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Slow running laptop


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#1 quintain

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Posted 19 October 2013 - 08:52 AM

Hello.

I would welcome help on a 7yr old laptop which is slow and frequently freezes.

It takes minutes to waken up via mouse clicks and frequently freezes when doing so.

I realize this is an old unit but I hope to keep it as an emergency standby.

 

I use win 7 Pro Service pack 1

32 bit OS

HD 110GB .... 71.5GB free

Intel T2300 1.6GHz

Toshiba P105-S6147 laptop

Panda Cloud AV

Connected to router via cable

 

I realize this laptop will never again be (ultra) speedy but any help would be appreciated.

 

Best regards

quintain



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#2 petewills

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Posted 19 October 2013 - 10:30 AM

Do you get error messages or just freezing.
 
Just my view:  open it up and blow out the dust.
Reinstall the OS, it's surprising what a boost this can give.
You don't state what the memory is, but it might be worth upgrading this, should give a good performance boost.
 
And just as a btw, 
 
"Panda Cloud Antivirus has virtually no real-time defenses and cannot defend you against unrecognized malicious code. In addition, its responsiveness to the emergence of new malware is the lowest in our tests.
If you are looking for a powerful tool to scan your disk and clean latent threats, despite its Collective Intelligence cloud feature, the scanner is worse than its competitors and often require manual intervention to remove identified threats.
There is indeed protection compatible with all Web browsers, but defenses against phishing sites and scams are weak.
Verdict: Panda Cloud Antivirus is minimalist in its interface in its defenses. And therein lies the problem. 
The product has undeniable qualities in terms of usability, but the devs are up against some stiff competition, 
and will probably need to beef up protection to stay relevant."

Edited by petewills , 19 October 2013 - 10:31 AM.


#3 quintain

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Posted 19 October 2013 - 10:44 AM

Hi Petewills

Thanks for your interest and help.

 

Questions I have are:

Reinstall OS this will mean reinstalling all programmes ???

What do you mean by "what the memory is"

Do you have a recommendation to replace Panda AV



#4 petewills

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Posted 19 October 2013 - 10:51 AM

Yes, 'fraid so.

How much memory does your laptop have. (1GB probably, if so more always helps).

My favourite is Avast free av.

 

Pete



#5 quintain

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Posted 19 October 2013 - 11:30 AM

Yes, 1GB DDR2



#6 petewills

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Posted 19 October 2013 - 11:46 AM

Max Ram for your laptop is 4GB, but Windows will only see about 3.5, as your OS is 32 bit.
You can get information on memory by running the Crucial Scanner on your machine.
 
 
Before you look at any mem options, I would be inclined to deal with the freezing problems.
Could be a number of things, e.g. perhaps your laptop is infected, in which case a complete reinstall
is a good way to go, even though it's a nuisance.
 
FYI, it was 9 years before I reinstalled the OS on my old desktop computer, well worth it.
It was inconvenient to install all my programs, but I was very happy with the fresh start.
 
Since then, I have never used system restore, relying instead on image backups, 
very handy if disaster strikes.  (Macrium Reflect Free and Acronis 2013, paid for).


#7 petewills

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Posted 19 October 2013 - 12:06 PM

There are other ways to proceed, e.g. running diagnostics, checkdisk, scannow, etc.etc.
I've just gone for the sledgehammer approach.  It's your choice, ultimately.
 
Pete


#8 quintain

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Posted 19 October 2013 - 05:06 PM

 

There are other ways to proceed, e.g. running diagnostics, checkdisk, scannow, etc.etc.
I've just gone for the sledgehammer approach.  It's your choice, ultimately.
 
Pete

 

Hi Pete

I would welcome being walked hrough some of tests you talk about.

Is this something you can do.

I can (probaly) do the tests but I don't have the knowledge to interpretate them.


Edited by quintain, 19 October 2013 - 05:07 PM.


#9 petewills

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Posted 20 October 2013 - 05:54 AM

Do you have the Manual - should be on your Install CD/s or you can get one through
 
 
Diagnostics first
 
PC Diagnostic Tool Utility 
This utility can help diagnose problems with devices in your computer. 
To use the PC Diagnostic Tool utility:           
1    Click Start, All Programs, Toshiba, Utilities, and then  PC Diagnostic Tool, 
or click the PC Diagnostic Tool icon in the Protect & Fix tab of TOSHIBA Assist.                
The PC Diagnostic Tool window appears.         
 
2    Select the devices that you would like to test by clicking the check box that appears to the left of the device.      
NOTE  Click the + (plus) and - (minus) symbols to expand and  collapse the categories.           
 
3    Click Start Diagnostics when you are ready to begin the tests. 
 
----------------------------------------------------------------------------------------------
 
Checkdisk
 
(chkdsk /r does the same thing as chkdsk /f only it also checks for bad sectors on the disk and recovers any readable information. Running chkdsk /r implies that also chkdsk /f is run.) So from the command prompt, type the following, where c is your drive letter: (may take some time to run)
 
chkdsk c: /r                                        (There's a space before the / )
-----------------------------------------
 
Scannow - System File Checker
 
Sfc /scannow will inspect all of the important Windows files on your computer, including Windows DLL files. 
If System File Checker finds an issue with any of these protected files, it will replace it. (you may need your Disks).
You will see a progress bar, but once it's finished, it just goes away.
 
At the Command Prompt
type the following command and then press Enter.
 
sfc /scannow                           (There's a space between sfc and /scannow.)
 
--------------------------------------------------
 
Malwarebytes to check for malware
 
 
-----------------------------------------------------------------------------------
 
Check for Overheating - put on rest if there is little clearance  (Belkin Stand inc fan - £15 - PC World)
 
Speccy to test temperature (I use the portable version here):
 
------------------------------------------------------------------------
 
Avast antivirus free
 
-------------------------------------------------
 
Enjoy.
Pete.


#10 quintain

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Posted 22 October 2013 - 05:20 PM

Hi Pete

 

Sorry for the delay; other items needed attention.

 

I have carried out your suggestions in all matters and the only adverse elements are the temps on:-

motherboard 70c

cpu 64c

hard disk seems good at 36c

 

I have ordered 2 x 1gb ram from crucial and I will test out evry thing after that.

 

I think I can close this thread unless you suggest differently.

 

In any case thak you for your help which I appreciate.

 

Best RegardsRichard



#11 petewills

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Posted 23 October 2013 - 07:59 AM

Hi,
 
My Laptop (2 years old) CPU and Motherboard run at around 45C - 50C and the HDD at 30C, sitting on a stand with cooling fan. Laptops do seem to run at higher temps than desktops, must be (amongst other things), the restricted space inside.
 
You should notice a difference with the increased RAM.
 
Hope all goes well.
 
Pete.

Edited by petewills , 23 October 2013 - 08:00 AM.


#12 quintain

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Posted 23 October 2013 - 04:39 PM

Thanks Pete

I will see how things are when I fit the new memory; but I am about to log a new question about a new desktop not being able to connect to sky broadband and hope that someone will be able to help.

It was due to my desktop dying last week that I needed to get my laptop working decently.

 

Best Regards

Richard






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