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Help using GMER


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#1 paulray

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Posted 19 October 2013 - 02:07 PM

I've done a scan with GMER and it showed a few results in the rootkit/malware tab but i can't find the files because there listed as threads.Also when i looked in the registry tab under HKEY local machine /software 85% of the files where in red which i assume means there effected with malware.Can you help please?



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#2 quietman7

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Posted 19 October 2013 - 03:14 PM

GMER will not actually tell you if you are infected or not unless you know what you're looking for. If you're unsure how to use a particular Anti-rootkit (ARK) tool or interpret the log it generates, then you probably should not be using it. Some ARK tools like GMER are intended for advanced users or to be used under the guidance of an expert who can interpret the log results and investigate it for malicious entries before taking any removal action. Even with advanced training, trying to interpret GMER results can be confusing at best as there could be many legitimate entries in its log.

Incorrectly removing legitimate entries could lead to disastrous problems with your operating system. Why? Not all hidden components detected by anti-rootkit (ARK) scanners and security tools are malicious. It is normal for a Firewall, some anti-virus and anti-malware software (ProcessGuard, Prevx), CD Emulators sandboxes, virtual machines and Host based Intrusion Prevention Systems (HIPS) to exhibit rootkit-like behavior or hook into the OS kernal/SSDT (System Service Descriptor Table) in order to protect your system. SSDT is a table that stores addresses of functions that are used by Windows. Whenever a function is called, Windows looks in this table to find the address for it. Both legitimate programs and rootkits can hook into and alter this table.

API Kernel hooks are not always bad since some system monitoring software and security tools use them as well. If no hooks are active on a system it means that all system services are handled by ntoskrnl.exe which is a base component of Windows operating systems and the process used in the boot-up cycle of a computer. ARK scanners do not differentiate between what is good and what is bad...they only report what is found. Therefore, even on a clean system some hidden essential components may be detected when performing a scan to check for the presence of rootkits. As such, you should not be alarmed if you see any hidden entries created by legitimate programs after performing a scan.

In most cases further investigation is required after the initial ARK scan by someone trained in rootkit detection or with advanced knowledge of the operating system. Report logs need to be analyzed and detected components identified in order to determined if they are benign, system critical or malevolent before attempted removal. Using an ARK scanner without knowing how to tell the difference between legitimate and malicious entries can be dangerous if a critical component is incorrectly removed.

If you need assistance, please follow the instructions in the Preparation Guide For Requesting Help starting at Step 6.
When you have done that, start a new topic and post the required logs to include your GMER log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts.

After doing this, please reply back in this thread with a link to the new topic so we can closed this one.
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