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Desktop not available. new virus?

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#1 Chapter-Craig


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Posted 19 October 2013 - 05:54 PM

Hey guise, I've noticed a few posts saying this including myself on my home account post found here -http://www.bleepingcomputer.com/forums/t/510719/weird-greyblack-screen-after-log-on-windows-7/

Is this a new virus varient? seems likely doesn't it?

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#2 quietman7


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Posted 19 October 2013 - 07:17 PM

If the issue is related to malware, it is not something new. We have seen similar symptoms with blank desktops, black screens, white screns, etc for years but the issue is not always related to an infection. To eliminate malware as a possible cause, you would need to investigate and perform security scans. If you need assistance with doing that, please start a new topic in the Am I infected? What do I do? forum.
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