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Help Removing MoneyPak Ransom Hijack


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31 replies to this topic

#1 MBR2013

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Posted 18 October 2013 - 04:45 PM

I have an old Dell PC that has the "Ransom-ware" hijack,

as soon as you boot-up, within seconds the Ranson screen

comes on and I can't do anything.

 

I have another PC to work from, and I don't mind re-formatting the 

infected computer.

 

Help is appreciated!



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#2 gringo_pr

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Posted 19 October 2013 - 04:08 AM


Hello MBR2013

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

How to tell > 32 or 64 bit

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:

    • Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt
  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst64.exe or e:\frst.exe and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • First Press the Scan button.
  • It will make a log (FRST.txt)
I want you to poste the FRST.txt report into your reply to me

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 MBR2013

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Posted 19 October 2013 - 01:14 PM

Thanks Gringo.

 

When I hit F8 at startup and go to Advanced Options Menu,

I don't have a Repair option. I have Windows XP.

I get Safe Mode, Safe Mode With Networking, etc.

 

BUT - My computer seems to be working now!

I got the Hijack Malware last January, and put the PC away in storage.

Decided to try to fix it again.

I was still getting the Hijack screen yesterday.

Today, it's letting me access the desktop.

 

I ran Malwarebytes and cleared many malicious objects.

 

Any advice to be sure the malware isn't hiding? 



#4 gringo_pr

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Posted 19 October 2013 - 02:48 PM

Try this please. You will need a USB drive.

Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Next download driver.sh to your USB drive
  • Remove the USB & CD and insert it in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • Gently tap F12 and choose to boot from the CD
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh
  • Press Enter
  • After it has finished a report will be located on your USB drive named report.txt
  • Remove the USB drive and insert it back in your working computer and navigate to report.txt

    Please note - all text entries are case sensitive
Copy and paste the report.txt for my review
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 MBR2013

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Posted 23 October 2013 - 09:59 AM

report.txt:

 

 

Wed Oct 23 09:50:18 UTC 2013
Driver report for /mnt/sda1/WINDOWS/system32/drivers
e57b778208c783d8debab320c16a1b82 StarOpen.sys has NO Company Name!

9859c0f6936e723e4892d7141b1327d5  acpiec.sys
Microsoft Corporation

8fd99680a539792a30e97944fdaecf17  acpi.sys
Microsoft Corporation

45b952a3ed567264acff89e46f65331d  ACRUSBTM.SYS
?aStringFileInfoBCompanyNamebFileDescriptionUSBTiltMouseFilterDriver(FileVersion.:rInternalNameacrusbtm.sysj#LegalCopyrightCopyright©byLEE,WEI-BIN.BrOriginalFilenameacrusbtm.sys,ProductVersion.DVarFileInfo$Translationt

11c04b17ed2abbb4833694bcd644ac90  aeaudio.sys
Andrea Electronics Corporation

8bed39e3c35d6a489438b8141717a557  aec.sys
Microsoft Corporation

1e44bc1e83d8fd2305f8d452db109cf9  afd.sys
Microsoft Corporation

08fd04aa961bdc77fb983f328334e3d7  agp440.sys
Microsoft Corporation

03a7e0922acfe1b07d5db2eeb0773063  agpcpq.sys
Microsoft Corporation

cb08aed0de2dd889a8a820cd8082d83c  alim1541.sys
Microsoft Corporation

95b4fb835e28aa1336ceeb07fd5b9398  amdagp.sys
Advanced Micro Devices

d7701d7e72243286cc88c9973d891057  amdk6.sys
Microsoft Corporation

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Microsoft Corporation

b5b8a80875c1dededa8b02765642c32f  arp1394.sys
Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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ATI Technologies

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ATI Technologies

6fdc61e8e8e17f6ecc2d9a10fa8df347  ati1pdxx.sys
ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

3e7d485cbd0b0d9f6ea2ad9442411831  atinxbxx.sys
ATI Technologies

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ATI Technologies

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39a0a59180f19946374275745b21aeba  atmepvc.sys
Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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AVG Technologies

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

61364cd71ef63b0f038b7e9df00f1efa  bthusb.sys
Microsoft Corporation

90a673fc8e12a79afbed2576f6a7aaf9  cbidf2k.sys
Microsoft Corporation

0be5aef125be881c4f854c554f2b025c  CCDECODE.sys
Microsoft Corporation

c1b486a7658353d33a10cc15211a873b  cdaudio.sys
Microsoft Corporation

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Microsoft Corporation

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Ravisent Technologies

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9624293e55ad405415862b504ca95b73  cpqdap01.sys
Compaq Computer Corp

f50d9bdbb25cce075e514dc07472a22f  crusoe.sys
Microsoft Corporation

e65e2353a5d74ea89971cb918eeeb2f6  diskdump.sys
Microsoft Corporation

044452051f3e02e7963599fc8f4f3e25  disk.sys
Microsoft Corporation

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Microsoft Corp

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Microsoft Corporation

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Microsoft Corporation

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Intel Corporation

38d332a6d56af32635675f132548343e  fastfat.sys
Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

5dc17164f66380cbfefd895c18467773  GEARAspiWDM.sys
GEAR Software

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Windows Server DDK provider

7bd2de4c85eb4241eed57672b16a7d8d  hidbth.sys
Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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HP

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HP

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HP

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Conexant

1225ebea76aac3c84df6c54fe5e5d8be  hsfcxts2.sys
Conexant

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Conexant

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Microsoft Corporation

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Intel Corporation

083a052659f5310dd8b6a6cb05edcf8e  imapi.sys
Microsoft Corporation

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Microsoft Corporation

8c953733d8f36eb2133f5bb58808b66b  intelppm.sys
Microsoft Corporation

3bb22519a194418d5fec05d800a19ad0  ip6fw.sys
Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

cc748ea12c6effde940ee98098bf96bb  ipnat.sys
Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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05a299ec56e52649b1cf2fc52d20f2d7  isapnp.sys
Microsoft Corporation

463c1ec80cd17420a542b7f36a36f128  kbdclass.sys
Microsoft Corporation

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Microsoft Corporation

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Malwarebytes Corporation

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Microsoft Corporation

195741aee20369980796b557358cd774  mdmxsdk.sys
Conexant

a7da20ab18a1bdae28b0f349e57da0d1  mf.sys
Microsoft Corporation

4ae068242760a1fb6e1a44bf4e16afa6  mnmdd.sys
Microsoft Corporation

dfcbad3cec1c5f964962ae10e0bcc8e1  modem.sys
Microsoft Corporation

35c9e97194c8cfb8430125f8dbc34d04  mouclass.sys
Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

70c14f5cca5cf73f8a645c73a01d8726  mqac.sys
Microsoft Corporation

11d42bb6206f33fbb3ba0288d3ef81bd  mrxdav.sys
Microsoft Corporation

7d304a5eb4344ebeeab53a2fe3ffb9f0  mrxsmb.sys
Microsoft Corporation

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Microsoft Corporation

0a02c63c8b144bd8c86b103dee7c86a2  msgpc.sys
Microsoft Corporation

d1575e71568f4d9e14ca56b7b0453bf1  mskssrv.sys
Microsoft Corporation

325bb26842fc7ccc1fcce2c457317f3e  mspclock.sys
Microsoft Corporation

bad59648ba099da4a17680b39730cb3d  mspqm.sys
Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

c53775780148884ac87c455489a0c070  mtlmnt5.sys
Smart Link

54886a652bf5685192141df304e923fd  mtlstrm.sys
Smart Link

6dda78a0be692b61b668fab860f276cf  mtxparhm.sys
Matrox Graphics

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Diamond Multimedia Systems

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Smart Link

73c1e1f395918bc2c6dd67af7591a3ad  null.sys
Microsoft Corporation

2b298519edbfcf451d43e0f1e8f1006d  nv4_mini.sys
NVIDIA Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

4bb30ddc53ebc76895e38694580cdfe9  oprghdlr.sys
Microsoft Corporation

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Microsoft Corporation

5575faf8f97ce5e713d108c2a58d7c7c  parport.sys
Microsoft Corporation

beb3ba25197665d82ec7065b724171c6  partmgr.sys
Microsoft Corporation

70e98b3fd8e963a6a46a2e6247e0bea1  parvdm.sys
Microsoft Corporation

ccf5f451bb1a5a2a522a76e670000ff0  pciide.sys
Microsoft Corporation

52e60f29221d0d1ac16737e8dbf7c3e9  pciidex.sys
Microsoft Corporation

a219903ccf74233761d92bef471a07b1  pci.sys
Microsoft Corporation

9e89ef60e9ee05e3f2eef2da7397f1c1  pcmcia.sys
Microsoft Corporation

e82a496c3961efc6828b508c310ce98f  portcls.sys
Microsoft Corporation

a32bebaf723557681bfc6bd93e98bd26  processr.sys
Microsoft Corporation

09298ec810b07e5d582cb3a3f9255424  psched.sys
Microsoft Corporation

80d317bd1c3dbc5d4fe7b1678c60cadd  ptilink.sys
 Parallel Technologies

fe0d99d6f31e4fad8159f690d68ded9c  rasacd.sys
Microsoft Corporation

11b4a627bc9614b885c4969bfa5ff8a6  rasl2tp.sys
Microsoft Corporation

5bc962f2654137c9909c3d4603587dee  raspppoe.sys
Microsoft Corporation

efeec01b1d3cf84f16ddd24d9d9d8f99  raspptp.sys
Microsoft Corporation

fdbb1d60066fcfbb7452fd8f9829b242  raspti.sys
Microsoft Corporation

01524cd237223b18adbb48f70083f101  rawwan.sys
Microsoft Corporation

7ad224ad1a1437fe28d89cf22b17780a  rdbss.sys
Microsoft Corporation

4912d5b403614ce99c28420f75353332  rdpcdd.sys
Microsoft Corporation

15cabd0f7c00c47c70124907916af3f1  rdpdr.sys
Microsoft Corporation

fc105dd312ed64eb66bff111e8ec6eac  rdpwd.sys
Microsoft Corporation

e9aaa0092d74a9d371659c4c38882e12  recagent.sys
Smart Link

f828dd7e1419b6653894a8f97a0094c5  redbook.sys
Microsoft Corporation

851c30df2807fcfa21e4c681a7d6440e  rfcomm.sys
Microsoft Corporation

a56fe08ec7473e8580a390bb1081cdd7  rio8drv.sys
Diamond Multimedia Systems

0a854df84c77a0be205bfeab2ae4f0ec  riodrv.sys
Diamond Multimedia Systems

96f7a9a7bf0c9c0440a967440065d33c  rmcast.sys
Microsoft Corporation

601844cbcf617ff8c868130ca5b2039d  rndismp.sys
Microsoft Corporation

726548542afeca56257ff01eb13bb6d7  rndismpx.sys
Microsoft Corporation

d8b0b4ade32574b2d9c5cc34dc0dbbe7  rootmdm.sys
Microsoft Corporation

0dbcc071a268e0340a2ba6bdd98bace4  s3gnbm.sys
SGraphics

76c465f570e90c28942d52ccb2580a10  scsiport.sys
Microsoft Corporation

8d04819a3ce51b9eb47e5689b44d43c4  sdbus.sys
Microsoft Corporation

90a3935d05b494a5a39d37e71f09a677  secdrv.sys
Macrovision Corporation

0f29512ccd6bead730039fb4bd2c85ce  serenum.sys
Microsoft Corporation

cca207a8896d4c6a0c9ce29a4ae411a7  serial.sys
Microsoft Corporation

0fa803c64df0914b41f807ea276bf2a6  sffdisk.sys
Microsoft Corporation

d66d22d76878bf3483a6be30183fb648  sffp_mmc.sys
Microsoft Corporation

c17c331e435ed8737525c86a7557b3ac  sffp_sd.sys
Microsoft Corporation

8e6b8c671615d126fdc553d1e2de5562  sfloppy.sys
Microsoft Corporation

6b33d0ebd30db32e27d1d78fe946a754  sisagp.sys
Silicon Integrated Systems

866d538ebe33709a5c9f5c62b73b7d14  SLIP.sys
Microsoft Corporation

d9673011648a71ed1e1f77b831bc85e6  slnt7554.sys
Smart Link

2c1779c0feb1f4a6033600305eba623a  slntamr.sys
Smart Link

f9b8e30e82ee95cf3e1d3e495599b99c  slnthal.sys
Smart Link

db56bb2c55723815cf549d7fc50cfceb  slwdmsup.sys
Smart Link

895be38a993b9bd5abbe570d63d88a2e  smbali.sys
Microsoft Corporation

017daecf0ed3aa731313433601ec40fa  smclib.sys
Microsoft Corporation

f1771926a47a18bd3a3edac334fc78e0  smsens.sys
Analog Devices

31fd0707c7dbe715234f2823b27214fe  smwdm.sys
Analog Devices

489703624dac94ed943c2abda022a1cd  sonydcam.sys
Microsoft Corporation

ab8b92451ecb048a4d1de7c3ffcb4a9f  splitter.sys
Microsoft Corporation

76bb022c2fb6902fd5bdd4f78fc13a5d  sr.sys
Microsoft Corporation

47ddfc2f003f7f9f0592c6874962a2e7  srv.sys
Microsoft Corporation

e57b778208c783d8debab320c16a1b82  StarOpen.sys

77813007ba6265c4b6098187e6ed79d2  StreamIP.sys
Microsoft Corporation

3e5d89099ded9e86e5639f411693218f  stream.sys
Microsoft Corporation

3941d127aef12e93addf6fe6ee027e0f  swenum.sys
Microsoft Corporation

8ce882bcc6cf8a62f2b2323d95cb3d01  swmidi.sys
Microsoft Corporation

8b83f3ed0f1688b4958f77cd6d2bf290  sysaudio.sys
Microsoft Corporation

fd6093e3decd925f1cffc8a0dd539d72  tape.sys
Microsoft Corporation

4e53bbcc4be37d7a4bd6ef1098c89ff7  tcpip6.sys
Microsoft Corporation

9aefa14bd6b182d61e3119fa5f436d3d  tcpip.sys
Microsoft Corporation

0539d5e53587f82d1b4fd74c5be205cf  tdi.sys
Microsoft Corporation

6471a66807f5e104e4885f5b67349397  tdpipe.sys
Microsoft Corporation

c56b6d0402371cf3700eb322ef3aaf61  tdtcp.sys
Microsoft Corporation

88155247177638048422893737429d9e  termdd.sys
Microsoft Corporation

699450901c5ccfd82357cbc531cedd23  tosdvd.sys
Microsoft Corporation

d74a8ec75305f1d3cfde7c7fc1bd62a9  tsbvcap.sys
Toshiba Corporation

8f861eda21c05857eb8197300a92501c  tunmp.sys
Microsoft Corporation

d85938f272d1bcf3db3a31fc0a048928  uagp35.sys
Microsoft Corporation

5787b80c2e3c5e2f56c2a233d91fa2c9  udfs.sys
Microsoft Corporation

402ddc88356b1bac0ee3dd1580c76a31  update.sys
Microsoft Corporation

bee793d4a059caea55d6ac20e19b3a8f  usb8023.sys
Microsoft Corporation

b6cc50279d6cd28e090a5d33244adc9a  usb8023x.sys
Microsoft Corporation

ce97845d2e3f0d274b8bac1ed07c6149  usbcamd2.sys
Microsoft Corporation

1c1a47b40c23358245aa8d0443b6935e  usbcamd.sys
Microsoft Corporation

173f317ce0db8e21322e71b7e60a27e8  usbccgp.sys
Microsoft Corporation

596eb39b50d6ebd9b734dc4ae0544693  usbd.sys
Microsoft Corporation

65dcf09d0e37d4c6b11b5b0b76d470a7  usbehci.sys
Microsoft Corporation

1ab3cdde553b6e064d2e754efe20285c  usbhub.sys
Microsoft Corporation

290913dc4f1125e5a82de52579a44c43  usbintel.sys
Microsoft Corporation

791912e524cc2cc6f50b5f2b52d1eb71  usbport.sys
Microsoft Corporation

a717c8721046828520c9edf31288fc00  usbprint.sys
Microsoft Corporation

a0b8cf9deb1184fbdd20784a58fa75d4  usbscan.sys
Microsoft Corporation

a32426d9b14a089eaa1d922e0c5801a9  usbstor.sys
Microsoft Corporation

26496f9dee2d787fc3e61ad54821ffe6  usbuhci.sys
Microsoft Corporation

63bbfca7f390f4c49ed4b96bfb1633e0  usbvideo.sys
Microsoft Corporation

55e01061c74a8cefff58dc36114a8d3f  vdmindvd.sys
Ravisent Technologies

0d3a8fafceacd8b7625cd549757a7df1  vga.sys
Microsoft Corporation

754292ce5848b3738281b4f3607eaef4  viaagp.sys
Microsoft Corporation

e28726b72c46821a28830e077d39a55b  videoprt.sys
Microsoft Corporation

4c8fcb5cc53aab716d810740fe59d025  volsnap.sys
Microsoft Corporation

aced8c149b30f8496c237bcba3727b48  wacompen.sys
Microsoft Corporation

0308aef61941e4af478fa1a0f83812f5  wadv07nt.sys
Intel Corporation

714038a8aa5de08e12062202cd7eaeb5  wadv08nt.sys
Intel Corporation

7bb3aa595e4507a788de1cdc63f4c8c4  wadv09nt.sys
Intel Corporation

36e6c405b6143d09687f4056fd9a0d10  wadv11nt.sys
Intel Corporation

e20b95baedb550f32dd489265c1da1f6  wanarp.sys
Microsoft Corporation

352fa0e98bc461ce1ce5d41f64db558d  watv06nt.sys
Intel Corporation

791cc45de6e50445be72e8ad6401ff45  watv10nt.sys
Intel Corporation

6768acf64b18196494413695f0c3a00f  wdmaud.sys
Microsoft Corporation

7455b3c11a1d6a844b53febdb58646e9  WG311v3XP.sys
Marvell

2f31b7f954bed437f2c75026c65caf7b  wmilib.sys
Microsoft Corporation

cf4def1bf66f06964dc0d91844239104  wpdusb.sys
Microsoft Corporation

6abe6e225adb5a751622a9cc3bc19ce8  ws2ifsl.sys
Microsoft Corporation

c98b39829c2bbd34e454150633c62c78  WSTCODEC.SYS
Microsoft Corporation

f15feafffbb3644ccc80c5da584e6311  WudfPf.sys
Microsoft Corporation

28b524262bce6de1f7ef9f510ba3985b  WudfRd.sys
Microsoft Corporation



#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 24 October 2013 - 12:22 AM

Download http://noahdfear.net/downloads/rst.sh to the USB drive
  • Insert the USB drive and CD in the Sick computer and boot the computer from the CD again
  • Press File
  • Expand mnt
  • Expand your USB (sdb1)
  • Confirm that you see rst.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash rst.sh
  • Press Enter
  • After it has finished a report will be located at sdb1 named enum.log
  • Plug that USB back into the clean computer and open it
Please note: If you have an ethernet connection you can access the internet by way of xPUD (Firefox). You can perform all these steps on your sick computer. When you download the download will reside in the Download folder. It can be found under the File tab also. You can similarly access our thread by way of this OS too so you can send the logs that way.

Please also note - all text entries are case sensitive

Copy and paste the enum.log for my review
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 MBR2013

MBR2013
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Posted 24 October 2013 - 09:55 AM

enum log:

 

25.3M Oct 23 14:48 /mnt/sda1/WINDOWS/system32/config/software
7.3M Oct 23 14:48 /mnt/sda1/WINDOWS/system32/config/system

25.2M Oct 18 21:57 /sda1/~/RP149/~SOFTWARE
7.1M Oct 18 21:57 /sda1/~/RP149/~SYSTEM



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 24 October 2013 - 11:24 AM

Let's see if there is an available registry backup we can use to help get your computer booting properly
  • Insert the USB drive and CD in the Sick computer and boot the computer from the CD again
  • Press File
  • Expand mnt
  • Expand your USB (sdb1)
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash rst.sh -r
  • Type 149
  • Press Enter
  • After it has finished a report will be located at sdb1 named restore.log
  • Please try to boot into normal Windows now and indicate if you were successful
Please note - all text entries are case sensitive

Copy and paste the restore.log from your USB drive for my review
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 MBR2013

MBR2013
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Posted 24 October 2013 - 03:38 PM

restore log:

SOFTWARE hive restored from RP149
SYSTEM hive restored from RP149
SECURITY hive restored from RP149
SAM hive restored from RP149
 

Seems to be Booting normal.



#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Gender:Male
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  • Local time:02:02 PM

Posted 24 October 2013 - 10:41 PM



Hello MBR2013

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 MBR2013

MBR2013
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Posted 25 October 2013 - 09:41 PM

Everything seems ok....

 

 

Logs:

 

 

# AdwCleaner v3.010 - Report created 24/10/2013 at 23:09:57
# Updated 20/10/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Owner - CTT1W41
# Running from : C:\Documents and Settings\Owner\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Documents and Settings\All Users\Application Data\AVG Secure Search
Folder Deleted : C:\Program Files\AVG Secure Search
Folder Deleted : C:\Program Files\Common Files\AVG Secure Search
Folder Deleted : C:\Documents and Settings\Owner\Local Settings\Application Data\AVG Secure Search
Folder Deleted : C:\Documents and Settings\Owner\Local Settings\Application Data\Conduit
Folder Deleted : C:\Documents and Settings\Owner\Application Data\AVG Secure Search
Folder Deleted : C:\Documents and Settings\Owner\Application Data\PriceGong
File Deleted : C:\WINDOWS\system32\conduitEngine.tmp

***** [ Shortcuts ] *****

***** [ Registry ] *****

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\MenuExt\&Search
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1
Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine
Key Deleted : HKLM\SOFTWARE\Classes\IMsiDe1egate.Application.1
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2856415
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{94496571-6AC5-4836-82D5-D46260C44B17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{BC9FD17D-30F6-4464-9E53-596A90AFF023}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{13ABD093-D46F-40DF-A608-47E162EC799D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1CB20BF0-BBAE-40A7-93F4-6435FF3D0411}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{4B3803EA-5230-4DC3-A7FC-33638F3D3542}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8736C681-37A0-40C6-A0F0-4C083409151C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CCB69577-088B-4004-9ED8-FF5BCC83A039}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD79F359-E577-46DB-AA74-D6E6B8B45BA8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{1CB20BF0-BBAE-40A7-93F4-6435FF3D0411}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{4B3803EA-5230-4DC3-A7FC-33638F3D3542}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{CCB69577-088B-4004-9ED8-FF5BCC83A039}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{FD79F359-E577-46DB-AA74-D6E6B8B45BA8}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{4B3803EA-5230-4DC3-A7FC-33638F3D3542}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{1CB20BF0-BBAE-40A7-93F4-6435FF3D0411}]
Key Deleted : HKCU\Software\alot
Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\conduitEngine
Key Deleted : HKCU\Software\PriceGong
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{612AD33D-9824-4E87-8396-92374E91C4BB}_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\alotToolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\conduitEngine

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.18702

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Search Bar]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [SearchAssistant]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [CustomizeSearch]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Search [SearchAssistant]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Search [CustomizeSearch]

*************************

AdwCleaner[R0].txt - [8122 octets] - [24/10/2013 23:09:08]
AdwCleaner[S0].txt - [7935 octets] - [24/10/2013 23:09:57]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [7995 octets] ##########

---------------------------

 

JRT:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.7 (10.15.2013:3)
OS: Microsoft Windows XP x86
Ran by Owner on Thu 10/24/2013 at 23:17:25.01
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{03F3147C-CEA6-4AAE-B0AE-8D8ABE7A8080}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{396A4E14-83E7-4941-B0D9-B598E1B97197}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{76F3207C-3A0A-461B-B958-5653C5718243}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{895F3DBD-2484-4A14-A0EA-C3252EBB0FF7}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{8C4B563E-52A1-4A10-B700-F8BF1CD7B726}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{96B8A0EF-0D9D-4A92-B548-376DB4BBB58B}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{9E5C950C-93F2-46B4-A47E-8450FFF4D841}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A4503EC3-1111-4B62-8F46-0D88508F8A7B}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A9C524BF-4044-402A-AA00-8C3B3DA86125}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{B38FBAED-DED1-4BA6-BA2E-F2515FD49442}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{B5EDE79D-B004-47DD-93F9-152B0D145914}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{D0690E53-168C-4632-99B2-5700228F760F}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\totalrecipesearch_14
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{cca2e567-1987-4100-a3c6-5b4267084510}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AB56DFDE-0C14-45B3-9DF6-7B0EBA617870}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DF22384F-CF68-4D19-969F-10423715528B}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\Documents and Settings\Owner\Application Data\alot"
Successfully deleted: [Folder] "C:\Program Files\alot"
 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 10/25/2013 at  1:23:59.82
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#12 gringo_pr

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Posted 25 October 2013 - 09:44 PM


Hello MBR2013

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 gringo_pr

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Posted 31 October 2013 - 02:29 AM


Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#14 MBR2013

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Posted 31 October 2013 - 03:20 PM

Thank you, sorry for my delay.

 

This PC seems to be working fine, but I cannot connect it to the internet

(due to other problems), so Combofix cannot download the Recovery Console



#15 gringo_pr

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Posted 31 October 2013 - 08:30 PM

Hello

"but I cannot connect it to the internet(due to other problems)," - is it a problem with the computer or something outside of the computer?
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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