08-27 16:18 . 2013-04-07 01:33         692104  ----a-w-                c:\windows\system32\FlashPlayerApp.exe

2013-07-20 05:51 . 2013-07-20 05:51         246072  ----a-w-                c:\windows\system32\drivers\avglogx.sys

2013-07-20 05:50 . 2013-07-20 05:50         60216    ----a-w-                c:\windows\system32\drivers\avgidshx.sys

2013-07-20 05:50 . 2013-07-20 05:50         208184  ----a-w-                c:\windows\system32\drivers\avgidsdriverx.sys

2013-07-20 05:50 . 2013-07-20 05:50         171320  ----a-w-                c:\windows\system32\drivers\avgldx86.sys

2013-07-10 05:32 . 2013-07-10 05:32         39224    ----a-w-                c:\windows\system32\drivers\avgrkx86.sys

2013-07-01 05:45 . 2013-07-01 05:45         96568    ----a-w-                c:\windows\system32\drivers\avgmfx86.sys

.

.

(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Akamai NetSession Interface"="c:\users\Paul\AppData\Local\Akamai\netsession_win.exe" [2013-06-05 4489472]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Broadcom Wireless Manager UI"="c:\program files\Dell\DW WLAN Card\WLTRAY.exe" [2012-02-15 6802432]

"AVG_UI"="c:\program files\AVG\AVG2013\avgui.exe" [2013-07-01 4411440]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-11-07 145464]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-11-07 180792]

"Persistence"="c:\windows\system32\igfxpers.exe" [2012-11-07 189496]

"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2011-01-25 536668]

"FreeFallProtection"="c:\program files\STMicroelectronics\AccelerometerP11\FF_Protection.exe" [2012-09-05 686744]

"Apoint"="c:\program files\DellTPad\Apoint.exe" [2012-08-24 546712]

"StatusAlerts"="c:\program files\HP\StatusAlerts\bin\HPStatusAlerts.exe" [2012-07-18 313248]

"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]

"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2012-11-05 89184]

.

c:\users\Paul\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office14\ONENOTEM.EXE /tsr [2013-6-25 228552]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2011-2-8 840992]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

@="Driver"

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WirelessManager]

2012-04-20 21:23              20480    ----a-w-                c:\program files\Dell\Dell Mobile Broadband Manager\WirelessManager.exe

.

R1 MpKsl669e23ed;MpKsl669e23ed;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{5EF6D268-481F-4C16-9B24-04ACB6CB82A7}\MpKsl669e23ed.sys [x]

R2 HP LaserJet Service;HP LaserJet Service;c:\program files\HP\HPLaserJetService\HPLaserJetService.exe [2012-05-03 164864]

R3 BTWAMPFL;BTWAMPFL;c:\windows\system32\DRIVERS\btwampfl.sys [2013-02-08 302120]

R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2013-02-08 33832]

R3 HP DS Service;HP DS Service;c:\program files\HP\HPBDSService\HPBDSService.exe [2011-10-17 13824]

R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 14848]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 49664]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2013-02-07 1343400]

S0 AVGIDSHX;AVGIDSHX;c:\windows\system32\DRIVERS\avgidshx.sys [2013-07-20 60216]

S0 Avglogx;AVG Logging Driver;c:\windows\system32\DRIVERS\avglogx.sys [2013-07-20 246072]

S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys [2013-07-10 39224]

S0 stdcfltn;Disk Class Filter Driver for Accelerometer;c:\windows\system32\DRIVERS\stdcfltn.sys [2011-07-16 17904]

S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdriverx.sys [2013-07-20 208184]

S1 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\avgidsshimx.sys [2013-03-01 22328]

S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx86.sys [2013-07-20 171320]

S1 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [2013-03-21 182072]

S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\aestsrv.exe [2009-03-03 81920]

S2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2013\avgidsagent.exe [2013-07-04 4939312]

S2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2013\avgwdsvc.exe [2013-07-23 283136]

S2 NvtlService;NovaCore SDK Service;c:\program files\Novatel Wireless\Novacore\Server\NvtlSrvr.exe [2010-07-22 91984]

S2 QDLService2kDell;Qualcomm Gobi 2000 Download Service (Dell);c:\program files\QUALCOMM\QDLService2k\QDLService2kDell.exe [2010-06-25 331512]

S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-08-09 2656536]

S3 Acceler;Accelerometer Service;c:\windows\system32\DRIVERS\accelern.sys [2012-05-23 44144]

S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [2013-03-25 65200]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2012-06-19 289792]

S3 MEI;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECI.sys [2010-10-20 41088]

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

HPZ12   REG_MULTI_SZ                  Pml Driver HPZ12 Net Driver HPZ12

.

.

------- Supplementary Scan -------

.

uInternet Settings,ProxyOverride = <local>

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~1\MICROS~1\Office14\ONBttnIE.dll/105

IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

Trusted Zone: dell.com

TCP: DhcpNameServer = 192.168.1.1

.

- - - - ORPHANS REMOVED - - - -

.

HKCU-Run-AVG-Secure-Search-Update_0913a - c:\users\Paul\AppData\Roaming\AVG 0913a Campaign\AVG-Secure-Search-Update-0913a.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

--------------------- DLLs Loaded Under Running Processes ---------------------

.

- - - - - - - > 'lsass.exe'(856)

c:\windows\system32\certpoleng.dll

 

.

Completion time: 2013-09-19  13:31:04

ComboFix-quarantined-files.txt  2013-09-19 17:31

.

Pre-Run: 207,743,791,104 bytes free

Post-Run: 211,592,282,112 bytes free

.

- - End Of File - - F9751CE5F0CA7A3EC6AA03B74A44C570

A36C5E4F47E84449FF07ED3517B43A31

 

 

 

 

 

 

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 10.0.9200.16720
Run by Paul at 14:22:51 on 2013-10-20
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3241.1454 [GMT -4:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ================
.
C:\PROGRA~1\AVG\AVG2014\avgrsx.exe
C:\Program Files\AVG\AVG2014\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\IDT\WDM\STacSV.exe
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Program Files\Common Files\SPBA\upeksvr.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmService.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\aestsrv.exe
C:\Program Files\AVG\AVG2014\avgidsagent.exe
C:\Program Files\AVG\AVG2014\avgwdsvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\EMBASSY Client Core\EmbassyServer.exe
C:\Program Files\HP\HPLaserJetService\HPLaserJetService.exe
C:\Windows\system32\IProsetMonitor.exe
C:\Program Files\Novatel Wireless\Novacore\Server\NvtlSrvr.exe
C:\Program Files\QUALCOMM\QDLService2k\QDLService2kDell.exe
C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Authentication Manager\WaveAMService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\AVG\AVG2014\avgnsx.exe
C:\Program Files\AVG\AVG2014\avgemcx.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\Program Files\AVG\AVG2014\avgui.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\HP\StatusAlerts\bin\HPStatusAlerts.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmNotify.exe
C:\Program Files\STMicroelectronics\AccelerometerP11\FF_Protection.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Windows\System32\igfxtray.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Windows\System32\igfxpers.exe
C:\Users\Paul\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Users\Paul\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\SetPoint\SetPoint.exe
C:\Program Files\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe
C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Users\Paul\AppData\Local\Apps\2.0\Z5MM28KA.VYD\AVEBQEEM.Q55\dell..tion_0f612f649c4a10af_0005.0003_d2152cbf7ce307ec\DellSystemDetect.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\svchost.exe -k HPService
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uProxyOverride = <local>
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
uRun: [Akamai NetSession Interface] "c:\users\paul\appdata\local\akamai\netsession_win.exe"
uRun: [DellSystemDetect] c:\users\paul\appdata\roaming\microsoft\windows\start menu\programs\dell\Dell System Detect.appref-ms
mRun: [Broadcom Wireless Manager UI] c:\program files\dell\dw wlan card\WLTRAY.exe
mRun: [AVG_UI] "c:\program files\avg\avg2014\avgui.exe" /TRAYONLY
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [StatusAlerts] "c:\program files\hp\statusalerts\bin\HPStatusAlerts.exe" /enum:on /alerts:on /notifications:on /fl:on /fr:on /appData:on /tmcp:on
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [RemoteControl9] "c:\program files\cyberlink\powerdvd9\PDVD9Serv.exe"
mRun: [PDVD9LanguageShortcut] "c:\program files\cyberlink\powerdvd9\language\Language.exe"
mRun: [TdmNotify] c:\program files\dell\dell data protection\access\advanced\wave\trusted drive manager\TdmNotify.exe
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [FreeFallProtection] c:\program files\stmicroelectronics\accelerometerp11\FF_Protection.exe
mRun: [IAStorIcon] c:\program files\intel\intel® rapid storage technology\IAStorIcon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\users\paul\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office14\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\setpoint.lnk - c:\program files\setpoint\SetPoint.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: DisableCAD = dword:1
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~1\office14\ONBttnIE.dll/105
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} - hxxps://support.dell.com/systemprofiler/SysProExe.CAB
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20614.www2.hp.com/ediags/gmd/Install/Cab/hpdetect1263.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{8A82D3FE-A296-4700-94BB-CA9222E31635} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{E09F8340-0881-466C-A071-3350860C5E7D} : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Notify: igfxcui - igfxdev.dll
Notify: spba - c:\program files\common files\spba\homefus2.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL
LSA: Authentication Packages =  msv1_0 wvauth
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\paul\appdata\roaming\mozilla\firefox\profiles\2nynk26s.default\
FF - plugin: c:\progra~1\micros~1\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~1\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_9_900_117.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - ExtSQL: 2013-10-19 21:18; {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}; c:\users\paul\appdata\roaming\mozilla\firefox\profiles\2nynk26s.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
FF - ExtSQL: 2013-10-19 21:20; {d40f5e7b-d2cf-4856-b441-cc613eeffbe3}; c:\users\paul\appdata\roaming\mozilla\firefox\profiles\2nynk26s.default\extensions\{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}.xpi
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2013-9-2 145720]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2013-9-2 223032]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2013-8-20 102200]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2013-9-8 27448]
R0 stdcfltn;Disk Class Filter Driver for Accelerometer;c:\windows\system32\drivers\stdcfltn.sys [2013-9-20 17904]
R1 Avgdiskx;AVG Disk Driver;c:\windows\system32\drivers\avgdiskx.sys [2013-9-25 120632]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2013-9-2 209208]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2013-9-10 22840]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2013-9-2 176952]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2013-8-1 193848]
R2 AESTFilters;Andrea ST Filters Service;c:\program files\idt\wdm\AEstSrv.exe [2013-2-7 81920]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2014\avgidsagent.exe [2013-10-3 3538480]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2014\avgwdsvc.exe [2013-9-25 301152]
R2 EmbassyService;EmbassyService;c:\program files\dell\dell data protection\access\advanced\wave\embassy client core\EmbassyServer.exe [2012-1-17 179592]
R2 HP LaserJet Service;HP LaserJet Service;c:\program files\hp\hplaserjetservice\HPLaserJetService.exe [2012-5-2 164864]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\intel\intel® rapid storage technology\IAStorDataMgrSvc.exe [2013-9-20 13336]
R2 Intel® PROSet Monitoring Service;Intel® PROSet Monitoring Service;c:\windows\system32\IPROSetMonitor.exe [2013-1-3 121240]
R2 NvtlService;NovaCore SDK Service;c:\program files\novatel wireless\novacore\server\NvtlSrvr.exe [2010-7-22 91984]
R2 QDLService2kDell;Qualcomm Gobi 2000 Download Service (Dell);c:\program files\qualcomm\qdlservice2k\QDLService2kDell.exe [2010-6-25 331512]
R2 UNS;Intel® Management and Security Application User Notification Service;c:\program files\intel\intel® management engine components\uns\UNS.exe [2013-2-7 2595832]
R2 Wave Authentication Manager Service;Wave Authentication Manager Service;c:\program files\dell\dell data protection\access\advanced\wave\authentication manager\WaveAMService.exe [2012-1-5 1189376]
R3 Acceler;Accelerometer Service;c:\windows\system32\drivers\accelern.sys [2013-2-7 44144]
R3 BTWAMPFL;BTWAMPFL;c:\windows\system32\drivers\btwampfl.sys [2013-9-20 302120]
R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2013-9-20 33832]
R3 ICCS;Intel® Integrated Clock Controller Service - Intel® ICCS;c:\program files\intel\intel® integrated clock controller service\ICCProxy.exe [2013-9-20 169752]
R3 IntcDAud;Intel® Display Audio;c:\windows\system32\drivers\IntcDAud.sys [2013-2-7 289792]
R3 MEI;Intel® Management Engine Interface ;c:\windows\system32\drivers\HECI.sys [2013-9-20 48928]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 HP DS Service;HP DS Service;c:\program files\hp\hpbdsservice\HPBDSService.exe [2011-10-17 13824]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2013-2-7 14848]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2013-2-7 49664]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2013-2-6 1343400]
S3 WvPCR;WvPCR;c:\program files\dell\dell data protection\access\advanced\wave\common\WvPCR.exe [2012-1-16 145408]
.
=============== Created Last 30 ================
.
2013-10-20 17:11:15    --------    d-----w-    c:\program files\CCleaner
2013-10-20 01:37:32    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-10-20 01:37:32    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-10-20 01:29:52    --------    d-----w-    c:\programdata\Licenses
2013-10-20 01:29:49    129872    ----a-w-    c:\windows\system32\MSSTDFMT.DLL
2013-10-20 01:29:49    --------    d-----w-    c:\program files\SpywareBlaster
2013-10-20 01:26:11    --------    d-----w-    c:\users\paul\appdata\local\Macromedia
2013-10-20 01:25:33    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-20 01:25:33    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-10-20 01:03:29    --------    d-----w-    c:\program files\VS Revo Group
2013-10-20 00:54:30    --------    d-sh--w-    c:\programdata\{01BD4FC9-2F86-4706-A62E-774BB7E9D308}
2013-10-20 00:27:13    76288    ----a-w-    c:\windows\system32\drivers\usbccgp.sys
2013-10-20 00:27:13    6016    ----a-w-    c:\windows\system32\drivers\usbd.sys
2013-10-20 00:27:13    43008    ----a-w-    c:\windows\system32\drivers\usbehci.sys
2013-10-20 00:27:13    284672    ----a-w-    c:\windows\system32\drivers\usbport.sys
2013-10-20 00:27:13    258560    ----a-w-    c:\windows\system32\drivers\usbhub.sys
2013-10-20 00:27:13    24064    ----a-w-    c:\windows\system32\drivers\usbuhci.sys
2013-10-20 00:27:13    20480    ----a-w-    c:\windows\system32\drivers\usbohci.sys
2013-10-08 20:02:09    580712    ------w-    c:\windows\system32\HPDiscoPM5912.dll
2013-09-26 00:57:14    120632    ----a-w-    c:\windows\system32\drivers\avgdiskx.sys
2013-09-24 00:08:29    --------    dc----w-    c:\users\paul\appdata\local\MigWiz
2013-09-22 01:19:38    --------    d-----w-    C:\TEMP_7165
2013-09-22 01:19:38    --------    d-----w-    C:\MOUNT_25834
2013-09-22 00:54:15    --------    d-----w-    c:\program files\MSXML 4.0
2013-09-20 21:05:00    --------    d-----w-    c:\program files\common files\Intel Corporation
2013-09-20 20:38:39    --------    d-----w-    c:\users\paul\appdata\roaming\Intel Corporation
2013-09-20 20:31:35    17776    ----a-w-    c:\windows\EvtMessage.dll
2013-09-20 20:31:16    122344    ----a-w-    c:\windows\system32\Vxdif.dll
2013-09-20 20:31:15    408368    ----a-w-    c:\windows\system32\drivers\Apfiltr.sys
2013-09-20 20:28:55    354840    ----a-w-    c:\windows\system32\drivers\iaStor.sys
2013-09-20 20:24:32    0    ----a-w-    c:\windows\invcol.tmp
2013-09-20 19:55:27    --------    d-----w-    c:\users\paul\appdata\local\Wave Systems Corp
.
==================== Find3M  ====================
.
2013-09-22 23:28:06    1767936    ----a-w-    c:\windows\system32\wininet.dll
2013-09-22 23:27:49    2876928    ----a-w-    c:\windows\system32\jscript9.dll
2013-09-22 23:27:48    61440    ----a-w-    c:\windows\system32\iesetup.dll
2013-09-22 23:27:48    109056    ----a-w-    c:\windows\system32\iesysprep.dll
2013-09-21 03:30:24    2706432    ----a-w-    c:\windows\system32\mshtml.tlb
2013-09-21 02:39:47    71680    ----a-w-    c:\windows\system32\RegisterIEPKEYs.exe
2013-09-20 16:06:54    93224    ----a-w-    c:\windows\system32\drivers\btwaudio.sys
2013-09-20 16:06:54    302120    ----a-w-    c:\windows\system32\drivers\btwampfl.sys
2013-09-20 16:06:54    114728    ----a-w-    c:\windows\system32\drivers\btwavdt.sys
2013-09-20 16:06:53    33832    ----a-w-    c:\windows\system32\drivers\btwl2cap.sys
2013-09-20 16:06:53    18728    ----a-w-    c:\windows\system32\drivers\btwrchid.sys
2013-09-20 15:35:52    80368    ----a-w-    c:\windows\system32\pbadrvdll.dll
2013-09-20 15:35:52    26608    ----a-w-    c:\windows\system32\drivers\PBADRV.sys
2013-09-20 15:35:52    176128    ----a-w-    c:\windows\system32\bioapi_mds300.dll
2013-09-20 15:35:52    126976    ----a-w-    c:\windows\system32\bioapi100.dll
2013-09-20 04:00:33    505128    ----a-w-    c:\windows\system32\msvcp71.dll
2013-09-20 04:00:33    353576    ----a-w-    c:\windows\system32\msvcr71.dll
2013-09-20 04:00:33    29480    ----a-w-    c:\windows\system32\msxml3a.dll
2013-09-20 02:44:45    889416    ----a-w-    c:\users\paul\appdata\roaming\dotNetFx40_Full_setup.exe
2013-09-14 00:48:58    338944    ----a-w-    c:\windows\system32\drivers\afd.sys
2013-09-11 02:11:44    22840    ----a-w-    c:\windows\system32\drivers\avgidsshimx.sys
2013-09-09 02:12:16    27448    ----a-w-    c:\windows\system32\drivers\avgrkx86.sys
2013-09-08 02:07:12    1294272    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-09-08 02:03:58    231424    ----a-w-    c:\windows\system32\mswsock.dll
2013-09-02 14:39:32    176952    ----a-w-    c:\windows\system32\drivers\avgldx86.sys
2013-09-02 14:28:06    145720    ----a-w-    c:\windows\system32\drivers\avgidshx.sys
2013-09-02 14:28:04    209208    ----a-w-    c:\windows\system32\drivers\avgidsdriverx.sys
2013-09-02 14:28:00    223032    ----a-w-    c:\windows\system32\drivers\avglogx.sys
2013-08-29 01:51:45    3969472    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-08-29 01:51:45    3914176    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-08-29 01:50:30    1289096    ----a-w-    c:\windows\system32\ntdll.dll
2013-08-29 01:50:16    619520    ----a-w-    c:\windows\system32\tdh.dll
2013-08-29 01:48:17    640512    ----a-w-    c:\windows\system32\advapi32.dll
2013-08-28 01:04:30    2348544    ----a-w-    c:\windows\system32\win32k.sys
2013-08-28 00:57:20    434688    ----a-w-    c:\windows\system32\scavengeui.dll
2013-08-27 16:24:05    867240    ----a-w-    c:\windows\system32\npDeployJava1.dll
2013-08-27 16:24:05    789416    ----a-w-    c:\windows\system32\deployJava1.dll
2013-08-05 01:56:47    133056    ----a-w-    c:\windows\system32\drivers\ataport.sys
2013-08-02 01:50:36    169984    ----a-w-    c:\windows\system32\winsrv.dll
2013-08-02 01:49:19    293376    ----a-w-    c:\windows\system32\KernelBase.dll
2013-08-02 00:52:57    271360    ----a-w-    c:\windows\system32\conhost.exe
2013-08-02 00:43:05    6144    ---ha-w-    c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:05    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:05    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:05    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2013-08-01 20:08:52    193848    ----a-w-    c:\windows\system32\drivers\avgtdix.sys
2013-08-01 11:03:36    729024    ----a-w-    c:\windows\system32\drivers\dxgkrnl.sys
2013-07-25 08:57:27    1620992    ----a-w-    c:\windows\system32\WMVDECOD.DLL
.
============= FINISH: 14:23:04.29 ===============
 

 

 

 

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 1/24/2013 9:00:52 AM
System Uptime: 10/20/2013 9:05:34 AM (5 hours ago)
.
Motherboard: Dell Inc. |  | 0R97MN
Processor: Intel® Core™ i5-2520M CPU @ 2.50GHz | CPU 1 | 2501/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 217 GiB total, 175.044 GiB free.
D: is FIXED (NTFS) - 16 GiB total, 15.485 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Broadcom USH
Device ID: USB\VID_0A5C&PID_5800&MI_00\7&66DE6C9&0&0000
Manufacturer:
Name: Broadcom USH
PNP Device ID: USB\VID_0A5C&PID_5800&MI_00\7&66DE6C9&0&0000
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: HP LaserJet 400 M401dw
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: Hewlett-Packard
Name: HP LaserJet 400 M401dw
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
Class GUID:
Description: Mass Storage Controller
Device ID: PCI\VEN_1217&DEV_8231&SUBSYS_04A91028&REV_03\4&1B81CB88&0&01E5
Manufacturer:
Name: Mass Storage Controller
PNP Device ID: PCI\VEN_1217&DEV_8231&SUBSYS_04A91028&REV_03\4&1B81CB88&0&01E5
Service:
.
==== System Restore Points ===================
.
RP82: 9/23/2013 8:42:48 PM - Removed Dell Backup and Recovery Manager
RP83: 9/23/2013 8:44:58 PM - Installed Dell Backup and Recovery Manager
RP84: 9/23/2013 8:55:11 PM - Removed Dell Backup and Recovery Manager
RP85: 9/30/2013 10:06:18 PM - Scheduled Checkpoint
RP86: 10/8/2013 7:24:38 PM - Scheduled Checkpoint
RP87: 10/19/2013 8:27:38 PM - Windows Update
RP89: 10/19/2013 9:05:59 PM - Revo Uninstaller's restore point - Adobe Flash Player 11 ActiveX
RP91: 10/19/2013 9:08:13 PM - Revo Uninstaller's restore point - Adobe Reader XI (11.0.04)
RP93: 10/19/2013 9:12:14 PM - Revo Uninstaller's restore point - Java 7 Update 25
RP94: 10/19/2013 9:12:27 PM - Removed Java 7 Update 25
RP96: 10/20/2013 12:41:43 PM - Revo Uninstaller's restore point - ESET Online Scanner v3
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
AccelerometerP11
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.05)
Akamai NetSession Interface
AVG 2014
BioAPI Framework
CCleaner
CDDRV_Installer
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Custom
CyberLink PowerDVD 9.5
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Client System Update
Dell Data Protection | Access
Dell Mobile Broadband Manager
Dell Mobile Broadband Utility
Dell System Detect
Dell System Detect Bootstrapper
Dell Touchpad
DellAccess
DW WLAN Card Utility
EMBASSY Client Core
Gemalto
HP LaserJet 400 M401
HP LaserJet 400 M401 HP Device Toolbox
HP Officejet Pro 8600 Basic Device Software
HP Officejet Pro 8600 Help
HP Product Detection
HP Product FWUpdater
HP Unified IO
HP Update
hpbDSService
hpbM401DSService
HPDXP
HPLaserJet400-M401_HelpLearnCenter_SI
HPLJDXPHelper
HPLJUTCore
HPLJUTM401
hppLaserJetService
hppM401LaserJetService
hpStatusAlerts
hpStatusAlertsM401
I.R.I.S. OCR
IDT Audio
InstallVC90Support
Intel® Control Center
Intel® Management Engine Components
Intel® Network Connections 18.1.59.00
Intel® Processor Graphics
Intel® Rapid Storage Technology
Intel® SDK for OpenCL - CPU Only Runtime Package
KhalInstallWrapper
LJDXPHelperUI
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Mozilla Firefox 24.0 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
My Dell
NTRU TCG Software Stack
PC-CCID
Preboot Manager
Private Information Manager
Qualcomm Gobi 2000 Package for Dell
Revo Uninstaller 1.95
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2794707) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
SetPoint
SPBA 5.9
SpywareBlaster 5.0
System Requirements Lab for Intel
Trusted Drive Manager
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition
Upek Touchchip Fingerprint Reader
VC_CRT_x86
Visual Studio 2012 x86 Redistributables
Wave Infrastructure Installer
Wave Support Software Installer
WIDCOMM Bluetooth Software
Windows Driver Package - Dell Inc. PBADRV System  (09/11/2009 1.0.1.6)
.
==== Event Viewer Messages From Past Week ========
.
10/20/2013 8:51:39 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  cdrom
10/20/2013 8:51:25 AM, Error: Service Control Manager [7001]  - The NTRU TSS v1.2.1.37 TCS service depends on the TPM Base Services service which failed to start because of the following error:  The operation completed successfully.
10/20/2013 12:51:48 PM, Error: NetBT [4321]  - The name "PAUL-PC        :0" could not be registered on the interface with IP address 192.168.1.12. The computer with the IP address 192.168.1.3 did not allow the name to be claimed by this computer.
10/19/2013 9:04:50 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WSearch service.
10/19/2013 9:04:20 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgwd service.
10/19/2013 8:47:30 PM, Error: Server [2505]  - The server could not bind to the transport \Device\NetBT_Tcpip_{E09F8340-0881-466C-A071-3350860C5E7D} because another computer on the network has the same name.  The server could not start.
10/19/2013 8:47:30 PM, Error: NetBT [4321]  - The name "PAUL-PC        :20" could not be registered on the interface with IP address 192.168.1.12. The computer with the IP address 192.168.1.3 did not allow the name to be claimed by this computer.
.
==== End Of File ===========================
 



BC AdBot (Login to Remove)

 


#2 nasdaq

nasdaq

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Posted 24 October 2013 - 08:46 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

I recommend that your run the Java uninstaller.
You will find the instructions on this page.
http://www.java.com/en/download/faq/uninstaller_toolinfo.xml
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

Download DDS by sUBs from one of the following links, if you no longer have it available. Save it to your desktop.

1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
2: DDS.pif
3: DDS.COM

Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

dds_scr.gif

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please restart the computer before running this security check.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.
===

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 rmantle

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Posted 24 October 2013 - 01:14 PM

Hi,
I read the Java uninstall instructions and it said under the system requirements that it needs the latest Java version.  When I uninstalled an earlier Java version, I never installed a newer one.  Should I download the newest version of Java and then proceed with the instructions?  Or try something else to remove the remaining Java entries?

 

Thank you for your help



#4 rmantle

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Posted 24 October 2013 - 04:32 PM

# AdwCleaner v3.010 - Report created 24/10/2013 at 16:41:17
# Updated 20/10/2013 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (32 bits)
# Username : Paul - PAUL-PC
# Running from : C:\Users\Paul\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Security Toolbar

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16720


-\\ Mozilla Firefox v24.0 (en-US)

[ File : C:\Users\Paul\AppData\Roaming\Mozilla\Firefox\Profiles\2nynk26s.default\prefs.js ]


*************************

AdwCleaner[R0].txt - [860 octets] - [24/10/2013 15:51:34]
AdwCleaner[R1].txt - [919 octets] - [24/10/2013 16:40:45]
AdwCleaner[S0].txt - [845 octets] - [24/10/2013 16:41:17]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [904 octets] ##########

 

 

 
 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.7 (10.15.2013:3)
OS: Windows 7 Professional x86
Ran by Paul on Thu 10/24/2013 at 15:56:54.15
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\Paul\AppData\Roaming\mozilla\firefox\profiles\2nynk26s.default\minidumps [2 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 10/24/2013 at 15:58:45.54
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

Results of screen317's Security Check version 0.99.74  
 Windows 7 Service Pack 1 x86 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
AVG AntiVirus Free Edition 2014   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 SpywareBlaster 5.0    
 Malwarebytes Anti-Malware version 1.75.0.1300  
 CCleaner     
 Adobe Flash Player     11.9.900.117  
 Adobe Reader XI  
 Mozilla Firefox (24.0)
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe
 AVG avgrsx.exe
 AVG avgnsx.exe
 AVG avgemc.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````

 



#5 nasdaq

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Posted 25 October 2013 - 07:43 AM


Try this tool. Remove very thing related to Java.

Please download JavaRa

If you get this message:
Problems with the download? Please use this direct link or try another mirror.

Select the Direct link download unzip it to your Desktop.

Double click JavaRa.exe then click Remove Older Versions.
In Vista and Windows 7 right click the JavaRa.exe and select run as Administrator.

Follow any prompts; a log will popup (JavaRa.log)-- please post the contents of this log.

#6 rmantle

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Posted 25 October 2013 - 08:47 AM

Java enttries are still located in a few places.  c:\windows\system32\deployJava1.dll, c:\windows\system32\npDeployJava1.dll,    C:/Program Data/McAfee/MCLOGS/Common.  The Java entries are the only things in the McAffe folder, so I don't think McAffe was purposely added or used.      Should I try to manually delete them?   Here is the JavaRa Log and DDS logs.  Sorry, I forgot to include it in the last post.  I ran it again after using the JavaRa.   thank you.

 

 

JavaRa 1.16 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Fri Oct 25 09:27:45 2013

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0001-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0002-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0003-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0004-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0005-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0006-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0007-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0008-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0009-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0010-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0011-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0012-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0013-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0014-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0015-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0016-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0017-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0018-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0019-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0020-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0021-ABCDEFFDCBA}. The error returned was 124.

There was an error removing \Mozilla Firefox\extensions\{CAFEEFAC-0016-0022-ABCDEFFDCBA}. The error returned was 124.

Found and removed: JavaScript

Found and removed: JavaScript Author

Found and removed: JavaScript1.1

Found and removed: JavaScript1.1 Author

Found and removed: JavaScript1.2

Found and removed: JavaScript1.2 Author

------------------------------------

Finished reporting.

 

 

 

DDS

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 10.0.9200.16720
Run by Paul at 9:29:03 on 2013-10-25
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3241.2053 [GMT -4:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ================
.
C:\PROGRA~1\AVG\AVG2014\avgrsx.exe
C:\Program Files\AVG\AVG2014\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\IDT\WDM\STacSV.exe
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Common Files\SPBA\upeksvr.exe
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmService.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\aestsrv.exe
C:\Program Files\AVG\AVG2014\avgidsagent.exe
C:\Program Files\AVG\AVG2014\avgwdsvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\EMBASSY Client Core\EmbassyServer.exe
C:\Program Files\HP\HPLaserJetService\HPLaserJetService.exe
C:\Windows\system32\IProsetMonitor.exe
C:\Program Files\Novatel Wireless\Novacore\Server\NvtlSrvr.exe
C:\Program Files\QUALCOMM\QDLService2k\QDLService2kDell.exe
C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Authentication Manager\WaveAMService.exe
C:\Program Files\AVG\AVG2014\avgnsx.exe
C:\Program Files\AVG\AVG2014\avgemcx.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\Program Files\AVG\AVG2014\avgui.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\HP\StatusAlerts\bin\HPStatusAlerts.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmNotify.exe
C:\Program Files\STMicroelectronics\AccelerometerP11\FF_Protection.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe
C:\Users\Paul\AppData\Local\Akamai\netsession_win.exe
C:\Users\Paul\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\SetPoint\SetPoint.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
C:\Windows\Microsoft.NET\Framework\v4.0.30319\dfsvc.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Users\Paul\AppData\Local\Apps\2.0\Z5MM28KA.VYD\AVEBQEEM.Q55\dell..tion_0f612f649c4a10af_0005.0003_d2152cbf7ce307ec\DellSystemDetect.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Windows\system32\sppsvc.exe
C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\svchost.exe -k HPService
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uProxyOverride = <local>
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
uRun: [Akamai NetSession Interface] "c:\users\paul\appdata\local\akamai\netsession_win.exe"
uRun: [DellSystemDetect] c:\users\paul\appdata\roaming\microsoft\windows\start menu\programs\dell\Dell System Detect.appref-ms
mRun: [Broadcom Wireless Manager UI] c:\program files\dell\dw wlan card\WLTRAY.exe
mRun: [AVG_UI] "c:\program files\avg\avg2014\avgui.exe" /TRAYONLY
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [StatusAlerts] "c:\program files\hp\statusalerts\bin\HPStatusAlerts.exe" /enum:on /alerts:on /notifications:on /fl:on /fr:on /appData:on /tmcp:on
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [RemoteControl9] "c:\program files\cyberlink\powerdvd9\PDVD9Serv.exe"
mRun: [PDVD9LanguageShortcut] "c:\program files\cyberlink\powerdvd9\language\Language.exe"
mRun: [TdmNotify] c:\program files\dell\dell data protection\access\advanced\wave\trusted drive manager\TdmNotify.exe
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [FreeFallProtection] c:\program files\stmicroelectronics\accelerometerp11\FF_Protection.exe
mRun: [IAStorIcon] c:\program files\intel\intel® rapid storage technology\IAStorIcon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\users\paul\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office14\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\setpoint.lnk - c:\program files\setpoint\SetPoint.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: DisableCAD = dword:1
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~1\office14\ONBttnIE.dll/105
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} - hxxps://support.dell.com/systemprofiler/SysProExe.CAB
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20614.www2.hp.com/ediags/gmd/Install/Cab/hpdetect1263.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{8A82D3FE-A296-4700-94BB-CA9222E31635} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{E09F8340-0881-466C-A071-3350860C5E7D} : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Notify: igfxcui - igfxdev.dll
Notify: spba - c:\program files\common files\spba\homefus2.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL
LSA: Authentication Packages =  msv1_0 wvauth
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\paul\appdata\roaming\mozilla\firefox\profiles\2nynk26s.default\
FF - plugin: c:\progra~1\micros~1\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~1\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_9_900_117.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - ExtSQL: 2013-10-19 21:18; {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}; c:\users\paul\appdata\roaming\mozilla\firefox\profiles\2nynk26s.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
FF - ExtSQL: 2013-10-19 21:20; {d40f5e7b-d2cf-4856-b441-cc613eeffbe3}; c:\users\paul\appdata\roaming\mozilla\firefox\profiles\2nynk26s.default\extensions\{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}.xpi
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2013-9-2 145720]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2013-9-2 223032]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2013-8-20 102200]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2013-9-8 27448]
R0 stdcfltn;Disk Class Filter Driver for Accelerometer;c:\windows\system32\drivers\stdcfltn.sys [2013-9-20 17904]
R1 Avgdiskx;AVG Disk Driver;c:\windows\system32\drivers\avgdiskx.sys [2013-9-25 120632]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2013-9-2 209208]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2013-9-10 22840]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2013-9-2 176952]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2013-8-1 193848]
R2 AESTFilters;Andrea ST Filters Service;c:\program files\idt\wdm\AEstSrv.exe [2013-2-7 81920]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2014\avgidsagent.exe [2013-10-3 3538480]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2014\avgwdsvc.exe [2013-9-25 301152]
R2 EmbassyService;EmbassyService;c:\program files\dell\dell data protection\access\advanced\wave\embassy client core\EmbassyServer.exe [2012-1-17 179592]
R2 HP LaserJet Service;HP LaserJet Service;c:\program files\hp\hplaserjetservice\HPLaserJetService.exe [2012-5-2 164864]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\intel\intel® rapid storage technology\IAStorDataMgrSvc.exe [2013-9-20 13336]
R2 Intel® PROSet Monitoring Service;Intel® PROSet Monitoring Service;c:\windows\system32\IPROSetMonitor.exe [2013-1-3 121240]
R2 NvtlService;NovaCore SDK Service;c:\program files\novatel wireless\novacore\server\NvtlSrvr.exe [2010-7-22 91984]
R2 QDLService2kDell;Qualcomm Gobi 2000 Download Service (Dell);c:\program files\qualcomm\qdlservice2k\QDLService2kDell.exe [2010-6-25 331512]
R2 UNS;Intel® Management and Security Application User Notification Service;c:\program files\intel\intel® management engine components\uns\UNS.exe [2013-2-7 2595832]
R2 Wave Authentication Manager Service;Wave Authentication Manager Service;c:\program files\dell\dell data protection\access\advanced\wave\authentication manager\WaveAMService.exe [2012-1-5 1189376]
R3 Acceler;Accelerometer Service;c:\windows\system32\drivers\accelern.sys [2013-2-7 44144]
R3 BTWAMPFL;BTWAMPFL;c:\windows\system32\drivers\btwampfl.sys [2013-9-20 302120]
R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2013-9-20 33832]
R3 ICCS;Intel® Integrated Clock Controller Service - Intel® ICCS;c:\program files\intel\intel® integrated clock controller service\ICCProxy.exe [2013-9-20 169752]
R3 IntcDAud;Intel® Display Audio;c:\windows\system32\drivers\IntcDAud.sys [2013-2-7 289792]
R3 MEI;Intel® Management Engine Interface ;c:\windows\system32\drivers\HECI.sys [2013-9-20 48928]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 HP DS Service;HP DS Service;c:\program files\hp\hpbdsservice\HPBDSService.exe [2011-10-17 13824]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2013-2-7 14848]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2013-2-7 49664]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2013-2-6 1343400]
S3 WvPCR;WvPCR;c:\program files\dell\dell data protection\access\advanced\wave\common\WvPCR.exe [2012-1-16 145408]
.
=============== Created Last 30 ================
.
2013-10-24 19:56:35    --------    d-----w-    c:\windows\ERUNT
2013-10-24 19:51:30    --------    d-----w-    C:\AdwCleaner
2013-10-20 17:11:15    --------    d-----w-    c:\program files\CCleaner
2013-10-20 01:37:32    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-10-20 01:37:32    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-10-20 01:29:52    --------    d-----w-    c:\programdata\Licenses
2013-10-20 01:29:49    129872    ----a-w-    c:\windows\system32\MSSTDFMT.DLL
2013-10-20 01:29:49    --------    d-----w-    c:\program files\SpywareBlaster
2013-10-20 01:26:11    --------    d-----w-    c:\users\paul\appdata\local\Macromedia
2013-10-20 01:25:33    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-20 01:25:33    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-10-20 01:03:29    --------    d-----w-    c:\program files\VS Revo Group
2013-10-20 00:54:30    --------    d-sh--w-    c:\programdata\{01BD4FC9-2F86-4706-A62E-774BB7E9D308}
2013-10-20 00:27:13    76288    ----a-w-    c:\windows\system32\drivers\usbccgp.sys
2013-10-20 00:27:13    6016    ----a-w-    c:\windows\system32\drivers\usbd.sys
2013-10-20 00:27:13    43008    ----a-w-    c:\windows\system32\drivers\usbehci.sys
2013-10-20 00:27:13    284672    ----a-w-    c:\windows\system32\drivers\usbport.sys
2013-10-20 00:27:13    258560    ----a-w-    c:\windows\system32\drivers\usbhub.sys
2013-10-20 00:27:13    24064    ----a-w-    c:\windows\system32\drivers\usbuhci.sys
2013-10-20 00:27:13    20480    ----a-w-    c:\windows\system32\drivers\usbohci.sys
2013-10-08 20:02:09    580712    ------w-    c:\windows\system32\HPDiscoPM5912.dll
2013-09-26 00:57:14    120632    ----a-w-    c:\windows\system32\drivers\avgdiskx.sys
.
==================== Find3M  ====================
.
2013-09-22 23:28:06    1767936    ----a-w-    c:\windows\system32\wininet.dll
2013-09-22 23:27:49    2876928    ----a-w-    c:\windows\system32\jscript9.dll
2013-09-22 23:27:48    61440    ----a-w-    c:\windows\system32\iesetup.dll
2013-09-22 23:27:48    109056    ----a-w-    c:\windows\system32\iesysprep.dll
2013-09-21 03:30:24    2706432    ----a-w-    c:\windows\system32\mshtml.tlb
2013-09-21 02:39:47    71680    ----a-w-    c:\windows\system32\RegisterIEPKEYs.exe
2013-09-20 20:24:32    0    ----a-w-    c:\windows\invcol.tmp
2013-09-20 16:06:54    93224    ----a-w-    c:\windows\system32\drivers\btwaudio.sys
2013-09-20 16:06:54    302120    ----a-w-    c:\windows\system32\drivers\btwampfl.sys
2013-09-20 16:06:54    114728    ----a-w-    c:\windows\system32\drivers\btwavdt.sys
2013-09-20 16:06:53    33832    ----a-w-    c:\windows\system32\drivers\btwl2cap.sys
2013-09-20 16:06:53    18728    ----a-w-    c:\windows\system32\drivers\btwrchid.sys
2013-09-20 15:35:52    80368    ----a-w-    c:\windows\system32\pbadrvdll.dll
2013-09-20 15:35:52    26608    ----a-w-    c:\windows\system32\drivers\PBADRV.sys
2013-09-20 15:35:52    176128    ----a-w-    c:\windows\system32\bioapi_mds300.dll
2013-09-20 15:35:52    126976    ----a-w-    c:\windows\system32\bioapi100.dll
2013-09-20 04:00:33    505128    ----a-w-    c:\windows\system32\msvcp71.dll
2013-09-20 04:00:33    353576    ----a-w-    c:\windows\system32\msvcr71.dll
2013-09-20 04:00:33    29480    ----a-w-    c:\windows\system32\msxml3a.dll
2013-09-20 02:44:45    889416    ----a-w-    c:\users\paul\appdata\roaming\dotNetFx40_Full_setup.exe
2013-09-14 00:48:58    338944    ----a-w-    c:\windows\system32\drivers\afd.sys
2013-09-11 02:11:44    22840    ----a-w-    c:\windows\system32\drivers\avgidsshimx.sys
2013-09-09 02:12:16    27448    ----a-w-    c:\windows\system32\drivers\avgrkx86.sys
2013-09-08 02:07:12    1294272    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-09-08 02:03:58    231424    ----a-w-    c:\windows\system32\mswsock.dll
2013-09-02 14:39:32    176952    ----a-w-    c:\windows\system32\drivers\avgldx86.sys
2013-09-02 14:28:06    145720    ----a-w-    c:\windows\system32\drivers\avgidshx.sys
2013-09-02 14:28:04    209208    ----a-w-    c:\windows\system32\drivers\avgidsdriverx.sys
2013-09-02 14:28:00    223032    ----a-w-    c:\windows\system32\drivers\avglogx.sys
2013-08-29 01:51:45    3969472    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-08-29 01:51:45    3914176    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-08-29 01:50:30    1289096    ----a-w-    c:\windows\system32\ntdll.dll
2013-08-29 01:50:16    619520    ----a-w-    c:\windows\system32\tdh.dll
2013-08-29 01:48:17    640512    ----a-w-    c:\windows\system32\advapi32.dll
2013-08-28 01:04:30    2348544    ----a-w-    c:\windows\system32\win32k.sys
2013-08-28 00:57:20    434688    ----a-w-    c:\windows\system32\scavengeui.dll
2013-08-27 16:24:05    867240    ----a-w-    c:\windows\system32\npDeployJava1.dll
2013-08-27 16:24:05    789416    ----a-w-    c:\windows\system32\deployJava1.dll
2013-08-05 01:56:47    133056    ----a-w-    c:\windows\system32\drivers\ataport.sys
2013-08-02 01:50:36    169984    ----a-w-    c:\windows\system32\winsrv.dll
2013-08-02 01:49:19    293376    ----a-w-    c:\windows\system32\KernelBase.dll
2013-08-02 00:52:57    271360    ----a-w-    c:\windows\system32\conhost.exe
2013-08-02 00:43:05    6144    ---ha-w-    c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:05    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:05    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:05    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2013-08-01 20:08:52    193848    ----a-w-    c:\windows\system32\drivers\avgtdix.sys
2013-08-01 11:03:36    729024    ----a-w-    c:\windows\system32\drivers\dxgkrnl.sys
.
============= FINISH:  9:30:05.06 ===============
 

 

DDS Attatch

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 1/24/2013 9:00:52 AM
System Uptime: 10/25/2013 9:23:54 AM (0 hours ago)
.
Motherboard: Dell Inc. |  | 0R97MN
Processor: Intel® Core™ i5-2520M CPU @ 2.50GHz | CPU 1 | 2475/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 217 GiB total, 174.647 GiB free.
D: is FIXED (NTFS) - 16 GiB total, 15.485 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Broadcom USH
Device ID: USB\VID_0A5C&PID_5800&MI_00\7&66DE6C9&0&0000
Manufacturer:
Name: Broadcom USH
PNP Device ID: USB\VID_0A5C&PID_5800&MI_00\7&66DE6C9&0&0000
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: HP LaserJet 400 M401dw
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: Hewlett-Packard
Name: HP LaserJet 400 M401dw
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
Class GUID:
Description: Mass Storage Controller
Device ID: PCI\VEN_1217&DEV_8231&SUBSYS_04A91028&REV_03\4&1B81CB88&0&01E5
Manufacturer:
Name: Mass Storage Controller
PNP Device ID: PCI\VEN_1217&DEV_8231&SUBSYS_04A91028&REV_03\4&1B81CB88&0&01E5
Service:
.
==== System Restore Points ===================
.
RP82: 9/23/2013 8:42:48 PM - Removed Dell Backup and Recovery Manager
RP83: 9/23/2013 8:44:58 PM - Installed Dell Backup and Recovery Manager
RP84: 9/23/2013 8:55:11 PM - Removed Dell Backup and Recovery Manager
RP85: 9/30/2013 10:06:18 PM - Scheduled Checkpoint
RP86: 10/8/2013 7:24:38 PM - Scheduled Checkpoint
RP87: 10/19/2013 8:27:38 PM - Windows Update
RP89: 10/19/2013 9:05:59 PM - Revo Uninstaller's restore point - Adobe Flash Player 11 ActiveX
RP91: 10/19/2013 9:08:13 PM - Revo Uninstaller's restore point - Adobe Reader XI (11.0.04)
RP93: 10/19/2013 9:12:14 PM - Revo Uninstaller's restore point - Java 7 Update 25
RP94: 10/19/2013 9:12:27 PM - Removed Java 7 Update 25
RP96: 10/20/2013 12:41:43 PM - Revo Uninstaller's restore point - ESET Online Scanner v3
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
AccelerometerP11
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.05)
Akamai NetSession Interface
AVG 2014
BioAPI Framework
CCleaner
CDDRV_Installer
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Custom
CyberLink PowerDVD 9.5
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Client System Update
Dell Data Protection | Access
Dell Mobile Broadband Manager
Dell Mobile Broadband Utility
Dell System Detect
Dell System Detect Bootstrapper
Dell Touchpad
DellAccess
DW WLAN Card Utility
EMBASSY Client Core
Gemalto
HP LaserJet 400 M401
HP LaserJet 400 M401 HP Device Toolbox
HP Officejet Pro 8600 Basic Device Software
HP Officejet Pro 8600 Help
HP Product Detection
HP Product FWUpdater
HP Unified IO
HP Update
hpbDSService
hpbM401DSService
HPDXP
HPLaserJet400-M401_HelpLearnCenter_SI
HPLJDXPHelper
HPLJUTCore
HPLJUTM401
hppLaserJetService
hppM401LaserJetService
hpStatusAlerts
hpStatusAlertsM401
I.R.I.S. OCR
IDT Audio
InstallVC90Support
Intel® Control Center
Intel® Management Engine Components
Intel® Network Connections 18.1.59.00
Intel® Processor Graphics
Intel® Rapid Storage Technology
Intel® SDK for OpenCL - CPU Only Runtime Package
KhalInstallWrapper
LJDXPHelperUI
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Mozilla Firefox 24.0 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
My Dell
NTRU TCG Software Stack
PC-CCID
Preboot Manager
Private Information Manager
Qualcomm Gobi 2000 Package for Dell
Revo Uninstaller 1.95
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2794707) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
SetPoint
SPBA 5.9
SpywareBlaster 5.0
System Requirements Lab for Intel
Trusted Drive Manager
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition
Upek Touchchip Fingerprint Reader
VC_CRT_x86
Visual Studio 2012 x86 Redistributables
Wave Infrastructure Installer
Wave Support Software Installer
WIDCOMM Bluetooth Software
Windows Driver Package - Dell Inc. PBADRV System  (09/11/2009 1.0.1.6)
.
==== Event Viewer Messages From Past Week ========
.
10/25/2013 9:24:27 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  cdrom
10/25/2013 9:24:16 AM, Error: Service Control Manager [7001]  - The NTRU TSS v1.2.1.37 TCS service depends on the TPM Base Services service which failed to start because of the following error:  The operation completed successfully.
10/24/2013 6:42:12 PM, Error: NetBT [4321]  - The name "PAUL-PC        :0" could not be registered on the interface with IP address 192.168.1.12. The computer with the IP address 192.168.1.3 did not allow the name to be claimed by this computer.
10/24/2013 4:00:39 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgwd service.
.
==== End Of File ===========================
 



 



#7 nasdaq

nasdaq

  • Malware Response Team
  • 38,770 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:07:30 PM

Posted 25 October 2013 - 01:02 PM


C:/Program Data/McAfee/MCLOGS/Common. The Java entries are the only things in the McAffe folder, so I don't think McAffe was purposely added or used. Should I try to manually delete them?

I do not see any McAfee programs on your logs you can delete the C:/Program Data/McAfee/ folder.
===

This Combofix should remove all remaining traces of Java.

Open notepad and copy/paste the text in the quote box below into it:

File::
c:\windows\system32\npDeployJava1.dll
c:\windows\system32\deployJava1.dll

Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"=-

Firefox::
FF - ProfilePath - c:\users\paul\appdata\roaming\mozilla\firefox\profiles\2nynk26s.default\
FF - plugin: c:\windows\system32\npDeployJava1.dll

Save this as CFScript.txt on your desktop.

CFScriptB-4.gif

Referring to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.

Let me know what problem persists.

#8 rmantle

rmantle
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Posted 25 October 2013 - 02:09 PM

The first time I ran combofix, the script didn't go in.  By the time I realized it, the scan was underway and I didn't want to interupt it.  The computer restarted during the first Combofix scan. Java Deployment Toolkit is still listed in the firefox add on manager.  Here are the two combofix logs. 

 

After my dad updated the drives on the computer, he said that he just wanted to make sure nothing was there.  He got caught up in fixing the other computer and forgot what he did with this one.  When trying to update some programs on the computer, I saw there was a combofix log, and that it contained a deletion and listed DLLs Loaded Under Running Processes.  I tried to look up what that meant, and it seemed that most computers that showed the DLLS DLLs Loaded Under Running Processes in combofix, were infected. 

 

I am not used to this computer, so I don't know how it ran before or what is unusual behavior for this computer.

 

Thank you for your help.

 

1st time

ComboFix 13-10-24.01 - Paul 10/25/2013  14:18:02.2.4 - x86
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3241.2008 [GMT -4:00]
Running from: c:\users\Paul\Desktop\ComboFix.exe
AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Paul\AppData\Local\temp\7zS1E8D\HPSLPSVC32.DLL
c:\windows\RPSETUP.EXE.LOG
.
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_HPSLPSVC
.
.
(((((((((((((((((((((((((   Files Created from 2013-09-25 to 2013-10-25  )))))))))))))))))))))))))))))))
.
.
2013-10-24 19:56 . 2013-10-24 19:56    --------    d-----w-    c:\windows\ERUNT
2013-10-24 19:51 . 2013-10-24 20:41    --------    d-----w-    C:\AdwCleaner
2013-10-20 17:11 . 2013-10-20 17:11    --------    d-----w-    c:\program files\CCleaner
2013-10-20 01:37 . 2013-10-20 01:37    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-10-20 01:37 . 2013-04-04 18:50    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-10-20 01:29 . 2013-10-20 01:29    --------    d-----w-    c:\programdata\Licenses
2013-10-20 01:29 . 2013-10-24 20:04    --------    d-----w-    c:\program files\SpywareBlaster
2013-10-20 01:29 . 2009-03-24 16:52    129872    ----a-w-    c:\windows\system32\MSSTDFMT.DLL
2013-10-20 01:27 . 2013-10-20 01:27    --------    d-----w-    c:\program files\Common Files\Adobe
2013-10-20 01:26 . 2013-10-20 01:26    --------    d-----w-    c:\users\Paul\AppData\Local\Macromedia
2013-10-20 01:25 . 2013-10-20 01:25    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-20 01:25 . 2013-10-20 01:25    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-10-20 01:16 . 2013-10-20 16:52    --------    d-----w-    c:\users\Paul\AppData\Local\Mozilla
2013-10-20 01:16 . 2013-10-20 01:16    --------    d-----w-    c:\program files\Mozilla Maintenance Service
2013-10-20 01:03 . 2013-10-20 01:03    --------    d-----w-    c:\program files\VS Revo Group
2013-10-20 00:54 . 2013-10-20 00:54    --------    d-sh--w-    c:\programdata\{01BD4FC9-2F86-4706-A62E-774BB7E9D308}
2013-10-20 00:27 . 2013-09-04 01:15    258560    ----a-w-    c:\windows\system32\drivers\usbhub.sys
2013-10-20 00:27 . 2013-09-04 01:14    76288    ----a-w-    c:\windows\system32\drivers\usbccgp.sys
2013-10-20 00:27 . 2013-09-04 01:14    284672    ----a-w-    c:\windows\system32\drivers\usbport.sys
2013-10-20 00:27 . 2013-09-04 01:14    43008    ----a-w-    c:\windows\system32\drivers\usbehci.sys
2013-10-20 00:27 . 2013-09-04 01:14    20480    ----a-w-    c:\windows\system32\drivers\usbohci.sys
2013-10-20 00:27 . 2013-09-04 01:14    24064    ----a-w-    c:\windows\system32\drivers\usbuhci.sys
2013-10-20 00:27 . 2013-09-04 01:14    6016    ----a-w-    c:\windows\system32\drivers\usbd.sys
2013-10-08 20:02 . 2012-10-17 08:04    580712    ------w-    c:\windows\system32\HPDiscoPM5912.dll
2013-10-08 19:54 . 2013-10-08 19:54    --------    d-----w-    c:\program files\Hewlett-Packard
2013-09-26 00:57 . 2013-09-26 00:57    120632    ----a-w-    c:\windows\system32\drivers\avgdiskx.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-09-20 20:24 . 2013-09-20 20:24    0    ----a-w-    c:\windows\invcol.tmp
2013-09-20 16:06 . 2013-09-20 16:10    93224    ----a-w-    c:\windows\system32\drivers\btwaudio.sys
2013-09-20 16:06 . 2013-09-20 16:10    302120    ----a-w-    c:\windows\system32\drivers\btwampfl.sys
2013-09-20 16:06 . 2013-09-20 16:10    114728    ----a-w-    c:\windows\system32\drivers\btwavdt.sys
2013-09-20 16:06 . 2013-09-20 16:10    33832    ----a-w-    c:\windows\system32\drivers\btwl2cap.sys
2013-09-20 16:06 . 2013-09-20 16:10    18728    ----a-w-    c:\windows\system32\drivers\btwrchid.sys
2013-09-20 15:36 . 2013-09-20 15:36    405504    ----a-r-    c:\users\Paul\AppData\Roaming\Microsoft\Installer\{9DAED4FC-2B0E-4F3F-8141-F2ABF02CCFCB}\ARPPRODUCTICON.exe
2013-09-20 15:35 . 2013-09-20 15:36    80368    ----a-w-    c:\windows\system32\pbadrvdll.dll
2013-09-20 15:35 . 2013-09-20 15:36    26608    ----a-w-    c:\windows\system32\drivers\PBADRV.sys
2013-09-20 15:35 . 2006-06-30 16:58    176128    ----a-w-    c:\windows\system32\bioapi_mds300.dll
2013-09-20 15:35 . 2006-06-30 16:58    126976    ----a-w-    c:\windows\system32\bioapi100.dll
2013-09-20 04:00 . 2013-09-20 03:52    505128    ----a-w-    c:\windows\system32\msvcp71.dll
2013-09-20 04:00 . 2013-09-20 03:52    353576    ----a-w-    c:\windows\system32\msvcr71.dll
2013-09-20 04:00 . 2013-09-20 03:52    29480    ----a-w-    c:\windows\system32\msxml3a.dll
2013-09-20 02:44 . 2013-09-20 02:44    889416    ----a-w-    c:\users\Paul\AppData\Roaming\dotNetFx40_Full_setup.exe
2013-09-11 02:11 . 2013-09-11 02:11    22840    ----a-w-    c:\windows\system32\drivers\avgidsshimx.sys
2013-09-09 02:12 . 2013-09-09 02:12    27448    ----a-w-    c:\windows\system32\drivers\avgrkx86.sys
2013-09-02 14:39 . 2013-09-02 14:39    176952    ----a-w-    c:\windows\system32\drivers\avgldx86.sys
2013-09-02 14:28 . 2013-09-02 14:28    145720    ----a-w-    c:\windows\system32\drivers\avgidshx.sys
2013-09-02 14:28 . 2013-09-02 14:28    209208    ----a-w-    c:\windows\system32\drivers\avgidsdriverx.sys
2013-09-02 14:28 . 2013-09-02 14:28    223032    ----a-w-    c:\windows\system32\drivers\avglogx.sys
2013-08-27 16:24 . 2013-02-07 03:24    867240    ----a-w-    c:\windows\system32\npDeployJava1.dll
2013-08-27 16:24 . 2013-02-07 03:24    789416    ----a-w-    c:\windows\system32\deployJava1.dll
2013-08-21 02:54 . 2013-08-21 02:54    102200    ----a-w-    c:\windows\system32\drivers\avgmfx86.sys
2013-08-05 01:56 . 2013-09-11 04:13    133056    ----a-w-    c:\windows\system32\drivers\ataport.sys
2013-08-02 01:50 . 2013-09-11 04:12    169984    ----a-w-    c:\windows\system32\winsrv.dll
2013-08-02 01:49 . 2013-09-11 04:12    293376    ----a-w-    c:\windows\system32\KernelBase.dll
2013-08-02 01:48 . 2013-09-11 04:12    5120    ---ha-w-    c:\windows\system32\api-ms-win-core-file-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-misc-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-memory-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-heap-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-string-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-profile-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-io-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-debug-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2013-08-02 00:52 . 2013-09-11 04:12    271360    ----a-w-    c:\windows\system32\conhost.exe
2013-08-02 00:43 . 2013-09-11 04:12    6144    ---ha-w-    c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43 . 2013-09-11 04:12    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43 . 2013-09-11 04:12    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2013-08-01 20:08 . 2013-08-01 20:08    193848    ----a-w-    c:\windows\system32\drivers\avgtdix.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\EnabledUnlockedFDEIconOverlay]
@="{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}"
[HKEY_CLASSES_ROOT\CLSID\{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}]
2011-12-08 14:38    121208    ----a-w-    c:\program files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmIconOverlay.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UninitializedFdeIconOverlay]
@="{CF08DA3E-C97D-4891-A66B-E39B28DD270F}"
[HKEY_CLASSES_ROOT\CLSID\{CF08DA3E-C97D-4891-A66B-E39B28DD270F}]
2011-12-08 14:38    121208    ----a-w-    c:\program files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmIconOverlay.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Akamai NetSession Interface"="c:\users\Paul\AppData\Local\Akamai\netsession_win.exe" [2013-06-05 4489472]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\program files\Dell\DW WLAN Card\WLTRAY.exe" [2011-01-18 5955072]
"AVG_UI"="c:\program files\AVG\AVG2014\avgui.exe" [2013-10-07 4908592]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2011-01-25 536668]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2013-02-21 555352]
"StatusAlerts"="c:\program files\HP\StatusAlerts\bin\HPStatusAlerts.exe" [2012-07-18 313248]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2012-11-05 89184]
"RemoteControl9"="c:\program files\CyberLink\PowerDVD9\PDVD9Serv.exe" [2010-10-01 87336]
"PDVD9LanguageShortcut"="c:\program files\CyberLink\PowerDVD9\Language\Language.exe" [2010-09-17 50472]
"TdmNotify"="c:\program files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmNotify.exe" [2011-12-08 323952]
"Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [2009-06-17 55824]
"FreeFallProtection"="c:\program files\STMicroelectronics\AccelerometerP11\FF_Protection.exe" [2012-09-05 686744]
"IAStorIcon"="c:\program files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-11-06 283160]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2013-03-14 145904]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2013-03-14 181232]
"Persistence"="c:\windows\system32\igfxpers.exe" [2013-03-14 189936]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-09-05 958576]
.
c:\users\Paul\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office14\ONENOTEM.EXE /tsr [2013-6-25 228552]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2011-2-8 840992]
SetPoint.lnk - c:\program files\SetPoint\SetPoint.exe [2013-9-20 813584]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"DisableCAD"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\spba]
2010-09-15 15:11    1971536    ----a-w-    c:\program files\Common Files\SPBA\homefus2.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Authentication Packages    REG_MULTI_SZ       msv1_0 wvauth
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WirelessManager]
2012-04-20 21:23    20480    ----a-w-    c:\program files\Dell\Dell Mobile Broadband Manager\WirelessManager.exe
.
R1 MpKsl669e23ed;MpKsl669e23ed;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{5EF6D268-481F-4C16-9B24-04ACB6CB82A7}\MpKsl669e23ed.sys [x]
R3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [2013-03-25 65200]
R3 HP DS Service;HP DS Service;c:\program files\HP\HPBDSService\HPBDSService.exe [2011-10-17 13824]
R3 ICCS;Intel® Integrated Clock Controller Service - Intel® ICCS;c:\program files\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe [2012-04-24 169752]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 14848]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 49664]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2013-02-07 1343400]
R3 WvPCR;WvPCR;c:\program files\Dell\Dell Data Protection\Access\Advanced\Wave\Common\WvPCR.exe [2012-01-16 145408]
S0 AVGIDSHX;AVGIDSHX;c:\windows\system32\DRIVERS\avgidshx.sys [2013-09-02 145720]
S0 Avglogx;AVG Logging Driver;c:\windows\system32\DRIVERS\avglogx.sys [2013-09-02 223032]
S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys [2013-09-09 27448]
S0 stdcfltn;Disk Class Filter Driver for Accelerometer;c:\windows\system32\DRIVERS\stdcfltn.sys [2011-07-16 17904]
S1 Avgdiskx;AVG Disk Driver;c:\windows\system32\DRIVERS\avgdiskx.sys [2013-09-26 120632]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdriverx.sys [2013-09-02 209208]
S1 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\avgidsshimx.sys [2013-09-11 22840]
S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx86.sys [2013-09-02 176952]
S1 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [2013-08-01 193848]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\aestsrv.exe [2009-03-03 81920]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2014\avgidsagent.exe [2013-10-04 3538480]
S2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2014\avgwdsvc.exe [2013-09-26 301152]
S2 EmbassyService;EmbassyService;c:\program files\Dell\Dell Data Protection\Access\Advanced\Wave\EMBASSY Client Core\EmbassyServer.exe [2012-01-17 179592]
S2 HP LaserJet Service;HP LaserJet Service;c:\program files\HP\HPLaserJetService\HPLaserJetService.exe [2012-05-03 164864]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-11-06 13336]
S2 Intel® PROSet Monitoring Service;Intel® PROSet Monitoring Service;c:\windows\system32\IProsetMonitor.exe [2013-01-03 121240]
S2 NvtlService;NovaCore SDK Service;c:\program files\Novatel Wireless\Novacore\Server\NvtlSrvr.exe [2010-07-22 91984]
S2 QDLService2kDell;Qualcomm Gobi 2000 Download Service (Dell);c:\program files\QUALCOMM\QDLService2k\QDLService2kDell.exe [2010-06-25 331512]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files\Intel\Intel® Management Engine Components\UNS\UNS.exe [2013-01-23 2595832]
S2 Wave Authentication Manager Service;Wave Authentication Manager Service;c:\program files\Dell\Dell Data Protection\Access\Advanced\Wave\Authentication Manager\WaveAMService.exe [2012-01-05 1189376]
S3 Acceler;Accelerometer Service;c:\windows\system32\DRIVERS\accelern.sys [2012-05-23 44144]
S3 BTWAMPFL;BTWAMPFL;c:\windows\system32\DRIVERS\btwampfl.sys [2013-09-20 302120]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2013-09-20 33832]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2012-06-19 289792]
S3 MEI;Intel® Management Engine Interface ;c:\windows\system32\DRIVERS\HECI.sys [2013-01-23 48928]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12    REG_MULTI_SZ       Pml Driver HPZ12 Net Driver HPZ12
HPService    REG_MULTI_SZ       HPSLPSVC
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~1\Office14\ONBttnIE.dll/105
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
Trusted Zone: dell.com
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Paul\AppData\Roaming\Mozilla\Firefox\Profiles\2nynk26s.default\
FF - ExtSQL: 2013-10-19 21:18; {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}; c:\users\Paul\AppData\Roaming\Mozilla\Firefox\Profiles\2nynk26s.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
FF - ExtSQL: 2013-10-19 21:20; {d40f5e7b-d2cf-4856-b441-cc613eeffbe3}; c:\users\Paul\AppData\Roaming\Mozilla\Firefox\Profiles\2nynk26s.default\extensions\{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}.xpi
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'lsass.exe'(924)
c:\windows\system32\wvauth.DLL
.
- - - - - - - > 'Explorer.exe'(3576)
c:\program files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmIconOverlay.dll
c:\program files\WIDCOMM\Bluetooth Software\btncopy.dll
.
------------------------ Other Running Processes ------------------------
.
c:\progra~1\AVG\AVG2014\avgrsx.exe
c:\program files\AVG\AVG2014\avgcsrvx.exe
c:\program files\IDT\WDM\STacSV.exe
c:\program files\Dell\DW WLAN Card\WLTRYSVC.EXE
c:\windows\system32\WLANExt.exe
c:\windows\system32\conhost.exe
c:\program files\Dell\DW WLAN Card\bcmwltry.exe
c:\program files\Common Files\SPBA\upeksvr.exe
c:\program files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmService.exe
c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files\WIDCOMM\Bluetooth Software\btwdins.exe
c:\windows\system32\taskhost.exe
c:\program files\AVG\AVG2014\avgnsx.exe
c:\program files\AVG\AVG2014\avgemcx.exe
c:\windows\System32\WUDFHost.exe
c:\windows\system32\conhost.exe
c:\program files\Intel\Intel® Management Engine Components\LMS\LMS.exe
c:\windows\system32\sppsvc.exe
c:\program files\Windows Media Player\wmpnetwk.exe
.
**************************************************************************
.
Completion time: 2013-10-25  14:28:31 - machine was rebooted
ComboFix-quarantined-files.txt  2013-10-25 18:28
ComboFix2.txt  2013-09-19 17:31
.
Pre-Run: 189,015,838,720 bytes free
Post-Run: 190,435,909,632 bytes free
.
- - End Of File - - 97089ED0743DFECB41EA2D7FB51CA177
A36C5E4F47E84449FF07ED3517B43A31
 

 

 

 

2nd Combofix

 

ComboFix 13-10-24.01 - Paul 10/25/2013  14:37:07.3.4 - x86
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3241.2050 [GMT -4:00]
Running from: c:\users\Paul\Desktop\ComboFix.exe
Command switches used :: c:\users\Paul\Desktop\CFScript.txt
AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
FILE ::
"c:\windows\system32\deployJava1.dll"
"c:\windows\system32\npDeployJava1.dll"
.
.
(((((((((((((((((((((((((   Files Created from 2013-09-25 to 2013-10-25  )))))))))))))))))))))))))))))))
.
.
2013-10-25 18:42 . 2013-10-25 18:42    --------    d-----w-    c:\users\Public\AppData\Local\temp
2013-10-25 18:42 . 2013-10-25 18:42    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-10-25 18:23 . 2013-10-25 18:43    --------    d-----w-    c:\users\Paul\AppData\Local\temp
2013-10-24 19:56 . 2013-10-24 19:56    --------    d-----w-    c:\windows\ERUNT
2013-10-24 19:51 . 2013-10-24 20:41    --------    d-----w-    C:\AdwCleaner
2013-10-20 17:11 . 2013-10-20 17:11    --------    d-----w-    c:\program files\CCleaner
2013-10-20 01:37 . 2013-10-20 01:37    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-10-20 01:37 . 2013-04-04 18:50    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-10-20 01:29 . 2013-10-20 01:29    --------    d-----w-    c:\programdata\Licenses
2013-10-20 01:29 . 2013-10-24 20:04    --------    d-----w-    c:\program files\SpywareBlaster
2013-10-20 01:29 . 2009-03-24 16:52    129872    ----a-w-    c:\windows\system32\MSSTDFMT.DLL
2013-10-20 01:27 . 2013-10-20 01:27    --------    d-----w-    c:\program files\Common Files\Adobe
2013-10-20 01:26 . 2013-10-20 01:26    --------    d-----w-    c:\users\Paul\AppData\Local\Macromedia
2013-10-20 01:25 . 2013-10-20 01:25    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-20 01:25 . 2013-10-20 01:25    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-10-20 01:16 . 2013-10-20 16:52    --------    d-----w-    c:\users\Paul\AppData\Local\Mozilla
2013-10-20 01:16 . 2013-10-20 01:16    --------    d-----w-    c:\program files\Mozilla Maintenance Service
2013-10-20 01:03 . 2013-10-20 01:03    --------    d-----w-    c:\program files\VS Revo Group
2013-10-20 00:54 . 2013-10-20 00:54    --------    d-sh--w-    c:\programdata\{01BD4FC9-2F86-4706-A62E-774BB7E9D308}
2013-10-20 00:27 . 2013-09-04 01:15    258560    ----a-w-    c:\windows\system32\drivers\usbhub.sys
2013-10-20 00:27 . 2013-09-04 01:14    76288    ----a-w-    c:\windows\system32\drivers\usbccgp.sys
2013-10-20 00:27 . 2013-09-04 01:14    284672    ----a-w-    c:\windows\system32\drivers\usbport.sys
2013-10-20 00:27 . 2013-09-04 01:14    43008    ----a-w-    c:\windows\system32\drivers\usbehci.sys
2013-10-20 00:27 . 2013-09-04 01:14    20480    ----a-w-    c:\windows\system32\drivers\usbohci.sys
2013-10-20 00:27 . 2013-09-04 01:14    24064    ----a-w-    c:\windows\system32\drivers\usbuhci.sys
2013-10-20 00:27 . 2013-09-04 01:14    6016    ----a-w-    c:\windows\system32\drivers\usbd.sys
2013-10-08 20:02 . 2012-10-17 08:04    580712    ------w-    c:\windows\system32\HPDiscoPM5912.dll
2013-10-08 19:54 . 2013-10-08 19:54    --------    d-----w-    c:\program files\Hewlett-Packard
2013-09-26 00:57 . 2013-09-26 00:57    120632    ----a-w-    c:\windows\system32\drivers\avgdiskx.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-09-20 20:24 . 2013-09-20 20:24    0    ----a-w-    c:\windows\invcol.tmp
2013-09-20 16:06 . 2013-09-20 16:10    93224    ----a-w-    c:\windows\system32\drivers\btwaudio.sys
2013-09-20 16:06 . 2013-09-20 16:10    302120    ----a-w-    c:\windows\system32\drivers\btwampfl.sys
2013-09-20 16:06 . 2013-09-20 16:10    114728    ----a-w-    c:\windows\system32\drivers\btwavdt.sys
2013-09-20 16:06 . 2013-09-20 16:10    33832    ----a-w-    c:\windows\system32\drivers\btwl2cap.sys
2013-09-20 16:06 . 2013-09-20 16:10    18728    ----a-w-    c:\windows\system32\drivers\btwrchid.sys
2013-09-20 15:36 . 2013-09-20 15:36    405504    ----a-r-    c:\users\Paul\AppData\Roaming\Microsoft\Installer\{9DAED4FC-2B0E-4F3F-8141-F2ABF02CCFCB}\ARPPRODUCTICON.exe
2013-09-20 15:35 . 2013-09-20 15:36    80368    ----a-w-    c:\windows\system32\pbadrvdll.dll
2013-09-20 15:35 . 2013-09-20 15:36    26608    ----a-w-    c:\windows\system32\drivers\PBADRV.sys
2013-09-20 15:35 . 2006-06-30 16:58    176128    ----a-w-    c:\windows\system32\bioapi_mds300.dll
2013-09-20 15:35 . 2006-06-30 16:58    126976    ----a-w-    c:\windows\system32\bioapi100.dll
2013-09-20 04:00 . 2013-09-20 03:52    505128    ----a-w-    c:\windows\system32\msvcp71.dll
2013-09-20 04:00 . 2013-09-20 03:52    353576    ----a-w-    c:\windows\system32\msvcr71.dll
2013-09-20 04:00 . 2013-09-20 03:52    29480    ----a-w-    c:\windows\system32\msxml3a.dll
2013-09-20 02:44 . 2013-09-20 02:44    889416    ----a-w-    c:\users\Paul\AppData\Roaming\dotNetFx40_Full_setup.exe
2013-09-11 02:11 . 2013-09-11 02:11    22840    ----a-w-    c:\windows\system32\drivers\avgidsshimx.sys
2013-09-09 02:12 . 2013-09-09 02:12    27448    ----a-w-    c:\windows\system32\drivers\avgrkx86.sys
2013-09-02 14:39 . 2013-09-02 14:39    176952    ----a-w-    c:\windows\system32\drivers\avgldx86.sys
2013-09-02 14:28 . 2013-09-02 14:28    145720    ----a-w-    c:\windows\system32\drivers\avgidshx.sys
2013-09-02 14:28 . 2013-09-02 14:28    209208    ----a-w-    c:\windows\system32\drivers\avgidsdriverx.sys
2013-09-02 14:28 . 2013-09-02 14:28    223032    ----a-w-    c:\windows\system32\drivers\avglogx.sys
2013-08-27 16:24 . 2013-02-07 03:24    867240    ----a-w-    c:\windows\system32\npDeployJava1.dll
2013-08-27 16:24 . 2013-02-07 03:24    789416    ----a-w-    c:\windows\system32\deployJava1.dll
2013-08-21 02:54 . 2013-08-21 02:54    102200    ----a-w-    c:\windows\system32\drivers\avgmfx86.sys
2013-08-05 01:56 . 2013-09-11 04:13    133056    ----a-w-    c:\windows\system32\drivers\ataport.sys
2013-08-02 01:50 . 2013-09-11 04:12    169984    ----a-w-    c:\windows\system32\winsrv.dll
2013-08-02 01:49 . 2013-09-11 04:12    293376    ----a-w-    c:\windows\system32\KernelBase.dll
2013-08-02 01:48 . 2013-09-11 04:12    5120    ---ha-w-    c:\windows\system32\api-ms-win-core-file-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-misc-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-memory-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-heap-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-string-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-profile-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-io-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-debug-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2013-08-02 00:52 . 2013-09-11 04:12    271360    ----a-w-    c:\windows\system32\conhost.exe
2013-08-02 00:43 . 2013-09-11 04:12    6144    ---ha-w-    c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43 . 2013-09-11 04:12    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43 . 2013-09-11 04:12    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43 . 2013-09-11 04:12    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2013-08-01 20:08 . 2013-08-01 20:08    193848    ----a-w-    c:\windows\system32\drivers\avgtdix.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\EnabledUnlockedFDEIconOverlay]
@="{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}"
[HKEY_CLASSES_ROOT\CLSID\{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}]
2011-12-08 14:38    121208    ----a-w-    c:\program files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmIconOverlay.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UninitializedFdeIconOverlay]
@="{CF08DA3E-C97D-4891-A66B-E39B28DD270F}"
[HKEY_CLASSES_ROOT\CLSID\{CF08DA3E-C97D-4891-A66B-E39B28DD270F}]
2011-12-08 14:38    121208    ----a-w-    c:\program files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmIconOverlay.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Akamai NetSession Interface"="c:\users\Paul\AppData\Local\Akamai\netsession_win.exe" [2013-06-05 4489472]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\program files\Dell\DW WLAN Card\WLTRAY.exe" [2011-01-18 5955072]
"AVG_UI"="c:\program files\AVG\AVG2014\avgui.exe" [2013-10-07 4908592]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2011-01-25 536668]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2013-02-21 555352]
"StatusAlerts"="c:\program files\HP\StatusAlerts\bin\HPStatusAlerts.exe" [2012-07-18 313248]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2012-11-05 89184]
"RemoteControl9"="c:\program files\CyberLink\PowerDVD9\PDVD9Serv.exe" [2010-10-01 87336]
"PDVD9LanguageShortcut"="c:\program files\CyberLink\PowerDVD9\Language\Language.exe" [2010-09-17 50472]
"TdmNotify"="c:\program files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmNotify.exe" [2011-12-08 323952]
"Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [2009-06-17 55824]
"FreeFallProtection"="c:\program files\STMicroelectronics\AccelerometerP11\FF_Protection.exe" [2012-09-05 686744]
"IAStorIcon"="c:\program files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-11-06 283160]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2013-03-14 145904]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2013-03-14 181232]
"Persistence"="c:\windows\system32\igfxpers.exe" [2013-03-14 189936]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-09-05 958576]
.
c:\users\Paul\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office14\ONENOTEM.EXE /tsr [2013-6-25 228552]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2011-2-8 840992]
SetPoint.lnk - c:\program files\SetPoint\SetPoint.exe [2013-9-20 813584]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"DisableCAD"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\spba]
2010-09-15 15:11    1971536    ----a-w-    c:\program files\Common Files\SPBA\homefus2.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Authentication Packages    REG_MULTI_SZ       msv1_0 wvauth
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WirelessManager]
2012-04-20 21:23    20480    ----a-w-    c:\program files\Dell\Dell Mobile Broadband Manager\WirelessManager.exe
.
R1 MpKsl669e23ed;MpKsl669e23ed;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{5EF6D268-481F-4C16-9B24-04ACB6CB82A7}\MpKsl669e23ed.sys [x]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2014\avgidsagent.exe [2013-10-04 3538480]
R3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [2013-03-25 65200]
R3 HP DS Service;HP DS Service;c:\program files\HP\HPBDSService\HPBDSService.exe [2011-10-17 13824]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 14848]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 49664]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2013-02-07 1343400]
R3 WvPCR;WvPCR;c:\program files\Dell\Dell Data Protection\Access\Advanced\Wave\Common\WvPCR.exe [2012-01-16 145408]
S0 AVGIDSHX;AVGIDSHX;c:\windows\system32\DRIVERS\avgidshx.sys [2013-09-02 145720]
S0 Avglogx;AVG Logging Driver;c:\windows\system32\DRIVERS\avglogx.sys [2013-09-02 223032]
S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys [2013-09-09 27448]
S0 stdcfltn;Disk Class Filter Driver for Accelerometer;c:\windows\system32\DRIVERS\stdcfltn.sys [2011-07-16 17904]
S1 Avgdiskx;AVG Disk Driver;c:\windows\system32\DRIVERS\avgdiskx.sys [2013-09-26 120632]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdriverx.sys [2013-09-02 209208]
S1 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\avgidsshimx.sys [2013-09-11 22840]
S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx86.sys [2013-09-02 176952]
S1 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [2013-08-01 193848]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\aestsrv.exe [2009-03-03 81920]
S2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2014\avgwdsvc.exe [2013-09-26 301152]
S2 EmbassyService;EmbassyService;c:\program files\Dell\Dell Data Protection\Access\Advanced\Wave\EMBASSY Client Core\EmbassyServer.exe [2012-01-17 179592]
S2 HP LaserJet Service;HP LaserJet Service;c:\program files\HP\HPLaserJetService\HPLaserJetService.exe [2012-05-03 164864]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-11-06 13336]
S2 Intel® PROSet Monitoring Service;Intel® PROSet Monitoring Service;c:\windows\system32\IProsetMonitor.exe [2013-01-03 121240]
S2 NvtlService;NovaCore SDK Service;c:\program files\Novatel Wireless\Novacore\Server\NvtlSrvr.exe [2010-07-22 91984]
S2 QDLService2kDell;Qualcomm Gobi 2000 Download Service (Dell);c:\program files\QUALCOMM\QDLService2k\QDLService2kDell.exe [2010-06-25 331512]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files\Intel\Intel® Management Engine Components\UNS\UNS.exe [2013-01-23 2595832]
S2 Wave Authentication Manager Service;Wave Authentication Manager Service;c:\program files\Dell\Dell Data Protection\Access\Advanced\Wave\Authentication Manager\WaveAMService.exe [2012-01-05 1189376]
S3 Acceler;Accelerometer Service;c:\windows\system32\DRIVERS\accelern.sys [2012-05-23 44144]
S3 BTWAMPFL;BTWAMPFL;c:\windows\system32\DRIVERS\btwampfl.sys [2013-09-20 302120]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2013-09-20 33832]
S3 ICCS;Intel® Integrated Clock Controller Service - Intel® ICCS;c:\program files\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe [2012-04-24 169752]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2012-06-19 289792]
S3 MEI;Intel® Management Engine Interface ;c:\windows\system32\DRIVERS\HECI.sys [2013-01-23 48928]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12    REG_MULTI_SZ       Pml Driver HPZ12 Net Driver HPZ12
HPService    REG_MULTI_SZ       HPSLPSVC
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~1\Office14\ONBttnIE.dll/105
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
Trusted Zone: dell.com
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Paul\AppData\Roaming\Mozilla\Firefox\Profiles\2nynk26s.default\
FF - ExtSQL: 2013-10-19 21:18; {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}; c:\users\Paul\AppData\Roaming\Mozilla\Firefox\Profiles\2nynk26s.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
FF - ExtSQL: 2013-10-19 21:20; {d40f5e7b-d2cf-4856-b441-cc613eeffbe3}; c:\users\Paul\AppData\Roaming\Mozilla\Firefox\Profiles\2nynk26s.default\extensions\{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}.xpi
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'lsass.exe'(904)
c:\windows\system32\wvauth.DLL
.
- - - - - - - > 'Explorer.exe'(5856)
c:\program files\SetPoint\lgscroll.dll
c:\program files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmIconOverlay.dll
c:\program files\WIDCOMM\Bluetooth Software\btmmhook.dll
.
Completion time: 2013-10-25  14:43:45
ComboFix-quarantined-files.txt  2013-10-25 18:43
ComboFix-quarantined-files1.txt  2013-10-25 18:30
ComboFix2.txt  2013-10-25 18:28
ComboFix3.txt  2013-09-19 17:31
.
Pre-Run: 190,384,144,384 bytes free
Post-Run: 190,094,733,312 bytes free
.
- - End Of File - - 012C16CF5E3685C5419AFEEAC61F826D
A36C5E4F47E84449FF07ED3517B43A31
 

 

 

Combofix Quarantined Files

 

2013-10-25 18:36:59 . 2013-10-25 18:36:59                0 ----a-w-  C:\Qoobox\Quarantine\catchme.txt
2013-10-25 18:23:20 . 2013-10-25 18:23:20            3,940 ----a-w-  C:\Qoobox\Quarantine\Registry_backups\Service_HPSLPSVC.reg.dat
2013-10-25 18:21:56 . 2013-10-25 18:41:18            7,817 ----a-w-  C:\Qoobox\Quarantine\Registry_backups\tcpip.reg
2013-10-25 18:17:59 . 2013-10-25 18:36:55              512 ----a-w-  C:\Qoobox\Quarantine\MBR_HardDisk0.mbr
2013-10-25 18:16:10 . 2013-10-25 18:36:58              124 ----a-w-  C:\Qoobox\Quarantine\catchme.log
2013-10-08 19:57:24 . 2013-07-19 11:01:38          701,288 ----a-w-  C:\Qoobox\Quarantine\C\Users\Paul\AppData\Local\temp\7zS1E8D\HPSLPSVC32.DLL.vir
2013-09-22 01:19:46 . 2013-09-22 01:20:24           13,738 ----a-w-  C:\Qoobox\Quarantine\C\Windows\RPSETUP.EXE.LOG.vir
 

 

 

Combofix Add/Remove Programs

32 Bit HP CIO Components Installer
AccelerometerP11
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.05)
Akamai NetSession Interface
AVG 2014
BioAPI Framework
CCleaner
CDDRV_Installer
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Custom
CyberLink PowerDVD 9.5
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Client System Update
Dell Data Protection | Access
Dell Mobile Broadband Manager
Dell Mobile Broadband Utility
Dell System Detect
Dell System Detect Bootstrapper
Dell Touchpad
DellAccess
DW WLAN Card Utility
EMBASSY Client Core
Gemalto
HP LaserJet 400 M401
HP LaserJet 400 M401 HP Device Toolbox
HP Officejet Pro 8600 Basic Device Software
HP Officejet Pro 8600 Help
HP Product Detection
HP Product FWUpdater
HP Unified IO
HP Update
hpbDSService
hpbM401DSService
HPDXP
HPLaserJet400-M401_HelpLearnCenter_SI
HPLJDXPHelper
HPLJUTCore
HPLJUTM401
hppLaserJetService
hppM401LaserJetService
hpStatusAlerts
hpStatusAlertsM401
I.R.I.S. OCR
IDT Audio
InstallVC90Support
Intel® Control Center
Intel® Management Engine Components
Intel® Network Connections 18.1.59.00
Intel® Processor Graphics
Intel® Rapid Storage Technology
Intel® SDK for OpenCL - CPU Only Runtime Package
KhalInstallWrapper
LJDXPHelperUI
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Mozilla Firefox 24.0 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
My Dell
NTRU TCG Software Stack
PC-CCID
Preboot Manager
Private Information Manager
Qualcomm Gobi 2000 Package for Dell
Revo Uninstaller 1.95
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2794707) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
SetPoint
SPBA 5.9
SpywareBlaster 5.0
System Requirements Lab for Intel
Trusted Drive Manager
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition
Upek Touchchip Fingerprint Reader
VC_CRT_x86
Visual Studio 2012 x86 Redistributables
Wave Infrastructure Installer
Wave Support Software Installer
WIDCOMM Bluetooth Software
Windows Driver Package - Dell Inc. PBADRV System  (09/11/2009 1.0.1.6)
 


Edited by rmantle, 25 October 2013 - 02:16 PM.


#9 nasdaq

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Posted 26 October 2013 - 07:30 AM


The fix has worked. The most important items that executed the Java are gone. They are listed in bold.

Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"=-

Firefox::
FF - ProfilePath - c:\users\paul\appdata\roaming\mozilla\firefox\profiles\2nynk26s.default\
FF - plugin: c:\windows\system32\npDeployJava1.dll

If the files c:\windows\system32\npDeployJava1.dll
c:\windows\system32\deployJava1.dll
are still in the System32 folder delete them not the folder.
===

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please let me know how this computer performs.

#10 rmantle

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Posted 26 October 2013 - 08:46 AM

Glad the Combofix fix worked.  I manually deleted c:\windows\system32\npDeployJava1.dll and c:\windows\system32\deployJava1.dll.  Are the deletions combofix made or the Processes listed under DLLs in Combofix logs anything to be concerned about?  I had read something about lsass infections.  The computer seems to be running ok, other than the fan getting very noisy ever few minutes. I am not sure whether that is normal Thank you again for your help.  Here is the Security check log. 

 

 

 Results of screen317's Security Check version 0.99.74  
 Windows 7 Service Pack 1 x86 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
AVG AntiVirus Free Edition 2014   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 SpywareBlaster 5.0    
 Malwarebytes Anti-Malware version 1.75.0.1300  
 CCleaner     
 Adobe Flash Player     11.9.900.117  
 Adobe Reader XI  
 Mozilla Firefox (24.0)
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe
 AVG avgrsx.exe
 AVG avgnsx.exe
 AVG avgemc.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 



#11 nasdaq

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Posted 26 October 2013 - 09:08 AM


Are the deletions combofix made or the Processes listed under DLLs in Combofix logs anything to be concerned about?


Nothing to worry about. The DLL versions are checked by Combofix. It wrong or bad it would have said so.
===

The SecurityCheck log is clean.

===

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===


Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful addons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===

#12 nasdaq

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Posted 01 November 2013 - 08:25 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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