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White screen virus


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#1 409bob

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Posted 20 October 2013 - 07:23 AM

Hi,

 

HELP!

 

My computer seems to be infected with the white screen virus.  I have Windows XP.

 

I attempted to boot up in safe mode but it still goes to a white screen.

 

I was following some removal instructions I found online but it doesn't seem to work either.  I would tap F8 after turning computer on, select safe mode with command prompt, a page with cmd.exe would come up where I was supposed to type in some info to bring up system restore but as soon as I hit any of the keys on that page, the cursor freezes and cannot do anything but turn the computer off. I tried many times and the same thing.

 

I also tried hitting control-alt-delete while on the white screen but it does nothing.

 

PLEASE HELP! (I'd settle for about 10 minutes alone with the scum that caused this!)

 

 

Thank you,

 

 

Bob


Edited by Queen-Evie, 20 October 2013 - 09:33 AM.
moved from XP to the appropriate forum


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#2 409bob

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Posted 20 October 2013 - 09:28 AM

Any ideas?



#3 Queen-Evie

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Posted 20 October 2013 - 09:36 AM

Hello 409bob. Please be patient (I know that's hard to do when you have a problem) while you wait for someone to help you.

 

Since the ones who will be able to help you are volunteers there is no way of knowing when one of them will see your post.



#4 boopme

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Posted 20 October 2013 - 09:17 PM

Hello, sorry for  he delay.. This cannot be repaired with the tools allowed in this section. We need stronger tools. please repost your topic here

 

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