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Laptop not showing my network places.


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#1 Quailtail

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Posted 20 October 2013 - 11:17 AM

I have a wireless internet connection on my laptop but when I click my network places, my desktop files will not show up.  I am using an Asus router with my destop hard wired to router. I had been using my lap top to store files on my destop and then using laptop to access my desktop.  Replaced the router and now can not see those files from my laptopAttached File  mini tool box results.txt   21.26KB   3 downloads

 

What could be causing this issue?   

 

Thanks for the help.


Edited by Quailtail, 20 October 2013 - 12:11 PM.


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#2 CaveDweller2

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Posted 23 October 2013 - 03:21 AM

Quailtail, what is the model of the router? What OS is on the desktop? Did you use the install disk that came with the new router? 


Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#3 Quailtail

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Posted 23 October 2013 - 07:23 PM

It is a ASUS RT-N66R Dual band wireless N900 Gigabit Router.  I am running windows xp on the desk top and I did use the disk to install the router. But, let me say I am not teck savy.  I appreciate you help.



#4 CaveDweller2

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Posted 23 October 2013 - 09:27 PM

No problem not being tech savvy. If the only change you made to either computer was running the install disk, lets start with uninstalling whatever it installed. 

 

Do you know if it installed any sort of security program when it installed? If yes, please tell me the name before you uninstall it. If not do what's below.

 

In both XP and Windows7, click the Start button, then control panel.

On XP you want Add and Remove programs.

In Win7 you want Programs and Features. 

Then look in the list for the Asus router stuff and uninstall it all on both. 

And reboot both.

 

None of this should disconnect your router from working but if it should run the install program again to get it set up again so you can get online. 


Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College





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