My computer seems to be infected with the white screen virus. I have Windows XP.
I attempted to boot up in safe mode but it still goes to a white screen.
I was following some removal instructions I found online but it doesn't seem to work either. I would tap F8 after turning computer on, select safe mode with command prompt, a page with cmd.exe would come up where I was supposed to type in some info to bring up system restore but as soon as I hit any of the keys on that page, the cursor freezes and cannot do anything but turn the computer off. I tried many times and the same thing.
I also tried hitting control-alt-delete while on the white screen but it does nothing.
PLEASE HELP! (I'd settle for about 10 minutes alone with the scum that caused this!)
Edited by Queen-Evie, 20 October 2013 - 09:33 AM.
moved from XP to the appropriate forum